Management Organizational Culture Case Study 2022
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Running head: MANAGEMENT
MANAGEMENT
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MANAGEMENT
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1
MANAGEMENT
Table of contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Organizational issue.........................................................................................................................2
Current corporate culture.................................................................................................................3
Analysis of weak areas....................................................................................................................3
Solutions..........................................................................................................................................4
Conclusion.......................................................................................................................................4
Reference list...................................................................................................................................5
MANAGEMENT
Table of contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Organizational issue.........................................................................................................................2
Current corporate culture.................................................................................................................3
Analysis of weak areas....................................................................................................................3
Solutions..........................................................................................................................................4
Conclusion.......................................................................................................................................4
Reference list...................................................................................................................................5
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MANAGEMENT
Introduction
Organizational culture has become the important concern in the current business scenario.
Organizational culture has significant impact on the strategic initiatives in the company (Al-
Shammari & Al-Am, 2018). Analyzing the situation in Verizon Wireless, it has been identified
that due to improper cultural management the decreasing productivity rate is impacting on the
organizational growth. The purpose of this study is to shed light on the emerging challenges it
can be said that based on the current challenges faced by the company and analyze the current
corporate culture.
Discussion
Organizational issue
Improper internal culture has become one of the important concerns in Verizon Wireless.
Improper leadership practices as well as lack of engagement of the employees, lower rate of
productivity has brought the negative impact on organizational growth. Decreasing quality
standard as well as reduced profitability highly influenced the high employee turnover rate. By
continuing this, it can be said that employees are also not concerned about their job roles and
responsibilities in proper manner, which has developed indiscipline culture in the workplace.
Hence, it can be said that due to the wrong management style rate of productivity in the company
has got affected. It has not only influenced the productivity rate but also it has brought negative
impact on customer satisfaction process. Analyzing the situation in the company it can be said
that in order to bringing the improvement, internal management practices in the workplace needs
to be restructured. Ensuring the involvement of individuals, effective leadership practices needed
to be introduced in the workplace.
MANAGEMENT
Introduction
Organizational culture has become the important concern in the current business scenario.
Organizational culture has significant impact on the strategic initiatives in the company (Al-
Shammari & Al-Am, 2018). Analyzing the situation in Verizon Wireless, it has been identified
that due to improper cultural management the decreasing productivity rate is impacting on the
organizational growth. The purpose of this study is to shed light on the emerging challenges it
can be said that based on the current challenges faced by the company and analyze the current
corporate culture.
Discussion
Organizational issue
Improper internal culture has become one of the important concerns in Verizon Wireless.
Improper leadership practices as well as lack of engagement of the employees, lower rate of
productivity has brought the negative impact on organizational growth. Decreasing quality
standard as well as reduced profitability highly influenced the high employee turnover rate. By
continuing this, it can be said that employees are also not concerned about their job roles and
responsibilities in proper manner, which has developed indiscipline culture in the workplace.
Hence, it can be said that due to the wrong management style rate of productivity in the company
has got affected. It has not only influenced the productivity rate but also it has brought negative
impact on customer satisfaction process. Analyzing the situation in the company it can be said
that in order to bringing the improvement, internal management practices in the workplace needs
to be restructured. Ensuring the involvement of individuals, effective leadership practices needed
to be introduced in the workplace.
3
MANAGEMENT
Current corporate culture
In order to drive the strategic direction in a workplace, the corporate culture plays an
important role (Brettel, Chomik & Flatten, 2015). Analyzing the corporate culture in Verizon
Wireless, it has been identified that lack of employee engagement as well as improper
management system is the major concern in the company. It has been identified that lack of
internal communication between the managers and employees, it become challenging for
understanding the needs of individuals. Analyzing the corporate culture adopted by the company
it can be said that based on the current challenges in the market the company needs to focus on
improving the management style. Rather than making the corporate culture employee and
customer centric, the company follows the management centric corporate culture, which can be
point out as the important influencing factor behind the lower productivity rate. Analyzing the
mission of the company, it can be said that by contributing in improving the quality of service,
the company aims to gain the high profitability rate.
Analysis of weak areas
Analyzing the organizational behavior, it has been identified that managers’ in the
company are not aware of the importance of their responsibilities. Due to lack of understanding
of the organizational perspectives, the strategic direction of the company has got affected.
Leadership is another important issue faced by the organization which influences the lack of
employee engagement and high employee turnover rate in the workplace. Analyzing the cultural
approach adopted by the company, it can be said that rather than developing the management
style concentrating on the customers and employees, the company focuses on management
activities. In that case, lack of understanding regarding the actual situation of the employees has
created negative impact on the company.
