MANAGING A SUCCESSFUL BUSINESS PROJECT

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
LO1..................................................................................................................................................4
P1 Aims and Objectives...............................................................................................................4
P2 Project management plan.......................................................................................................5
P3 Gantt Chart and WBS.............................................................................................................7
LO2..................................................................................................................................................8
P4 Research Methodology...........................................................................................................8
LO3................................................................................................................................................10
P5 Data Collection and Data Analysis.......................................................................................10
Finding.......................................................................................................................................16
P6) Recommendations...............................................................................................................16
LO4................................................................................................................................................17
P7 Reflection.............................................................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
Questionnaires...............................................................................................................................20

Title: “To analyse equality and diversity in the workplace. A case study of Tesco”
INTRODUCTION
Diversity in the workplace brings multiple opportunity in the businesses through which
they can get success in their business sector. From past few years most of the companies
investing high funds to retain diversity in the workplace so that they can get fringe of benefits on
their business’s operation (Ausserer, Kaufmann and Risser, 2016). Generally, management plays
effective role in managing equality and diversity in the workplace because managers implement
such policies i.e. fairness in decision-making process, promotional policies etc. which builds
trustworthy relationship between employer and employees. However, most of the companies
have failed to maintain diversity in the workplace due to crisis i.e. communication barrier,
inequality, pay structure etc. as resulted unable to gain positive impact from this initiative. In this
research project will cover all such factors which demonstrates issues of equality and diversity in
the workplace. There are various innovative data collection methods will use for finding different
data which will be included in this report. This research topic is essential to be discussed and
evaluated, because this can support companies for deeply understanding the actual value of
equality and diversity and fair policies in the workplace. Lots of efforts requires to complete this
research assignment successfully.
Background: Tesco plc is a British Multinational and merchandise retailer company which is
headquartered in UK and offers it’s product and services across the world. It has established
strong global presence in it’s sector. This report will include aims and objectives of the research
in the context of Tesco plc.
LO1
P1 Aims and Objectives
Aims
To analyse equality and diversity at the workplace. In the case scenario of Tesco plc.
Objectives

 Highlight the issues of diversity individuals faces in the workplace specially Tesco plc.
 To assess the policies that can ensure to resolve crisis of equality and diversity at the
workplace.
 To analyse how Tesco plc has responded to deal with current crisis of equality and
diversity in the working place.
 To measures Tesco’s strategies that can be undertaken to decrease discrimination in the
job place.
 To recommend tactics that can ensure Tesco to develop diversified workplace which
certifies equality for all staff.
Research Questions
 What do you mean by equality and diversity at the workplace?
 What are the issues of diversity that faces by employees in the Tesco plc?
 How do you access policies that can ensure company to resolve issues related to equality
and diversity at the workplace?
 What are the Tesco’s strategies that can demote discrimination in the workplace?
 What are recommended tactics that can support Tesco to create diversified workplace and
maintains equality for all employees?
P2 Project management plan
Project management plan is basically an elaborate procedure where various attributes
which are relating with the completion of different activities of a research project (Owens and
Patel, 2019). The plan has helped here in finding many of aspects, like; required resources, time
scale, budget and cost etc. In this existing research project, the plan of project management has
created in following way;
Cost
Cost generally projects whole amount which a researcher has required for completing
research project satisfactorily. On the other side, budget which the business develops in the terms
of implementing various findings of research project. Existing research project has required over
£2200 for covering various activities under research. Additional £39000 has required for
employing changes within Tesco.

Scope
Scope shows limit beyond that research project can’t go. For example; it has provided a
broader to different topics which has covered in research project. In existing project, this is
obvious that only the training and development sessions of Tesco has been evaluated in the
context of workers or employees for measuring levels of equality and diversity management.
Further, the research area was limited for the UK’s geographical area only.
Time
Time is also one of key aspects in the research project that shows the overall time scale
which generally has required for successfully completing all activities research project
accordingly. In existing project, approximately 5 weeks of time period was required to complete
the research. On the other side, time that has required in findings implementation within Tesco
was 1.5 year. Findings of research was successfully implemented in this overall time period.
Quality
Quality aspect mainly projects that the research should be logical, and data which
includes in the project can add value in any person’s life (Mohajan, 2018). In this research, data
are completely realists which are relating to the business. The data analysis method is used in
this project to maintain the efficiency and quality of data. This was very necessary task within
this project to make a very productive research project.
Communication
Communication factor has played an excellent role in existing research, because with the
support of effective communication different objectives of research was successfully achieved.
While completing research project, the proper communication was highly required for engaging
with various respondents, leaders, managers and relevant stakeholders etc. This communication
attribute has really added great value within this project.
Risk
There were lots of risks faced while conducting different activities of research. For
example; data accuracy was the biggest risk that raised while completing the research. The risk

