Performance Review and Project Reflection

This assignment involves a comprehensive performance review of a research project on the economic, cultural, and ethical impacts of globalization on John Lewis. The learner reflects on their experience, identifying strengths such as analytical skills, and weaknesses like communication skills and lack of depth knowledge in research methodology. They also discuss how this project has informed their continuous professional development, specifically highlighting the acquisition of research skills and presentable skills.

Managing a Successful Business Project

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Devise the aims and objectives for a chosen scenario...........................................................1
P2 Produce a project management plan along with its components...........................................3
P3 Produce work break down structure and a Gantt Chart........................................................7
LO 2.................................................................................................................................................8
P4 Small Scale research by applying qualitative and quantitative research methods.................8
Introduction.................................................................................................................................8
Research type..............................................................................................................................8
Research approach......................................................................................................................9
Research design...........................................................................................................................9
Sampling...................................................................................................................................10
Data collection..........................................................................................................................10
Data analysis.............................................................................................................................10
Ethical consideration.................................................................................................................11
LO 3...............................................................................................................................................11
P5 Analysing the research data by using the appropriate tools and techniques........................11
P6 Communication and recommendation.................................................................................20
LO 4...............................................................................................................................................21
P7 Reflective ............................................................................................................................21
CONCLUSION .............................................................................................................................21
REFERENCES .............................................................................................................................23

INTRODUCTION
Title : “To identify the positive economic, cultural and ethical impacts of globalisation on
the operation functions” a case study based on John Lewis.
Globalization is a phenomenon that has led to the integration of regional economies,
societies and cultures through communication, transport and trade. Economic globalisation
which belongs to the integration of national economies into through trade. In other words,
globalisation is the concept to deal with free movement of goods, services and people across the
world in a seamless and integrated manner. Furthermore the present study will be based on the
term globalisation where it explains about the positive impact of ethical, political and economic
impact of globalisation on the operation function of John Lewis. It is the leading chain of high
end department stores operating throughout the UK. Furthermore, Research will outline the
concept or factor affecting terms of globalisation that might increase the smoothly operation
functional goals. However, the study also outline the research methodologies along with
qualitative and quantitative techniques. At the end of the section report also analysis the
collected data by the help qualitative research technique.
LO 1
P1 Devise the aims and objectives for a chosen scenario
Background
In general terms, Globalisation has both an emotional and factual terms. In other words,
globalisation has been given both positive and negative impact on the business functions in
different manner. Globalisation impact operation strategies in both negative and positive ways.
For example there are so many global factors which company uses for its own operational
functions such as economies of scale, scanning, global sourcing and R&D. So these factors of
globalisation gives the positive impact to the John Lewis business. Positive economic impact of
globalisation is increasing the productivity of business. Overall research based on the such
factors and helps to determine the impact of globalisation on the business operational functions.
Study also explains that globalisation also contribute to increases the positive culture
within the organisation by introducing the employee benefits by increasing the income and boost
up the employee performance (Noe and et.al., 2017). So this environment creates the positive
culture and employee commitments towards the company goals. In other words, business ethics
are to be considered to most important activity within the business which helps to protect
1

business operation function from unnecessary implications. In order to deal with international
market company has to followed the proper ethic system of the another country to maintained the
good relation with the government. Overall study will discuss alls such important factor to meet
out the project aims
Company overview
John Lewis is the chain supermarket stores across the UK. John Lewis also located in
the Republic of Ireland and Australia. John Lewis was open its first store in 1864 in Oxford
street, London. It has overall 51 stores throughout the England, Scotland and Wales. In the UK
system John Lewis were the first company which adopts the central buying and launching the
Jonell name for own brand merchandise (Al Shobaki and et.al., 2017).
Rationale
The reason to outline this research is to investigate the scope or facts to measure the
positive economic, culture, ethical impact of globalisation on the operational functions. In order
to gathered the primary and secondary research study also using the different objectives and
goals. Also study wants to get the facts and figures to identify the different new activities and
opportunities to grow the business globalisation growth.
Aims: “To identify the positive economic, cultural and ethical impacts of globalisation on
the operation functions & Human resource” a case study based on John Lewis.
Objectives:
 To investigate the positive impact of economies, culture, ethical on the business
operations.
 To identify the concept of globalisation in the context of Human resource department.
 To determine the challenges of globalisation that company faced to operate international
operations activities.
 To recommend and suggest the globalisation strategies for the business operations.
Research Questions
Q. What are the positive impact of economies, culture, ethical on the business operations.
Q. What are the factors economies, ethical and culture of globalisation affect business operation
functions.
Q. What are the challenges of globalisation that company faced to operate international
operations activities ?
2

