This paper provides an environmental analysis of Apple Inc. including internal and external issues, along with a VRINE analysis of the company's resources. It also evaluates the company's strategy and business operations.
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Running head: MANAGEMENT Management Name of the Student Name of the University Author Note
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1MANAGEMENT Table of Contents Presentation of the chosen organization:....................................................................................3 Company’s environmental analysis: internal and external issues:.............................................5 Macro- environmental analysis:.............................................................................................5 Micro Environmental:............................................................................................................7 VRINE:................................................................................................................................11 Evaluation:...............................................................................................................................12 Recommendations:...................................................................................................................14 References:...............................................................................................................................16
2MANAGEMENT Presentation of the chosen organization: The selected corporation for the paper is Apple Inc. Apple is one of the most reputed companies operating in the conglomerate industry. The corporation is a public corporation and is observed to operate in various industries such as the cloud computing, computer hardware,computersoftware,digitaldistribution,FinancialTechnology,Artificial Intelligence and most importantly consumer electronics. The corporation was established in the year 1976 and is recognized as one of the most innovative companies operating in the business world of 21stcentury (Apple.com. 2019). The corporation was established by a combicountry of an American businessman, Steve Jobs, American electronics engineer and programmer, Steve Wozniak and an American electronics industry worker named as Ronald Wayne (Apple.com. 2019). The present headquarter of the corporation is observed to be situated in California. The corporation is seen to operate across the globe with more than 500 operational stores (Apple.com. 2019). The success of the corporation is largely dependent on the visionary leadership and the brand reputation of Steve Jobs. However, the corporation is able to conduct a sustainable business even after the death of their greatest leader and that is evident with the ability of the corporation in increasing their product chain and the offerings of the services. The product chain of the corporation is seen to include Macintosh, iPod, iPhone, iPad, Apple Watch, Apple TV, HomePod, macOS, iOS, iPadOS, watchOS, tvOS, iLife, iWork, Final Cut Pro, Logic Pro, GarageBand and Shazam Siri (Apple.com. 2019). Along with these products, the corporation is observed to provide optimum quality services such as the App Store, Apple Arcade, Apple Card, Apple Music, Beats 1 Apple News+, Apple Pay Cash, Apple Store, Genius Bar, Apple TV+, iBooks Store, iCloud, iMessage, iTunes Store and Mac App Store (Apple.com. 2019). The corporation is able to introduce such diversified product
3MANAGEMENT and service offerings due to the excellent leadership from the part of the current management tea of the corporation which includes the chairman of the corporation, Arthur D. Levinson, the chief operating officer of the corporation, Jeff Williams and the chief operating officer of the corporation, Tim Cook (Apple.com. 2019). Other than this, the corporation currently employs approximately 132000 number of employees which increases their ability in developing innovative products and services for their customers across the globe (Sec.gov. 2019). The excellent service of the employees and the visionary leadership from the part of the managers of the corporation are observed to be crucial for the success of the corporation in generating an increased revemue of 265.595 billion US dollars in the year 2018 (Sec.gov. 2019). At the same time, the corporation increased their operating income to 70.898 billion US dollars along with a net income of 59.531 billion US dollars (Sec.gov. 2019). One of the main success factor for the corporation is seen to be their ability in structuring and linking various subsidiaries of the corporation such as the Braeburn Capital, Beats Electronics, FileMaker Inc., Apple Energy LLC, Apple SalesIntercountryal,AppleServices,AppleWorldwideVideo,AnobitandBeddit (Apple.com. 2019). The mission statement of the corporation is pretty significant in stating the urge of the corporation in providing the best user experiences to their customers through the innovative hardware and software products and services (Sec.gov. 2019). From the mission statement of the corporation, it is unreasonable that the corporation is dedicated in providing best user experiences to their customers and that is one of their main value propositions. The vision statement of the corporation specifies the fact that the corporation believes that they are on the face of the earth to make innovative products and services and their objective of developing innovative products and services on continuous basis, is not going to
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4MANAGEMENT change (Sec.gov. 2019). From the vision statement of the corporation, it is visible that the corporation takes a lot of pride in developing innovative products. At the same time, the vision statement of the corporation reflects the ability of the corporation in focusing on innovation and preferring the simplicity over the complex procedures. Corporation’s environmental analysis: internal and external issues: Macro- environmental analysis: Political:The strong democratic set up of the country andtheeffectiveruleoflawaremain successfactorsforthegovernmentin establishing a steady political environment in the country (Bayar and Aytemiz 2015). Atthesametime,thesuccessofthe government in establishing a strong trade relationshipwiththemajortradebased countriesis playing a significant role in increasing the preferences of desticountry amongstthemajorityofthebusiness organizations.Hencethestablepolitical situationofthecountrywillhelpthe corporationinconductingaprofitable business. Economy:The strength of the economy of the country is pretty evident with the 2ndposition of the country in the list of GDP (PPP) with a total
