Management and Operation - Toyota Plc
Assignment brief for Unit 4 - Management & Operations in the BTEC Higher National Diploma in Business course.
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Added on 2021-01-01
Management and Operation - Toyota Plc
Assignment brief for Unit 4 - Management & Operations in the BTEC Higher National Diploma in Business course.
Added on 2021-01-01
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MANAGEMENT & OPERATIONS
CONTENTSINTRODUCTION .....................................................................................................................................3TASK – 1.................................................................................................................................................31.Introduction of Toyota and its management structure ..................................................................32.Defining and comparing the roles of leaders and managers & throwing light on management andleadership .........................................................................................................................................43.Evaluating the roles of management and leadership in application to different organisational situations...........................................................................................................................................54.Assessing strength and weakness of different theories and models of leadership and management .....................................................................................................................................65.Conclusion and recommendation for future improvement .........................................................7TASK – 2.................................................................................................................................................71.Key operations of Toyota Plc. – Introduction .................................................................................72.Key operational function and determining the roles and responsibilities of the managers in thesefunctions ...........................................................................................................................................83.Key operational approaches to operations management & its importance and role of leaders andmanagers.........................................................................................................................................104.Evaluating external business environment factors which influence operation management & decision making by leaders and managers......................................................................................115.Ways of improving operational efficiency for meeting out the business objectives using leadership and management approaches .......................................................................................116.Conclusion & recommendation for future improvement ............................................................12REFERENCES ........................................................................................................................................13
INTRODUCTION Operations as well as management are being regarded as the major strength in almostevery firm. This can be better managed by effective leadership in place, as it helps in makinguse of the present resources effectively and leads the path where goals are achievedmeticulously (Gaither and Frazier, 2012). The present research study is also focussed towardsthe role of leaders and managers within the organization which helps in making animprovement in the production level and creates products which are of high standard.Further, the report will also going to evaluate varied types of leadership & management skillspracticed in the firm and will make an attempt to assess its relative strength as well asweaknesses. It will also explore operational and management requirement for accomplishingthe business objectives. In this regards, a case of Toyota Plc will be taken into consideration.As a production manager for this Japanese car manufacturing company, focus will be madeon how managers and leaders impacts the organization. The final section of the studyincludes the role of leaders and managers in operation function of Toyota and will show therelationship between leadership and management in this contemporary business environment.TASK – 1Introduction of Toyota and its management structure Focusing in relation with the Toyota Motor Corporations, it is a Japanesemultinational automotive manufacturer being headquartered in Japan. Other than automobile,the firm is also engaged into the business of financial services by its division of Toyotafinancial services and also creates robots for various industries as well (Toyota-global.com,2015). The corporate structure of the company includes around 364,445 employee all acrossthe world. Company is the world’s market leader in regards with the sales of hybrid electricvehicles. Further, they are quite popular for their high quality manufactured cars and is beinggrowing fast globally. The management structure of Toyota is dependent on various businessoperations being performed by them all throughout the world. As they are leading automobilefirm, they takes into consideration hierarchical structure which helps them in achieving itsobjectives and strategic aims. Moreover, they maintain a global hierarchy with itsheadquarters in Japan. All crucial decisions on each and every matter is being taken byheadquarter. It is also accountable for passing on judgement on major issues. Theorganization structure of Toyota is divisional which is categorised into 8 geographic divisionssuch as North America, Europe, Middle East, Japan, East Asia, Africa, Oceania, LatinAmerica, China, Asia and Caribbean. All these regional centres are required to report to3
Headquarter. With this system and structure in place, the firm can manager its activities andoperate effectively (Toyota Company Hierarchy, 2018). Defining and comparing the roles of leaders and managers & throwing light on managementand leadership Defining managers and leaders Managers are those which designs and manage all the activities of the companyaccording to the pre-determined standards and objectives. Toyota Plc is engaged intomanufacturing, designing, trading and assembly of passenger cars in many parts of the world.The main task of the managers of the firm is successfully achieving the objectives bycultivating and executing strategies. They also plan out work activities according to theobjectives for the employees. Managers also assess the performance of their workers and doappraisal accordingly (Greasley, 2011). On contrary to this, leaders helps in persuading thebehaviour of individuals for carrying out specified tasks or work activities so as to attain theorganizational goals. The leaders within Toyota has a crucial role to play, as they inspire anddirects the workers and leads them towards the path of success through their innovative,directing and communication skills. They also provoke the works to perform as per thedefined goals and encourages them to make improvement in their productivity level. Different Roles and functions of managers and leaders Planning – This is being regarded as one of the most important function of managerof Toyota Plc. They manage and operates the each and every function of Toyota Plcand set objectives that needs to be achieved by respective departments. Here, the roleof leader is to successfully communicate the roles of the employees and directs themso that they can achieve those objectives effectively. Organizing – It is very significant that all the resources should be optimally utilizedand the manager of the firm ensure this (Volberda, 2011). The role of leaders here isto help in proper allocation of the resources and accountabilities and also supports inmotivating the employees to perform optimally.Directing – The main function of the manager of Toyota is to direct the workactivities that is required to be carried out. However, it is the leader which developsteam and gives them guidance about the ways tasks can be attained. Controlling – The manager of the firm develops strategies and plans and all areimplemented by the leaders. Managers controls the activities of the workers and onthe other hand, leader verifies the result with the set standards. 4
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