Managing A Successful Business Project

This project analyzes the impact of digital technology on the growth and innovation of small businesses, using Continental Consulting Limited as a case study. It explores the company's need to upgrade its outdated technology and analyzes the influence of mobile technology on sales and goodwill. The project includes a detailed project management plan, a Gantt chart, and a work breakdown structure, as well as a small-scale research study using questionnaires to gather data from employees.

Managing A Successful
Business Project

INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Aims and objectives...............................................................................................................4
P2 Project management plan.......................................................................................................5
P3 Gantt chart and work breakdown structure............................................................................7
TASK 2............................................................................................................................................9
P4 Small scale research...............................................................................................................9
TASK 3..........................................................................................................................................11
P5 Analysis of research and data..............................................................................................11
P6 Recommendation.................................................................................................................14
TASK 4..........................................................................................................................................15
P7 Reflection.............................................................................................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17
APPENDIX....................................................................................................................................18
Log book........................................................................................................................................18

INTRODUCTION
Digital denotes as an electronic technology that helps in generating, storing and
processing data at workplace. However, main objective behind installing latest tools is to cope up
with current changes and trends. As a result, numerous of small and medium businesses are
trying to upgrade their equipmentsequipment’s and machineries (Drucker, 2012). Thus,
“Continental Consulting limited” which is a small firm headed by Mario Bindas as CEO
engaged in business Process Re-engineering are aiming to upgrade their previous technologies.
Therefore, whole assignment is going to highlight the foremost agenda of firm that is “assessing
the influence of technology on small business growth and innovation”. In the beginning of
the project, prominent objective of the research will be explained in order to design an
impressive project management plan by considering necessary elements. Furthermore, work
breakdown structure and Gantt chart will be produced for providing accurate time frame for
project. Along with this data accumulation is also outlined in the report for understanding the
opinions of others towards usage of digital technology.
TASK 1
P1 Aims and objectives
Continental consulting limited is a small firm which was started eight years ago and
involved in a Business Process Re-engineering. At that time, their main objective is to offer best
services to small and medium manufacturing firms situated in London and around Greater
London. However, in coming time period there is lots of changes are incurred in IT industries
which make the company feel that they are lagging behind. For example;
equipmentsequipment’s, tools and machineries of selected firm are eight years old and it
becomebecame obsolete. As a result, one of the major agenda which comes out in an official
meeting is that “upgrading of previous equipmentsequipment’s in order to overcome the key
weakness” of an organization (Eckerson, 2010). Thus, most prominent objective of the research
is to “analyse the impact of digital technology in supporting growth of small business”.
As a section head of research department in continental consulting limited, it is essential
to design a specific aim of the research in order to move towards corrective direction. Basically,
digital technology is a cluster of various modern and advanced equipmentsequipment’s which
are used by an organization for handling their business operations. Thus, selected firm is also

trying to update their old versions of technologies step by step (Lin and Chen, 2012). Therefore,
first or foremost aim of Continental consulting limited is –
Research Aim-
“To determine the influence of mobile technology upon organizational sales and its
goodwill at marketplace: A case study on Continental Consulting Limited”
Research Objectives-
 To analyse the concept of mobile technology.
 To determine the impact of mobile equipmentsequipment’s upon company sales and its
goodwill.
 To ascertain the contribution of mobile technology in the growth of Continental
Consulting limited. To identify the relationship between mobile technology and company sales.
Research questions-
 Explain the concept of mobile technology?
 How the mobile equipmentsequipment’s influence company sales and its goodwill?
 What is the contribution of mobile technology in the growth of Continental Consulting
limited?
 What is the relationship between mobile technology and company sales?
P2 Project management plan
Upgrading of digital technology is a really complex procedure due to the technical
features and signs which are not easy to understand by unskilled employees. Thus, it is essential
for managers of Continental consulting limited is to design an appropriate plan for entire
research in order to manage things in a suitable way. However, project management is a
blueprint which helps an organization to implementing their plan and ideas effectively.
Mainly, it consist of all the necessary elements which will be consider by company while
updating their digital tools such as; time, cost, risk, resources, communication, quality and scope
(Polonsky and Waller, 2018). Hence, detailed description of these components are discussed as
follows-
 Scope – As per the section head and CEO of an organization, company wants to update
their past technologies in order to implement current changes at workplace. However, IT
industry is having a wide scope across the globe due to the emergence of modern