relating to time period exceed was also fully existed in research. But all factors of risk was
successfully managed while completing this research project.
Resources
Many of productive resources was required for completing this research project, like;
human resource, books & journals, newspaper articles and technical resources etc. These all-
mentioned resources have played a very productive role to find different data from different
places (Harding, 2018). Without these all key resources, no one can achieve the final objectives
of its research.
P3 Gantt Chart and WBS
Gantt Chart
Work Break Down Structure (WBS)

LO2
P4 Research Methodology
 Research type: It is the process of searching new information ideas and thoughts that
supports to increase potential of the company. There are two type research such as
qualitative and quantitative that helps to collect data related to research topic and increase
efficiency of the business to maintain quality while collecting data about research topic in
efficient manner. While quantitative method is used is the scientific procedure that uses
to gather information in numerical figure. In this research will use qualitative method
because it will support to maintain quality while collecting data Which is highly
important for the Tesco.
 Research philosophy: It is a scientific method wherein data is collected by theories. This
method is dependent on two philosophies i.e. positivism and interpretive. Positivism
philosophy gives actual data that is available in current environment. On the other hand,
interpretive method supports to understand reality of business environment and gathers
relevant data related to research topic (Barak, 2016). Positivism philosophy will use for
this research because it is essential for the qualitative method.
 Research Design: It is a systematic framework that helps in conducting research in the
business market. This approach contains three types research designs i.e. deductive,

inductive and abductive research. Inductive research design will use for this research
project because it will increase productivity of collected data in business.
 Research Approach: Exploratory, explanatory and descriptive are types of research
approach. Descriptive research is applied to understand preferences and behaviour of
individuals while exploratory approach is used to search answering of projected
questions. Explanatory method is used to understand number of factors that directly
impact on business environment. Exploratory method will use for this project because it
is quite effective in finding productive outcomes.
 Research Sampling: It is one of the most effective method that plays significant role in
research project. Probably and non-probably methods are available for collecting relevant
data because it provides equal opportunity to whole staff to be part of sample population.
There are 30 employees of Tesco plc has selected as sample population for the interview
session.
 Data Collection: It is another essential parameter in this research assignment. There are
two methods of data collection i.e. primary and secondary. Primary data collection
method is used to gather data through observation and interview session (Chang and
Milkman, 2020). While secondary research method is applied to gather data from
available resources like internet, social media, newspapers etc. In this research primary
and secondary both research methods will be used to collect appropriate information from
the different resources.
 Data Analysis: It is crucial task for the research project because this approach helps to
pick relevant data from available data. The main objective of the approach is that to make
research realistic, logical and meaningful so that can portray logical conclusion of the
research project (Chang, 2019). Thematic and statistics are the two methods of data
analysis. In this research assignment will use thematic method because it helps in
distributing whole information into themes that can be effectively interpreted.
 Ethical Consideration: It is the set of rules and regulations for maintaining individual’s
wellbeing while being an essential part of sample population. In the ethical
consideration’s perspective, all researchers are responsible to follow all ethics and
legislation that have designed and imposed by UK’s government in the respect of
research assignment. According to ethical consideration, no researchers allows to disclose

