Determine the Strategies and Initiatives to ensure a Diverse Workforce

This research project aims to evaluate the importance of equality and diversity in creating and managing a diverse workforce. The case study focuses on Accor Hotels and includes a project management plan, work breakdown structure, and Gantt chart.

Managing a Successful
Business Project

Table of Contents
Research Title: “Determine the Strategies and Initiatives to ensure a Diverse Workforce. A case
study on Accor Hotels”....................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Aim and objectives for the project........................................................................................1
LITERATURE REVIEW................................................................................................................2
Equality........................................................................................................................................2
Diversity......................................................................................................................................2
P2. Project management plan......................................................................................................2
P3. Work breakdown structure and Gantt chart...........................................................................4
TASK 2............................................................................................................................................6
P4. Research methodology to achieve project aims and objective..............................................6
TASK 3............................................................................................................................................9
P5. Analysis and presentation of findings...................................................................................9
P6. Recommendations...............................................................................................................17
TASK 4..........................................................................................................................................17
P7. Reflection............................................................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
APPENDIX 1.................................................................................................................................20
APPENDIX II................................................................................................................................22
Template for Performance Review to be attached with the report by the learner:........................22

Research Title: “Determine the Strategies and Initiatives to ensure a Diverse
Workforce. A case study on Accor Hotels”
INTRODUCTION
Diversity and equality both are considered as the pillar for the successful company e as it is
useful in allowing the workers to show their potential efforts towards the attainment of goals of
organisation. Equality defines offering equal treatment and opportunity to subordinates in
relation by their career so that they can get probable possibility to show their competencies.
Meanwhile diversity defines maintain a labour force in which folks fit in to various countries
faith and educational backdrop all jointly (Polonsky and Waller, 2018). In order to perform this
research Accor hotel is considered which is a French multinational hospitality company that
owns and manage its franchise. It is a solitary main hospitality corporation in Europe that relies
on the sixth largest position. This report put emphasis on the aims and goals of enquiry while
undertaking the diversity and equality considering the scheme plan, Gantt diagram and WBS
arrangement. It also considered methodology for learn along with in order analysis while
showing knowledge all through the revision.
TASK 1
P1. Aim and objectives for the project
Research aim
The main aim behind conducting this research project is, “To evaluate the importance of
equality and diversity together with determination of strategies and initiatives that ensures
creation and proper management of a diverse and inclusive workforce”.
Research objectives
The major objectives of this investigate organised on Accor Hotels are as follow:
 To study the concept of equality and diversity.
 To determine the possible advantages those are lead by equality and diversity in
achieving higher success and productivity for an organisation.
 To evaluate the variety of strategy and initiative that ensures creation and proper
management of a varied and comprehensive labour force in Accor Hotels.
Research questions
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 What implication are you having about the concept of equality and diversity?
 What are the possible advantages those are lead by equality and diversity in achieving
higher success and productivity for an organisation?
 What are the variety of strategy and initiative that ensures creation and proper
management of a miscellaneous and comprehensive personnel in Accor Hotels?
LITERATURE REVIEW
Literature review considered deep analysis of information and data that is already available
by the publisher and their resources in which the data offered by various authors are being
critically reviewed and then presented for the evaluation of the nature of study regarding the
further investigation (Nicholas and Steyn, 2017).
Equality
According to Fink, (2016), equality is all about making sure that every individual has equal
and prominent opportunities to make and they represent their talent in front of others. In relation
with this it also putting faces on that no one should have poorer life chances due to the way they
were born and carries any kind of flaws in them. Equality also considers various factors within
the certain group of people with protected characteristics like disability sexual orientation gender
race and so on that have experienced on the basis of discrimination.
Diversity
According to Young, (2016), diversity encompasses to prominent factors that are receiving
and respect which depicts the sympathetic of every person in exclusive and recognize manner for
the individual differences. It is the exploration of various differences in positive and safe
surroundings and also about considerate of each other and stirring further than the easy
acceptance to celebrate the prominent size of variety restricted within every entity.