equipment’s such as mobile applications are used for connecting people at international
platform. In fact, IT industries are coming with more and more options for Business
process such as; computer technology is a maximum usage tool that is utilized by
corporate world for storing authentic data. Therefore, an organization is having numerous
of opportunity to upgrade their tools by analysing the current changed market in order to
attain their prior set agenda (Meskendahl, 2010).
 Cost – Capital is considered as backbone of business operations because almost entire
organizational activities are dependdepending upon funds. For example; hiring of skilled
or experienced employee requires high amount of salary to them, buying of latest
technology consume maximum range of cost and so on. Thus, it has been understood that
company needs to forecast their budget before implementing their plan at workplace as it
helps in minimizing the additional cost (Jeston, 2014). However, current project of
Continental Consulting Limited is going to consumer approx. 1000GBP in which some of
the necessary expenses that might covered is explained below-
Expenses Amount (GBP)
Cost of Employer (dual role) 100GBP
Cost of software/ machinery 200GBP
Installation charge 150GBP
Testing procedure 250GBP
Additional expense 300GBP
Total 1000GBP
 Time- According to given scenario company is lagging behind as compared with current
market as they are having eight year oldeight-year-old tools because of which managers
needs to set specific time frame for completing their updating project. In fact, time is
really crucial factor for organization as it is essential to meet the current demands of
customers rapidly in order to establish their image at marketplace. Therefore, after
assessing budget of the project it has been understood that around 6 months will consume
for completing the research (Loch, DeMeyer and Pich, 2011).
 Quality – Installation of digital technology is a long as well as complex procedure which
requires high range of funds, skilled employees, proper planning and so on. As all these
factors aids in managing entire activities but on the same time quality measurement is

also most indispensable element in this process. Basically, main objective of quality team
is to control the probabilities of errors that might incur while continuing the process of
installation. Moreover, prior checking of quality helps Continental Consulting limited in
minimizing their unusual losses which occurred during the process (Dutta and Bose,
2015).
 Communication – An effective interaction is indispensable for the smooth functioning
of whole procedure as minor misunderstanding can change the positive result into
negative. It means, communication is also consider considered as one of major aspect in
project management plan of selected firm because proper coordination and team work
between staff members is a sign of great achievement. Thus, a manager needs to make
sure that communication procedure is totally clear and concise (Doherty, Ashurst and
Peppard, 2012).
 Risk – Future is uncertain which means fluctuation in any factor occurs anytime and it
can affect the agenda of company. For example; changes in the price of software because
of high demand disturb the prior set budget. It means, a manager needs to have creative
minds as well as contingency plan for controlling the possibilities of risk (Crane and
Matten, 2016).
 Resources – It’s all about materials which is required by Continental Consulting limited
to accomplish their set objectives such as; human resource, plant or machinery, funds,
land and building henceforth. In fact, all these are necessary also to complete the project
such as; capital is used for buying all the other resources like skilled labour will be hired
by offering high range of salary.
Hence, all the above factors are indispensable for completing the project of technology
Updation in perfect manner as these will helps in directing entire team towards corrective path.
Along with this, support in difficult situations by presenting contingency plan (Wikström and et.
Al., 2010).
P3 Gantt chart and work breakdown structure
Installations of latest or advanced technology consist of long procedure due to the high
range of complexity. Along with this, it requires specific time period and skilled employees at
Ccontinental Cconsulting Llimited for managing risky circumstances. Thus, Work breakdown
structure is most appropriate tool that is used by an organization for managing business activities

in more suitable manner. Main objective of this element is to split the task into various
employees or department for minimizing the work pressure from one group. It means, a manager
needs to split the duties between several team members in order to distribute the responsibilities
(Den Hertog and et. Al., 2010). However, this structure is to complete the whole project in a
minimum time frame but in a corrective manner.
Apart from this, Gantt chart is designed for directing the employees about specific time
for each and every activity in order to control the wastage of duration. In fact, stages helps an
organization while conducting business activities such as; employee will set the mind while
accomplishing their business activities and tried to finish in a given time frame (Ajmal, Helo and
Kekäle, 2010).