Q. To recommend and suggest the globalisation strategies for the business operations.
P2 Produce a project management plan along with its components.
Project Management Plan
Project management plan is the whole process or activity which creates the project team
and the key stakeholders. A project management plan is formal, approved document which
consists all such activities like project cost, project ending or starting date, risk, quality etc. This
is the project managers spend a substantial amount of time ensuring baseline are achieved.
Present project plan has based on the globalisation and its factors affecting company operational
functions (Reilly and Williams, 2016). Here it explains some elements and components which
define the project outlines into more clear manner.
Task
Mode Task Name Duration Start Finish Predecessors
Auto
Schedul
ed
Preparation of proposal
for research 2 days Fri 15-02-19 Mon 18-02-
19
Auto
Schedul
ed
Establishment of Aims
and objectives 4 days Tue 19-02-19 Fri 22-02-19 1
Auto
Schedul
ed
Literature review 5 days Mon 25-02-
19 Fri 01-03-19 2
Auto
Schedul
ed
Research methodologies 7 days Mon 25-02-
19 Tue 05-03-19 2
Auto
Schedul
ed
Data collection 8 days Wed 06-03-
19 Fri 15-03-19 3,4
Auto
Schedul
ed
Data analysis 4 days Mon 18-03-
19 Thu 21-03-19 5
Auto
Schedul
ed
Data interpretation 5 days Fri 22-03-19 Thu 28-03-19 6
Auto
Schedul
ed
Finding and conclusion 2 days Fri 22-03-19 Mon 25-03-
19 3,6
Auto
Schedul
ed
Recommendations 1 day Fri 29-03-19 Fri 29-03-19 7,8
3

Auto
Schedul
ed
Implementation of plan 1 day Mon 01-04-
19
Mon 01-04-
19 9
Auto
Schedul
ed
Submission of the report 1 day Tue 02-04-19 Tue 02-04-19 10
Cost : Cost also refers to the budget plan that shows the each activity cost as per the total
budget cost. Cost is the most essential element that must be applied on the basis of proper
planning and goals.
Budget
Particulars Amount
Rent of building 14000
Labour cost 12400
Machineries and furniture 11450
Communication costs 13000
Total 50850
Scope : Scope is the project foundation which clearly mentioned about what project is
based on and what are their aims and objectives. Project activities distributed after preparing the
aims of the study. Like, present scope is to access the globalisation factors and its impact on the
company operational activities.
Quality : Quality planning should be measured by the project manager to ensure weather
the process is going productively or not. Project should meet their quality standards to get the
good outcomes and research outcomes.
Communication : Communication plan is most significant activity to flow the
information room one place to another. Communication is also important to configure the data to
all the stakeholders.
Resources : Resources is the equipments which will be using throughout the research.
Such as equipments, human resource, materials, finance etc. all such resources are necessary
without which project is not been possible to collect data or information for the research aims.
For present research all such resources are going to be taken to collect the information.
4

Time : Every project should have one starting and ending date in between all the
activities has been done in productive manner. Time or project deadline helps to complete the
work within the time in efficient manner.
Risk : Risk management planning is must be prepared by the project manager to handle
the uncertain activities in future (Epstein, 2018). Risk management plan helps to secure the
research data and other confidential information. This would help to determine the long lasting
development goals and helps to meet the all required information and objectives.
Type of risk Probability Effect of risk Consequences of
risk
Mitigation
strategy
Economic risks High High Economic risk
affect the
company
profitability in
high manner.
Economic risk
can also affect the
sales volume of
the business
organization.
Company should
required to make
planning of
budget before
expanding the
company into
another country.
Political risk low high Political risk also
limit the company
expansion plan by
unstinting
political issues
trade and non
tariff barriers.
In order to reduce
the negative
impact of
political risk
company should
adopts the all
possible policies
and legal
instructions given
by the
government.
5

