Management and Operations

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Defining together with comparing distinct characteristics and role related to organisational
leader and manager......................................................................................................................1
TASK 2............................................................................................................................................3
P2. Examining examples about leader’s role and managerial functions to be applied in various
contexts of situations...................................................................................................................3
P3. Application of certain theories and models of leadership.....................................................4
TASK 3............................................................................................................................................5
P4. Explaining key operations management approach and roles that are played by leaders and
managers on each.........................................................................................................................5
P5. Explaining importance addition to values concerned with operations management in
objective attainment.....................................................................................................................6
TASK 4............................................................................................................................................7
P6. Assessing factors of business environment which impacts widely on operations
management and decision-making process of leaders and managers in a company...................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Area or management having responsibility to focus on designing and controlling entire
working of productions, redesigning, etc in manufacturing goods or service is delineated to
operations management. It is a function of organisation that manages process related to creating
offerings (Nag, 2019). It ensures delivering products on time and successfully transmogrifying
raw materials into valuable finished goods. For enhancing understanding about concept of
management and operations, Jaguar is selected organisation that is luxury vehicle brand famous
to manufacture cars and other sports related products at different production system. It have
transformed its new assembly plant at Halewood in order to guarantee World Class Performance
in its system of production.
The report differentiates among functions of manager and role of leader. It also includes
application of managerial functions and leader’s role in certain situation. Further, an article is
devised including information about appreciating role played by managers and leaders in various
operations functions. It also demonstrates understanding for relationship among management
addition to leadership within contemporary environment of business.
TASK 1
P1. Defining together with comparing distinct characteristics and role related to organisational
leader and manager
Definition of leader and manager
Leader: Someone wo have ability to see the ways things or situations could be improved
and rallies others for moving towards better vision is known as a leader (Washbourne, 2019). In
Jaguar, leader works to make organisational vision a reality through making an attempt to put
people first.
Manager: Someone exercising functions to hire, fire, administer, monitor performance,
maintain discipline, do performance appraisals and has charge of entire company is said to a
manager. Within Jaguar, manager have responsibility for managing production system, devise
strategies, execute cultural change programme and hence forth.
Comparison among leader and manager of Jaguar
Basis of comparison Leader Manager
Characteristics Delegation: Organisational Develops talent: In Jaguar,
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leaders are characterised as
effective delegators as assign
authorities to employees for
working effectively.
Trustworthy: In case with
Jaguar, leader is able to build trust
with people working for them
along with across the venture.
great managers work to meet
workforce needs along with look
towards their strengths and
weakness so to work on
developing key areas.
Communicating
empathetically: Managers of
company foster environment of
empathy and open
communication (Piper, 2018).
Roles Organisational representative:
A leader have role to represent
entire business at general
meetings, seminars, etc to
communicate organisational
rationale to external public.
Solicits support: Leader of
Jaguar have role to invite support
along with cooperation of
subordinates.
Change agent: It is the role of
leader to guide addition to
champion changes which are
envision and have been entrusted
from up the ladder (Warter and
Warter, 2020).
Interpersonal roles: In this
kind, manager of company have
role of liaison, figurehead and
leader.
Informational roles: The role is
all about sharing all types of
information across the venture.
Herein, manager of Jaguar has
role of spoke-person, monitor
and disseminator.
Decisional roles: For getting
work completed, essential
decisions are to be framed by a
manager. Disturbance handler,
negotiator and resource allocator
are some managerial roles.
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