Management: Competitive Advantage and Growth Strategies of Aldi
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This paper explores the competitive advantage and growth strategies of Aldi, a German retail organization. It discusses the strengths, weaknesses, opportunities, and threats faced by Aldi, along with an analysis of its communication strategies and specific objectives for growth.
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Running head: MANAGEMENT Management Name of the Student Name of the University Author Note
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1MANAGEMENT Introduction: The modern business industry is observed to be notably competitive and growing as well. The intense competition of the market is pretty visible with the organizations lowering the pricing of the products and the services that they offer to the customers. One of the prime reason of the increasing competition in the business industry is observe to be the increment in the number of new organizations entering the market (Thomassenet al.2017). The entry of the new organizations with the lucrative offers and discounts for the customers is seen to produce notable amount of difficulty in the survival and growth of the existing organizations. Under such situation, the organizations are seen to be left with two options that are the improvement of the quality of the products and the services and the application of the competitive pricing policy to make sure that the survival of the other organizations become difficult (Rhodes and Brien 2014). It is observed to be difficult to apply both for a company, however, there are notable amount of benefits for the organizations that are capable of applying both the strategies in a simultaneous fashion (Kim, Suresh and Kocabasoglu- Hillmer 2013). In addition to this, it can be said that there are significantly limited number of organizations that are capable of applying both the strategies simultaneously and the German organization Aldi is one of them. The paper is focused in the elaboration of the various aspects of the business conduction of the chosen organization Aldi, that are capable of producing the much required competitive advantage to the chosen organization over the competitororganizations.Addingtothis,thepaperincludesanexternalandinternal evaluationofthechosenorganizationtostatethestrengthsandweaknessesofthe organization along with the condition of the market in which it is currently operating. The paper assesses the communication strategies of the organization for the formation of the path
2MANAGEMENT of improvement and along with that, the paper also elaborates the specific objectives and the motives that have contributed to the rapid growth of the organization. Organizational Overview: The chosen organization operas in the retail industry and is a common brand that is created by two family owned discount supermarket chains. The company was established in the year 1946 when two brothers, Karl Hans Albrecht and Theo Paul Albrecht took over the store of their mother which was there in Essen from the year 1913 (Aldi.com. 2019). However, the organization was observed to be divided into two entity in the year 1960 and in the year 1962, both the divisions in the form of Aldi Nord and Aldi Sud achieved significant amount of market limelight (Aldi.com. 2019). The organization was observed to offer mainly food and beverage products to the customers of it. However, the list also included household essentials and the sanitary products as well. The gross revenue of the organization in the base country is observed to be 30.453 billion Euro in the year 2017 where Aldi Sud contributed 16.952 billion Euro and Aldi Nord contributed 13.501 billion Euro (Aldi.com. 2019). The company is observed to have two different headquarters for the improved business operations of the mentioned units and one of them were observed to be in Essen, Germany and the other one was located in Mulheim, Germany (Aldi.com. 2019). Internal Evaluation: Strengths: The application of the low pricing strategy is observed to be one of the key strength of the chosen organization and it is also considered to be one of the prime reason for such large customerbaseoftheorganization.With10000storesin20differentcountries,the organization is seen to reach to the doorsteps of the customers (Aldi.com. 2019). Along with that, there are notably limited number of competitor organizations that have the potential to
3MANAGEMENT match the pricing of the mentioned organization even after producing quality in the product and the services that they offer to the customers. Increased product chain: The organization is seen to be capable of providing a wide range of products to the customers and majority of them are observed to be essential need of the customers which are consumed on a regular basis (Pechey and Monsivais 2015). Hence the repetitive purchases from the part of the customers of the organization is seen to be notably helpful for the organization in generating larger amount of profits. Expansion of business: The chosen organization is seen to have a strong presence in the base country with 2500 number of operational stores and along with that, the global business conduction of the organization has also improved over the years in a significant manner and that is pretty evident with the opening of 10000 stores in the various nations of Europe and in other parts of the globe (Skordili 2013). Improved Level of Customer Support: Theorganizationisseentobesignificantlyefficientinmeetingthevarying preferences of the customers. The organization is seen to be capable providing the daily needs of the customers in a considerably affordable price. Along with that, majority of the customers of the organization were seen to be delighted with the after sales services of the organization which is instrumental in the generation of the increased amount of customers’ satisfaction that triggers the customers in repetitive purchasing of the products of the chosen organization (Empen, Loy and Weiss 2015).
