Managing Diverse Workforce and Ethical Practices

The provided assignment focuses on the complexities of managing a diverse workforce and executing ethical practices in a workplace setting. It discusses various strategies for effective management, including planning and promoting ethical practices to avoid legal issues and maintain a positive brand image. The study emphasizes the importance of ethical practices in managing people and maintaining a suitable business environment.

Management Principles and Practices

TABLE OF CONTENTS
INTRODUCTION................................................................................................................................3
MAIN BODY.......................................................................................................................................3
CONCLUSION....................................................................................................................................8
REFERENCES...................................................................................................................................10

INTRODUCTION
Management is considered to be as important business activity which includes planning,
organising, directing, controlling the business operations. It can also be refers to as dealing with
issues as well as controlling things at workplace. An effective management helps an organisation in
ensuring the effective as well as efficient utilisation of resources. It also helps in eliminating the
various ethical as well as legal issues which might have negative effect on business performance.
In present scenario, many big companies are employing diverse workforce ion order to gain
competitive advantage. Hiring diverse workforce strategies has bought many opportunities for firms
but at the same time it has created many big challenges. Due to the diverse workforce, manager in
organisations is facing the difficulty in managing people at workplace.
The project have focus on analysing the techniques or strategies for managing people in an
ethical endeavour.
MAIN BODY
In present scenario, during the crises in the world, evilness as well as conflicts has become
major issues' ion a firm which employees diverse workforce. In addition to this, ethical behaviour is
considered to be good for companies. Fairness in context of decision making by managers.Honesty
in relation to measuring the employees' performance, equality in context of salary, wages., woking
opportunity etc.
Ethical behaviour or practices includes representing the respect for the moral principles
which further involves diversity, dignity, fairness, equality , promotion of individual rights etc.
Workplace diversity results gives rise to conflicts which has direct as well as significant effect on
business environment. Rise in disputes as well as poor relationship between employees has great as
well as significant influence on the brand image of company. It also has adverse impact on the
productivity as well as profitability of an enterprise (Wheelen, Hunger and Bamford, 2017). The
purpose of employing the diverse workforce is to gain competitive advantage in the market. Hiring
people from different nations or cultural has become important for business entity in order to
sustain business for long time. Ethical behaviour mainly consists of following important elements
these are personal integrity, respects for other dignity, providing access to decent working
environment, protecting mental as well as physical integrity of workers etc. Ethics ion context of
business can be defined as a companies initiative to define its values as well as mission. Business
ethics helps in determining the values or other activities which can lead to tension or stressful
environment at workplace (Pearson, 2017). Ethics procedure is referred to as the mechanism which
assists management in identifying the ethical issues related to relationship decision, finance,

business , management etc.
An ethical organisation is that where employees are given respect and they are being treated
equally. In addition to this, an ethical company follows all the laws which are formulated by the
government in the nation. These firm also have sense of responsibility towards society and
environment. For instance, Tesco is taking high initiatives to reduces the negative effect of its
operations on environment as well as society. This act of firm has encouraged employees to develop
ethical behaviour. The company also concentrates on fulfilling corporate social responsibility, this is
considered to be as another important factor which has supported management in maintaining
ethical environment at workplace (Millar and Koning, 2018). It has also provided manager an ease
in managing people and help them in encouraging people to develop ethical behaviour. Ethical
practices also supports management in ensuring engagement of employees in business activities.
In context of human resource management, due to continuous change in business
environment especially continue amendments in employment law it has become challenging for
human resource manager to manage people without neglecting profits. Some consequences of
ethical issues are poor customer service, decline in sales, profitability, increase in staff or employee
turnover rate etc. Managing people in an ethical endeavour is very much important as this factor can
create hurdles in firm success. In ethical business, workers are provided with an opportunity or
chance to share their interest, views , opinions, problems etc.
It is important for manager in an organisation to develop the address the ethical issues before
it gives rise to other major problems. Manager in an organisation is required to formulate an
appropriate strategy for dealing with the ethical issues. Many companies such as Nhs as well as
Sainsbury have to face the legal obligations which has resulted from the ethical issues. There are
various strategies or techniques which can implemented by manager or leaders for managing people
in ethical endeavour. First of all manager or leader sin business entities need to develop strong
leadership quality as well as an effective communication skills which is very much essential in
context of managing people in ethical endeavour (Brown, Gordon and Rose, 2018). One of suitable
strategy is that manager or leader as well as workers in an enterprise is required to understand and
support core values. Every employee ion an organisation need to respect the other feelings, opinions
and ideas. In addition to this, manager should develop clear policies, as this will assist them in
eliminating the ethical issues. It is required by manager in an organisation to develop as well as
implement code of conduct, as this strategy will provide them an ease in managing people as well as
will help them in ensuring the ethical practices at workplace (Waddock and Bodwell, 2017).
In context of cultural; development, leaders or managers in the company has some legal
obligations related to management of workers. Duty of manager is to provide healthy as well as
safe working environment to employees, as this will assist them in promoting the ethical behaviour.