Ethical issues low High Ethical affect the
business
operation
activities or
strategies overall
it affect the
overall system
and growth of the
business
operational
activities.
Ethical issues
requires proper
planning and
functions
requirements.
Questionnaire
Age :
Occupation :
1 What are the economic benefits that gained by the company ?
 Income generated
 In business decision
 In policy making
 Don't know
2. Does Ethical issues affect the John Lewis operational strategies ?
 Yes
 No
3. To what extent has the global economy affect the business operation functions ?
 Highly
 Moderate
 Low
4 What ethical issues faced by the company in the context of operational activities at
international level ?
 Issues to track customers
6

 Issues in decision making
 Issues to making policies & structures
 None of these
5. What are the factors of globalisation which highly affect the John Lewis operation functions.
?
 Economic factor
 Political factor
 Social factor
6. Does company can effectively deal with the negative impact of the globalisation ?
 Yes
 No
7. Does cultural factors impact Human Resource Policies of John Lewis ?
 Yes
 No
8. What benefits company would gain by applying the globalisation strategies ?
 Global brand recognition
 Global customer satisfaction
 Emergence of new markets
9. Does cultural diversity affect the John Lewis operational functional activities ?
 Yes
 No
10. Recommend the strategies and ways to gain the global advantage ?
P3 Produce work break down structure and a Gantt Chart
Work break down Structure : work breakdown structure is the process which breaks
the project activities into smaller part to enhance the work efficiency through individual can also
more focused on the task. This is the research tool or technique which is most efficiency and
long-lasting as per the required task and goals. Work break down structure is the deliverable
oriented process which aim is to get the best results and outcomes for the study. In other words,
WBS is the activity which breaks the activity into small task to better understanding or to
improve the overall productivity and long lasting results. Basically, work break down structure is
7

the best approach to maximize the work outputs and generate the profit maximization approach
for the successful research outcomes and goals.
LO 2
P4 Small Scale research by applying qualitative and quantitative research methods.
Introduction
Research methodologies are identified a significant part of research because this
methodologies and its elements help researcher in achieving its pre determined goals. The main
objective and aim of researcher of this research is to identify and analyse the positive economic,
cultural and ethical impacts of globalisation on the operation functions. Researcher also want to
make the accurate decisions after collecting all the informations and data and this methodologies
makes it able to collect authentic data (Kumar, 2019). It includes research approaches, designs,
types, data analysis, sampling & ethical consideration. There are various types of research and
researcher decide that what type of methodologies will be appropriate for its research.
Research type
Research can be defined as the creation of new knowledge and a careful consideration of
the study regarding a specific problem by using scientific methods. There are mainly two types
of research which every type of researcher use for their research. Types of research are
8

qualitative and quantitate. Qualitative research is a procedure that rely on the numeric figures
and quantities. This type of research helps researcher in depth understanding about a particular
topic and its issues. It includes one to one interview, Group interviews and focus group, text
analysis etc. On the other hand quantitative research type is heavily based on feelings, words and
emotions (Taylor, Bogdan and DeVault, 2015). It involves a large population and a part of a
population and researcher ask closed ended questions from their candidates. This present
research's type is qualitative research because in this type, researcher has taken opinion and
views of their participants as 20 employees.
Research approach
Research approach can be defined as a a procedure & a plan that are being divided in
mainly 3 types such as inductive, deductive and abductive research approach. It is essential for
researcher to choose and select the best research approach for making their research successful
and to gather relevant data more effectively. Deductive type of approach is aimed and testing
theory. It is also important and beneficial as researcher starts the process by considering pas t as
well as present theories that are related and concerned with the topic of the research. Whereas,
inductive research approach that starts with the observation in which researcher begins to gather
data and informations that is relevant and authentic to his/her particular topic (Bresler and Stake,
2017). For this present research, researcher has selected inductive approach of research because
this study is based on qualitative research. With the help of choosing this approach and the type
of research, researcher can make himself able to effectively determine & identify the positive
economic, cultural and ethical impacts of globalisation on the operation functions.
Research design
Research design refers a framework and model that are being selected by researcher.
There are various elements included in this study and research so it is important to combine all
the elements in a reasoning manner and for that research design help them. It has 4 research
designs such as semi-experimental, experimental, correlational and descriptive. Descriptive
research design is the best design in qualitative type of research as it does not influence
participants in any manner. So researcher has also selected this descriptive design in order to
determine the positive ethical, economic and cultural impacts of globalization on the operational
functions in an accurate manner (Alvesson and Sköldberg, 2017).
9