P2. Project management plan
Project plan is considered as the return document that is used by the organisation in order
to facilitate the prominent details for the performing of various activities that are concerned with
project. This plan consider various activities like designing implementing beginning executing
and controlling that are concerned with the project (Halibozek and Kovacich, 2017). The project
management plan is useful regarding the investigation about the various aspects that are
considered for the effectual preparation and attain company’s objectives within the stipulated
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period of time. It considers cost resource quality scope time risk communication and many more
that are discussed below:
Cost: it is concerned with the opinion of prominent charge that are developed on the
dissimilar investigation activities considering investment employees unprocessed stuff
equipment’s and many more (Barker and Zupick, 2017). The investigate price is around by the
suitable evaluation of the present cost that is existed in the marketplace and previous rudiments
in bid to develop budget that is shown below:
Budget Approximation:
Particulars Amount
Endorsement payment £60
Cost incur in skill £140
Other payment £70
Total Cost £270
Quality: It considered the preparation factor regarding the investigation excellence that is
fully depend on the dependability and genuineness of data. To develop and maintain the faithful
data by using various methods like qualitative and quantitative in research.
Time: This concept is concerned with the time period that is necessary to achieve the
research objectives. It is needed in order to conduct the investigate actions inside the stipulated
period of time that is depends on the researcher and its team Associates (Artto, Ahola and
Vartiainen, 2016). In order to complete the prominent task it required around 2 months time
duration.
Risk: This element depicts that while organizing research activities various problems are
arises that are faced by researcher and the project manager in order to adopt prominent changes
according to the research information (Taherdoost and Keshavarzsaleh, 2018).
Communication: Prominent communication networks are required in order to make sure
the flow of information is freely with the help of using formal and informal methods of
communication channels in bid to organize research activities.
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Resource: It is undertaken as the physical financial and technological resource that are
useful for the purpose of organizing research activities that is required in sort to attain the
investigate aims and tagets (Lientz and Rea, 2016).
Scope: It is considered as the prominent aspect that is needed to develop the ascertain
skills and knowledge of the investigators and facilitates wide scope for their future opportunities.
In terms of this the investigator gets suitable achievement in expectations as they have full
information towards utilize of capital and method of investigate and information compilation
(Buttrick, 2018).
P3. Work breakdown structure and Gantt chart
There are various Tools and technique that are utilized by the researcher to discern
regarding the completion of project within the particular period of occasion. In this investigation
story the researcher use WBS and Gantt chart in classify to inclusive the investigate action that is
careful as under:
Gantt chart: It is termed as the time management technique that is useful for the
graphical representation of the prominent activities that should be performed throughout the
investigation (Joslin and Müller, 2016). It depends the combination of activities that are
performed in sequent way along with the time considered by them that supports the guidance and
direct the member in prominent manner towards the attainment of goals and objectives.
ACTIVITES WEEK
1
WEEK
2
WEEK
3
WEEK
4
WEEK
5
WEEK
6
WEEK
7
WEEK
8
WEEK
9
Submission
of research
proposal
Complete
background
information
for research
project
Collect
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secondary
sources of
information
for research
project
Complete research
methodology and
collect primary and
secondary sources
of information
Complete
collecting
data for
study and
present the
result
Determining
Budget
Data
Interpretatio
n and
analysis
Evaluating
results and
findings
Complete
the report
and submit
the final
report
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Work Break down structure: It is considered as the scheme organization instrument that
are use by the development director in order to support the investigator by classifying the
difficult task into small units so that they can perform it in most prominent way within the given
time period (Matinheikki and et. al., 2016). These classified tasks support the side associates in
sort to do the operations in prominent manner.
TASK 2
P4. Research methodology to achieve project aims and objective
Research methodology of a combination of prominent tools and process that are useful
and gathering evaluating and identifying the specific set of information and data that is
concerned with the topic (Yıldırım and Korkmaz, 2019). The mostly used research method for
the conduction of any research are discussed as under
Qualitative research method: Uses of this process is developed by the investigator in
order to collect the Deep and detailed data regarding the behavior and nature of respondents. It is
considered as the most used technique in order to collect data under the research method that are
surveys, interviews, experiments and many more. For data collection in hypothetical form is
quite difficult to convert in tables and diagrams (Fernando and et. al., 2018).
Quantitative research method: This method is useful in gathering the numerical data for
the topic in order to provide the prominent perception regarding the behavior and attitude of
respondents. In this the prominent method used are the questionnaire and so on that are made in
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order to collect data (Defusco and et. al., 2016). Information in the arithmetical word can be with
no trouble rehabilitated into the charts and graphs form.
Sources of data
There are two main prominent sources of data that are shaped and gather by the
investigator which is explained below:
Primary source: It is considered as the unique way of data from which information is
generated and offer first-hand in sequence to the investigator concerning the specific theme with
no any changes. Data from this kind of source can be gathered with the help of making use of
prominent ways including interviews polls surveys and so on.