Role of employer is to ensure that every staff member is given equal opportunity as well as
treatment, there must be no discrimination among workers. Human resource manager in an
organisation need to adopt an ethical approach for managing people. It is required by manager or
leaders in an organisation to integrate or implement ethics in business strategies. Ethical leadership
is very much important in context of managing people. In addition to this, initiative taken by
management in an enterprise for increasing moral of employees as well as manager personality and
employee behaviour plays crucial role in promoting ethical behaviour at workplace. Manager or
leaders in an enterprise should develop policies as well as make decision considering the interest of
people. In addition to this, manager or leaders must allow employees to participate in the decision
making procedure, as this types of practices will help in eliminating the disputes. It will also enable
to feel that they are valuable for company (Barnett, Henriques and Husted Corregan, 2018). By
participating in the decision making procedure, workers can also make their significant contribution
in achievement of business goals and objectives. It is expected for managers to be ethical by using
justice approach which would lead to equality and fairness in the organization among employees in
terms of salary, promotion and treatment.
In addition to this, employees in an enterprise can provide workers with training on ethics,
as this strategy will assist in eliminating ethical or legal issues. Ethical practices by management
will help them in maintaining strong relationship with stakeholders. It will also assist firm in
gaining competitive advantage. Ethical practices executed by management leads to high level of
satisfaction in employees. It also supports in ensuring the high level of commitment and enables
manager to gain trust of workers which is very much important in order to drive company towards
success. For instance, in case of Goole Hospitals NHS, an organist have to face various difficulties
in expanding the business due to the ethical issues which is result of employing diverse workforce.
In addition to this, an organization also have to face legal issues, due to conflicts which has taken
place between management and workers because of misunderstanding. Communication gap is the
major reason which is the main reason for misunderstanding which has given rise to dispute at
workplace. Increase in conflicts has created the stressful environment which has negatively effected
organizational performance (Sunley and Leigh, 2017). In context of given case, scenario, human
resource manager is considered to be as responsible for the conflicts at workplace, as they have
restricted employees from participating in decision making procedure which has given rise to
various other issues within an organization. The other reason for disputes or ethical issues in Goole
Hospitals NHS is that workers were not informed about the new business strategy or about merger.
This is the reason, during the time of expansion of business, human resource manager in Goole
Hospitals NHS has face difficulty in managing people. It is required by leader or manager that they
should ensure thaty all the ethical practices are being conducted as well as company is complying

