Management of Human Resources (MBA 706) (20 credits)

Management of Human
Resources

Contents
INTRODUCTION...........................................................................................................................3
Human resource management and its function............................................................................3
Importance of HR management in Wal- Mart.............................................................................4
Organisational structure...............................................................................................................4
Issue faced by HR manager while handling diverse individuals.................................................5
Role of HR manager in management of organisational culture..................................................6
Link between HR and organisation strategy................................................................................6
Critical Analysis..........................................................................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
ccccccccc

INTRODUCTION
Human resource management plays an important role in managing diverse individual
within organisation so that company can achieve its objectives. It is responsible for planning,
recruitment and selection of employees at right place so that task can be completed in best
possible manner. Wal-mart is enterprise that has operation in Nigeria and other 12 African
countries of world with varieties of products and services to meet customers’ requirements. This
report has discussed about several steps that have been taken by HR manager of Wal-Mart to
align its human resources with company objectives. It has also covered information related to
importance of HRM within organisation, key issue that are faced by HR manager and strategies
that are used by it to cope up with situation for growth and success of enterprise.
Human resource management and its function
Human resources manager not only responsible for hiring, selecting and recruiting right
individual at right place but it also planned for growth and development of their skills so that
they can perform task in best possible way (Cappelli, Tambe and Yakubovich, 2020). There are
several function which have been performed by HR manager of Walmart that are discussed
below:
Recruitment and selection: It is one of the most basic functions of HR manager in Wal-Mart as
it recruits and select appropriate candidate for specific job. It planned various techniques,
method that can be used to attract employees to apply for particular position in firm. At the same
time decide various processes that need to be added in selection process so that best candidate
can be chosen form large pool.
Performance management: Another function performed by HR manger of Wal-Mart is
management of performance of large number of individual that are working in enterprise.
Manager continuously evaluates and monitors performance of employees in order find individual
that are active and lazy so that best method can be used to motivate them to work hard for
benefits of organisation.
Training and development: Wal-Mart HR manager is also responsible for organising, planning
training and development programs so that employees can learn new skills and knowledge to
perform task (Tabouli, Habtoor and Nashief, 2016). Therefore all such program has contributed
in developing confidence level among employees to perform task in best possible manner.
3

Importance of HR management in Wal- Mart
Human resources management is crucial in organisation as it handle most important
resources of firm that is Human which have ever changing nature. HR manager of Wal-Mart
have effectively understand feeling, views, ideas and belief of diverse individual that have
contributed in better management and achievements of objectives. Therefore, importance of HR
management in walmart organisation can be explained below:
It helps in increasing profitability: HR manager of Wal- mart also find new and innovative
method to motivate diverse individuals so that they can enhance their performance and
productivity. Various motivational method being used by manager such as reward, promotion,
appraisal and bonus that have influenced employees to give their best so that company can attain
competitive advantages (Zhang, 2019).
Employees easily adapt to change: It can be stated that Human resource management is also
important in wal-mart as it helps employees to quickly accept external changes of business
environment. Training and development program, motivation techniques have helped in updating
skills of employees thus enhanced their confidence to complete task in effective manner.
Helps in building strong brand image: Another importance of HR management is that it helps
in developing strong reputation or image in retail sectors. Employees of Wal-Mart are high
determined and dedicated towards their task and make extra efforts to deliver qualitative services
to customers that have helped in retention of market share of firm.
Conflict management: HR manager of Wal- Mart also manage various conflicts that arise in
enterprise so that each individual can put its best efforts for achievements of goals. Employees
are free to share their grievance and problem to HR manager thus they can find best way which
can be used to resolve conflict and coordinate employees to work as team for common goals
(Bailey and et.al., 2018).
Organisational structure
Organisational structure helps employees to know about their respective task, duties and
responsibilities within firm so that overall objectives can be achieved. HR manager of Wal- Mart
is responsible for defining structure and system that need to be followed by employees while
performing their task.
Hierarchy organisation structure: It can be stated that Wal-mart has hierarchy functional
organisational structure that have helped in better coordination and cooperation of employees in
4