Sampling
Sampling also play an important role and a part of research. Sampling means to select a
small part of the total population. It is not possible for researcher to take views and opinion of all
type of people and population so they sample and select a small part. Sampling is an effective as
it saves researcher's time, energy as well as cost. So it is important to select a small part of
population in order to make convenient research. It has mainly two types of sampling such as
probabilistic & non probabilistic. For this research, scholar has used probabilistic sampling and
has selected 20 employees (Kolk, 2016). The main aim of researcher of selecting this sampling
is to provide the equal chance and opportunity to its selected random employees of giving and
sharing their views for the research.
Data collection
Data collection is a crucial part of whole research as without collecting data and
informations it is not possible for researcher to achieve their objectives and aim (Edmonds and
Kennedy, 2016). Data collection is a procedure of gathering relevant informations via sampling
and from all relevant sources. The main purpose of collecting data and informations is to find the
answers of all questions and issues related to the research and make it authentic. There are
mainly 2 methods of data collection which are known as primary data and secondary data
collection. Primary data refers those informations which are not being used before and are fresh
for example, questionnaires, survey etc. On the other hand secondary data is just opposite of
primary data because this type of data and source are authentic and used data. Example of
secondary data sources, books & journals, internet, articles etc. For this present research, scholar
has used both primary and secondary data in order to make its research authentic and for making
the best decisions (Chambers, 2017). By using both data sources it can easily achieve its aim
which is to analyse and determine the positive ethical and environmental impacts of globalisation
on its operational functions.
Data analysis
It is not on;y important to collect data but also important to analyse it for taking the right
decisions and find out the errors and factors that can impact on it. After collecting data from
different sources, researcher inspect and mould data and informations because it is not always
possible and necessary that data will, be right. So proper analysis is very important. Qualitative
& quantitative are 2 main methods of data analysis. For this study, researcher has used
10

qualitative data analysis method as in it thematic analysis has been done (Pitard, 2019.). For
making this more attractive and understandable, researcher has also made tables, graph and
charts and then interpreted all the data in a systematic manner. Students and employees can
easily understand the factors and impacts of ethical, environmental and cultural of globalization
on its operational functions via graphs, tables and charts.
Ethical consideration
Ethics are moral principles and norms that helps an individual in order to identify and
distinguish between wrong and right. For making research successful it is important for them to
have the proper knowledge and importance about ethics to researcher (Pigeot and et.al., 2019).
With the help of ethics and ethical consideration, scholar can easily identify the difference
between acceptable and unacceptable. It can directly help them in achieving their all objectives
and make accurate decisions. Here is the list of ethics that are required to be considered by
researcher while making research:
 No participant will be forced to participate in the present research and study and give the
right to leave the sample whenever they want.
 It is mandatory to maintain respect and dignity of respondents.
 Communication should be done with transparency and honesty.
 The level of confidentiality need to be adequate.
 Privacy and protection of data of employees and people need to be secure and it should
be ensured by the researcher.
LO 3
P5 Analysing the research data by using the appropriate tools and techniques.
Thematic Presentation
Theme 1: Economic benefits that gained by the company
1 What are the economic benefits that gained by the company ? Frequency
Income generated 10
In business decision 5
In policy making 3
Don't know 2
11

