Training and development: Impact on workforce in retail industry

Management Research
Methods

TABLE OF CONTENTS
Topic: Training and development....................................................................................................3
Background......................................................................................................................................3
Aim and Objectives.........................................................................................................................3
Research questions.......................................................................................................................4
Rationale......................................................................................................................................4
Significance.................................................................................................................................4
Literature Review............................................................................................................................5
Concept of training and development..........................................................................................5
Methods of training and development.........................................................................................5
Impact of training and development............................................................................................6
Research Methodology....................................................................................................................7
REFERENCES..............................................................................................................................10
Appendices....................................................................................................................................11
Timeline.....................................................................................................................................11

Title: Training and development
To evaluate impact of training and development on workforce in the context of retail
industry: A study on Sainsbury plc
3

Background
Training and development programs plays important role in building human resource in
organisation. There are number of problems that organisation faces in changing business such as
technological advancement which requires skilled workforce, Maintaining diversify culture can
only by possible by proper training as well as development (Haugen, and et.al., 2019).
Organisation now days want people that are highly professional and talented which can help in
gaining competitive advantage and hence for it invest in Human Resource Management
programs which focus on their personal as well as professional growth (Lee and Suh, 2018).
Retail industry provides various training and development programs such as sales, customer
serving, communication, market and product knowledge, developing leadership quality and
many more. This will help in targeting customers and increase profit share in business
environment. This also helps firm in analysing capacity of workforce which can become
profitable for new projects. However, it increases cost and time of firm which can be utilised for
other productive purpose. It become necessary for retail firm to focus on particular programs
which can be sustainable in nature and hence support growth of firm rather than investing time in
improper tasks which cannot contribute growth in company (Larsen, 2017). Training and
development Programs must be aligned with goals and objectives of firm which support
organisation in taking competitive advantage (Noe and Kodwani, 2018). Sainsbury Plc. is one of
growing retail firm which focuses on providing specific training and development programs
which increase efficiency, quality and productivity of work and hence market share. HRM first
identify need of training and development program and according to design it and hence it
impacts growth of firm (Okechukwu, 2017). It builds diversified culture in organisation and for it
giving communication lectures which imbibed skills of understanding information according to
that provides training and development programs.
Aim and Objectives
Aim: Impact of training and development programs within Sainsbury's.
Objectives
1. To study concept of Training and Development programs
4