This assessment covers the renovation project of Royale Pizza to expand their customers reach as well as profitability. It includes implementation plan, monitoring and control process, project performance evaluation.
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Table of Contents Table of Contents.............................................................................................................................2 INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 1. Implementation plan................................................................................................................3 2. Monitoring and control process...............................................................................................5 3. Project performance evaluation...............................................................................................7 4. Project closure.........................................................................................................................1 CONCLUSION................................................................................................................................1 REFERENCES................................................................................................................................2
INTRODUCTION Project management is the planning of guiding a team's work at a given period to accomplish objectives and fulfil the success criteria. The project manager's main aim is to maintain all the project goals inside the defined circumstances. Typically, this detail is defined in the project report which was generated at the beginning of the construction process(Andersen, 2016). This assessment based on the case study of Royale Pizza it was founded in 2007 and offer variety of foods and other related services. This assessment covers the renovation project of Royale Pizza to expand their customers reach as well as profitability. This report covers the several topics such as implementation plan which cover all the necessary information, monitoring, execution and closer phase of project management to get the success in this project. MAIN BODY 1. Implementation plan Overview:Royale Pizza was founded in 2007 by a businessman with over 20 years of experience throughout the food service sector. Royale Pizza is associated with high quality and traditional taste of Italianpizzas, and now they deliver 40 types of foodie and famous pizza. The shop is situated on one of Melbourne CBD’s busiest roads, near the Southern Cross Station.The main renovation project involves the work related toflooring, air conditioning construction, dust- free lighting, improved compressor capacity and skilled kitchen exhaust cleaning. Machinery will include buying 3 fryers, 2 heating systems, 1 dough roller, point - of - sale machine with proper software and hardware to power it. Managementstructure:Inordertosuccessfulimplementationofprojectplan, organization should have matrix organizational structure. Project manager should have enough power to maintain the project and direct their team members about the task which required completing on time. The staff membersreport into two supervisors in a matrix organisation and one is functional manager and another isproject manager. Information occurs from the two managers to the team leaders (Daniel and Daniel, 2018). The matrix organization is generated to achieve the maximum value from the organisation culture of both functional and predicted form. Departmental work is performed by staff members, and they also perform project task. Project manager of Royalee Pizza should follow this matrix management structure and hold the entire power under their hand and build separate team for it, who works under this renovation project. It helps them to control the entire activities and at the end, project manager is separately accountable for it. Style and culture:In this element, project manager should follow the best management style to motivate their employees or team members to achieve project requirements. It is suggested
that, democratic leadership style is most appropriate but when managers want to complete any task before deadline along with the quality, that time autocratic leadership style is most favourable to adopt. Authoritative leaders encourage a dynamic sense of creativity and passion for the project. Experts also claimed that "the ultimate leader is a revolutionary who inspires people by telling them how the work blends into this dream," which will be true for every project. There are various types pf factors which are focused while implementing a project plan. All of them could be understood with the help of following discussion: Clearly Defined goals:It is mainly focused with the mission of the project and well- structured purpose of the tasks that will be performed to complete the project. Competent Project Manager:An individual with effective technical, administrative and interpersonal skills known as competent project manage who is very important for a project. Top Management Support:All the internal as well as external stakeholders are required to be supported by the management which is responsible to control the project and other individuals working on it (Ekrot, Kock and Gemünden, 2016). Competent team members:All the individuals who will be working on the project are required to be skilled and well trained so that they can perform all the roles which will be assigned to them. Sufficient resource allocation:It is very important for the project managers to make sure that they make sure that they have acquired all the required financial and other necessary resources for all types of positive as well as negative situations. Adequate communication channels:It is very important for the project managers to make sure that there is open communication between the stakeholders, customers, owners and manager. It can help to circulate the detailed related to project, its progress, objectives, changes and needs. Control Mechanisms:In order to measure the progress of project it is essential for project manager to take proper measured of the plan and analyse that all the activities are running according to the schedule (Eriksson, Larsson and Pesämaa, 2017). Feedback capabilities:The stakeholders who are involved in the project should provide feedback on the project and provide suggestions for corrections in the plan. It could be done through formal meetings or information interaction. Responsiveness to clients:It is very important for the project managers to interact with the clients after completion of the project for any type of assistance which could be required by them.
