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Management & Operations of Austin Fraser

   

Added on  2020-07-22

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Management & Operations
Management & Operations of Austin Fraser_1

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................1P1 Compare different characteristics and roles of manager and also leader...............................1M1 Analyse and difference among role of leader and function of manger.................................3TASK 2............................................................................................................................................3P2 Function of manager and role of leader in different situations..............................................3P3 Different theories and models of approach related to leadership in Austin Fraser................4M2 Weaknesses and strengths of different approaches..............................................................5TASK 3............................................................................................................................................7P4 Approaches to operations management and role that managers and leaders play.................7P5 Significance and value of operations management................................................................8M3 Manager and leaders can rising effectiveness of operational management..........................8TASK 4............................................................................................................................................9P6 Factors with in business environment that affect on operational management.....................9M4 Various factors impact on business environment...............................................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONOperations management is obsessed with planning, organising, controlling and alsosupervising in field the of manufacturing, production, providing services and goods. It is anadministration of all practices related to business for developing high efficiency level in a bestpossible way in an organisation. Austin Fraser is a small business enterprise(Bahn, 2013). Itprovides its services in the field of life sciences, engineering, Information Technology etc. In thispresent business report mentions about the comparison among characteristics and also roles ofmanager and a leader. The function of manager and role of leader is different in variousparticular situations. Austin Fraser Company applies various types of theories and also models ofapproaches such as contingency, systems and situational leadership. In this report also mentionsabout the different approaches related to operations management and significance of operations. TASK 1P1 Compare different characteristics and roles of manager and also leaderManager is that person who is responsible for monitoring and also controlling the tasks,activities and business operation in an organisation. In Austin Fraser, all staff members report tomanager. In this business organisation, main and important work of manager is recruiting andstaffing, provide training to employees, to deal with the problems of staff related to performance,take any decision effectively etc. On the other hand, leader is also an essential part in anorganisation (Bhagat, Bolton and Subramanian, 2011). A leader is an individual who control andalso an in charge of its team activities. This person motivates or increase morale of itsemployees, so that they can perform well. The roles of manager and leaders are different. Someimportant roles of managers given below as above:Provide training- It is important and most necessary role of manager in Austin Fraser.Manager gives training to its current as well as new staff members for maximising theknowledge, skills and also capabilities. It will helps in enhancing the morale and job satisfactionlevel of employees. They will try to give their best performance. Monitoring and controlling- It is the duty of manager to monitor and also control allbusiness activities or operations. If there is any problem arise at workplace, then in this case,manager has to solve them out. 1
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Motivate- For increasing the job satisfaction level and also enhancing the workingperformance, manager should motivate its staff members. Motivate can be from promotion,performance appraisal, resolve their issues etc.Better communication- Manager should communicate with its employees in a propermanner. In Austin Fraser business firm, manager interact with workers, listen and solve theirissues in an efficient manner and also include them in the decision making process. There are some roles of leader given below:Team building- The major role of leader is to motivate employees to work in a team withany dispute (Buch, Martinsen and Kuvaas, 2015). Leader should understand the importance ofteam work to its team members. From working in a team, staff members will work in a propertime period and also understand each other. The leader of Austin Fraser business organisation,always motivate its employees to work together. Require at all levels- It is an important function, that is necessary at each level. In AustinFraser at top level, leadership is necessary for the purpose of co- operation in developing newpolicies and also plans. At middle level and the lower level, it is necessary for implement thoseplans and policies which are formulated through the top level. It can exercised by the counsellingand understand about new policies to employees at the time of implementation. Solicits supports- It is a person who supports its staff members and also cooperate withthem. Leaders should be good skills, personality, experience and also intelligence which helps increating the positive result at workplace (Castro and Tomàs, 2011). In cited organisation, leadersuggests and guide its team members a beat and possible way to achieve target. Characteristics of Leaders and ManagersPositive attitude- It is necessary that manager and a leader should think positive, so thatthey can create the positive working environment. They should increase the morale of its teammembers.Confident- It is important that confidence is necessary for maintaining the morale of ateam and also productivity level. From it, they can solve any kind of issue and also handle itsteam members in an effective and efficient manner. Motivator- In Austin Fraser business organisation, manager and leaders both are goodmotivator. They motivate its team members or workers to work by using their good skills and toenhance the motivation level, manager also provide training of its staff members. 2
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