Interpretation : As per the above data and table it has been concluded by the researcher that as
per the 20 employees what are the economic benefits company gained at global market. So as per
the 10 respondents they said John Lewis is getting good income out of the international market.
They highly gained foreign income from different countries. As per the 5 employees they were
thinks that economic policies helps in decision making process by measuring the different
economic terms and conditions. According to three respondents they were thinks that economic
factor helps in making policies of the business by measuring updated changes so it will help
company to adopt better decision making approach. Rest of the two employees thinks that they
do not have enough knowledge about the statement.
Theme 2: Ethical issues affect the John Lewis operational strategies
2. Does Ethical issues affect the John Lewis operational strategies ? Frequency
Yes 15
No 5
12
Income generated
In business decision
In policy making
Don't know
0
2
4
6
8
10
12
10
5
3
2
Frequency

Interpretation : Ethical issues involves in global level which are highly affects the company
operational activities in different context. As per the above collected responses it has been found
out that, 15 employees said yes ethical issues affects the operation functional ethics. Such as
ethical factors makes difficult for operation manager in decision making approach. On the other
side 5 respondents were think that not its not affect the operation system of the company. So it
has been concluded that, maximum number of employees thinks that ethical issues affect the
company functional activities due to which John Lewis profitability' ration constantly go
upwards and downwards.
Theme 3: Social global factor affect the business operation functions
3. To what extent has the social global factor affect the business operation
functions ? Frequency
Highly 8
Moderate 7
Low 5
13
Yes No
0
2
4
6
8
10
12
14
16 15
5 Frequency

Interpretation : As per this interpretation process or activity it has been concluded that, Social
factor of globalisation affect the operation functions. In other terms, operational functions of the
company is significant area which ensure the day to day activity or also manage the international
operational functions as well. So in that context it highly affected by the changes occurred in
globalisation policies. Such as at global context, consumer needs and wants is highly dynamic in
nature. As per that, 8 employees thinks that, yes it is highly affect the company operational
strategies in order to select the product making process. On the other side, 7 respondents were
thinks that this factor is moderately affect the company functions. Besides, rest of the 5 were said
it gives low impact on the overall operational activities.
Theme 4: Ethical issues faced by the company in the context of operational activities
4 What ethical issues faced by the company in the context of operational
activities at international level ? Frequency
Issues to track customers 8
Issues in decision making 5
Issues to making policies & structures 4
None of these 3
14
8
7
5
Highly
Moderate
Low

Interpretation : As per the above discussion it has been concluded that does company facing
any ethical issues in the context of operational activities. So according to 8 employees they said
to track the customers is the biggest issue for the company at global level. As per the five
employees they were thinks that to make the decision making process is the biggest issue that
company faced. As per the 4 respondents company facing issues to making policies and
structures for the international market. At the end three respondents choosing none of these
issues company facing any issue and conflicts. So it has been found out that, maximum number
of people is facing issues to tracking customers.
Theme 5: Factors of globalization which highly affect
5. What are the factors of globalization which highly affect the John Lewis
operation functions. ? Frequency
Economic factor 7
Political factor 8
Social factor 5
15
8
5
4
3
Issues to track
customers
Issues in decision
making
Issues to making
policies &
structures
None of these

Interpretation : Globalisation factors are the highly affected factors which involves economical,
political, social, technological. All such factors affect business functional activities in different
context. So when researcher asked this question to the 20 respondents according to them it has
been found out that, according to that 7 respondents were think economic factor is the highly
affected factor due to which company has been facing different challenges such as price making,
preparing budget plan, operational activities etc. Besides, 8 number of respondents were thinks
that political factor is the affecting factor that affect the business policy making process,
decisional making approaches etc. This is highly affected factor that impact on the decision
making approach. Rest of the five respondents said social implications are the highly factor
affecting factor that reduces the profitability of the John Lewis. So it has been found out that,
according to employees the major factor affecting factor is Political which restrict the growth of
the company.
Theme 6: Company can effectively deal with the negative impact
6. Does company can effectively deal with the negative impact of the
globalization ? Frequency
Yes 15
No 5
16
Economic factor Political factor Social factor
0
1
2
3
4
5
6
7
8
9
7
8
5
Frequency