another researcher’s data without granting their permission. Tesco considers all ethical
consideration as well as sample population dignity and respect during interview session.
LO3
P5 Data Collection and Data Analysis
Theme 1: Equality and diversity is important for Tesco to gain it’s all projected aims?
Q:1 Do you think equality and diversity is important for Tesco to gain it’s
all projected aims?
Frequency
a) Yes 20
b) No 9
c) Not sure 1
Total 30
Interpretation: From the above chart can be analysed that out of 30 candidates 20 employees
replied that equality and diversity is essential for the Tesco because this initiative can support
company to achieve it’s all projected aims on time. They said that diversity in the workplace
creates innovative working environment through which company gains it’s number of objectives
by different ways. While 9 respondents argued above sated fact and said that diversity brings lots
of conflict crisis and requires effective managerial skills then company can gain benefit from this

initiative. There was only 1 candidate who was in confusion so unable to give any valid answer
of projected question. Thus, it has been interpreted that equality and diversity helps Tesco to
gain it’s aims and objectives on time.
Theme 2: Tesco requires to improve it’s current strategies for supporting equality and diversity
in the job place?
Q:2 Do you think Tesco requires to improve it’s current strategies for
supporting equality and diversity in the job place?
Frequency
d) Yes 18
e) No 9
f) Not sure 3
Total 30
Yes
60%
No
30%
Not sure
10%
Yes
No
Not sure
Interpretation: It can be interpreted that 60% employees thinks that Tesco requires to improve
it’s current strategies which have implemented for supporting equality and diversity. The reason
behind is that company does not get such benefits like high employees’ productivity at the
workplace, high level of customer satisfaction, high retention of talented staff etc. which is
expecting by Tesco in the business. While 30% employees replied that company does not need to
lead any change in it’s existing strategy because they believe that projected strategies of Tesco
are quite effective as compared others that’s why company has enabled to improve it’s selling
revenue. There were only 10% respondents who said that they were not sure with above sated

fact. Based on ethe majority answering company requires bring change in it’s current strategies
then it will gain advanced benefits over the diversified workforce in the business.
Theme 3: Respond is given by Tesco to deal with current issues of equality and diversity in the
job place
Q: 3What respond is given by Tesco to deal with current issues of equality
and diversity in the job place?
Frequency
a) Implement anti-harassment policy 2
b) Gender equality 1
c) No favouritism 1
d) Diversity training program 4
e) All of them 18
f) a and b 4
Total 30
Interpretation: From the above pie chart can be interpreted that out of 30 participants only 2
employees replied that Tesco implement Anti-Harassment policy to deal with current issues of
equality and diversity in the workplace. On the other hand, 4 candidates said that Tesco organize
diversity training program for the diversified workforce so that individuals understand to each

other’s and improves their understanding level. This response has supported company to
maintain wellbeing of individuals in the workplace. But there were 18 communicators who stated
that Tesco respond on the current situation quite impactfully. It has implemented anti-harassment
policy, no favouritism, gender equality and diversity training program through which it has
successfully overcome all current issues related to equality and diversity in the job place.
Theme 4: Are you ensure with the fact that Tesco pays equally to the staff?
Q:4 Are you ensure with the fact that Tesco pays equally to the staff? Frequency
a) Agree 26
b) Disagree 4
c) Not sure 0
Total 30
Interpretation: It can be summarized that out of 30 candidates 26 participants agreed with the
fact that Tesco pays equally to the staff. the reason behind is that company offers salary to the
staff accordingly their performance instead of gender basis. While four communicators disagreed
with above sated fact and said that Tesco does not pay equally to the staff but they do not have
any logical evidence to prove their statement. So, based on the majority answering can be
interpreted that company pays equally to the individuals either they are male or female.
Theme 5: Tesco discriminate any candidate while recruiting and promoting policy?

Q:5 Does Tesco discriminate any candidate while recruiting and promoting
policy?
Frequency
a) Agree 8
b) Disagree 13
c) Not sure 9
Total 30
8
27%
13
43%
9
30%
Agree
Disagree
Not sure
Interpretation: From the above analysis, it has been identified that discrimination with
individuals impacts on their performance as well as ruins image of the company in the business
market. From the interview session it has interpreted that 43% employees are disagreed with the
fact that Tesco discriminates any employees during recruiting and promoting policy. They
believed that Tesco is highly reputable brand in the global market due to it’s fair policy and high
retention of staff. In addition, company promotes female staff and other sexual oriented staff to
work effectively and eagerly resolve their issues related to workplace. So, they did not think that
Tesco discriminate any employees while recruiting. While 27% candidates agreed with the above
sated fact that Tesco discriminate individuals while hiring and promoting policy. But they did
not have any evidence to prove their statement like others. Remaining participants did not have
any idea that Tesco discriminate individuals or not.

