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P2 Role of leader and the function of a manager in different situational context (Doc)

   

Added on  2021-02-20

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Management andOperation

Table of ContentsINTRODUCTION...........................................................................................................................3P1 Roles of manager and leader within workplace................................................................3P2 Role of leader and the function of a manager in different situational context..................7P4 Explain the key approaches to operations management and the role that leaders andmanagers play.......................................................................................................................10P5 Explain the importance and value of operations management in achieving businessobjectives..............................................................................................................................11P6 Assess the factors within business environment that impact upon operational managementand decision making by leaders and managers.....................................................................13CONCLUSION..............................................................................................................................14REFERNCES.................................................................................................................................15

INTRODUCTION Growing consciousness about quality among customers has driven the producers to adopteffective quality control techniques and, thus management and operation plays a vital role in anenhancement of an organisation. However, it is concerned with those process which combinesand transforms various resources used in the production subsystem of company into value addedproduct or services in an controlled manner as per objective of firm. Along with this, the goal ofcustomer satisfaction is an important part of effective management and operation. This report isbased on Wizzair Airline which is one of the branded low cost airline and it is established in theyear of 2003. In this study it covers different roles of manager and leader, application ofleadership and management theories and difference between management and leadership. Wizzair Airways is an Airlines that is incorporated as Wizz Air Hungary Ltd. And it isstylised as Wizz Air. The head office of this company are situated in Budapest. There are variouscountries in which this company is serving which includes Europe, North Africa and the MiddleEast. This is the largest fleet of any Hungarian airline. This airlines was established in the year2003. The lead investor of this airlines is Indigo Partners which is an American private equityfirm. P1 Roles of manager and leader within workplace. Every organisation is established with certain goal or objective, for which they require animpressive and productive leader or manager who provide proper guidance to manpower andgovern each and every business operation and function. By which, they are able to accomplishtheir pre determined vision in an innovative manner within prescribed time period. Hence, it hasbeen proven that leadership and management has a crucial role within workplace as they worktowards to add value to employees and also to customer that enhance Wizzair Airlineprofitability and brand image. Hence, each of them has unique responsibilities which makesthem different from each other. Definition of Leadership and management It is a process in which an individual contains the ability to inspire, influence or guidefollowers to put their full effort for an accomplishment of business vision or objective in aninnovative and creative style. On the other hand, management is a multi-purpose element which

is concerned with managing, organising, control entire activities of business function andmotivate employees to gain competitive advantage in an better manner. Leadership theories Some of the models or approaches which Wizzair Airline applies into their companyfunction that is mentioned below: Trait theory: It assumes that leader's personal traits are the key to leadership success as itsought personality, social, physical or intellectual traits that differentiate leader from non leaders.Contingency theory: It signifies that there are specific situational factors which effectdirect relationship between independent and dependent variables. There are several theoriesclassified as contingency like Fiedler's, Hershey- Blanchard situational leadership, path goaltheory which states that leader should be more trenchant in handling various business complexsituation.Style: It does not focus on who leaders are, but rather on what they do as it centring overthere major characteristics of efficacious leaders i.e. task and relationship oriented behaviour,participative leadership.Management theory Management by Objective: It is a comprehensive detailed guide for an administrators andmanagers at any level within business premises and provide a sense of direction or advise topersonnel for an attainment of increased level of proficiency and productivity. However, WizzairAirline applies the same concept which helps them to improve their communication betweensuperior and subordinate which encourage both of them to put their full effort that allow them tocontrol over conflict of intrest and bring an productive outcome. Functions of Management There are various function which Wizzair Airline imply into company's operation aregiven below: Planning: It is the first and foremost element as it concern with the determination ofobjectives and formulation of plans, strategies, programmes, policies and standards needed toachieve desired Wizzair Airline goals. Organising: Under this, human resources or input are allocated to various units andrelationship are established among sub units as it is the process of developing a structure among

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