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Risk Management:It is essential for the managers to make sure that they analyse and try to mitigate all the risks which may affect the success of the project. There are some specific attributes and characteristics that should be acquired by all the team members. All of them could be understood with the help of following discussion: The common goal:All the effective teams are required to have a common goal which can help to motivate all the team members. The goal of the team which is working on the project of renovation project of Royale Pizza is to complete the project successfully in 40000 Australian dollars. Establishment of roles:All the team members of the team are required to be aware of all the roles and responsibility of them. It can help them to interact with the stakeholders properly and get their feedback. Apart from this, it can also help develop strategies to get the work done easily and efficiently(Görög, 2016). Time management:For all the team members it is very important to make sure that they perform all their jobs on time as it can help to ignore the situation of delay in the activities. In case of Royale Pizza the time duration is 4 months and to complete it on time the individuals are required to perform all the jobs on time. Problem solving:It is very important skill which is required to be acquired by all the team members as it can help to deal with all the negative situation which may tale place at the execution stage of the renovation project. 2. Monitoring and control process When the plan is formulated and implemented successfully it is very important for the management to make sure that they check the plan strictly and carefully to analyse the issues in it. Afterwards effective steps to control them are required to be followed. Monitoring and controlling are two main tasks which are required to be performed by managers to meet the commitment and deadlines. There are several steps which are required to be followed while working on monitoring and controlling of the renovation project of Royale Pizza All of them are as follows: Assessment of the efficiency of the project in accomplishing the project objectives and plans:It is very important for the project manager to make sure that effective actions for the management of project are taken for this purpose, time, cost, resources, quality and stakeholders are required to be analysed(Kerzner, 2017). The time required for the project is 4 months, cost is 40000 dollars, quality is high and the stakeholders are customers, employee and the owner of Royale Pizza. By paying attention towards all of them it could be determined that project’s objectives will be accomplished or not.
Improvement on the internal learning and decision-making capabilities pertaining to renovation plan implementation:At this stage the managers will be required to identify the areas where improvement is required. For example, if the arrangements of new furniture are not made properly then the manager will be required to make changes in decision which may pertain the renovation plan implementation. Ensuring the individual accountability to the stakeholders and the team members responsible for the renovation procedure:At this stage, the managers make sure that all theindividualsand stakeholderswhoareworkingontheprojectof renovationare accountable for all their actions. It can help to remove the errors from the renovation process(McClory, Read and Labib, 2017). Contribution to the efficacy in the project outcome:It is last stage of monitoring where the manager will be responsible to analyse that the previously taken steps are able to enhance the project execution and contribute in enhancement of efficiency. Tools and techniques required for the controlling process:When the managers of the renovation project will be working on it, they will be required to take effective actions to control all the activities. While monitoring the project the main focus is required to be paid towards the workflow. It can help to make sure that all the activities are performed systematically. The key stakeholders in the context of the renovation project will be suppliers, contractors, installers, technical staff etc. In order to complete the project successfully proper coordination among them is requiredtobeestablished(Newton,2016).Whilecontrollingandmonitoringtheproject, schedulingandcommunicationarethetwomainfunctionswhichshouldbetakeninto consideration. With the help of them, it could be assured that all the activities are performed systematically. A table below shows the proper understanding of the renovation project and its milestones: GoalRequired resources Related stakeholders QualityTimeCost Buythebest quality electrical equipment for thekitchen. Forexample, kitchen exhaust Funding, supplierof the equipment. Supervisors ofshop, supplierof equipment’s, technical support team. Makesure that quality of the equipment thatwillbe acquiredis goodand certified. Thetime duration which will be required for it is 2 weeks. 6000 Australian dollars
system,air- conditioner etc. Hireexpert forthe technical team who can conductthe inspection Technical experts Shop supervisors andthe technical experts Checkingthe qualityand levelof inspectionin every 7 days 2 months9000 dollars Appointing thesafety compliance teamtoso thatsecurity ofproject couldbe assured. Compliance teamand safety consultants Ship supervisors, safety experts and compliance team Checkingthe level of safety of the project in every 5 to 7 days 1 month6000 dollars Hiringthe installersand electricians forthe installation of the project Electricians and installers Financiers, electricians, supervisors and installers Installingthe equipmentin thekitchen andchecking itsservicein every 7 days 15 Days8000 Dollars Appointing contractors andstarting the renovation workof Royale Pizza Financefor construction material Financiers, supervisors, contractors, professionals for construction 4 months11000 Dollars 3. Project performance evaluation While working on a project it is very important for all the project managers to make sure that effective evaluation of performance is done. The main focus in the renovation project of Royale Pizza should be implementation of equipment and construction. It is very important for the
