Role and Functions of Leaders and Managers in Operations Management

MANAGEMENT & OPERATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LO 2.................................................................................................................................................1
P 2 Ways in which role of a leader and the function of a manager apply in different situation..1
P 3 Theories of approach, including situational leadership, systems leadership and contingency
.....................................................................................................................................................2
LO 3.................................................................................................................................................2
P 4 Key approaches to operations management and the role that leaders and managers............2
P 5 Importance and value of operations management in achieving business objectives.............3
LO 4.................................................................................................................................................4
P 6 Factors within the business environment that impact upon operational management and
decision making by leaders and managers...................................................................................4
CONCLUSION................................................................................................................................4
REREFENCES................................................................................................................................6

INTRODUCTION
Managers and leaders play a vital role within success of an organization. Leaders and
managers both play different roles but works in same direction in order to achieve defined goals
and objectives (Jurburg and et. al., 2018). This report will lay emphasis on role and functions of
leaders and managers, different kinds of leadership theories, approaches to operations
management, importance of operation management and factors within the business environment
that impact upon operational management.
LO 2
P 2 Ways in which role of a leader and the function of a manager apply in different situation
Role of a leader is completely different from role of a manager. Leader helps in taking
effective decision and motivating employees. Whereas, manager helps in managing all the
operations of an organization. Both role of a leader and function of a manager in different
situations has been explained below:
 Manager of Starbucks has been assigned a task which is required to be completed by
manager’s team member within a specific time period. In order to explain function of a
manager classical theory of management can be used. This theory helps in enhancing overall
productivity of employees in order to achieve best results (Mkansi, Eresia-Eke and
Emmanuel-Ebikake, 2018). This theory focuses on examination of valuable source of
information related to management so that efficiency of the employees can be increased and
overall output results can be enhanced. Managers applies this classical theory in order to
enhance overall skills and abilities of their team members in order t complete the task on
time. Leaders can use trait theory to motivate their employees which will help in enhancing
their overall performance and will further help in increasing final result accuracy.
 Due to various factors cost of manufacturing is increasing. Starbucksneed to work on this
factor so that increasing manufacturing cost can reduce and sales can be increased. In such
situation managers can use various kinds of strategies to select suppliers who can provide
raw materials at lower prices. Whereas, leaders can use transformational leadership style so
that they can they can effectively communicate with their employees, motivate them so that
they can easily adopt advance technology in order to reduce or lower manufacturing cost.
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