with laws . In addition to this, management in an enterprise can set some standards, as this tacit will
provide them an ease in monitoring as well as controlling things.
`In addition to the above strategies, it is required by human resource manager in company to
influence behavior by developing a business culture of openness. As this strategy will assist them in
developing the willingness in employees related to accept the things which they have done wrong.
The managers or leaders in an enterprise might face difficulty in making decision as well as
managing people when judgment involves moral situations, in which they have to choose between
at least two equally bad choices. Management in an organization have to make multiple ethical
consideration before making any decision. In context of decision involving moral situations, it is
very much important for manager or leaders in a company to think through the consequences and
ethical implications of the decision thoroughly as well as inadvertently so that the best possible
decision can be made (Yakovleva, 2017). The business ethical theory that is Utilitarianism, this
hypothesis is based on an individual potential to determine the consequences of their actions. It
states that the people gains various benefits as well as opportunities if in case the act conducted by
them is ethical correct. This theory can be categorized into two these are rule as well as act
Utilitarianism. The model act Utilitarianism, states that people those who have knowledge about the
ethical behavior they perform such acts which is beneficial for themselves as well as for companies
in which they are working.It also reveals that the effectiveness or accuracy related to the actions
taken is completely based on the consequences. Additional to this, According to the theory of
Utilitarianism, decision or an action is morally right if its produces positive outcomes. Volkswagen
is a company operating business in automobile sector, business entity in order to earn higher profit
and increase sale of car has used default device for showing reduce emissions, this is considered to
be as an unethical act due to which company have to face ethical as well as legal issues. This factor
has direct as well as significant influence on employees' behavior towards organization (Kiryakova-
Dineva and Hadzhipetrova-Lachova, 2017. ). Utilitarianism hypothesis states that he results of
cheating are usually bad, and therefore cheating should be condemned.
The other ethical theory is that Deontology, this hypothesis states that an individual should
adhere to their obligations as well as duties when engaged in decision making procedures. Manager
or leaders those who adopt Deontology, approach will produce very consistent decisions since they
will be based on the individual’s set duties. Deontology, theory is based on moral judgement on the
moral principle (duty) underlying the action.
The other hypothesis is, theory of egoism : according to this concept an individual make
decisions according to their interest. Individualism theory is related to the ethical decision making
as well as justifications for such judgements. It states that all people whether manager or leader in a
company make decision for their own interest. This doctrine also dictates that no-one has any

obligation to promote anyone else's interests (Warter and Warter, 2017).
Manager can utilised the above theories for decision making. In addition to this, before
making any decision there are some principle which are required to be considered by masnager or
leader these are justice, ethic of care , right and duties.
The principle of ethic and case states that in context of moral conflicts, it is required by
manager or leader in an enterprise to develop the understanding about the effect or consequences of
their decision on employees.
Principle of justice states that manager or leader in business entities is required to provide
justification for their specific ethical decision. It is very much crucial for manager or leader to make
fair, unpartizan as well as honest decision, as this tactic will provide them an ease in managing
people .
Third principle is rights and duties, manager is an organisation should provide employees a
right to pursue their interest as well as enables them to make their own decisions. This is considered
to be as an appropriate strategy for eliminating unethical practices. Workers in an enterprise can be
given with following rights such as right to safe working condition, minimum wage or salaries, etc.
This tactics is considered to be as an appropriate, as it also helps in eliminating both ethical as well
as legal issues, hence assists in improving business performance.
It is required by manager in an organisation to highlight the ethical values within an
organisation. In addition to this, manager in an enterprise should clearly communicate the
expectations which they have related to employees behaviour at workplace. This is considered to be
as an appropriate strategy for managing people in ethical environment within an organisation. It will
also help management in developing ethical sound culture in the company. Leaders in an
organisation is required to set an example of ethical behaviour, as this strategy will assist them in
encouraging or influencing other people to develop positive attitudes.
Thus, organizational leaders must practice what they preach and be sure that they model for
others the desired behaviors that they wish to nurture within their organizations. For instance, if
company wants higher standards, manager or leaders in an organization must demonstrate those
standards (Brett, 2018). As this tactic will assist management in managing people as well as will
help in developing more ethical environment at workplace. Managers or leaders in an organization
needs to concentrate on supporting workers in developing problem solving as well as ethical skills ,
as this will assist firm in dealing with ethical issues. It will also support management in eliminating
unethical behavior at workplace.
It is required by management in business entities to formulate strategies for developing or
promoting effective ethical decision making , which will aid them in resolving ethical issues. If a
company wants to built ethical culture at workplace, manager in an enterprise need to arrange and

