Managing a Successful Business Project

This project analyzes the need for improvement in recruitment, selection, and training of employees for multinational companies to meet international requirements, using Nestle as a case study. It includes a project management plan, research using qualitative and quantitative methods, and recommendations for improvement.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

Contents
TASK 1..........................................................................................................................................................3
P1Project aims and objectives.................................................................................................................3
P2 Project management plan that covers cost, scope, time, quality, communication, risk and resources
.................................................................................................................................................................4
P3 Work breakdown structure and Gantt chart to provide time-frame..................................................6
TASK 2..........................................................................................................................................................9
P4 Small scale research by applying qualitative and quantitative research methods..............................9
TASK 3........................................................................................................................................................11
P5 Analyse research and data using appropriate tools & techniques....................................................11
P6 Communicate appropriate recommendations as a result of research and data analysis.................14
TASK 4........................................................................................................................................................15
P7 Reflect on the value of undertaking research to achieve stated objectives and own learning &
performance..........................................................................................................................................15
CONCLUSION.............................................................................................................................................16
REFERENCES..............................................................................................................................................17

Title: How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements.
INTRODUCTION
Globalization is a procedure which integrates regional and national societies, economies
and culture in a unified manner with the help of global trade. It describes the interlink among
various parts of world due to which expansion in international trade and economic activities
takes place. Project management is a practice which plan, initiate, formulate, control, execute the
work of a project in a systematic manner. This will benefit the company in achieving desired
outcomes in a specific time period. Managing a project in a proper way is a complex procedure
and require focus on aspects like time, cost, scope etc. This report is based on Nestle which is a
Swiss food and drink organisation, situated in Vaud, Switzerland. It will cover objectives and
aims of company and a project management plan. Also, Gantt chart and work breakdown
structure will be prepared. Data analysis and research is done and in accordance with that valid
recommendations and conclusion will be provided.
TASK 1
P1Project aims and objectives
Background of the research
Every company want to hold a strong position in local, regional and foreign market that
will help them in achieving their desired goals in a proper manner. To achieve these goals and
objectives, updated technology and sufficient amount of funds are requiredso that all the work
can be performed in an efficient manner. To satisfy international demand, an organisation is
needed to improve its recruiting, selecting and training process. It will benefit the company in
working appropriately in complex and changing situations. NESTLE is a transnational company
dealing in food and drinks sector. Company is situated in Vaud, Switzerland. It is the largest
company around globe in terms of revenues. Company provides confectionery, snacks, breakfast,
pet food etc. in context with present situation, company is operating worldwide. To sustain is
strong presence in market, it is essential for company to hire and select suitable workforce that is
able to manage business operations at global level.
Purpose of the research

Main purpose to carry out this research is to identify the ways in which multinational
organisation can improve their recruitment, selection and required training of employees. It will
support the firm in enhancing the working productivity of workers that will benefits in
achievement of organizational goals and procedures. Also, it will benefits NESTLE in attaining
all international needs om an appropriate manner so that market shares of firm can enhance
profitably. In accordance with researchers view point, this research will increase the professional
and personal knowledge of researcher that will help them in conducting future researches.
Aim: “To identify the requirement of improvement in recruitment, selection and training
of workers for multinational companies to satisfy international needs.” A case study on Nestle.
Objectives:
 To understand the concept of recruitment, selection and training.
 To analyze the importance of recruitment, selection and training for Nestle while
business expansion in international market.
 To determine the ways that will benefits Nestle in improving their recruitment, selection
and training process.
Questions:
 Do you understand the concept of recruitment, selection and training?
 What is the importance of recruitment, selection and training for Nestle while business
expansion in international market?
 What are the ways that will benefits Nestle in improving their recruitment, selection and
training process?
P2 Project management plan that covers cost, scope, time, quality, communication, risk and
resources

Project management plan is an approved and formal document which is needed to properly
execute a business project. It defines the action which are important to describe, integrate,
coordinate, plan and execute various planning activities. It will define proper way by which
Nestle can complete its project profitably. Different aspects which are related with project
management plan of Nestle are time, scope, risk, resources, cost, quality etc. These aspects are
mentioned below:
 Cost: It is considered as one of the essential aspect while managing a project. Estimation
of cost will benefit an organisation in understanding the amount of finances which are
needed to execute project in a proper manner. To manage a project properly, it is
essential for the researcher to have sufficient money so that all work can be performed in
a timely manner. Proper budget will help Nestle in preparing budget that will include all
estimated costs required in improving recruiting, training and selecting process of
company. For company, estimated cost is 32000 pounds. Project manager of company
have to perform all activities under this cost. From researcher’s side, estimated cost is
200 pounds.
 Scope: This project is started to analyse various factors that will help in carrying out
improvements in selecting and recruiting process so that capable skills can be hired. It
will enhance the brand reputation of Nestle in regional and foreign market. It defines that
the research scope is very high and will help the company in achieving its purpose of
conducting research. For researcher’s side, scope is wide as conducting this research will
help in gaining new information and experience which will be helpful for future
researches.
 Time: To operate a project in a proper manner, sufficient time is needed. If estimates
time will be less, then mismanagement of activities will take place. Estimated time for
company to accomplish this project is 11 weeks. For researcher, estimated time is 7
weeks. Sufficient time will allow the team member of project to carry out each activity in
an organised manner.
 Quality:It is another essential aspect which is associated with managing a project. While
managing a project, quality is evaluated according to the techniques and tools that are
used. If appropriate methods and techniques will be implemented, then required research