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4MANAGEMENT Inspiteofmaintaininghigherqualityintheproductsandtheservices,the organization is seen to limit the operational cost in an efficient manner which enables the organization to achieve an expressively high margin of profit. Weakness: The organization is seen to be dependent on the sales volume in a significant manner as the discount stores thrive on low margins. This forces the organization to conduct unethical business operations at times such as the price discrimination and ill-mannered treatment towards suppliers of the organization in an attempt to ensure consistent margin of profit. Stressed Workforce: As mentioned earlier, Aldi needs to be highly productive in order to make sure that they be able to maintain a consistent margin of profit and that is significant in the increment of the work pressure amongst the employees of the organization. As the survival of the chosen organization is seen to be dependent of the production of the organization, the mentioned company is seen to force the employees to operate in multiple shifts and with a considerably lesser amount of compensation in comparison to other organizations. This was significantin the generationof the job dissatisfactionamongst the employeesof the organization (Humphreyset al.2017). Ineffective strategy for the high income groups: The main focus of the discount stores of the chosen organization is observed to be on the customers of the low and medium income group and that is pretty evident with the pricing of products of the mentioned organization. However, the organization is seen to suffer from the absence of the high income groups penetration policy for achieving higher profitability.
5MANAGEMENT Opportunities: The organization is observed to offer such products to the customers which are considered to be the daily needs of them. As the organization offers the much required products to the customers, it is seen that the customers are willing to spend higher sums for the achievement of the premium quality services and products from the part of the chosen organization.Thisprovidesthe crucialopportunity to the managementof the chosen organization in improving the quality of the services and the products that they offer to their customers for the generation of larger amount of profit (Vijayanet al.2014). Apart from that, number of new product categories that are designed by the chosen organization is seen to be significant in increasing the effectiveness of the organization. Apart from that, the organization is in need to undertake considerable number of marketingandpromotionalcampaignstointroducethenewproductsofthechosen organization. The company has the chance to expand their businesses more and more towards the developing countries of the globe. Threats: Thesignificantamountofmarketcompetitionisobservedtobeoneofthe fundamental treats for the chosen organization. The market leaders such as Walmart or Best Buy are seen to produce tough competition to the chosen organization. Adding to this, the initiationoftheoperationsformovingthegroceryfromthepartofthee-retailing organization, Amazon is seen to be significant for the organization in increasing potential threat of competition to the chosen organization. External Evaluation: Porte’s Five Forces:
6MANAGEMENT Competitive Rivalry: High The global retail industry was observed to face a significantly fierce competition where almost all the market leading organizations were seen to be notably close in terms of pricing and market penetration. The main competitors of the chosen organization was observedtobeWalmart,Woolworths,Coles,Testco,CostcoWholesaleand Amazon (Walmart.com. 2019). The main basis of competition is observed to be the pricing. However, with the application of the low pricing strategy by majority of the above mentioned organizations, the mentioned tactics has become a routine strategy and on the other hand, the organizations were seen to be conduct the marketing and the promotional campaigns with notable amount of aggressiveness in an attempt to capture the market share.However, the chosen organization is seen to minimize the fixed costs in an efficient manner under the experience of the high competitive rivalry.
