Importance of Leaders and Managers in an Organization

Management and operation
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Table of Contents
INTRODUCTION 3
LO 1 3
P1 Define and compare the different roles and characteristics of a leader and a manager 3
M1 Differentiate between role of a leader and functions of a manager by effectively applying a
range of theories 4
D1 evaluate the different theories & approaches of leadership 4
LO 2 5
P2 Application of roles of a leader and function of a manager in different situations 5
P3 Different theories & models of approach including situational, system and contingency
leadership 6
M2 Strengths and weaknesses of different approaches to situations 7
REFERENCES 8
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INTRODUCTION
This study will show about the importance of leaders and manager in an organisation.
Managers and leaders both play a vital role in a company as they motivate, direct and make new
ideas for developing their business. There are various styles of leadership and approaches of
management that helps them in completing their tasks in an effective manner. In various types of
situations which occur at workplace, leaders and manager both play a significant role in handling
that type of situation in order to maintain a healthy and strong relationship with employees.
This report will also show about different approaches of operational management like total
quality management, just in time approach which helps the hotel in reducing their wastes and
overall cost of the hotel. By following that approaches of operational management, leaders and
managers increases their sales and productivity (Heizer and et.al., 2017). There are some external
and internal factors that impact and influence decision making process of leaders and managers
and also to operational management.
LO 1
P1 Define and compare the different roles and characteristics of a leader and a manager
Leadership is the process of setting a new direction for a group of people and employees of
a company. On the other hand management is a process of controlling and managing all the
things of and group of people according to the values & principles.
Leadership Management
Leadership has followers who follow their
instructions
Managers have Subordinates who helps
managers in order to manage all the activities
and operations of the company.
Leaders are the one who are responsible for
achieving the vision of the company by
implementing ideas made by managers.
A manager makes new and innovative ideas.
Leaders have the power of influencing and
they lay keen emphasis on inspiring their
followers.
Managers have the power of ruling their
subordinates and they lay keen emphasis on
managing activities.
Leaders use motivation style for motivating
their followers in order to achieve a common
goal.
In order to do and make work done from their
subordinates a manager use an authoritarian
style.
Leader of Marriott hotel have various skills
like communication, delegation and motivation
by which they lead their followers.
Manager of the hotel also have various skills
such as interpersonal skills, organisation skills
and forward planning skills which make them
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