Conflict Management Assignment 2022

Running Head: MANAGEMENT 0
CONFLICT MANAGEMENT

MANAGEMENT 1
In an organization many employees carrying different beliefs and perceptions work, the
organization can perform at best because of the employees performing effectively as a team to
accomplish organization’s objectives (Iedu, 2019). As every employee has their humanly aspect,
they get sometimes involved in altercation with other employees or organization’s management
thus leading to the decreased productivity so it becomes really important to manage conflicts to
avoid the wastage of any human potential, even Nursing which is a sacred professions of all
where the nurses have the primary motive to serve the patients, it also has to witness the
conflicts. The following essay will be discussing conflicts which arise in the clinical settings of a
Geriatrics nurse and the strategies to deal with it effectively.
Every workplace is not clear of conflicts, these altercations arise due to the differences in
the opinions of the employees, the difference which occurs causes the gap in the understanding
of the two thus leading to conflicting situations between the employees. The conflict is
unavoidable as every individual is unique and have their own beliefs. In the words of Mary
Parker Follett conflict has been defined as “the appearance of difference, difference of opinions,
of interest” (Ebrary, 2019) The geriatrics nurses in a clinical environment also face various
intra-professional conflicts, those conflicts include are related to shift stress, prioritization of the
tasks and on work pressure for example two nurses are working in a Geriatrics department, one
is working in a morning shift another one is doing a night shift both the nurses have to work in
harmony to accomplish their duties diligently, the nurse who is working at night has a careless
attitude and sometimes take a short nap thus neglecting her duty then on one day they had to tend
to a patient suffering from dyspnea who was in his seventies, the nurse at night got careless with
her duties and forgot to give him the medicine required to control the shortness of breath which
lead to the old man condition getting deteriorated the next day, the next day both the nurse got
reprimanded by their boss on which the bitter conflict arose between the two thus affecting their
future work relationship badly.
The conflicts are bad for the organization as it creates negativity in the work environment
where the productivity gets affected badly. In the above case the work relationship of the nurses
got badly affected and it would be tough for them to work harmoniously in the future. The
conflicts take way the mind of the nurse away from the real targets or goals to be achieved, it
lowers down their productivity as their mind get focused on all the negativity surrounding them (