5MANAGEMENT GDP of 20,494,099.85million US dollars and the per capita value of it is seen to be approximately55681.05USdollars (Tradingeconomics.com. 2019). Other than this, the total GDP (Nominal) of the country is currently5,334.8billion US dollars and that places the country in the first position inthelistofthetotalGDP(Nominal) (Statisticstimes.com. 2019). The per capita value of the same is roughly62,517.5 US dollars (Statisticstimes.com. 2019). Hence it is evident that the citizens of the country havetherequiredfinancialstabilityfor conducting repetitive purchases. Social:Thehumandevelopmentindexofthe country is 0.924 and that signifies the high per capita income indicators, high literacy rates in the country and at the same time, it alsoshowsthehigherlifespanofthe citizensofthecountry(Hdr.undp.org. 2019). Technological:The high score in the Human Development Index is a clear reflection of the fact that the country experiences a higher literacy rates and that signifies the improved ability of the
6MANAGEMENT citizensinhandlingthetechnological advancementandthepresenceof technologyintheproductsofthe corporation. Environmental:The government of the country is seen to be largelyfocusedinmaintainingan appropriateenvironmentalbalanceinthe country and the urge of the government is pretty evident with the efficiency shown by theEnvironmentalProtectionAgency (Epa.gov 2019). Legal:Considering the legal aspect, the corporation is required to align their business operations in accordance to the labour and employment legislationssuchastheFairLabour StandardsAct(Ofm.wa.gov.2019), ImmigrationandCountryalityAct (Uscis.gov 2019), Occupational Safety and Health Act (Osha.gov. 2019) and Federal Employees'CompensationAct(Dol.gov. 2019). Micro Environmental: Competitive Rivalry:The corporation is observed to operate in bothcountryalandglobalmarketina
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7MANAGEMENT successful manner and that is evident with the significantly high market share of the corporation. Considering the statistics of the market, the revenue of the corporation in the year 2019 is observed to be US$283,070 million with a year on year increment of 16.9% (Statista.com 2019). Considering the countryal market, the consumer electronics marketofUnitedStatesofAmericais observedtogeneratearevenueof US$74,316millionintheyear2019 (Statista.com 2019). The number of users in both the markets are observed to increase as well and that is evident with 1,504.5 million users for the global consumer electronics industry and 114.2 million for the countryal consumer electronics industry (Statista.com 2019). However, the corporation is seen to face tough competition from the part of the companiessuchasMicrosoft,Hewlett- Packard,SamsungandDell.Witha generatedrevenueof125.8billionUS dollars in the year 2019, Microsoft is able to increasetheintensityofthebusiness competition in the country (Microsoft.com.
8MANAGEMENT 2019). Other than this, the market share of Hewlett-Packard is seen to increase in the mentioned country is seen to increase in a substantialmannerandthatisamajor concernforApple.Havingsaidthat, Samsung is not lagging behind as well and that is visible with the increment in the revenue of the corporation to 210.9 billion USdollars(Samsung.com2019).Apart from these companies, Dell is also able to conduct a significantly profitable business and that is evident with the generation of 78.7 billion US dollars as revenue in the year 2018 (Dell.com. 2019). Bargaining power of the Buyers:Thoughtheselectedcorporationapplies premium pricing policy for their products, howeverthereareseveralcompanies operatingintheconsumerelectronics market of the country with the ability to apply low pricing for their products. At the same time, the companies are also observed to have the expertise in providing optimum qualityproductsandservicestotheir customers which forces the corporation to experience a high bargaining power.
9MANAGEMENT Bargaining power of the Suppliers:The corporation is seen to experience the quality supply of the raw materials from the part of the several suppliers such as 3M Corporation, AAC Technologies Holdings Incorporated,AdvancedSemiconductor EngineeringIncorporated,AlpsElectric CorporationLimitedandArtesyn EmbeddedTechnologiesIncorporated (3m.com.2019).Hencethebargaining power of the suppliers experienced by the corporation is pretty low. Threat of New entrants:Though the significant growth of the market is a major motivator or the new companies in entering the mentioned market, however, thebulkinvestmentrequiredforthe infrastructural set up and the high market shareofthemarketleaderorganizations such as the Samsung, Microsoft or Apple, is able to reduce the threat of substitution to a significantly low value. Threat of Substitutions:Consideringtheexcellentabilityofthe companiesoperatinginthementioned industry in applying the low prices while maintaining the high quality of the products anddesigninginaccordancetothe
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10MANAGEMENT preferencesofthecustomers,the corporation is expected to experience a high threat of substitutions. VRINE: ResourcesValuableRareInimitableNon Substitutabl e Exploitable Skillsand Competenci esofthe employees Thecorporation hasstrong reputationof providingquality andinnovative products and under such situation, the valueofthe trainingfacilities of the corporation in domains such as MacIntegration Basics,Apple Technician or Pro Apps,is significant (Training.apple.co The corporation isobserved toconduct bulk investment forthe developmen tofthe training facilities andthe infrastructu reand undersuch situation,it becomes The financial investment forthe developme ntofthe mentioned resource makesit inimitable forother companies. The success ofthe training activities in improving the skills of the employees andthe reflection the skills in developing innovative products, makesit non substitutabl The urge of thesenior managers in influencing the employees toapply theirlearnt skill in the developme ntand designof the innovative productsis aproofof the
11MANAGEMENT m. 2019).rareinthe industry. e.exploitabilit yofthe mentioned resource. Strong Brand Recognition Thestrongbrand recognitionhelps the corporation in effectively targetingthe customerswith theirinnovative andcreative products, Hence it is valuable for the corporation. Thereigns ofSteve Jobs is able toprovide sucha brand recognition tothe corporation thatisrare inthe industry andthatis evident withthe significant market share of the corporation. Considerin gthe market share, Apple’s brand recognition isstill unmatched. Theability of the brand recognition ofthe corporation in increasing theloyalty levelof their customer makesit non substitutabl e. The corporation ’slackof urgency towards the occurrences ofthe marketing and promotions clearly state the strength and exploitabilit yofthe brandthat Apple has.