Secondary source: This kind of data offer access to the pre existed data that is connected
with the help of other researcher. Therefore it is considered with some past situation and
conditions. In this data is gathered from the past records literature journals documents and many
more and also consider the online websites.
Sampling: It is considered is the procedure of selecting few pre-determined observations from
the huge population in order to organize a search in an effective manner and also within the
minimum possible time (Nguyen, 2018). Sample is chosen on the grounds of some common
features and characteristics of population.
Use of following survey is complete in order to collect the data from 20 respondents who
are selected from employees of Accor hotels and this questionnaire include 8 quantitative
questions and 2 qualitative questions and description of which is provided below:
Questionnaire
Q1) Are you having any understanding about the concept of equality and diversity?
a) Yes
b) No
Q2) What are the possible advantages those are lead by equality and diversity in achieving
higher success and productivity for an organisation?
a) Enhance creativity and motivation level
b) Better coordination and bonding in staff
c) Both a and b
Q3) According to you, to what extent the equality and diversity policies of Accor hotels are
effective?
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a) Effective
b) Ineffective
c) Neutral
Q4) Is it required for Accor hotels to make changes and modifications in its strategies to
have better implication equality and diversity at its workplace?
a) Required
b) Not required
Q5) What impact is lead by creation of diverse workforce and equality at competitive
strength and business position of Accor hotels?
a) Positive
b) Negative
c) No impact
Q6) Are you agreed with the fact that biases and discrimination within the workplace can
impede business growth and productivity?
a) Agreed
b) Disagreed
Q7) What are the various strategies and initiatives that ensures creation and proper
management of a diverse and inclusive workforce in Accor Hotels?
a) Fair HR prcatises
b) Transparent management
c) Shared decision making process
d) Effective guidance and training
Q8) What overall role is lead by diverse force on productivity and success of Accor hotel?
a) Positive role
b) Negative role
Q9) What are the various negative implications that could be faced by Accor hotels due to
lack of equality and diversity at workplace?
Q10) What contribution and initiative could be made by leaders of Accor hotels to promote
a diverse and inclusive workforce?
Q11) Any further recommendation for Accor Hotels to put in a diverse and inclusive
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workforce?
TASK 3
P5. Analysis and presentation of findings
Interpretation of quantitative data
For analysis and presentation of findings of current research use of pie charts and
frequency table is made a description of which is provided below:
Theme 1: Concept of equality and diversity
Q1) Are you having any understanding about the concept of equality
and diversity?
Frequency
a) Yes 17
b) No 3
17
3
Frequency
a) Yes
b) No
Interpretation
It can be analysed that Concept of equality and diversity is gaining higher importance in
organisation as 17 respondents out of 20 are having understanding about the concept of equality
and diversity while only 3 are there who are unaware with this phenomenon.
Theme 2: Advantages lead by equality and diversity
Q2) What are the possible advantages those are lead by equality and
diversity in achieving higher success and productivity for an
Frequency
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organisation?
a) Enhance creativity and motivation level 10
b) Better coordination and bonding in staff 8
c) Both a and b 2
10
8
2
Frequency
a) Enhance creativity and
motivation level
b) Better coordination and
bonding in staff
c) Both a and b
Interpretation
Many advantages and benefits are associated with creation of equality and diversity as it
has been observed from above diagram that 10 respondents has supported enhance creativity and
motivation level where as 8 participants are in favour of better coordination and bonding in staff
as are the possible advantages those are lead by equality and diversity in achieving higher
success and productivity for an organisation. Further, 2 individuals are also there who have
supported both a and b options.
Theme 3: Extent to which equality and diversity policies of Accor hotels are effective
Q3) According to you, to what extent the equality and diversity
policies of Accor hotels are effective?
Frequency
a) Effective 12
b) Ineffective 5
c) Neutral 3
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12
5
3
Frequency
a) Effective
b) Ineffective
c) Neutral
Interpretation
It has observed from the above table and pie chart that 12 respondents believes that the
equality and diversity policies of Accor hotels are effective where as 5 participants are having a
thinking that the current strategies of Accor hotels are ineffective in creating a diverse
workplace. Further, 3 participants are also there who are neutral regarding the extent effectives
of equality and diversity policies of Accor hotels.
Theme 4: Changes and modifications in strategies for better equality and diversity at its
workplace
Q4) Is it required for Accor hotels to make changes and
modifications in its strategies to have better implication equality and
diversity at its workplace?
