Effect of Transformational-Leadership Style

RUNNING HEAD: MANAGEMENT IN COMMUNITY SERVICES
[Type the company name]
MANAGEMENT
INTRODUCTION TO MANAGEMENT IN COMMUNITY
SERVICE

MANAGEMENT IN COMMUNITY SERVICES 1
The discussion reflects on management in community services. It is based on a
community service organization named ‘Volunteering WA’. It is a Non-Profit Organization
based in Australia. It has thousands of volunteers. It provides wide range of resources and
services in Western Australia. It operates six Volunteer Hubs in the states. Their key aim is to
offer support services to the individuals. It develops training programs and sessions for
volunteers. It has fine strength of staff, volunteers and supporters. It is experiencing
continuous rise in its workforce (Volunteeringwa, 2019).
A community service is the work performed by an individual or group for the welfare
of others. It lays a positive impact on the society. It is a non-paid job for the uplifement of the
society. It allows the individual to fulfil the social obligation by giving back to the society. It
involves assisting others to develop skills and allowing them to improve their quality of life.
It enables them to build positive relationships with peer groups. Management in community
service is helpful to coordinate, supervise and manage the workers to gain effective work
performance (Harp, Scherer, & Allen, 2017). Focusing on the essay structure, the initial
section includes the analysis of Participative, Transformational, and Transactional leadership
style. The second segment emphasizes on key differences between leadership and
management. The passing section focuses on major challenges faced by leaders and managers
in the community service sector in Australia.
Leadership styles
Leadership is the art of motivating a group of individuals to achieve a common
objective. It involves giving directions to the followers to gain best potential output. It
enables people to reach their full potential. A leader possesses multiple skills that allow
him/her to lead effectively (Iqbal, Anwar, & Haider, 2015). A leader is honest, intelligent,
inspiring, enthusiastic, optimistic, confident, stable and visionary. An effective leader is
accountable for his/her actions. He/she attains the capability to make communication and
decisions. Leadership is highly essential in multiple sectors from commercial to non-profit or
community service sector. There are multiple forms of leadership style. Autocratic,
Participative, Transformational, Transactional and strategic leadership are its key types of
leadership style (Holten & Brenner, 2015).
Every individual possess distinct leadership style based on need and skills.
Participative leadership style involves collaboration of subordinates, in goal setting, problem
solving and decision making. The leaders gave prior attention to employee’s ideas, and

MANAGEMENT IN COMMUNITY SERVICES 2
thoughts. The leader encourages its subordinates to share their suggestions. The decision
making authority prevails in the hand of leader only. The leader comes up with the best
solution based on the information and communicates the same to the employees. This
leadership style allows subordinates to feel valued. It allows them to perform well in the
absence of leader also. It gave rise to more committed employees. It enables them to achieve
the organizational objectives. It enhances the morale of the employees in the workplace. It
often leads to delay in decision making process due to reliance over employees. Considering
the opinion of all employees develops the possibility of poor decision. It also results in loss in
power of leader in the organization (Khan, et al., 2015).
In Transformational leadership style, a leader encourages its subordinates to be
innovative in their approach. The leader inspires them to create change for the growth and
success of the business organization. A transformational leader works to develop a change in
the system. He lays higher attention in maximizing the capability and capacity of its
subordinates. This leader expects its followers to be creative and form an active part of the
group. He often motivates and provides required training to assist them to reach their full
potential. This leadership style has its own pros and cons. It is highly beneficial at
communicating new ideas. It gave rise to ethical and moral work environment in the
organization. It assists in building effective organizational culture. It leads to the positive
development of the employees in the workplace. This leadership style is not always effective.
It involves giving high prioritization to the employees. It can also result in wrong decisions
(Nguyen, Mia, Winata, & Chong, 2017).
A Transactional leader set goals and provides specific directions to the employees. He
also rewards employees for their hardwork and efforts. He provides them productive
feedback to improve their performance. He undertakes corrective measures to make its
employees more efficient. This leadership style has multiple advantages and disadvantages. It
is highly effective in achieving in fulfilling the short term goals and objectives. The
employees themselves define their rewards and penalties. The leader does not reward the
personal initiates of the employees. The goals are already pre-determined. Therefore,
creativity is limited to some extent only (Apsc, 2019).
Suitable leadership style in community service
Participative leadership style seems appropriate in Volunteering WA. In the company
Tina Williams, Jen Wyness, Andrea Cole play the role of leaders by holding different