Workplace Solutions for Business Success
Added on 2020-06-04
9 Pages2528 Words111 Views
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MANAGEMENT CASESTUDY
Table of ContentsINTRODUCTION...........................................................................................................................1ANALYSIS OF THE INDIVIDUAL PROBLEM .........................................................................1Management theory to one specific problem within the case.....................................................1Analysis of one specific problem to understand the process and procedures for effectivemanagement................................................................................................................................3Summary of justification to solve the problem...........................................................................4CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................6
INTRODUCTIONManagement case study determines scenario of particular business or situation that assiststo promote effective results and functions in successful manner. In this aspect, globallyexpansion and promotion is made that helpful to make growth within changes in multiculturalenvironment. It requires team-based analysis that identify problem in positive aspect withjustification (Twigg and McCullough, 2014). In this context, present report is based on TheImperial Hotel, London which has 500 bedroom and owned successfully as 4 star business inmarket. In UK there are 25 hotels branches of the selected hospitality enterprises. It is located atmid of London's West End. They are providing different types of services such as conferencefacilities for more than 1000 people, leisure centre with swimming pool, 3 bars and restaurant,etc. In addition to this, their staff members are belongs to different department such as food andbeverages, housekeeping, guest services, front of house reception and human resourcemanagement and training. In order to focus on the present report, the company facing issue of high turnover ofemployees so that there are many people leaving to the company in present time. Furthermore, itcovers management theory for specific problem in the present case, moreover, difficulty will beanalysed to provide understanding of the process and procedures for effective management. Inaddition to this, it provides justification to resolve the issue within the organisation. At last, itprovides solution to the problem to create effective results within the organisation. With the helpof solution, enterprise will easily accomplish targets and goals. ANALYSIS OF THE INDIVIDUAL PROBLEM Management theory to one specific problem within the caseIn respect to determines management theory, Imperial hotel face issue of staff turnoverwhich is generally high so that it creates issue to attracts customers. In front line staff, it problemtake place majorly. This is because, there are several people wants to work short period inLondon at high wages. In this context, exit interview with leaving staff have been identified thatcreates several issues around the workplace (Breevaart, Bakker and Demerouti, 2014). Itincludes poor perception of work culture within the hotel in aggressive supervisory andmanagement style. Due to lack of proper and regular training, the chosen enterprise unable towork in food retailing. In addition to this, they have requires high amount to promote products1
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