Impact of Change Management in Organizations

Running head: MANAGEMENT
Management
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Introduction
The essay throws light on analysing the importance and the entire process of
successfully implementing the change management aspect in the organizations. In the current
scenario, the different organizations face different kinds of changes such as restructuring of
the organization or launching of new product. As commented by Boyd et al. (2017), in such
scenario, the strategic change management is defined as the process of managing the different
changes in structured and thoughtful manner which will be helpful in meeting the
organizational objectives, goals as well as missions. The change is one of the most necessary
objectives for the different organizations to continue towards thriving and meet along with
exceeding the competition of the different industry competitors in the market (Burnes and
Cooke 2018).
For instance- If the Mary’s markers are making the different kinds of permanent
markers, however on the other hand, the top competitor Wally’s writing Utensils will be
selling both permanent and temporary dry-erase markers. From the respective example, it can
be analyzed that in order to beat the different competitors, Mary requires to lead the company
through inclusion of change of selling the dry erase markers to remain competitive.
Overview of Tesco
Tesco Plc is one of the British multinational groceries along with general merchandise
retailer which is headquartered in the United Kingdom. In the year 2008, Tesco became the
fourth largest retailer in the entire world in comparison to the competitors through selling and
specializing in drinks and food related items (Tesco.com 2019). Moreover, the company was
found in the year 1919 and the founder of the company is Jack Cohen and the number of
locations wherein the company has their presence is 6563 stores. Furthermore, the revenue

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which has been earned by the company is £57,491 million till the year 2018 and the number
of employees working in the organization is 460000 till the year 2017.
Impact of Change Management in Organizations
There are different organizations which are able to compete successfully in the
competitive business environment that is properly characterized through globalization of the
economy, exploding of the information technological aspects, restructuring as well as new
employee-employer relationships which will be making significant changes in the way the
companies operate. In the current complex business environment, the different companies
face various kinds of challenges which can affect their approach in managing the operations.
As opined by Cameron and Green (2015), changes can be realized in number of areas which
can be inclusive of the technological change which is systematic and it is defined as the
integrated approach.
Furthermore, as opined by Cummings, Bridgman and Brown (2016), with the help of
the strategic change, the different organizations obtain different benefits which helps the
company along with the employees to adjust with the respective change and gain profitability
in the market as well. However, in the present scenario, Hornstein (2015), has opined that the
main challenge which is being faced by the managers is to manage the change successfully.
In order to stay competitive in the businesses environment which is complex, the different
companies need to assume the compound changes with the increased speed as well as
effectiveness.
Moreover, as opined by Doppelt (2017), the motivation for change stems from the
respective fact that the something is not working such as continuance negative feedback from
the customers or reduction in the profitability of the organization or other related pressures.
As commented by Kazmi and Naarananoja (2017), for few organizations, the crisis is defined

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as the catalyst of the change and the crisis may be sufficient in initiating the change. In
addition, the different managers must have proper as well as extensive knowledge of the
overall marketplace, along with competing in the market to make the company successful in
the competitive business environment (Pugh 2016).
Significant Strategic Change at Tesco
As analyzed from FinancialTimes.com (2019), the organizational change is defined as
the ability in adopting the different transformations in the organizations suffered by the
environment both outside or inside through learning. In analysing the respective scenario, the
respective organization Tesco has come across a significant kind of change in the terms of
introduction as well as implementation of the self-check out system throughout the network.
It has introduced the new payment method which will be beneficial in attracting more
customers towards the recent change and meet the different expectations appropriately.
It is considered to be one of the most strategic planned change which has been able to
improve the brand image of Tesco in an appropriate manner. The main reason was that self-
check out system is the new type of system which differs from the normal or the traditional
payment systems in terms of carrying out the various transactions of the customers who
have visited Tesco (Gorelick and Zheng 2015). The cash payment which was followed by
Tesco required operating the same through teller, however the self-check out system does not
require any cashier in carrying out the different transactions. The self-check-out system is
helpful for the company as well as employees in bringing out the new kind of procedure
which will be beneficial in facilitating the different customers and improve their experience
(Harding 2017).
The usage and implementation of the new self-check out system helps Tesco in
serving the different customers in a better manner without having to spend more money in the