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Unit 4 Management and Operations | Assignment

   

Added on  2020-10-22

11 Pages3156 Words257 Views
Unit 4- Managementand Operations

Table of ContentsINTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P1. Defining and comparing the role and characteristics of leader as well as manager.........3LO 2.................................................................................................................................................5P2. Roles of leader and function of manager in different contextual situation ....................5P3. Leadership models and theories.......................................................................................6LO 3 ................................................................................................................................................7P4. Key approaches to operation management.......................................................................7P5. The significance and value of operations management in achieving business objectives8LO 4 ................................................................................................................................................8P6. Assessing the factors in business environment which have effect on operationalmanagement and decision making by manager or leader.......................................................8Conclusion ......................................................................................................................................9REFERENCES..............................................................................................................................11

INTRODUCTIONManagement and operations are considered as important activities in an organisation onwhich the profitability of firm is based. Administration is defined as an act of planning,organising, directing and controlling things as well as people in an enterprise. The purpose ofmanagement activity is to run a company in a systematic manner. Effective management assistsfirm in eliminating the legal as well as ethical issues. Operation management assists businessentity in maintaining the quality of goods and eliminating wastage. It also helps an enterprise ineliminating the wastage as well as increasing productivity. The objective of assignment is to develop understanding about management andoperations in context of Marks and Spencer. It also has focus on identifying the role of leaders ormanagers in an organisation.LO 1P1. Defining and comparing the role and characteristics of leader as well as manager.Classical theory of management is mainly concerned with supporting management inidentifying the suitable methods for motivating employees to increase working efficiency. Theimportant principle of classical theory is that economy is self‐regulating.Behavioural theory of management hypothesis has been created in context of motivationas well behaviour of workers at workplace. This hypothesis is based on the assumption thatbehaviours are inherited through conditioning (Burke and Noumair, 2015). Learning occursthrough fundamental interaction with the environment. According to the behavioural theory, roleof manager or leader is to cater the needs of employees. As this strategy will assist managementin motivating people to work for the benefit of an organisation.Contingency theory is based on assumption that management’s effectiveness iscontingent. As per this approach, it is required by manager or leader to change their managementstyle as per the demand of situation.LeadersManagersLeader is recognised as a person whoseThe role of manager is to manage overall

function is to manage team and performance offollowers.business operations and staff.Leaders are liable for providing direction toteam members.Manager is responsible for driving organisationtowards achievement of goals.The function of leader is to positively influencefollowers to improve their performance atworkplace and increase their participation.The role of manager is to inspire people tofacilitate innovation.Leaders have high determination power.Manager possesses high decision-makingpower.Manager has advisory and participativeattitude. These people have supportive nature.Leaders are those who support manager indecision making and follow the order given bymanager.Manager is an individual who has authority tomake crucial decision.The function of leader is to formulateregulation, policies and strategies forfollowers.The role of manager is to develop strategiesand plans in order to help an enterprise inaccomplishing their objectives. Function ofmanager is to form regulations for allemployees.Leaders adopt the transformational leadershipstyleManager utilised the transactional leadershipstyle.Role of leader is to develop plan , organisetraining programme , control the activities offollowers and maintain the performance ofsubordinates.Function of manager is to create business plan,organise training programme , control theactivities of all people.Leader has hard management skillsManager has soft leadership abilities.Action oriented leadership hypothesis highlights the three important fields which categoriseleadership into following categories such as individual, task and team (Kroll, 2015). Each ofthese three elements plays a crucial role in the leadership image, and only when all three arebalanced properly will the leader be achieving success.

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