Management

Managment

4.1 Managerial and personal skills supporting
career development
Communication skills
Communication skills are considered as very important skills
because it helps in maintaining the interactions between people.
Making interactions with people can help in balancing a positive
level in the Hilton hotel because it helps in refreshing the mind to
a huge extent. When the person is working, it is obvious that they
need some sort of relaxation, so interacting with people can
actually help in making the atmosphere of the hotel more happier
and healthier (Van Der Aalst, La Rosa and Santoro, 2016).

• Another important skills that play an important role is the
leadership skills because an efficient leader is capable enough
of dealing with any conflicting condition.
• So, the Hilton hotel can involve an efficient leader that can be
able to manage all the employees as well as operations in a
managed way so that the hotel can be able to achieve all their
objectives and outcomes and that too at a faster rate (Laudon
and Laudon, 2016).
Leadership skills

Objective Activity Time frame
To improve communication
skills
I think, I still lack in my
communication skills as I am
good in writing, but somewhere I
lack in speaking. So, for
improving my communication
skills, I have to join English
speaking classes.
2 months
4.2 Career development plan

To improve the
confidence level
For that, I will be joining
personality development
class so that they can help
me in involving ways that
can help me in increasing
my confidence level to an
extent.
Also, I can join seminars,
conferences because while
speaking in front of a huge
audience, it can bring more
confidence in me. So,
attending seminars and
conferences can prove to
be a better option
2 months

References
Christopher, M., 2016. Logistics & supply chain management.
Pearson UK.
Goodwin, P. and Wright, G., 2014. Decision Analysis for
Management Judgment 5th ed. John Wiley and sons.
Gronroos, C., 2016. Service Management and Marketing:
Managing the Service Profit Logic. John Wiley & Sons.
Heizer, J., 2016. Operations Management, 11/e. Pearson
Education India.
Jacobs, F.R. and et.al., 2014. Operations and supply chain
management (pp. 533-535). New York, NY:
McGraw-Hill/Irwin.

Thank you