Comparison of Role of a Leader and Manager in Management and Operations

Management and
Operations
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Table of Content
Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
Main Body.......................................................................................................................................4
LO1..................................................................................................................................................4
P1 Comparison of role of a leader as well as manager................................................................4
LO2..................................................................................................................................................6
P2 Discuss with examples the role of leader and function of manager.......................................6
P3 Several approaches of leadership...........................................................................................7
LO3..................................................................................................................................................9
P4 Approaches of operation management...................................................................................9
P5 Significance of operation management................................................................................10
LO4................................................................................................................................................10
P6 Analyse the several factors that have impact on operation management.............................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
Management and operation is determined as the process of planning and execution of
activities so that goal is attained within a shorter period of time (Anderson and et.al., 2017). It
involves the procedure which describe the procedure of transforming material plus labour in a
manner so that it could bring more output towards the business aspects. This report is based on
KPMG which is global financial firm as it deals with rendering advisory services, audit as well
as tax services. This report covers the distinguish between the role of leader and manager and
several approaches of leadership. Importance of operational management as well as its impact on
business environment is also included in this report.
Main Body
LO1
P1 Comparison of role of a leader as well as manager
Leader as well as manager play a vital role in a workplace as they both perform different
function but at the same time, they both have similarity that is to attain the common objective
within a respective time period (Armstrong, 2016). In respect to KPMG, the role as well as
characteristics of leader and manager are prescribed as follows:
Leader is influential by nature as it provides an effective guidance to employees with
clarity of communication as it set targets by proper allocation of work in order to contribute
success towards an organisation (Boyd and Dougherty, 2016).
Role of leader
Strong vision: This is most crucial role as it is strongly committed towards the objectives
towards the company as it develops a sense of team spirit among them which ensure
sustainability for a long time (Ellitan, 2017).
Implementation of strategy: In this, the leader of KPMG would start the work as early as
possible without creating any delay in their work so that they could complete the task within set
time frame (Eraki, 2015).
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Coach potential: The leader act as coach who render an effective training among their
staff in order to maximise their knowledge level and skills which develop confidence and
determination among them (Fan, Liu and Zhang, 2015).
Characteristics of leader:
Passion: The leader must be passionate towards their work as they have to work hard in
order to reach beyond their potential and has analytical thinking while rendering the solution to
their clients (Borodin and et.al., 2016).
Excellent communication skills: The leader of KPMG must develop great
communication skills as it should assign the task properly among their subordinates so that they
would not have any sort of confusion and arise of conflict among them (Han and et. al., 2017).
Integrity: The leader must be honest while performing its duties and also it must great
and recognise the efforts of employees and to be down to earth which create a peaceful
environment in a workplace (Idris, 2016).
Manager is an individual who tends to manage and carry the overall activities of an
enterprise as tends to accomplish the business goals within a limited time (Ma and Sun, 2012).
Role of manager:
Effective planning: This is the first and foremast role of manager of KPMG in which it
tends to initiate planning by deciding the best course of action among the several alternatives
available which ensure a long term success in future (Nayak, 2015).
Organising: The manager of KPMG tends to organise the work through proper allocation
of resources and delegating the work most appropriately which ensure proper systematic working
procedure (Plesser and et. al., 2014).
Monitoring: The senior manager of respective firm would tend to control and monitor
the activities as it judges the accuracy of standards by lighting the deviations and also it analyses
the deviations and take immediate remedial measures if arise of deviations (Giannakis and
Papadopoulos, 2016).
Characteristics of manager:
Time management: The manager of KPMG would manage the time as it would divide
the work among the staff in accordance of their specialised skills so that task is attained within a
shorter time (Wang, Jie and Abareshi, 2015).
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