provide sufficient amount of resources which are required for conducting ethical practices. As thjis
tactics will help in eliminating conflicts and will assist management in developing peaceful
environment within an organization. In addition to this, manager or leaders in an organization
should provide continuous guidance, instruction and feedback to employees, as this will help them
in ensuring that all the ethical practices are being executed at workplace. In context of case study of
Goole Hospitals NHS, if manager would have communicated all the important information to
employees, this act would have assisted business entity in eliminating the various issues as well as
challenges which have occurred during the time of business expansion. Ethical communication is
considered typo be very much essential in context of managing people as well as maintaining
ethical culture within an organization. It is required by managers or leaders in an enterprise to
facilitate or execute investigation, as this will assist them in reviewing the allegations of lies or
wrongful conduct (Usunier, 2018). This tactic will assist leader in identifying suitable techniques
for managing people as well as encouraging them to adopt ethical behavior. In addition to this,
Management can develop effective reward system, as this strategy will assist them in encouraging
people to conduct ethical practices and inspiring them to raise their voice again unethical acts.
It is the unique quality of ethical leader is that they have ethical obligations to the firm as
well as society. These people emphasize on quality at all levels. Manager or leaders in an
organization can utilize bench marking technique for denoting failure or success. Ethical companies
facilitates innovation as well as these firm develop new products for catering to the needs of people.
If companies wants to develop ethical culture, then such firm can collaborate with companies.
Ethical collaborations' means that two business entities collaborate with the purpose of reducing
risk. This is considered to be an effective practice in context of ensuring best practices. In addition
to this, ethical collaboration is considered to be as an appropriate strategy for solving various
business problems (Bachmann-Medick, 2017). Managers or leaders before making decision related
to forming formal ethical collaboration can seek advice from experts, as this will assist them in
making appropriate judgment.
CONCLUSION
It has been concluded from the report that managing diverse workforce is critical as well as
complex task. Study has also highlighted some issues as well as challenges which manager or
leaders in an organization have to face in context of management of people. It has also been
concluded from the assignment that managing people as well as ethical environment at workplace
requires lot of planning. Project has also concluded that ethical practices provide benefit to an
individual as well as company. It has been concluded from the study that executing ethical practices

is very much important for firm in order to avoid legal issues. Both ethical as well as unethical
practices has direct effect on the brand image and suitability of business.
There are different strategies has been suggested which can be utilized by management in an
enterprise for managing people.

REFERENCES
Books and Journals:
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Barnett, M.L., Henriques, I. and Husted Corregan, B., 2018. Governing the Void between
Stakeholder Management and Sustainability.
Brown, D.R., Gordon, R. and Rose, D., 2018. Re-Aligning Society and Its Institutions:
Ethics,“Social Licence to Operate,” and Responsible Management Practice. Business and
Professional Ethics Journal.
Millar, J. and Koning, J., 2018. From capacity to capability? Rethinking the PRME agenda for
inclusive development in management education. African Journal of Business Ethics, 12(1).
Pearson, R., 2017. Business ethics as communication ethics: Public relations practice and the idea
of dialogue. In Public relations theory (pp. 111-131). Routledge.
Wheelen, T.L., Hunger, J.D., Hoffman, A.N. and Bamford, C.E., 2017. Strategic management and
business policy. Pearson.
Waddock, S. and Bodwell, C., 2017. Total responsibility management: The manual. Routledge.
Sunley, R. and Leigh, J. eds., 2017. Educating for responsible management: putting theory into
practice. Routledge.
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Aspects And Perspectives For The Practice Of International Organizations. Entrepreneurship.
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Warter, I. and Warter, L., 2017. Managing the Intercultural Issues in Automotive Industry Mergers
and Acquisitions. North Economic Review. 1(1). pp.264-272.
Brett, J., 2018. Intercultural challenges in managing workplace conflict–a call for research. Cross
Cultural & Strategic Management. 25(1). pp.32-52.
Usunier, J.C., 2018. Intercultural Business Negotiations: Deal-Making or Relationship Building.
Routledge.
Bachmann-Medick, D., 2017. Cultural Turns: A Matter of Management?. In ReThinking
Management (pp. 31-55). Springer VS, Wiesbaden.
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Emrys.W, What Is Ethical Egoism? .2018. [Online]. Available through
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