Roles and Characteristics of a Leader and a Manager

Unit 04– Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Define and compare the different roles and characteristics of a leader and a manager....3
TASK 2 ...................................................................................................................................5
P2 Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts..................................................................................................5
P3 Apply different theories and models of approach, including situational leadership, system
leadership and contingency....................................................................................................6
TASK 3............................................................................................................................................8
Covered in ppt........................................................................................................................8
CONCLUSION ............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management and operations are the most crucial step for an organisation that assist
business and its practices towards accomplishment of goals and objectives. The main motive of
management and leadership is to convert raw- materials and labour into goods and services that
enhances organisational profits and productivity. Management is known as the set of activity that
leads company to perform their work with in organised manner. This report is composed from
point view of ASDA which is a well known retail organisation of UK. Moreover,this report
highlights on theories of leadership and management and the role of leader as well as functions
of manager which are performed by them in various situations. Along with this approaches
related with operations will also be included in upcoming report (Stevenson and Sum, 2014). In
the last, importance and value of operations management to achieve business objectives and
factors that impact on decision-making will also be focused in this report.
TASK 1
P1 Define and compare the different roles and characteristics of a leader and a manager
Leader plays an essential role as they leads the workforce and company from the front by
directing and motivating towards accomplishment of goals and objectives. Along with an
effective leader or individual demonstrate big picture and long term goals to all employees and
workers who are engage in organisational operations and functions.
On the other side, managers are responsible for performing all work within organised and
appropriate manner as the main role of manager is to convert ideas into reality. This refers to
perform work by dividing it into different priorities due to which essential task and project are
completed with in specified time period. Moreover, managers are also responsible for arranging
and providing raw-materials and resources to workforce so they complete and perform their
operations effectively (Davidson. and Olsen III, , , 2013).
Difference between roles and characteristic of leader and manager
Managers and leaders both are crucial part for organisation as they manage and control
all major task and operations of a company by performing them in decided time period.
Sometimes it is major confusion that their roles are interchangeable but there is difference
between function and responsibilities of leader through which top authorities perform their role
with support of employees. Example- Leader play the role to formulate and represent