Critical path for completing the project of Continental Consulting Limited was drawn
above in order to understand the actual direction for attaining the set objectives.
TASK 2
P4 Small scale research
Continental Cconsulting Llimited requires to analyse view points and opinions of their
customers. Thus, it is essential to accumulate necessary data and information about the benefits
and drawbacks of digital technology such as; impact of mobile applications on business sales.
However, various methods are identified which might be used by company for gathering relevant

facts or figures about the usage of technology at workplace as well as their demand in corporate
world. Some of the data collection methods are discussed as follows-
 Primary- Data which is collected by an organization by itself for a first time such as;
questionnaire is one of most suitable example from which fresh information is acquired.
In fact, this information is more realistic because it’s a firsthand data (Primary source
and secondary source, 2018).
 Secondary – Another name of this method is second hand because these informationthis
information are already used by some other person. For example; factors determined
through books are consider under this tool because that information areis read by number
of people.
 Qualitative – It means information is acquired by Continental Consulting Limited
through quality rather than any factor such as; appearance, value of that data at specific
place or situation.
 Quantitative- Numerical or statistical data is acquired by this tool which is used by
company while making financial decision.
It has been understood that all the above methods are suitable according to the situations
but for selected firm questionnaire is most appropriate one because company wants to know the
need of upgrading technology at workplace. For example; wanted to know about the influence of
mobile technology in maximising company sales as well as its goodwill. Therefore, around 20
staff members are selected for understanding the perception of employees towards technology
upgrade (Crawford and Nahmias, 2010).
Questionnaire
Q1. What is your first preference in terms of technology to perform business activities?
 Latest technology
 Traditional technologies
Q2. Do you really want to use latest tools for performing assigned job?
 Yes
 No
Q3. Is there any change in your performance with the use of latest technology?

 Yes
 No
Q4. Is there any change in customer demand with the installations of modern
technologies?
 Yes
 No
Q5. Is there any fluctuation in company sales performance?
 Yes
 No
Q6. What is the benefit of using latest technology at workplace?
 Personal or professional development
 Sales improvement
 Enhancement of goodwill
 All the above
Q7. Any suggestion you want to give about installation of modern technology at
workplace?
TASK 3
P5 Analysis of research and data
Theme 1:- Your first preference in terms of
technology to perform business activities.
Frequency
Latest technology 15
Traditional technologies 5

Interpretation- From the above diagrammatic representation, it has been analysed that
demand of modern technologies are increasing day by day due to its efficiency and usefulness at
workplace. Thus, around 15 members of Continental consulting limited prefer latest technology
for organization and agree with the installation of new software. On the other hand, almost 5
employees are not agreeing with this statement and they are selecting traditional tools for
enjoying their comfort level.
Theme 2:- Are you really wanted to use
latest tools for performing assigned job.
Frequency
Yes 14
No 6
Latest technology
Traditional technologies
0
5
10
15
15
5 Column C
Yes No
0
2
4
6
8
10
12
14
14
6
Column C

Interpretation- From the above graphical representation, it has been analysed that in
between 30 respondents, 14 individuals wanted to use latest tools for performing assigned job
whereas 6 candidates are not. These are required factors of an organisation for betterment of their
performance for assigned job role.
Theme 3:- Any change in your performance
with the use of latest technology.
Frequency
Yes 16
No 4
Interpretation- On the basis of demonstration, it is assessed that 16 members get
succeeded in improving their performance by using latest tools. Whereas, rest 4 individuals
failed in attaining their set objectives or goals in a defined time frame.
Theme 4:- Any change in customer demand
with the installations of modern
technologies.
Frequency
Yes 17
No 3
Yes No
0
2
4
6
8
10
12
14
16
16
4
Column C

Interpretation- Throughout the analysis, it has been understood that customer demand is
really changing with the use of modern technologies because almost 17 members are fully
agreeing with this statement. On contrary to this, only 3 employees are not satisfied with this
statement because of their own reasons.
Theme 5:- Is there any fluctuation in
company sales performance.
Frequency
Yes 18
No 2
Yes No
0
2
4
6
8
10
12
14
16
18 17
3
Column C