Frequency
a) Required 18
b) Not required 2
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18
2
Frequency
a) Required
b) Not required
Interpretation
18 respondents out of 20 believes that significant changes and modifications are required
in strategies of Accor hotel to have better implication equality and diversity at its workplace
while 2 participants believes that the current strategies of Accor hotel does not required any
changes and modifications.
Theme 5: Impact lead by creation of diverse workforce at competitive strength
Q5) What impact is lead by creation of diverse workforce and
equality at competitive strength and business position of Accor
hotels?
Frequency
a) Positive 15
b) Negative 1
c) No impact 4
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15
1
4
Frequency
a) Positive
b) Negative
c) No impact
Interpretation
15 respondents believes that a positive impact is lead by creation of diverse workforce
and equality at competitive strength and business position of Accor hotels as it enhance creativity
and productivity level of employees while 1 individual is in favour of its negative impact where
as 4 are also there who are in support of no impact is lead by diverse workforce on competitive
strength.
Theme 6: Biases and discrimination impede business growth and productivity
Q6) Are you agreed with the fact that biases and discrimination
within the workplace can impede business growth and productivity?
Frequency
a) Agreed 16
b) Disagreed 4
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16
4
Frequency
a) Agreed
b) Disagreed
Interpretation
With respect to above pie chart it has been observed that 16 participants believes that
biases and discrimination lead to a feeling of stress and dissatisfaction in employees that impede
business growth and productivity where as 4 respondents are disagreed with this fact.
Theme 7: Strategies and initiatives for creation and management of a diverse and inclusive
workforce
Q7) What are the various strategies and initiatives that ensures
creation and proper management of a diverse and inclusive
workforce in Accor Hotels?
Frequency
a) Fair HR practises 7
b) Transparent management 4
c) Shared decision making process 5
d) Effective guidance and training 4
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7
4
5
4
Frequency
a) Fair HR practises
b) Transparent
management
c) Shared decision making
process
d) Effective guidance and
training
Interpretation
7 respondents out of 20 are in favour of four transparent practises as an effective strategy
for creation and proper management of a diverse and inclusive workforce where as 4 are in
favour of transparent management. Apart from this, 5 individuals are in support of shared
decision making process where as 4 are in favour of effective guidance and training as a effective
initiatives that ensures creation and proper management of a diverse and inclusive workforce in
Accor Hotels.
Theme 8: Role played by diverse force on productivity and success
Q8) What overall role is lead by diverse workforce on productivity
and success of Accor hotel?
Frequency
a) Positive role 18
b) Negative role 2
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18
2
Frequency
a) Positive role
b) Negative role
Interpretation
18 respondents believes that positive role is lead by diverse workforce on productivity
and success of Accor hotel as it enhance its productivity and also ensures better coordination at
workplace where as 2 participants are also there who are in support of negative role of diverse
workforce on productivity and success of Accor hotel due to higher cost of training and
management.
Interpretation of qualitative data
Use of thematic approach is made for analysis and presentation of qualitative data which is
stated below:
Theme 9: Negative implications that could be faced by Accor hotels due to lack of equality
and diversity at workplace
Interpretation
According to the maximum number of respondents have supported that lack of diversity
and equality leads to develop stress and tension among individuals which impacts their overall
performance and productivity. After all this, lack of equality also impacts the reputation and
goodwill of Accor hotel in terms of its expansion and impacts its productivity.
Theme 10: Contribution and initiative made by leaders of Accor hotels to promote a diverse
and inclusive workforce
Interpretation
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As per the large number of respondents leaders need to take prominent steps in order to
develop and promote equality and diversity within the organisation. Also they need to introduce
those employees who have culture and language difference by engaging them in the various
business activities. Therefore, it leads to boost up the morale and motivation of employees that
positively influences their performance.
P6. Recommendations
On the basis of evaluation of above findings and data following recommendation could be
made for Accor Hotels to put in a diverse and inclusive workforce:
 Adoption of fair HR practises are recommended for Accor Hotel as it ensures more
flexible and fair recruitment and selection of individuals that lead to selection of
employees from a diversified culture and background thus, facilitates and ensures diverse
and inclusive workforce. Further, fair HR practise also ensures higher motivation and
satisfaction level in employees of Accor hotel through ensuring unbiased opportunity and
growth for all employees that lead to creation of a diverse workforce.
 Effective guidance and training for employees together with shared decision making is
also recommended for Accor hotels timely learning and training ensures better
understanding and collaboration in staff regarding different culture and individual thus,
ensures better connection and respect among employees to build a diverse workforce.
