Cross-Cultural Competency in Organizations

Running head: MANAGEMENT
Management
Name of the Student:
Name of the Organization:
Author’s Note:

2CONTEMPORARY MANAGEMENT
Executive Summary
Cross-cultural competency is one of the major aspects of each and every organization. This is
also one of the major aspects of the modern day business scenario. It is for this reason that the
companies want to incorporate a multicultural background. However, the implementation of the
cross-cultural ambiance is a bit tough at times. There can be misunderstandings and quarrels
among the employees. This is due to the lack of proper training and development among the
employees. There is also a lack of awareness among the managers regarding the implementation
of cross-cultural competence training among the people. This assignment has dealt with the
problems and the misunderstand dings that started cropping up in the Deronde Internationals
after they started recruiting from many different parts of the world.

3CONTEMPORARY MANAGEMENT
Table of Contents
Introduction......................................................................................................................................4
Elements of conflict.........................................................................................................................4
Reasons behind this conflict............................................................................................................5
Advice to Jianguo for going forward...............................................................................................5
Learn the clients’ culture..............................................................................................................5
Promote appreciation of cultural differences...............................................................................6
Behave like a Global leader.........................................................................................................6
Leader manager in VUCA world.....................................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8

4CONTEMPORARY MANAGEMENT
Introduction
Cross-cultural competence is of utmost importance in the modern day scenario. This is
because the 21st century is an era of Globalization and rapid advancements. In order to make sure
that the business enterprise is working properly, the managers have to recruit experts belonging
from different parts of the world. This will be a great advantage for the company as it will bring
a dynamic range of knowledge and expertise. When then organizations recruit people from the
multicultural backgrounds the companies have to make sure they are providing proper training to
all their employees based on cross-cultural competence (Betancourt et al., 2016). The given case
study deals with the recruiting of a Chinese employee called Jianguo. There are several instances
that talk about the confusions that are created in the organization due to the misunderstanding
between Jianguo and the other employees. This is because the mindset and the thoughts of
Jiamgo were similar to the Chinese Business market. He was not being able to come out of it
(Wang et al., 2015). On the other hand CEO, Alain Deronde was not being able to match up with
the mindset and the ways of Jianguo. Jianguo was facing more difficulty as he was not getting
enough amounts of support and encouragement from his CEO. It is the duty of the managers and
the company as a whole to provide sufficient support to all their employees so that they can be
able to give in all their efforts.
Elements of conflict
This case study shows that there have been several conflicts in the organization as there
were cross-cultural conflicts between the Jianguo and the other employees. The conflicts were
because of the fact that the thinking patterns of Jianguo and the rest of the employees greatly