Introduction to Management and Business Functions of Marks & Spencer

Introduction to
Management FY001

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................3
Management Structure and Business functions..........................................................................3
Different types of Organizational structures with respective advantages and disadvantages ....4
Business functions and their roles and responsibilities ..............................................................4
Management Functions...............................................................................................................4
Interrelation of management functions ......................................................................................5
Marketing functions....................................................................................................................6
HR and Talent management........................................................................................................6
Organizational Culture................................................................................................................7
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management refers to the process of planning, organising, staffing , directing and
controlling the business activities of the organization. It supports the development, maintenance
and allocation of resources to achieve the objectives of organization (Stasinakis, Charalambous
and Vyrides, 2022). The following report will cover the management structure and business
functions of Marks & Spencer which is a multinational UK based public limited company
headquartered in England, UK and dealing in clothing home and food products. It will also cover
the management & marketing functions and HR & talent management of the organization.
TASK
Management Structure and Business functions
Meaning of organizational structure
Organizational structure is a system that defines the activities to be directed to achieve
the objectives of business. These activities involve rules, roles and responsibilities within the
organization (Sen, 2022). In context with Marks and Spencer, it follows the Flat organizational
structure that involves employees in decision making process.
Management and its Theories
Management is a process of planning, organising, staffing , directing and controlling the
activities of the business organization in order to achieve the predefined long-term objectives of
the business. The following are the theories of management in context with Marks & Spencer :
 Behavioural management theory : It emphasizes on human relations movement as it
considers the human dimensions of work. It focuses on improving productivity by
motivating the employees and understanding the human behaviour at work (Meissner,
2022). In context with M & S , it follows this theory as it wants to involve employees in
decision making process.
 Contemporary theory of management : It states the control of processes, resources and
innovations in the organizations for the accomplishment of predefined objectives with
existing functional and economic activities. M & S uses this theory to deal with high
production costs in the current situation.