Management Issues and Motivation Theories in an Organization

Running head: INTRODUCTION OF MANAGEMENT
Introduction To Management
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Author’s Note:

2INTRODUCTION OF MANAGEMENT
Answer to question1
The most important 5 specific management issues that have been identified in
the scenario are
Lack of clarity in understanding the business and the tricks that are to be
followed as per the present market scenario
Tom has been recently promoted to a new managerial position and he is kind of
overconfident with his expertise. He is not ready to listen to the advice that his boss has
to share with him. He was not really clear with the exact business demand. In other
words, they were not really sure about what is the exact Kiosk business demand that
would attract the attention of the customers (Berson et al. 2015).
Employees need a reason to care about contributing
One of the managerial issues that were present in this company was perhaps the
lack of motivation or the lack of a reason to contribute towards the overall growth of the
company. Frank must try and use methods that would motivate all his employees. He
must try the method of praising and appreciating his employees and their ideas. Though
Tom seems very ambitious and is not ready to get the guidance of any of his superiors,
but he does have some very good expertise in his own filed. So, if Frank keeps on
overhearing them then Tom would no longer feel wanted within the company.
Managers need to create a positive work environment
The managers did not put forward any effort to make a positive environment for
the employees. In the strategic planning meeting, there was a constant clash of interest
between Tom and Frank Davis. Even during the meeting, they were not very confident
regarding their agenda. Tom was not ready to take any suggestions from Frank and
vice versa (Avolio 2016).
Egotism and overconfidence of employees

3INTRODUCTION OF MANAGEMENT
Egotism of the employees often becomes one of the major problems. The same
was happening in the given scenario. Tom was ambitious and was overconfident about
his skill and his expertise. As a result of this, he was not even ready to take any piece of
advice from his superiors. So, this was becoming a major issue in the path of progress
of Tom in particular and the overall organization in general.
Answer to question2
The above-mentioned issues are likely to cause several impacts on the business
organization. If there is such a miscommunication and confusion among the senior
management employees then it is likely to have a very big impact on the morale of the
other employees. They will be suffering from this constant fear and threat that if this is
the condition among the two senior managers or the leaders then there will be no one to
guide them in future. They will also be very afraid about their future growth and
development. They might feel that their voices will never be heard within the
organization and they will always be dominated by their bosses. If these issues are not
resolved then there will be a major problem in the overall production of the company.
There will be a constant problem in communication among the employees. There will be
power struggle going on around in the company. No one will be ready to take the
opinion of others. It is clearly evident from the behavior of Tom. He feels that whatever
knowledge he has is sufficient and he does not need to follow the advice of any of his
superiors. Similarly, Frank who is Tom’s boss, must also be a bit tolerant towards Tom
and must at least pay some attention in listening to his ideas. The leaders or the bosses
will have to be tolerant and patiently deal with any and every issues that their followers.
It is true that Tom is new to his promoted post and is not very well acquainted with all
the job roles and responsibilities, he is also way too ambitious, but Frank must realize
that Being a leader it is his responsibility to help Tom realize his mistakes and correct
them.
Answer to Question3