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7MANAGEMENT Threat of new entrants: Moderate The concerns such as the requirements for the large infrastructural establishment, capital investment, establishment of a lucrative brand within a short period of time along with the achievement of the economy of sales are seen to be significant for the new entries in terms of opening new business. However, low cost local supermarket or the local farmers who is interested in selling his or her own products, can consider taking up the market share of the chosen company in the small or medium sized cities which will have the potential to increase the sales of Aldi.Hence the impact is moderate. Bargaining power of the Buyers: High As mentioned earlier, the industry may experience limited number of new entries, however with existence of the above mentioned competitor organizations and the application of the relatively similar pricing tactics,the organizations have provided sufficient number of options to the customers and that makes bargaining power of the customers high. Bargaining Power of the Suppliers: Low The retail industry is seen to experience the representation of notable number of suppliers’ organizations who are capable to provide quality materials in a significantly low cost and are expressively responsible with the accurate supply and on time delivery (Levy 2013). The suppliers are observed to search for the retail organizations who are capable of bulk purchasing andthe organizations are seen to be happy to offer to those organizations and their impact on the retail organization individually is seen to be low. Threat of Substitutes: High Asmentionedearlier,theindustryisseentoexperiencetherepresentationof considerable number of market leaders and their same sort of business strategy indicates
8MANAGEMENT notable amount of threat for them in getting substituted by other organizations. As majority of the organizations are seen to focus on the application of the lower pricing strategy,the customers have the advantage of choosing from a pool of organizations and that portrays the high threat of being substituted by other organizations. Competitive Advantage and Specific Objectives that increased the growth: The company is seen to have a significantly strong impression on the customers of the organization with the application of the low pricing strategy for the products and the services that they are offering to the customers. The chosen organization offers the daily needs of the customers and that is instrumental in the continuous purchasing from the part of the customers. As it is pretty evident that there is a genuine need for the products of the chosen organization, the application of low pricing strategy with the maintenance of the optimum quality of the products is seen to offer a strong competitive advantage to the chosen organization over the competitor organizations (Goetsch and Davis 2014). Adding to this, the increased number of outlets of the chosen organization proves to be significant for the organization in terms of reaching to the customers across the globe with the products and the services that they offer to the customers. The spreading of the business in the various continents and sub continents is a notably influential factor in the generation of the higher profit for the chosen organization. Along with that, the improved quality of the customer service from the part of the organization with specific focus on the after sales services is seen to put the organization some extra steps ahead in comparison to the competitors in the race of market domination (Wrigley and Lowe 2014). The company had the objective of serving the customers in accordance to the needs of them which is seen to be crucial in the formation of the customers’ satisfaction and produces the intention of repetitive purchases amongst the customers of the organization. Adding to the
9MANAGEMENT excellence of the product mix, the company’s aim of providing the products and the services in a significantly competitive price along with maintaining the optimum quality of the products is evaluated to be one of the major objective of the chosen organization that has tremendousamountofinfluenceintheincrementofthegrowthoftheorganization (Topalović 2015). Adding to this, the company’s aim to reach out to the customers across the globe is seen to be of great significance in the increment of the consumption of products and the services of the company. Communication Strategy: The mission of the company is to provide the customers with the products that they buy on regular basis and along with that, provide the products with the highest possible qualities and in guaranteed low prices. Along with that, the chosen organization is seen to have the vision that is guided by several principles which make sure that the top quality products are guaranteed in significantly low prices from the part of the company. Along with that, the main ideologies of the chosen organization is seen to be considerable amount of savings, optimum quality products, improved value of the products, improved and special buys for the customers along with the formation of the trust amongst the customers of the organization. The communication strategy of the organization is seen to be dependent on the promotional activities and marketing campaigns that the particular organization is able to conduct over the years. However, the sigifiacnt formation of the brand of a company that lasted more than 100 years is seen to be less dependent on the promotional activities for the formation of a recognisable brand that will have the potential to attract the customers. Having saidthat,theorganizationrequiresthepromotionalandthemarketingactivitiesto communicate regarding the features and the quality of the products that they offer to the
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10MANAGEMENT customers of the organization with a specific focus on the products that are new in the product chain of the organization (Armstronget al.2015). The recommendation for the organization will be to improve the online promotional and marketing activities for the products that are new in the product chain of the organization. It is much required for the organization in terms of managing the customers’ knowledge regarding the new product and the services of the company. Hence the organization is in need to focus on the improvement of the promotional and the marketing strategies to allow the new products in the achievement of the much required market limelight for the increased consumption by the customers. Implications on the company’s stakeholders: Three of the issues that have significant amount of impact on the operation of the organization is seen to be dissatisfied employees, poor strategies in terms of penetrating the high income groups along with the inappropriate business conduction with the suppliers of the organization (Hugos 2018). The shareholders of the organization needs to improve the pay structures and the rewarding policy of the organization to make sure that the employees of the organization are motivated as the organization cannot afford to lower down the work pressure of the employees. Adding to this, the management of the organization is in need to make sure that they be able to formulate effective strategies for the improved penetration in thehighincomegroups.Apartfromthat,theorganizationneedstoincreasetheir responsibility towards the suppliers of the organization in order to make sure that they be able to source quality materials for the manufacturing of the quality products (Fernie and Sparks 2018). The incorporation of ethics in the business conduction of the organization with the suppliers has the potential to improve the reach of the organization in manufacturing quality products which leads to the formation of the customer satisfaction.