Interpretation : As per this interpretation process it has been concluded that in which manner
company handle the negative impact of the globalisation and how it get helped by different
sources to minimize the negative factors. John Lewis is the leading company that helps to sustain
the effective learning outcomes and opportunities. In other words, as per the 15 employees they
said yes that company is well adopt the new change and applying the effective strategies to get
over from the global barriers. As per the 5 respondents only said no company facing barriers in
terms of maintaining and running the activities in smoother manner. Overall it affect the
activities in ineffective leading manner. It has been found out that, yes company is very fine to
take the new opportunity and also deal with the uncertainties.
Theme 7: Cultural factors impact Human Resource Policies
7. Does cultural factors impact Human Resource Policies of John Lewis ? Frequency
Yes 8
No 12
17
Yes
No
0 2 4 6 8 10 12 14 16
15
5
Frequency

Interpretation : As per the above table and graph it has been interpreted that does company
working culture affected by the cultural factors. In other words, cultural factors are working
environment of the company, employing behaviour, policies etc. how such activities get affected
human resource function. HR needs to ensure the positive work culture which sometimes got
changed due to globalisation where the new employees comes from different places. So such
changes creates the barriers for the company. So according to 8 respondents they said yes yes
different employees behaviour, values and culture affect the overall working environment. But
on the other 12 number of employees said no it does not given the huge impact on the company
working environment.
Theme 8: Benefits company would gain by applying the globalization strategies
8. What benefits company would gain by applying the globalization strategies ? Frequency
Global brand recognition 10
Global customer satisfaction 5
Emergence of new markets 5
18
Yes No
0
2
4
6
8
10
12
14
8
12
Frequency

Interpretation : As per this interpretation process from the above graph or table, it has been
concluded that, what are the benefits company maximize by applying the global strategies. So as
as per the 10 responders said for the company globalisation is very productive that helps to
enhance the brand recognition among the other top brands. On the other side, as per the 5
respondents John Lewis is getting high advantage by getting the good response from the
customers. They also mentioned that, company has providing the different range of quality goods
and services which creates the positive image in front of their customers growth. Apart from that,
rest of the 5 employees they said emergence of new market is the big opportunity that gained by
the company in order to expand the business operational activities at the different new places.
Theme 9: Cultural diversity affect the John Lewis operational functional activities
9. Does cultural diversity affect the John Lewis operational functional activities ? Frequency
Yes 12
No 8
19
10
5
5
Global brand
recognition
Global customer
satisfaction
Emergence of new
markets

Interpretation : As per the above table or graph it has been found out that does cultural
diversity factors affect the company operational functional activities or not. The big reason or
affect that company face is different employees perspective and values which brings both
positive and negative outcomes. So as per the 12 employees they said yes company facing
troubles and conflicts among employees due to different cultural issues which directly affect the
performance management or productivity level of the employees work. This is the reason
operational functions has not been implemented properly in the organizations. Rest of the 8
employees suggests no that there is nothing that changed by the cultural diversity issues.
Theme 10: Strategies and ways to gain the global advantage
Interpretation : as per this open ended question, it has been found that as per the
employees they were presented their won view and recommendation on the topic of
globalisation. It also explains the best and better opportunity and gaols which is present fro the
company by applying the different context of chances. Company should look after the needs and
wants of local markets in order to meet the global challenges. So this outcomes helps to
sustained the long lasting goals and objectives (Olins, 2017). This strategy helps to control the
social factors and also analyse the requirement of people from the international organizations.
Apart from that, in order to gain the ethical advantage and culture advantages. For that, John
Lewis requires to acquire the different policies and also must ensure about their legal structure to
minimize the risk of un-necessary issues. All these suggestions given by the employees in the
context of globalisation and how company can gain more positive outcomes from that.
20
12
8
Yes
No

