This report analyzes the various leadership and management skills practiced in ASDA, including contingency theory, situational leadership, and system leadership. It also explores the role of leaders and managers in achieving business objectives through operational management.
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MANAGEMENT & OPERATIONS 1
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INTRODUCTION Theleaders and managers both are one of the most importantassets of an organization (Phengand Meng, 2018).They help in utilizing all the important and required resources of the company which further help the organization in achievement of necessary goals as well as objectives by implementingdifferent models and strategies. Present report lay focuses on the ASDA stores, It is founded in 1949 and its headquarters in leads, United Kingdom. The aim of the present report is to analysis the various kinds of leadership as well as management skills that are practised within the firm. It describes variousexamples of the way in whichrole of a leader as well asmanagerial functionsapply within the various situation’s contexts. It also focuses on various kinds of approaches and theoretical model that involves various kinds of theories such as contingencytheory,systemleadership,situationalleadershipandkeyapproachestothe operations' management as well as role that the leaders as well as managers play. Furthermore, it focuses on various factors regarding bushiness environment that influences on the operational management and focuses on the rationale on accomplishing business objectives by focusing on operation management values. MAIN BODY P1Covered in ppt. P2 Various situations that focuses on the effectiveness of the ASDA that involves the concept for the detailed activity of the outcomes that increases three most valid situations. Situation 1– A Manager of the ASDA is assignedwith a new task bythe top management as also he wants tasks ca be done through his team members in a particular specified time. It is also known as the specific management theory of the ASDA in order to accomplish the best outcomesas this is the theory that enhances the efficiency of the output(Dykstraand Sun, 2019). It also helps the managers so that they can examine management related conditions implements this theory byManagersas well as by skills.Managers of the firmcould focus on planning their all kinds of operations as well as working activities. It also gives incentives for boosting the staff members in order todevelop excellent resultsas well enhanced outcomes and satisfaction(Pheng and Meng, 2018). Stable situation 3
These are the situation has consist that the firm ASDA willprone to any kind of changes which will impactwithin the firm purposes as well asmaintain outcome stability. Such asifthe market there are no changes arises that involves inflation, the market will also uniform ,boom or recession will stable as well as not affected within the firm(Le and et.al., 2019). Fast changing situation This is the situation that is currently fastest changing situation within the firm purposes as it can drawdown the fast as well as changing situation as per the requirement of the market. Such as Stockmarket ,these are the rapid changesthat can be driven as per the market environment. Such as stock market, these are the rapid changes that can be driven as per the situations such as BSE, NSE as well as this will impact on the investors(Hopkin, 2018). ASDAfocuses on adopting slow situations to moderate situationswithin the firm focuses on including various methods to handle as well as safeguardingthe aim of the firm benefits as well as this will not impact to the outcomes. ASDAis known as the popular firms within the United Kingdom so as per these strategies enables the functions that focuses on the relatives benefits of the purposes regarding the benefits of the firm(Dorfman and Henderson, 2018). P3 Leadership within an organization assist in motivating the staff members by evaluating the needs as well as desires. There are various styles of leadership that are explained below. Situational leadership This is the leadership that assignsthe work as well as activities as per the skills as well as talent. Here leadership analysesthe conditions of the market and also the decisions that are being taken within the firm. With the help of this theory finding out the best outcomes as well as decisionsandalsoplaysnegativeoutcomes.Suchasincreaseinconflictswithinthe team ,responsibility and roles regarding other staff that can be changes along the team . This decision assist within solving the conflict as well as issues and also completing the project on a specific period(Ren and Huang, 2018). System leadership It is a type of leadership style that focuses on outcomes (instead) than procedure. It emphasis on the outcomes that can be attained through activities that can be planned earlier. The ASDA is considered as the largest financial firm that consist of various types of department and also each division has its own goals as well as objectives(Dykstra and Sun, 2019). 4
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Contingency leadership This style is applied when any specific situation arises in organisation Any issues or case that are being random is picked as well as solutions are obtained by staff members of the firm . This strategy is utilize to find out different paths to accomplish the various objectives of the firm (Wong and et.al., 2019). P4 TQM works on the principle of the customer focuses process and aims regardingthe continuous enhancement of the operations regarding business. It assures all the associated staff members work towards the common goal ofimproving the product or services quality and as well as removing deficiencies in procedures of production. Customer focuses-ASDA needs to focuson the satisfaction of the costumers as they are ultimate judge of the services and product of a firm within a market. Thus, all the products are developed tokeepin mind that the requirements as well as satisfactions of the costumers (Dorfman and Henderson, 2018). Strong leadership is also a crucial principle regarding TQM as without a strong leader the projects within the firm cannot be monitor and directed properly and also no proper decision are taken. Thus, for TQM it requires high quality leadership to take effective decision(Dykstra and Sun, 2019). Continuous improvement A firm must need the in order to sustain in such a intense competitive market as market is fluctuating frequently at rapidly as well as thereforethe firm will strive for the continuous enhancement instead being satisfied within nature. Role regarding leaders that can play in TQM approach To assure continuous improvement business efficiency as well as production process of the ASDA business. People involvement The engagement of employees regarding TQMis vital as by the more team working regarding variety of people of firm at all the level no tasks cannot be accomplished in effective way as teamwork is considered as pillar for success in businessas therefore theinvolvement regarding all department of ASDA firm is veryessential element(Dorfmanand Henderson, 2018). 5