11MANAGEMENT Conclusion: On a concluding note, the organization has the potential to maintain the position of the market leader in the future as well. However, it needs to improve the business conduction with the suppliers along with increment of the offerings for the employees from the part of the organization. Adding to this, the improved formation of the strategies for targeting the customers belonging to the high income groups has the potential to improve the financial statement of the chosen organization.
12MANAGEMENT References: Aldi.com. 2019.Welcome to ALDI. [online] Available at: https://aldi.com/ Armstrong, G., Kotler, P., Buchwitz, L.A., Trifts, V. and Gaudet, D., 2015. Marketing: an introduction. Empen, J., Loy, J.P. and Weiss, C., 2015. Price promotions and brand loyalty: Empirical evidence for the German ready-to-eat cereal market.European Journal of Marketing,49(5/6), pp.736-759. Fernie, J. and Sparks, L. eds., 2018.Logistics and retail management: emerging issues and new challenges in the retail supply chain. Kogan page publishers. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Hugos, M.H., 2018.Essentials of supply chain management. John Wiley & Sons. Humphreys, J., Wakerman, J., Kuipers, P., Russell, D., Siegloff, S., Homer, K. and Wells, R., 2017. Improving workforce retention: Developing an integrated logic model to maximise sustainability of small rural and remote health care services. Kim, M., Suresh, N.C. and Kocabasoglu-Hillmer, C., 2013. An impact of manufacturing flexibility and technological dimensions of manufacturing strategy on improving supply chainresponsiveness:Businessenvironmentperspective.InternationalJournalof Production Research,51(18), pp.5597-5611. Levy, H., 2013.The shops of Britain: A study of retail distribution. Routledge. Pechey, R. and Monsivais, P., 2015. Supermarket choice, shopping behavior, socioeconomic status, and food purchases.American journal of preventive medicine,49(6), pp.868-877.
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13MANAGEMENT Rhodes, C. and Brien, P., 2014. The retail industry: statistics and policy.House of Commons Library www. parliament. uk/briefing-papers/sn06186. pdf. Skordili,S.,2013.ThesojournofAldiinGreece.JournalofBusinessandRetail Management Research,8(1). Thomassen, Ø., Smith, H., Seiler, S. and Schiraldi, P., 2017. Multi-category competition and marketpower:amodelofsupermarketpricing.AmericanEconomicReview,107(8), pp.2308-51. Topalović, S., 2015. The implementation of total quality management in order to improve productionperformanceandenhancingthelevelofcustomersatisfaction.Procedia Technology,19, pp.1016-1022. Vijayan, G., Kamarulzaman, N.H., Mohamed, Z.A. and Abdullah, A.M., 2014. Sustainability in food retail industry through reverse logistics.International Journal of Supply Chain Management,3(2), pp.11-23. Walmart.com.2019.Walmart.com|SaveMoney.LiveBetter..[online]Availableat: https://www.walmart.com/ Wrigley, N. and Lowe, M., 2014.Reading retail: A geographical perspective on retailing and consumption spaces. Routledge.