Theme 6: Strategy or tactics can support equality and diversity in the workplace particularly
Tesco
Q:6 Which strategy or tactics can support equality and diversity in the
workplace particularly Tesco? Frequency
a) Celebrating achievements with staff 2
b) Fair balance between input and output 3
c) Anti-discrimination policies 2
d) All of the above 23
e) None of the above 0
Total 30
Interpretation: It can be summarized that out of 30 sample population only 3 candidates replied
that Tesco requires to maintain fair balance between input and output that will encourages
diversified workforce to put more efforts in the workplace as resulted it will enable to gain all
projected benefits in the job place. Other 2 employees stated that Tesco must implement anti-
discrimination policies that will maintain wellbeing of diversified workforce and encourages
them to give their 100% to complete number of tasks on time. However, remaining 23
communicators said that Tesco requires to implement all above sated tactics or strategies through

which it can maintain equality and diversity at the workplace and achieves number of benefits
from this initiative. So, it has been interpreted that company must implement all above stated
tactics for supporting equality and diversity at the workplace.
Finding
It has analysed that diversified workforce supports company to improve company’s
goodwill but when it is effectively managed by upper management and HR management.
Authors stated that there are various companies which have taken this initiative but have become
unsuccessful to achieve competitive advantage. There is reason such as an effective policy and
expertise can overcome all issues related with diversified workforce. It is possible for the MNCs
because such businesses have adequate workplace and expertise which can support company to
maintain diversity in the workplace (Greer, Luethge and Robinson, 2017). It has analysed by 1st
theme that has interpreted such as equality and diversity support Tesco to gain it’s framed goal
over the period. According to 3rd theme, Tesco gave good respond such as gender equality, no
favouritism, diversity training program and implement anti-harassment policy over the arises
issues related to equality and diversity as resulted it enable to raise goodwill of the business in
the global market. However, Tesco needs to practice several tactics like celebrate achievements,
equal balance between input and output, anti-discrimination policy etc. that have interpreted
above section through which can be analysed that company can get advanced benefits from the
diversified workforce after implication all tactics effectively.
P6) Recommendations
The above discussion ended up with the conclusion that diversity and equality is
profitable initiative which requires to be successfully maintained by Tesco in productive manner.
With this aspect Tesco will enable to fulfil international requirements which is the positive sign
for the business in the competitive market. However, there are certain rivalry prevailing in the
open market so it is essential for the Tesco to overcome them and come up with innovative ideas
on regular basis by the support of diversified workforce (Kennedy, 2017). However, there are
various positive and negative outcomes have received by Tesco while uplifting equality and
diversity initiatives in order to gain global preferences. However, there are numerous ways or
tactics through which effectiveness of equality and diversity can be improved over the period. In

this research has used qualitative method for collecting quality information while quantitative
method is also good for collecting information.
LO4
P7 Reflection
Based on the research assignment, I have learned that it is very important for knowing
and understanding those all such factors which can help organization to improve it’s productivity
and efficiency in the market effectively. While making this project I gain lots of knowledge
numerous strategies which can be applied for conducting research and improve database for
taking right decisions. This project also supported to increase my skills for collecting relevant
information through technologies. There is extensive type research analysis for identifying
competitiveness of the business. I also learned that, an effective communication is crucial in
creating and understanding research data and explores effective strategies or tactics for gaining
final objectives in effective manner. However, at initial stage I was unable to understand
different strategies and techniques which are used for influencing potential of the company and
supports them for sustaining in the retail market.
I gained abilities and knowledge that improved my personality in order to become
effective or ideal leader and also increase my potential to make and take appropriate decision
effectively. As I know productive strategies will support company’s growth in globalization and
other change factors but effective research over the various market segments can help business to
improve level of customer satisfaction as well as supports to stay long run by decreasing
operational cost for effectively achieving higher profit margin (Sarvaiya and Eweje, 2016). I also
understood that information and data are important for any type of business, because these
supports to examine all available market trends for leading in the retail industry. With the help of
project, I have developed additional skills such as decision-making skills, problem-solving skills,
communication skills and time-management skills etc. which helps me to take right decision and
improves my understanding about different techniques and methods. Qualitative research method
has used by me because it is too productive for improving the quality of products along with low
pricing which also enhance productivity of the business in order to maintain quality of products
and also influence customer’s satisfaction in effective manner. It was very crucial for me to