Interpretation- By analysing employees performance, it is identified that there is a
major fluctuation in sales performance of an organization because 18 staff members are agree
with this statement. In fact, few members like this technology as it helps in enhancing their
personal knowledge also. Whereas, only 2 individuals are not satisfied with this statement and
believes that there is no change in sales volume.
Theme 6:- Benefit of using latest technology
at workplace.
Frequency
Personal or professional development 5
Sales improvement 5
Enhancement of goodwill 5
All the above 5
Yes No
0
5
10
15
20 18
2
Column C

Interpretation- By assessing various situations and viewpoints of employees, it has been
analysed that usage of latest technology in current time frame is really indispensable. In fact,
various members are agreeagreeing with the installation of advanced technology because of its
several benefits such as; personal and professional development, improvement in sales,
enhancement of goodwill and so on. Thus, 5 members are saying that personal or professional
development, another 5 are selecting sales improvement, other 5 are goodwill and rest 5 are
saying all these are improved. Hence, it has been proven that continental consulting limited
needs to install latest technology and improve their IT department for acquiring several benefits.
P6 Recommendation
By analysing the whole research one thing is determined that digital technology is not an
easy procedure due to the involvement of various complexities such as; consume maximum
amount of funds, skilled labour, technical support and so on. Thus, a the manager of continental
Personal or professional development
Sales improvement
Enhancement of goodwill
All the above
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5
5
5
5
5
Column C

consulting limited needs to consider few things in order to minimize the chances of mistakes and
errors. For example;
 Make sure that employees are fully trained and updated about modern technology or
applications in order to minimize the probabilities of accidents.
 In future company requires considering specific factors before appointing employees
such as; experiencing, talent, knowledge about modern technology, ability to deal with
risky situation and so on. As it helps in minimizing the cost of additional training and
development programme.
 Reserve funds before getting involved in these kind of activities for reducing the
obstacles of success.
 Create a positive relationship between staff members for marinating the proper
coordination between them while working as a team.
 On the basis of data collection practices, it has been suggested that Continental consulting
Ltd needs to implement advance technology because it will assist to enhance performance
of employees.
 Company needs to upgrade technologies that aid to enhance sales performance of
organisation.
TASK 4
P7 Reflection
Throughout the analysis I have gone through numerous of issues and problems while
attaining my set objectives that is; implementation of latest technology such as; mobile
technology at workplace for maximizing company sales as well as its goodwill establishment.
For example; when I was asking with employees about the installation process thenem some
might agree with my opinion but few are not happy with this as they are finding it as a
complicated process. Along with this, funds isare also one of major factor which act as an
obstacle in my success path because sometime I really need technical staff for understanding
code language of software. For example; few experienced or technical team are demanding high
salary and we are getting failed in fulfilling their desires. Thus, in attaining my set target of the
research I have encountered major issues but somehow I have managed all the things and get
succesuccesseded in achieving my aim.

CONCLUSION
From the above report, it has been summarized that usage of latest technologies is
maximizing at marketplace due to which small business are also trying to upgrade their previous
equipmentsequipment’s in order to maximize profit level. Hence, whole assignment is circulated
around the installation of digital technology by showing its influence on progress of small firm
which is continental consulting limited. Along with this, questionnaire was also used for
understanding the perceptions of distinct employees that are performing at workplace in order to
analyse the need of digital tools. Thus, after analysing the viewpoints of several
membersmember’s managers of an organization get aware about the need of technology for
employees, customers as well as success of whole association.