Further, shared decision making also ensures higher level of participation and
involvement of employees in order to create a more positive and inclusive workplace
environment at Accor hotel.
TASK 4
P7. Reflection
By considering the whole research it is determined that the investigation is conducted in an
effective and passionate manner by me and by this I also learn a lot of things that can enhance
my prominent skills. With the help of this investigation I have developed my communication and
interpersonal skills. Moreover I also learn knowledge about the prominent concepts of diversity
and equity and also use suitable techniques for the research methodology that is learnt by me. In
this the usage of Gantt chart and WBS is also complete by me on the stipulated time period for
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the conclusion of scheme. Furthermore, I also develop a development organization plan
regarding the efficiency of my job in order to get together the preferred targets with the least
amount and capital. In relation with this prominent problems are face by me concerning the time
and team organization but also tackled in the effective manner with the help of my competencies
and capabilities. Therefore Research report is more prominent for me in order to develop my
skill and offer me an effectual message way that is obliging in developing improved
communication with other individuals. This investigate also create and in general individual and
specialized expansion in me and my group organization knowledge as by this my personality got
enhanced and also opened many doors for me towards my career development and future
opportunities.
CONCLUSION
By considering the above research it is analyse that management of business need timely e
investigation and developing most prominent and effective decision for the success and growth
of business. In relation with this the main aim of diversity and equality within the organisation is
to develop equal job opportunities for the each and every employee in order to create positive
working environment within the organisation. For this use of many prominent strategies are done
in order to develop diverse and inclusive workforce. The project management plan also offer the
instructions and framework for the on time completion of project and use of Gantt chart and
WBS are made in order to meet the time frames and prominent stages of project.
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REFERENCES
Books and Journals
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APPENDIX 1
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
I have completed project on “To Determine the
Strategies and Initiatives to ensure a Diverse
Workforce. A case study on Accor Hotels”.
Yes
Yes
No
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research tasks?
 Did you identify any additional risks/issues that
have an impact on the project management
plan?
Yes, Some issues are faced by me while doing this
research that is related with time and team
management and lack of resources.
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No
Problems encountered
 What barriers did you face?
 How did you overcome them?
The main barrier faced by me is related with lack of
resources.
For gathering with the complexity of lack of resources
well-organized usage if possessions are complete by
me and employ of WBS and Gantt diagram are also
finished to reduce wastage of resources.
New Ideas and change of project direction I require 1 more weeks for implementation my scheme
in a improved approach.
What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the future?
I Feel dissatisfied.
Yes
As per my view my presentation is fine and I and
contributes 100% of my skill and aptitude.
I can get better my time management and by next
week.
This research has enhanced my overall personality
and leads to my development and also improved my
attitude towards work. My knowledge about the
development of equality and diversity is also
developed.
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Tasks planned for next week Which tasks are priorities?
 Have you set aside sufficient time for
completion?
Gathering and collection of most trustworthy and
authentic data was my priority.
yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
APPENDIX II
Template for Performance Review to be attached with the report by the
learner:
 What was the Project supposed to accomplish?
The project attains “To analyse the techniques and initiatives to make sure a diverse workforce.” A case
study on Accor hotels.
 Did the project succeed in its aims/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, by considering the above analysis project achieve its success and growth in
terms of its aims and objectives within the stipulated period of time.
 What things do you think worked well and why? Evaluate all aspects of the
project (e.g initial inception, project activities and project outcomes) from a
range of perspectives.
My interpersonal and team working skill worked well in relation with employees
and maintaining healthy relationship with them with the help of probable activities.
In this context use of Gantt chart, WBS and project management plan is helpful for
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the research.
 What problems emerged during the project and how were they tackled? Was
there timely identification of issues and resolution during the project process?
Problems arise because of the lack of time management, problem solving and
analytical skills which can become hurdle in analysing and resolving problems and
also resolved with the use of Gantt chart.
 What did you learn from undertaking the project?
Excellent interpersonal and team working skills throughout the whole project.
 How would you rate your performance as a management consultant leading
the project?
8.5 Out of 10.
 What strengths and weakness of your performance did you identify?
On the basis of the performance level it is analysed that my interpersonal and team
working skills are my strengths whereas time management, problem solving and
analytical skills are my weakness.
 How will this inform and support your continuous professional development?
The existing research is useful for me in informing and supporting my development
in order to enhance my professional skills on continuous basis by developing better
understanding regarding the equality and diversity collectively by creating better
managerial and professional skills.
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