understand that human resource is one of the important resources which helps in growing and
improving potential productivity in the business. It also assisted me for creating effective
workforce diversity information and influence my abilities for formulating policies and
objectives in the future research project. Moreover, this research assignment also involved
different type of sample population of the Tesco plc. I understood that it is essential for taking
samples from the urban community because they have effective understanding about different
type of competitors in order to differentiate product specifications. It also declines marketing
costs and help for effectively improving the profit margin of the business.
CONCLUSION
It can be concluded that preparing project management plan (PMP) by involving scope,
communication, quality, risk, cost, resources and time supports the companies to come up with
productive outcomes. To achieve competitive advantage in the international market it is
important to project realistic aims and objectives for which organization can formulate strategies
in order to achieve them. Setting aims and objectives influences staff members to perform
number of tasks effectively and efficiently. Qualitative and quantitative method has adopted by
company administration in order to highlight feasible and reliable data and information for their
readers.

REFERENCES
Books & Journals
Owens, J. R. and Patel, P., 2019. Income as a Predictor of Employe Job Satisfaction and
Motivation.
Harding, J., 2018. Qualitative data analysis: From start to finish. SAGE Publications Limited.
Mohajan, H. K., 2018. Qualitative research methodology in social sciences and related
subjects. Journal of Economic Development, Environment and People. 7(1). pp.23-48.
Ausserer, K., Kaufmann, C. and Risser, R., 2016. The Focus Group Interview–A qualitative
method to assess quality aspects of the traffic systems. Poster session presented at the
20th ICTCT workshop, Vienna Austria.
Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
Chang, E.H. and Milkman, K.L., 2020. Improving decisions that affect gender equality in the
workplace. Organizational Dynamics. 49(1). p.100709.
Chang, E.H., Milkman, K.L., Gromet, D.M., Rebele, R.W., Massey, C., Duckworth, A.L. and
Grant, A.M., 2019. The mixed effects of online diversity training. Proceedings of the
National Academy of Sciences. 116(16). pp.7778-7783.
Greer, B.M., Luethge, D.J. and Robinson, G., 2017. Utilizing virtual technology as a tool to
enhance the workforce diversity learning. In Discrimination and Diversity: Concepts,
Methodologies, Tools, and Applications (pp. 822-843). IGI Global.
Kennedy, A.M., 2017. Macro-social marketing research: Philosophy, methodology and
methods. Journal of Macromarketing. 37(4). pp.347-355.
Sarvaiya, H. and Eweje, G., 2016. Gender equality and diversity in the workplace. Gender
Equality and Responsible Business: Expanding CSR Horizons, p.135.

Questionnaires
Name
Age
Gender
Q:1 Do you think equality and diversity is important for Tesco to gain it’s all
projected aims?
 Yes
 No
 Not sure
Q:2 Do you think Tesco requires to improve it’s current strategies for supporting
equality and diversity in the job place?
 Yes
 No
 Not sure
Q:3 What respond are given by Tesco to deal with current issues of equality and
diversity in the job place?
 Implement anti-discrimination policy
 Gender equality
 No favouritism
 Diversity training program
 All of them
 a and b
Q:4 Are you ensure with the fact that Tesco pays equally to the staff?
 Agree
 Disagree
 Not sure
Q:5 Does Tesco discriminate any candidate while recruiting and promoting policy?

 Agree
 Disagree
 Not sure
Q:6 Which strategy or tactics can support equality and diversity in the workplace
particularly Tesco?
a) Celebrating achievements with staff
b) Fair balance between input and output
c) Anti-discrimination policies
d) All of the above
e) None of the above