Role of leader To assure the effective involvement as well as use of the whole work forces. To establish performances measurement regarding the process. Role of the manager To treat suppliers as partners of the ASDA firm. Just in time inventory. This model improve efficiency as well as decrease wastes from goods when there is a requirement within overall process ,thus also reducing inventory costs(Wongand et.al., 2019). The application assists the firm within reduce space of storing goods as it is stored when is used as well as it reduces overall cost and expenses of firm. This theory assists by minimising wastes only receives when requirement is there, also within this waywastage regarding goodsis also still and also it needed to enhance the invest cot of the firm. Role of managers within the just time approach is given below They order the right amount of goods after evaluating the demands. Order the goods ,regarding suppliers at the right time(Dorfman and Henderson, 2018). Role of leaders To assure all the staff members are aware of their roles as well as responsibility. To check and monitor machinery that are used within the production process. P5 Business of the ASDA includes Operation management such asthe designing,overseeing as redesigning the operation ,controlling the process regarding production as wellThe functions regarding the operational management id given below. Thecontrolling as well asdistributing functionis very factors within the operational management that is accountable within the production process's controlling as well as assuresof the product's proper distribution as within order to completes the objectivesof the ASDAfirm (Phengand Meng, 2018).It fulfills the objectives of the companythat is known as thethe resource'sproper utilization of being followed. Distribution system's efficiencycan be improved through improves logistics infrastructure and adopting the strong control system of the ASDAplcto fullfillthe objectives needed forfirm.It is concerned with thedistribution of 6
the resources as well as proper control of resourcesthat is assured by the firm as well as products that are effectively diffused within markets(Dykstra and Sun, 2019). Raw materials' Transforming into finished goods as well as services By evaluating the demands of the customers, itis one of the crucial functions within operation management as regarding the product's raw materials that can be utilized to getthe final product of the companyafter utilization of theresources of the firm.To meets the demandsof the firm that is manufacture quality of commodity for their consumerswho are known as potential customers(Dorfman and Henderson, 2018). Process designing For the operational management The designing regarding the production's process of is considered as crucial function as through process's specifyingwithin the production process as the production is carriedout byASDA's product , so that demands be fulfilled completely to make the profitsform it that will turn the objectiveof the firm. Thisalso fulfillobjectives regarding ASDA(Ren and Huang, 2018). Capacity management As per this management no extra goods are manufacturedwithin a specified process as it will also enhance production process's pressure of the as well the quality regarding products that can hampered also earn the bad reputations for the ASDA firmthatis against of the objectives regarding firm.It also meets objectives regarding the production capacity as well as gods that can be production as per the demands of the market(Dorfman and Henderson, 2018). P6 Environment of the business get effects by a number of the reasonsthat can affects the operations regarding business as well ASDA's as decision-making part of.Thus, it is very crucial from the point of the firmto recognize the influencesregarding the influences that are known as External influences on the environment of the business(Dykstra and Sun, 2019) Corporate social responsibility is considered as a frameworkthat can be contributedthe developmentregardingsocial, as well as environment and economicbenefitsto all the stakeholders of the firm.Here the firm can adopt the goals that are short term must be advantageous for the organization within long run. Thus, ADSA requiresto make the minor adjustments as well as integrate CSR practices(Berenguerand Shen,2019). Company also requiresa large portionof their CSRpolicythat is dedicatedto the betterment regarding 7
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communitythat is known as local community,where they can do the business so that they assist within the growth of the persons of the local community, suffered due to the activity of the firm.The decision-making systemof the company also affected by Policy of the CSR,Also content regarding CSR policy make the policy-makers of the firmto make the decisions which may be ethical and also advantageous within welfare regarding stakeholders(Hopkin, 2018). Sustainabilityis considered as aFrameworkthathighlightson completingthe demand regarding the present generationwithout hagglethe requirements regarding thegeneration of future.It is known asessentialregarding thebusinessthat can promotesthem.The organization is responsibleto the general consumers so that theconsumers are more known about the company. It is essentialfrom the ASDA point of view ,who's aim within saving of the resources that will be needed by ASDA within future.ASDA's daily businessmust sustainable within nature to defend the environment properly(Ren and Huang, 2018). Technological changes-They ariseswithinextra environment on each new day as these are the changes that can be adopted through ASDA, when the manager as well as leaders predict the changes and future plans(Dykstra and Sun, 2019). Legal as well as political changes-Achange that can effectsthe firm'sdecisionsas these changes are taken into considered which unable in forming policies that is being implemented withinthe firm and also effect the plan that are been made within ASDA.Also, the leader's role to predict the changes of the futureand at the same time manager fulfill its roles through arrangingaswellasmanagingtheresources.ItalsofocusedontheCorporatesocial responsibility contributed the sustainable development ,firm can adopt the short term goals from all their partto practicerequiresa large partof their CSRpolicy towards the betterment regarding the decision-making system(Wong and et.al., 2019). CONCLUSION Theabove study it had been concluded that the Managers minimizes risks While Leaders try news ,new innovations. Managersmimic the behaviours and leaderswork effectivelytobuilduniquepersonalbrand.Operationmanagementincludesthe designing,redesigning the operation such as Transforming raw materials into finished goods as well as services, Process designing and Capacity management. Also ,Total quality management focus on the satisfaction of the costumers Continuous improvement within order to survive the competitive market at a rapid rate. It also focused on thePolicy of the CSRalso affects the 8
decision-making system that can promotesthemselves as the responsible to the general consumers without compromising the needs of the future generation. 9
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