Managerial Communications Theory 2022

Articles This reading activity uses the online databases provided by ProQuest. You can connect with all of the databases available to you, as well as the New Jersey State Library, by logging into the myEdison portal and locating the My Resources block. Links can be found under the Educational tab. Using the ProQuest database, find and read the following article: ? Wise, K. (2005). The importance of writing skills. Public Relations Quarterly, 50(2), 37 40, 48. Written Assignment 2 Using the research resources available to you through the Thomas Edison State University portal or your course site: 1. Outline a strategic approach to the managerial communications process. 2. Identify a managerial situation that exemplifies the use or misuse of these layers of communication. Focus the subject of the report on managerial communication theory, and discuss the selected business situation with the goal of demonstrating success or failure on the part of management.

Running head: MANAGERIAL COMMUNICATIONS
Managerial Communications
Name of the Student:
Name if the University:
Author Note:

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Managerial Communication:
Managerial communication refers to the process of communication involved by the managers
among each other and with the employees in order to successfully manage organizational
conducts. In an organization a successful completion of communication is very important, as
communication is the only way to successfully manage the business. Therefore, in every
organizations, at every layer, the employees and the managers get involved in communicational
processes (Heath & Bryant, 2013). Therefore, primarily, there are two types of communication,
that is followed.
There are three layers of communication, within an organizational setting. This is essentially
known as the Onion Model of Organizational Communication. First is the outer layer, which
refers to the contexts. It is natural that any form communication depends on and is influenced by
the context, where a communication takes place. Also, the outer layers refers to the
organizational culture, which is the people involved in the communication process. The second
layer is called the middle layer, which include the communication process between the sender,
receiver, and consider the purpose of the communication. The third layer or the inner layer refers
to the stakeholder and the organizational processes. Any form of communication is guided by the
stakeholders and are influenced by the organizational processes (Hynes, & Veltsos, 2018).
Therefore, any form of communication considers these aspects.

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Managerial Communication Theory:
Correspondence hypothesis regarding the communication theory was proposed by S. F. Scudder
in the year 1980. It expresses that every single living being existing on the planet convey despite
the fact that the method for correspondence is extraordinary.
There are essentially three theories, most relevant, to discuss about the Managerial
Communication.
The Weberian Theory:
Max Weber is regarded as the pioneer of the authoritative investigations. According to the
Weberian theory, the organizations are essentially characterized as according to the job roles and
the job categories, and these are further organized, clear, and leveled (Chemers, 2014). He
hypothesized the bureaucratic associations in an endeavor to identify the prime features of the
authority structure and to uphold the importance of the correspondences associations, athta theke
place within the organization. There is no extension for disarray in the messages being sent from
the top and consequently associations have unbending machine like structures where every
individual contributes by method for characterized and unambiguous jobs and duties.
Tompkins and Cheney’s Organizational Theory:
The authoritative control hypothesis model provided by Tompkins and Cheney's started from the
Weberian concept of authority and can be regarded as a developed structure of the Weberian
model and is connected to associations that are moving past the bureaucratic mode but are yet,
absolutely nebulous. He further characterized the four types of control as according to their
movement in the organizational structure from exceptionally basic authoritative models to
unadulterated administrations to excessively specialized associations (Dasgupta, Suar & Singh,

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2013). The four sorts of control therefore, decide how associations exercise control inside and
these controls include basic, specialized, bureaucratic, and concretive. The important aspect of
the theory of Tompkins and Cheney is, that it sets a model where control and correspondence is
more than what the extent, Weber had imagined and not as much as what post present day
scholars state about hierarchical control and correspondence.
Deetz’s Managerialism Theory:
Another theory is the Stanley Deetz’s, Managerialism Theory. The theory essentially deals with
the authoritative correspondence and the hierarchical control, which stem from the old thoughts
that had its ground within the political and financial interests. The theory revolves around the
concepts of the associations and more than talking about the associations, he focused more on the
characteristics of the associations, and also focused on the power structures and the election
processes involved in the associations. The hypothesis that had been upheld by him, focused on
the hierarchical hypothesis of power and control that can be perceived within the associations,
and talked about the regular development of the hierarchy within the association (Hargie. 2016).
The bureaucratic model presented in the work, stated that, the significance of the mix perceived
in the associations, depend on the individuals, and their intention behind the implications, can be
understood from their conducts. The work presented by Deetz, is an improvement of the
bureaucratic model of Weber and the control hypothesis of Tompkins and Cheney.
Strategic Approach to the Managerial Communication Process:
In order to ensure a successful communication pattern within the organizational set up, it is
important to include and employ an effective flow of communication within the organization.

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Therefore, to maintain that, there must be a certain strategic approach involved, which may
include the followings,
 The managers must communicate with the employees and his subordinates on a regular
basis, and must try to understand the perspectives and orientations of the employees.
 There must be more concept meetings within the organizational structure, and these can
be included in the morning hour, as that would help the mangers to gain perspectives
related to the organizational strategies and further planning, also, it will help the
organization to talk about the daily activities, that are going to be followed (Hynes
&Veltsos, 2018).
 Third aspect is that, in order to include a successful communication program within the
organizational setting, it is important that the managers involve a good listening habit.
 Team activities and communication through the team leaders, cam also prove to be
helpful, as it will keep the communication pattern structured, however, this form may
also involve discrepancies.
 To undergo a successful communication pattern, it is also important to involve good mail
writing abilities, as in the modern organizations, the mailing habit is practiced and
followed, as this keeps the organizational communication, structured and formal and
transparent (Hynes &Veltsos, 2018).
Managerial Situations that Misuse these Communication Processes:
The communication process within an organizational set up and system is very important in
order to successfully complete its objectives and to achieve the set goals for the organization.
However, it is often seen, that irrespective of having proper strategies to follows and strategic

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layers to practice, the organizations often fail to manage the business properly. For example, the
Enron Scandal, though it was a major political scandal, however, it can be observed that the
organization has serious lag and gap within its communication processes and systems. The main
aspects of the communication process are maintaining transparency within the organization
across all layers, which was hugely missing in that particular organization (Wise, 2005). Also, it
is important for the organizations, to involve all the members and the employees, in the
organizational meetings, and all should be a part of the main chains, while communicating. All
these were missing within the organization, and there was a huge distance between the
employees and the managers, which had ensured the collapse of the organization.
References:
Chemers, M. (2014). An integrative theory of leadership. Psychology Press.
Dasgupta, S. A., Suar, D., & Singh, S. (2013). Impact of managerial communication styles on
employees’ attitudes and behaviours. Employee Relations.
Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice.
Routledge.
Heath, R. L., & Bryant, J. (2013). Human communication theory and research: Concepts,
contexts, and challenges. Routledge.
Hynes, G. E., & Veltsos, J. R. (2018). Managerial communication: Strategies and applications.
SAGE Publications.

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Wise, K. (2005). The importance of writing skills. Public Relations Quarterly, 50(2), 37.
Appendix:
Figure: Hindrance in Communication Process

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Figure: Effectiveness of Communication Program