12MANAGEMENT Evaluation: Considering the arenas section of the five level diamond strategy, the product categories are generally the consumer electronics products along with the hardware and software products. At the same time, the corporation is inclined towards introducing out of the box products such as electric cars (Apple.com. 2019). The channels for the corporation is primarily store outlets of the corporation along with iStorm. The main value proposition of the corporation is seen to be their ability in providing innovative products to their customers. The corporation generally targets the customers belonging youth generation and high income groups. Considering the vehicle stage of the strategy formation, the corporation is observed to be inclined towards the internal development and that is evident with the continuous expansion of product chain of the corporation. Having said that, the corporation also have considerable amount of preferences towards franchising from the era of Steve Jobs and that continued under the leadership of Tim Cook as well. With a detailed focus on the concept of differentiators, it is obvious that the corporate image of the corporation which largely got developed during the time of Steve Jobs, helps the corporation in targeting the customers in an efficient manner. The corporation has the expertise of applying premium pricing for majority of their products. The corporation has certain limitations in increasing the innovativeness of their products which is evident with the previous products of the corporation. However, the products of the corporation are considered as considerably reliable and durable as well. The corporation is seen to be comparatively slower than that of its market competitors in introducing new products as according to the claims of the management of the corporation, it investigates the products from all possible corners for the assessing whether the products are able to deliver the communicated values to their customers or not.
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13MANAGEMENT Considering the economic logic, the corporation is observed to apply the premium pricing policy for their proprietary product features (Heracleous 2013). The application of the premium pricing policy is observed to be a major point of concern for the general customers in purchasing the products and services of the corporation. Though the corporation is targeting a particular section of the customers belonging to the high income group, their pricing strategy is also a major obstacle for them in targeting a larger customer base and serving their needs in an efficient manner. With a precise focus on the business operations of the corporation, it is evident that the success of the corporation is largely dependent on their ability in managing the sequence of initiatives. The vigorous stages of evaluation for the introduction of the new products are considered to be significant for the development of the flawless, innovative and unique products. Hence the effective management of the sequence of initiatives from the part of the corporation is crucial for their success in conducting sustainable business. Recommendations: Under the leadership of Tim Cook, the corporation faces certain needs of restructuring in their business and they are mentioned below: The corporation needs to improve the efficiency of their research and development department as the Chinese companies are observed to have multiple try for copying the patents and design of the products and services of the corporation. Though the shareholders of the corporation are observed to be strict about the pricing strategy of the corporation, however, the application of a comparatively low pricing strategy will be substantial for the corporation’s success in targeting superior number of customers. Along with this, the corporation is recommended to improve their ability in managing the increasing cost of labour in the modern labour and employment market for maintaining
14MANAGEMENT the sustainability in their business operations and for maintaining the quality of the products and services of their corporation. Other than this, the corporation has the necessity to increase the efficiency of their distribution channels and as the increment in the mobility will be crucial for the corporation in increasing their market share.
15MANAGEMENT References: 3m.com. 2019.3M Science. Applied to Life. 3M United States. [online] Available at: https://www.3m.com/ Apple.com. 2019.Apple. [online] Available at: https://www.apple.com/ Bayar, Y. and Aytemiz, L., 2015. Impact of economic freedom, political stability and economicgrowthintheUSAonemergingAsianeconomies.Актуальніпроблеми економіки, (6), pp.62-73. Dell.com. 2019.Dell United Kingdom Official Site | Dell UK. [online] Available at: https://www.dell.com Dol.gov. 2019.Federal Employees' Compensation Act - Division of Federal Employees' Compensation(DFEC) - Officeof Workers' Compensation Programs (OWCP) - U.S. DepartmentofLabor.[online]Availableat: https://www.dol.gov/owcp/dfec/regs/statutes/feca.htm Epa.gov 2019.US EPA. [online] Available at: https://www.epa.gov/ Hdr.undp.org.2019.[online]Availableat: http://hdr.undp.org/sites/all/themes/hdr_theme/country-notes/USA.pdf Heracleous, L., 2013. Quantum strategy at apple inc.Organizational Dynamics,42(2), pp.92- 99. Microsoft.com.2019.Microsoft-OfficialHomePage.[online]Availableat: https://www.microsoft.com/en-in/
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