Management and Operations: Role of Leaders and Managers in Situational Context

Management and Operations
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Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1 .........................................................................................................................................4
Covered in PPT...........................................................................................................................4
TASK 2............................................................................................................................................4
2.1) Examine how the role of leader and function of a manager apply in situational context of
the organisation ..........................................................................................................................4
2.2) Different theories, models of approaches along with their strengths and weaknesses .......7
2.3) Explain the key approaches to operations management and the role that leaders and
managers...................................................................................................................................10
2.4) Environmental factors that have impact on the operational management and decision
making ......................................................................................................................................14
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
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INTRODUCTION
Management is a set of activity which helps the organisations to achieve their goals and
objectives by organising and coordinating the efforts of the employees. Various crucial functions
of management includes planning, organising, directing and controlling. Operations is one of the
major function in organisation which helps the management to manage the day to day
productions and the strategic production of the organisation. Management is a complex concept
of which operations is a part. To achieve the goals of the organisation the leaders and the
managers plays a crucial role and to understand their role and style various theories need to be
studied. In this report the company that is taken into consideration is ASDA which is a British
supermarket retailer. This report is prepared to develop an understanding of various concepts and
theories of management and operations. The topics which are covered in this report are various
management theories, leadership theories, role and functions of managers. Also various
approaches of operations management, relationship among leadership and management are
considered in the report. For an organisation it is important to understand various factors which
can affect the decision making of the managers and the leaders.
TASK 1
Covered in PPT
TASK 2
2.1) Examine how the role of leader and function of a manager apply in situational context of the
organisation
In an organisation the managers and the leaders faces various situation and challenges for
which have to take actions. In every such situation the mangers and the leaders plays crucial role.
In ASDA their manager and leader make their employees comfortable in every situation by
taking various steps (Rosenbach, 2018). The role of leaders and the functions of managers in
different situation for ASDA are given below:
In situation of Conflicts: In an organisation a large number of employees work altogether
which belongs to diverse culture, due to which their values, beliefs, perception varies. Because of
such diversity the organisation such as ASDA faces conflicts among the employees and with the
management too. Other than this there could be various reasons for the conflicts in the
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