P6 Communication and recommendation
From the above primary analysis of the data, there are various things has been recommend ate by
researcher in order to achieve its main aim with effectively. It wants to determine the positive
impacts of ethical, economic and cultural impacts of globalization on operational functions. It
has been recommended that researcher should make market research as this research and
marketing helps in analysing and identifying all the factors that have impact on operational
functions (Hirst, Thompson and Bromley, 2015).
With the help of SWOT analyse also it can make this research more successful and easy.
SWOT analysis can help researcher in identifying its own strengths and weaknesses by which it
can find out the ways of removing its weaknesses for making the research more effective and
successful. It should make use of social media as most of the people use internet and social
media platforms, With the increasing use and help of social media platform it could take
feedbacks and opinion of people and employees. Via social media, people do not feel hesitate
and can easily provide their suggestions and answers regarding the research.
The main aim of researcher is to identify all the positive impacts of environmental,
ethical & cultural of globalization on operational functions. So it can also collect data and
informations y survey. In survey it can easily describe characteristics and collect get their
answers from a large population (Clift and et.al., 2017). It evokes discussion, it also helps them
in comparing results and it uncovers all the answers of issues and problems what the researcher
has.
From the questionnaires and the questions which are being asked from the employees
from that It has been identified that majority of employees said that cultural diversity impact on
their operational functions. So it can be recommended that they should focus on removing all the
negative impacts that put on their performance. For removing the impacts f cultural diversity it
should focus on analysing factors and then take corrective actions.
From another question also it has been found that the main economic impact on its
operational function is it generate and focus on increasing income. As it does not help them in
developing and making decisions. So it can also be recommended that they should more focus on
making accurate decision making and for that they can make the best strategies and policies.
21

LO 4
P7 Reflective
From this present research and study, I have learned many new things which can become
very helpful for me as it can help me out in increasing my skills and knowledge regarding
globalization and its positive impact. I have learned that how to analyse and determines factors
that affect the operational functions. There are different types of research, data analyse, research
approach, methods of collecting informations, sampling and the importance of ethics. All theses
things can help me in the future in making and doing all the research successful with effectively.
I also found out that different types of people have different views and opinion regarding
one thing. While formulating aims and objectives, I was thinking differently but then I came to
know that the best result of research can be obtained by narrowing the research aims &
objectives. There are various strategies, methods and steps required in achieving the main pre
determined aim and objectives.
For the further research I took help of research methodologies at initial stage I found
some difficulties but then it felt interesting. Questionnaires and reviews from employees took a
lot of time in whole research as they told different things related to my questions. I knew that the
outcomes and conclusion will based on the type of research methodologies so I gave my best and
selected the best methodology which supported me in making the research successfully.
Selection of methodologies was quite difficult as for that I evaluated all methodologies and after
evaluation I took and selected the best methodologies according to the my topic.
I also understood the different views of employees regarding the positive impacts of
economic, ethical and environmental of globalization on operational functions. It was my
amazing experience as I learned so many new things from this research. Now I can easily
develop and research about any type of topic related to globalisation in an effective manner.
CONCLUSION
It has been concluded from the above report and research that how globalisation and its
impact affect the company operational or human resource functional activities or in what extent.
So in other words, study presented and discussed the different aspects of globalisation concept in
order to analyse its positive impact of ethical, political, social impact on the business functions.
Besides, study also takes different small scale based research strategies and methods to conduct
the study. Overall, it also explains the different organisational context. Study also use the data
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analysis tool with the help of qualitative analysis data techniques and goals. Overall, the study
gained the different objectives and goals to meet out the different opportunity and task. Overall
study explained the positive economy, political, social impact of the globalisation on different
organisational functional activities.
23