MANAGEMENT
Current corporate culture
In order to drive the strategic direction in a workplace, the corporate culture plays an
important role (Brettel, Chomik & Flatten, 2015). Analyzing the corporate culture in Verizon
Wireless, it has been identified that lack of employee engagement as well as improper
management system is the major concern in the company. It has been identified that lack of
internal communication between the managers and employees, it become challenging for
understanding the needs of individuals. Analyzing the corporate culture adopted by the company
it can be said that based on the current challenges in the market the company needs to focus on
improving the management style. Rather than making the corporate culture employee and
customer centric, the company follows the management centric corporate culture, which can be
point out as the important influencing factor behind the lower productivity rate. Analyzing the
mission of the company, it can be said that by contributing in improving the quality of service,
the company aims to gain the high profitability rate.
Analysis of weak areas
Analyzing the organizational behavior, it has been identified that managers’ in the
company are not aware of the importance of their responsibilities. Due to lack of understanding
of the organizational perspectives, the strategic direction of the company has got affected.
Leadership is another important issue faced by the organization which influences the lack of
employee engagement and high employee turnover rate in the workplace. Analyzing the cultural
approach adopted by the company, it can be said that rather than developing the management
style concentrating on the customers and employees, the company focuses on management
activities. In that case, lack of understanding regarding the actual situation of the employees has
created negative impact on the company.
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4
MANAGEMENT
Solutions
Examining the internal cultural challenges in the company, it can be said that in order to
deal with the situation, effective leadership practices needs to be introduced. By restricting the
management style in the company, not only the cultural gap between the manager and employees
can be reduced (Dodge et al., 2017). It can be assumed that with this initiative employee
engagement in the workplace can also be ensured. In order to improve the quality standard as
well as customer satisfaction, training and development initiatives can be introduced so that
individuals can be informed regarding their responsibilities. In case of reducing the employee
turnover rate, the company needs to focus on restricting its wages level so that individuals can
get motivated towards achieving the goals (Chatman & O’Reilly, 2016).
Conclusion
In this study, it can be concluded that in order to ensure thee positive organizational
growth, effective corporate culture needs to be adopted by the company. With the involvement of
effective leadership strategy as well as customer centric management style, not only the
employee engagement can be ensured but also it will help to make the sustainable position of the
company in competitive business environment.
MANAGEMENT
Solutions
Examining the internal cultural challenges in the company, it can be said that in order to
deal with the situation, effective leadership practices needs to be introduced. By restricting the
management style in the company, not only the cultural gap between the manager and employees
can be reduced (Dodge et al., 2017). It can be assumed that with this initiative employee
engagement in the workplace can also be ensured. In order to improve the quality standard as
well as customer satisfaction, training and development initiatives can be introduced so that
individuals can be informed regarding their responsibilities. In case of reducing the employee
turnover rate, the company needs to focus on restricting its wages level so that individuals can
get motivated towards achieving the goals (Chatman & O’Reilly, 2016).
Conclusion
In this study, it can be concluded that in order to ensure thee positive organizational
growth, effective corporate culture needs to be adopted by the company. With the involvement of
effective leadership strategy as well as customer centric management style, not only the
employee engagement can be ensured but also it will help to make the sustainable position of the
company in competitive business environment.
5
MANAGEMENT
Reference list
Al-Shammari, M., & Al-Am, Z. (2018). Organizational culture and job satisfaction in a
telecommunications company in the Kingdom of Bahrain. Polish Journal of
Management Studies, 18.
Brettel, M., Chomik, C., & Flatten, T. C. (2015). How organizational culture influences
innovativeness, proactiveness, and risk‐taking: Fostering entrepreneurial orientation in
SMEs. Journal of Small Business Management, 53(4), 868-885.
Chatman, J. A., & O’Reilly, C. A. (2016). Paradigm lost: Reinvigorating the study of
organizational culture. Research in Organizational Behavior, 36, 199-224.
Dodge, R., Dwyer, J., Witzeman, S., Neylon, S., & Taylor, S. (2017). The Role of Leadership in
Innovation: A quantitative analysis of a large data set examines the relationship between
organizational culture, leadership behaviors, and innovativeness. Research-Technology
Management, 60(3), 22-29.
MANAGEMENT
Reference list
Al-Shammari, M., & Al-Am, Z. (2018). Organizational culture and job satisfaction in a
telecommunications company in the Kingdom of Bahrain. Polish Journal of
Management Studies, 18.
Brettel, M., Chomik, C., & Flatten, T. C. (2015). How organizational culture influences
innovativeness, proactiveness, and risk‐taking: Fostering entrepreneurial orientation in
SMEs. Journal of Small Business Management, 53(4), 868-885.
Chatman, J. A., & O’Reilly, C. A. (2016). Paradigm lost: Reinvigorating the study of
organizational culture. Research in Organizational Behavior, 36, 199-224.
Dodge, R., Dwyer, J., Witzeman, S., Neylon, S., & Taylor, S. (2017). The Role of Leadership in
Innovation: A quantitative analysis of a large data set examines the relationship between
organizational culture, leadership behaviors, and innovativeness. Research-Technology
Management, 60(3), 22-29.
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