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managers and other stakeholders working on the project to analyse the performance of project as it is significant for attaining success. The main element which will be focused is delivering good quality food to the clients so that sales could be increased by 25%. In the Spencer Street area Royale Pizza is the only pizza shop so it does not have to deal with any type of competitors which can help it to attract large number of customers. There are various elements which are required to be followed measure the performance. All of them are as follows: Direct impact upon clients:It is one of the major elements which can help to analyse and measure the success. The main objective of going under the renovation of Royale Pizza is to retain existing clients and attract new customers. It has been estimated that when renovation will be completed then it will result in increment in number of clients by 20% per day. Return on investment:The owners of Royale Pizza are willing to increase the sales by 25% and it has been estimated that it is the another KPI which can help to measure success of renovation. Engagement and support of stakeholders:In order to attain success in the renovation project it is very important to engage the stakeholders as they play an important role in the execution of all the operations. The main stakeholders for the project are consultants, contractors, managers, installers, experts, supervisors etc. Support and engagement of them is the KPI which can also help to measure performance and attain success(Padalkar and Gopinath, 2016). Completion of the milestones in the predetermined time period:There are various milestones which are required to be completed on time and it can help to attain success. Gantt chart: Activitie s 1stto 2nd week 2nd to 3rd week 3rd to5th week 5thto 7th week 7thto 10th week 11th to 13th week 13th to 15th week 15th to 17th week 17th to18th week 18th to 20th week Project initiation Plannin gand prepara
tion Reso urce alloca tion Execu tion strate gy
Scree ning and audit Replac ement strategi es Milestone plan: Milestoneschedule (input) ToolsandtechniquesMonitoringaspect (outputs) Time required Schedulingthe management plan ScheduleNetwork Analysis Manage baseline schedule1 month Management of attribute listCriticalChain Method Milestone Charts1 month Formulatingproject scheduleandnetwork diagram ResourceOptimization TechniquesUpdatingtheproject management plan 3 months
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Planning to activity resources resource Modelling Techniques Updatingtheproject document4 months Planning for activity duration Schedule Compression Techniques Making updatesin the project 5 months 4. Project closure When the duration of 4 months will be completed then the project will head towards the closure stage. There are several steps which will be followed at this stage: Complete the paperwork:At this stage all the project related paper work is completed so that contract could be closed. Here, all the outstanding payments are cleared. Conducting post completion audit:It is one of the major steps which are required to be taken as it helps to take a look back at all the milestones to measure success. Releasing the resources:When the project is completed then the managers must make sure that they have released all the resources. All the external stakeholders must sign off at this stage(Sunder, 2016). Archiving the project testimonials:It is last stage of closure of the renovation project. Here, the details for the important components of the current project are require to be archived s it can help to retrieve the requirements. CONCLUSION From the above report it has been concluded that, project management is the process of managing all the activities related to project so that it could be completed on time. Some key elements of it are implementation, monitoring and controlling, performance measurement, closure etc. The milestones that are required to be focused while completing a project are quality, time, resources and stakeholders. 1
REFERENCES Books and Journals: Andersen,E.S.,2016.Doprojectmanagershavedifferentperspectivesonproject management?.International Journal of Project Management. 34(1). pp.58-65. Daniel, P. A. and Daniel, C., 2018. Complexity, uncertainty and mental models: From a paradigmofregulationtoaparadigmofemergenceinproject management.International journal of project management. 36(1). pp.184-197. Ekrot, B., Kock, A. and Gemünden, H. G., 2016. Retaining project management competence— Antecedents and consequences.International Journal of Project Management. 34(2). pp.145-157. Eriksson,P.E.,Larsson,J.andPesämaa,O.,2017.Managingcomplexprojectsinthe infrastructuresector—Astructuralequationmodelforflexibility-focusedproject management.International journal of project management.35(8). pp.1512-1523. Görög,M.,2016.Abroaderapproachtoorganisationalprojectmanagementmaturity assessment.International Journal of Project Management. 34(8). pp.1658-1669. Kerzner, H., 2017.Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. McClory, S., Read, M. and Labib, A., 2017. Conceptualising the lessons-learned process in project management: Towards a triple-loop learning framework.International Journal of Project Management.35(7). pp.1322-1335. Newton, R., 2016.Project Management Step by Step: How to plan and manage a highly successful project. Pearson UK. Padalkar, M. and Gopinath, S., 2016. Are complexity and uncertainty distinct concepts in project management? A taxonomical examination from literature.International Journal of Project Management, 34(4). pp.688-700. SunderM,V.,2016.Leansixsigmaprojectmanagement–astakeholdermanagement perspective.The TQM Journal.28(1). pp.132-150. 2