REFERENCES
Books and Journals
Drucker, P., 2012. Managing the non-profit organization. Routledge.
Eckerson, W.W., 2010. Performance dashboards: measuring, monitoring, and managing your
business. John Wiley & Sons.
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Jeston, J., 2014. Business process management. Routledge.
Doherty, N.F., Ashurst, C. and Peppard, J., 2012. Factors affecting the successful realisation of
benefits from systems development projects: findings from three case studies. Journal
of Information Technology, 27(1), pp.1-16.
Den Hertog, P and et. Al., 2010. Capabilities for managing service innovation: towards a
conceptual framework. Journal of service Management, 21(4), pp.490-514.
Crawford, L. and Nahmias, A.H., 2010. Competencies for managing change. International
journal of project management, 28(4), pp.405-412.
Ajmal, M., Helo, P. and Kekäle, T., 2010. Critical factors for knowledge management in project
business. Journal of knowledge management, 14(1), pp.156-168.
Wikström, K and et. Al., 2010. Business models in project business. International Journal of
Project Management, 28(8), pp.832-841.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Dutta, D. and Bose, I., 2015. Managing a big data project: the case of ramco cements
limited. International Journal of Production Economics, 165, pp.293-306.
Loch, C.H., DeMeyer, A. and Pich, M., 2011. Managing the unknown: A new approach to
managing high uncertainty and risk in projects. John Wiley & Sons.
Lin, A. and Chen, N.C., 2012. Cloud computing as an innovation: Percepetion, attitude, and
adoption. International Journal of Information Management, 32(6), pp.533-540.
Meskendahl, S., 2010. The influence of business strategy on project portfolio management and
its success—A conceptual framework. International Journal of Project
Management, 28(8), pp.807-817.
Online
Primary source and secondary source. 2018. [Online]. Available through:
<https://businesscasestudies.co.uk/food-standards-agency/market-research-and-
consumer-protection/primary-and-secondary-research.html>.

APPENDIX
Log bookProject Logbook for the chosen
:
organisation Continental
Consulting Limited
:
Name of the learner
:
Name of the Supervisor
:
Project Title Managing successful
business
:
Date
/
Update of weekly research tasks
(
achieved Account for a minimum of
)
six weeks with dates

?
What have you completed

Did you fulfil Task
?
requirements

Are you on track and within
?
deadlines set



Did you need to make any
changes to your project
?
management plan
Comments
Installation of digital
technology
Yes
Yes, each and every
requirements are
accomplished in a given time
frame.
None of the modification is
required
/
?
Any risks and or issues identified

/
Did you identify risks issues
with a lack of skills required
for undertaking research
,Yes few potential areas are
identified and corrected with
.possible solutions

?
tasks

Did you identify any additional
/
risks issues that have an
impact on the project
?
management plan
Related task and management
.are connected with the plans
Problems encountered

?
What barriers did you face

?
How did you overcome them
Trust and fund issue.
Proper solutions by the
support of team member.
New Ideas and change of project
direction
development perspective
digital tools are more effective
.and effecient
What Have I learnt about myself
?
this week

How did I feel when I had to
/
?
deal with tasks problems

Did I find it useful to complete
?
the tasks

?
How well have I performed
?
What did I contribute

What can I improve on next
?
week
How to resolve complex issues
in a minimum time period.
Yes
This report is effeciently
performed by me.
My interaction skills needs to
be .enhanced
It will be helpful in
interpreting positive ways to
director by which coming
.judgement can be taken


How might this learning apply
?
in the future
Tasks planned for next week

?
Which tasks are priority

Have you set aside sufficient
?
time for completion
Type of difficulties and
problems were faced by
organisation
,Yes I have
( ,
Project plan status to date on
,
)
ahead behind
Up to date
Supervisor comments to address
Signature of the Supervisor and
:
date
Performance review
1. ?What was the Project supposed to accomplish
This project is supposed to accomplishe need of latest technology
for small firm.
2. / ?Did the project succeed in its objectives how do you know
, .Specifically please outline any evaluation and assessment undertaken
The major aim and objective of the company is to upgrade their
old equipment’s.
3. ?What things do you think worked well and why Evaluate all
( . ,aspects of the project e g initial inception project activities and project
) .outcomes from a range of perspectives
Initially, I was unprotected to entire activities which are concerned in it
4. What problems emerged during the project and how were they
?tackled Was there timely identification of issues and resolution during
?the project process

,Yes it was difficult to accumulate concise data and conduct them to
solution
5. ?What did you learn from undertaking the project
By this task I have acquire which is needed to follow current
.digital technology so that objectives can be earned in effective manner
6. How would you rate your performance as a management consultant
?leading the project
8 10.out of
7. ?What strengths and weakness of your performance did you identify
My main strength is better and effective management ability .
8. How will this inform and support your continuous professional
?development
It is important for corporate level to modulate free flow of
.abstraction in company as they can get with together