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Introduction to Operations Management - Assignment

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Added on  2020-11-12

Introduction to Operations Management - Assignment

   Added on 2020-11-12

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MANAGEMENTOPERATION
Introduction to Operations Management - Assignment_1
Table of ContentsINTRODUCTION................................................................................................................................4TASK 1.................................................................................................................................................41. Introduction of Marks & Spencer organisation and Management Structure...............................42. Compare roles and characteristics of leader and manager in Marks & Spencer organisation-. .5P3 Difference Between Managerial Functions And Leadership Roles In M & S Organisation-....6P4 Applying roles of leader and functions of a manger in different situations in M&S organisation-....................................................................................................................................7Leaders and managers can perform different functions in various management situations...75. The leadership theories that support the growth and sustainable performance of Marks and Spencer.............................................................................................................................................76. Strengths and Weaknesses of Situational leadership theory........................................................87. Performance of Marks and Spencer organisation influence by leader and manager ..................9Task 2 .................................................................................................................................................101. Operation management and key approaches taken by Marks and Spencer...............................102. Roles and Responsibilities of Managers and Leaders in Successful Management...................103 importance And The Value Of The Key Approaches To Operation Management In Achieving Organizational Objectives .............................................................................................................114. Effective qualities of manager in improving operational efficiencies to successfully meet business objectives.........................................................................................................................116. Critical evaluation of the application of operations management to manage the factors that impact on the wider business environment....................................................................................13CONCLUSION..................................................................................................................................13REFERENCES...................................................................................................................................15
Introduction to Operations Management - Assignment_2
INTRODUCTIONOperation management is basically considered with designing and controlling the process ofproduction and redesigning. Marks and Spencer is founded by Michael Mark and Thomas Spencerin 1884 (Brandon-Lai, Armstrong and Ferris, 2016). It is the largest retailer company of UK whichsell clothing, footwear, gifts, home furnishing, and many of the items in food. Report highlightsmanagement structure of Marks and Spencer. It further discusses roles and characteristics of leaderand manager in organisation. It also lays emphasis on leadership function and management theories.TASK 11. Introduction of Marks & Spencer organisation and Management StructureHeadquarter of M&S is situated in London. It has total 979 stores across the UK including615 which only sell food products. Organisational structure refers to that how an activity is conductby Marks & Spencer to achieve their goals. It explains the way in which the information flows fromone level to another level (Ali and et.al., 2014). This includes various roles and responsibilities ofthe employees and flow of their performance. An organisational structure of Marks & Spencer hasto be clear with coordination of each other.
Introduction to Operations Management - Assignment_3
Functional organisational structure is a common structure in which common departments areincluded like human resource, marketing, accounting. They work in a separate department withhead of department. Managers of these all departments report to the vice president or directors whoare responsible for their work. Every functional area is separated by expert (Benjamin andet.al.,2016).Communication flows in Marks & Spencer from higher level to lower level is calleddownward communication and upward communication flows from lower to upper level.Communication flows in the right form in Marks & Spencer save time of employees, increasecoordination, relation among workers. 2. Compare roles and characteristics of leader and manager in Marks & Spencer organisation-Leader is the person who lead a group of individuals, who convince other ones to follow,motivate other persons for any action, capacity to take decision. Leader focuses on people andgrowth and development of the organisation. They set direction for achieving goal. Other side manager is the person who is responsible for all management activities likeIllustration 1: Management structure of Marks and SpencerSource: (Management structure, 2018)
Introduction to Operations Management - Assignment_4

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