REFERENCES
Books and journals
Al Shobaki, M. J. and et.al., 2017. Importance Degree of eHRM and its Impact on Various
Administrative Levels in Palestinian Universities. International Journal of Engineering
and Information Systems (IJEAIS). 1(7). pp.181-196.
Alvesson, M. and Sköldberg, K., 2017. Reflexive methodology: New vistas for qualitative
research. Sage.
Bresler, L. and Stake, R.E., 2017. Qualitative research methodology in music education.
In Critical Essays in Music Education (pp. 113-128). Routledge.
Chambers, J. M., 2017. Graphical Methods for Data Analysis: 0. Chapman and Hall/CRC.
Clift, R. and et.al., 2017. The challenges of applying planetary boundaries as a basis for strategic
decision-making in companies with global supply chains. Sustainability. 9(2). p.279.
Edmonds, W. A. and Kennedy, T. D., 2016. An applied guide to research designs: Quantitative,
qualitative, and mixed methods. Sage Publications.
Epstein, M. J., 2018. Making sustainability work: Best practices in managing and measuring
corporate social, environmental and economic impacts. Routledge.
Hirst, P., Thompson, G. and Bromley, S., 2015. Globalization in question. John Wiley & Sons.
Kolk, A., 2016. The social responsibility of international business: From ethics and the
environment to CSR and sustainable development. Journal of World Business. 51(1).
pp.23-34.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Noe, R. A. and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Olins, W., 2017. The new guide to identity: How to create and sustain change through managing
identity. Routledge.
Pigeot, I. and et.al., 2019. Ethical consideration of studies involving human subjects outside the
regulatory framework: not mandatory, but of high relevance. Bundesgesundheitsblatt,
Gesundheitsforschung, Gesundheitsschutz.
Pitard, F.F., 2019. Theory of Sampling and Sampling Practice. Chapman and Hall/CRC.
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Reilly, P. and Williams, T., 2016. Global HR: Challenges facing the function. Routledge.
Taylor, S.J., Bogdan, R. and DeVault, M., 2015. Introduction to qualitative research methods: A
guidebook and resource. John Wiley & Sons.
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Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of
the
Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account for a minimum of six
weeks with dates)
 What have you completed?
Title : “To identify the positive economic, cultural and ethical impacts
of globalisation on the operation functions” a case study based on
John Lewis.
 Did you fulfil Task requirements?
Yes, I have completed the all given requirements of the research.
 Are you on track and within deadlines set?
Yes, I am on the time in order to complete this research project within
the deadline
 Did you need to make any changes to your project management plan?
Yes, I made changes as per the changes situations in the project management
plan as per the project needs and wants.
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of skills required for
undertaking research tasks?
Yes I have faced many issues while gathering the data due to lack of
communication channels and efficiency. Also I have faced issues in
research methodologies due to lack of knowledge.
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 Did you identify any additional risks/issues that have an impact on
the project management plan?
Yes, I have faced risk of ethical issues while protecting the respodnetn
data.
Problems encountered
 What barriers did you face?
I have faced barriers in terms of efficient data.
 How did you overcome them?
It is the barrier which scholar has overcome by adopting the strategy
of distributing questionnaire among participants through E- mail.
New Ideas and change of project direction
In order to get the possible and positive outcomes I used to break the multiple
task into smaller form to get the best and possible action plans.
What Have I learnt about myself this week? How did I feel when I had to deal with tasks/problems? I feel little nervous. Did I find it useful to complete the tasks? Yes
 How well have I performed? What did I contribute?
I performed good to conduct the research where I used my knowledge and
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skills in order to perform the activity into best possible manner.
 What can I improve on next week?
Throughout my learning process I need to improve my communication skills. How might this learning apply in the future?
I will apply learning by conducting the inquiry process on different topic in the
future.
Tasks planned for next week
 Which tasks are priority? In context of research, collection of data related to the topic is my first
priority. Have you set aside sufficient time for completion? Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
Title : “To identify the positive economic, cultural and ethical impacts of
globalisation on the operation functions” a case study based on John Lewis.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
Yes, I have given such response on the basis of feedback from supervisor.
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3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
I have selected the best research methodologies as per the task requirements.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Ethical issues have emerged during the investigation which has been tacked by taking
a corrective actions.
5. What did you learn from undertaking the project?
In order to conduct this study I have learned different globalisation aspects and factors
that affect the business activities and different opportunity task.
6. How would you rate your performance as a management consultant leading the
project?
I will give myself top ranking.
7. What strengths and weakness of your performance did you identify?
Strength : I have good analytical skills with the help of which I have solved specific
problem.
Weakness : I lack an effective communication skills.
Lack of depth knowledge about research methodology.
8. How will this inform and support your continuous professional development?
I have learned research skills, presentable skills that helps me to fulfill my personal
and professional development plan.
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