Roles and Characteristics of a Leader and a Manager in Tesco

Management and
operations

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK1.............................................................................................................................................3
P1 the different roles and characteristics of a leader and a manager......................................3
TASK2.............................................................................................................................................5
P2 The role of a leader and the function of a manager...........................................................5
P3 Apply different theories and models.................................................................................6
TASK3.............................................................................................................................................7
P4 the key approaches to operations management.................................................................7
P5 Explain the importance and value of operations management in achieving business
objectives................................................................................................................................8
TASK4...........................................................................................................................................10
P6 Assess the factors within the business environment.......................................................10
CONCLUSION..............................................................................................................................11
REFERENCE.................................................................................................................................12
Books and journals...............................................................................................................12

INTRODUCTION
Management can be defined as that process which is related to use tools and techniques
which helps in meeting needs of customer by arranging different activities in order to achieve
better results (Filimonau and Delysia, 2019). Operation can be defined as that function which is
related to managing good and services in order to achieve better results. Current report is based
on study of Tesco. It is British multinational firm which is related to retail industry. Company
was founded in 1919 by Jack Cohen as a tea selling group (Venkataraman and Pinto, 2016). In
relation to current report, it includes discussion about different roles and characteristics of a
leader and a manager. There is also discussion about the role of a leader and the function of a
manager and approach, including situational leadership, systems leadership and contingency.
Along with this, the factors within the business environment that impact upon operational
management.
MAIN BODY
TASK1
P1 the different roles and characteristics of a leader and a manager.
There are different roles which are played by manager and leader in firm. These are
related to function which are essential to perform and manage roles according to needs of
business firm and available resources. These roles are discussed below:
Leader: Leader can be define as that person on firm who perform different task related to
guiding the employees In direction of goals and objectives which helps firm in meeting needs
and achieving results (Grant, Wong and Trautrims, 2017).
Manager: Manager can be defining as that person in firm who perform functions related
to management of different resources and achieve business objectives by mange resources.
Characteristics of leader:
 Integrity is that character which is essential for firm to achieve results in firm. Leader in
Tesco perform effectively to maintain integrity in firm. One more character of leader is to Ability to delegate. This is identified that leader in
Tesco use to perform function by following democratic leadership style.
Effective Communication is also an character which can be seen in leader. This help in meeting
needs and perform task by communication with employees and managing productivity in Tesc.

Characteristics of manager:
 Manager in Tesco use to build a work culture of mutual trust which helps in meeting
needs related to business environment an performing task in effective way.
 Manger in firm also focus on employee strengths which act as an strength of business
firm and manage roles.
Comparison between leader and manager
Manager and leader in firm play different roles which are essentials to meet needs and
perform task in effective way. Both of these play different roles which are discussed below:
Basis Manager Leader
Provide a Vision: This can be seen from the roles
of manager that they serve as
person who perform task
related to guiding employees
about there work and assigning
roles. There is no roles on
manager in providing vision to
employees (Boronat-Soler,
2018)
Leader in firm use to provide
vision to employees by stating
them aim of firm and there
roles in achieving this aim..
they also guide about the path
to achieve goals. Where
manager only arsine roles and
responsibility.
Inspire and Motivate: Manager in firm only guide
employee about there or by
assign roles. They never
motivate employees.
On the other side, manager use
to motivate employee and
provide them motivation about
there work (Gupta and Gupta,
2019).
M1 Analyse and differentiate between the role of a leader and function of a manager
Role of manager:
Manger in Tesco also perform number of roles in order to meet objectives and perform
function according to requirement of firm. Some of these are discussed below:
Figurehead Role of Manager: Under this role, manager in TESCO perform roles which
are related to signing legal documents, etc. as head of the organization or strategic business unit
or department. This is useful to meet needs and allocate task for performing better.