will also take place properly. In context with Nestle, effective training and regular
discussions will help company in performing project activity.
 Communication: Without effective communication methods, it is complex for project
members to interact and share information with each other. Ineffective communication
and interaction can result in project failure. Project members of Nestle can use several
communication tools to interact and communicate with each other like printed
documents, telephonic conversations, e-mails, voice conferencing etc. form researcher’s
side required communication tools will be phone calls, e-mails and SMS to gather
relevant and required information.
 Risk: Different risks which can be faced by researchers while carrying out research is
lack of information, insufficient funds or mismanagement of time. For company,
potential risks can be lack of investment and finances, time mismanagement and
improper communication.
 Resources:To manage business activities and operations in a proper way, sufficient
resources are needed. In case of Nestle, important resources will be advanced technology,
capital, finances and human resources. For researcher, required resources will be money,
books, internet, magazines etc.
P3 Work breakdown structure and Gantt chart to provide time-frame
Work break-down structure: WBS is a key project deliverable which organises and
divides the work of project in different manageable parts. It specifies the project scope into small
sections which are easily manageable and will get completed in a timely manner.

Gantt chart: This bar chart will define the project schedule in a systematic manner. This chart
will describe all the project operations and activities in a graphical and timely manner. It is a
popular chart which specifies the imitation and ending of project in an organised manner. This
tool will properly examine, monitor and schedule the work project of Nestle. This will help
Nestle to accomplish its goals properly.

TASK 2
P4 Small scale research by applying qualitative and quantitative research methods
There are two research methods which helps in performing research in a proper manner.
These methods are defined below:
Qualitative research: This is an exploratory research and helps in understanding the
opinions and reasons for a particular topic. This method will assist in developing a thesis that
will be helpful in carrying out research. It involves unstructured or semi-structured techniques
like direct interviews, focus groups, observations etc.
Quantitative research: This research method aims to solve issues and problems with the
help of statistics and numerical data. It will help in quantifying the behaviour and perspective of
sample individuals which will denotes the entire population. In this method, data will be
collected in the form of interview, systematic observations, studies or surveys.
Primary research method:This method will help in collecting raw information and data
which is not collected and used before. This research can be performed by using tools like
interviews, questionnaires and observations etc.
Secondary research method: It includes usage of information and data which are
already collected by primary research. In this, the researcher will use information which is
gathered with the help of books, journals, internet, online links, websites etc.
For this specific project, the researcher has used qualitative method of research. In this,
primary research will be used in the form of questionnaire. Under questionnaire, some questions
will be asked to random people and answers given by them will be treated as the opinion of
entire population.
Questionnaire:
Q1) Do you understand the concept of recruitment, selection and training?
 Yes
 No
Q2) Do you think improving recruitment and selection of workforce will benefit a
company in satisfying international requirements?

 Yes
 No
Q3) What are the reasons for Nestle to improve its recruitment, selection and training
process?
 Increased profit margins
 Increased revenues
 Enhanced brand reputation
Q4) What are the advantages a company can achieve by improvements in recruitment,
selection and training procedure?
 Skilled working staff
 Improved organisational productivity
Q5) What barriers can exist while improving recruitment, selection and training of
employees?
 Shortage of funds
 Uninterested staff
 Lack of understanding
Q6) How barriers can be eliminated so that recruitment, selection and training process of
employees can be improved appropriately?
 High investment in training
 Regular meetings and seminars
Q7) Do you feel employee training will help Nestle in meeting different needs in a global
manner?
 Yes
 No
Q8) what will be the impact of improvement intraining processes for workers in Nestle?
 Timely work accomplishment
 Enhanced working capability of staff
 Reduced employee turnover
Q9) Recommend different ways by which Nestle can improve its recruiting, training and
selection methods in an effective manner.

TASK 3
P5 Analyse research and data using appropriate tools & techniques
THEME 1: Concept of recruitment, selection and training
Q1) Do you understand the concept of recruitment, selection and training? Frequency
 Yes 40
 No 10
· Yes · No
0
5
10
15
20
25
30
35
40
40
10
Frequency
Frequency
Interpretation: From above mentioned graph, it has been analyzed that out of total 50
respondents, 40 people are familiar with the concepts associated with recruiting, selecting and
training of employees where as other 10 people have no idea about this.
THEME 2: Benefits of improvement in recruitment and selection to a company
Q2) Do you think improving recruitment and selection of workforce will
benefit a company in satisfying international requirements?
Frequency
 Yes 35
 No 15

· Yes · No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
40 10
Frequency
Frequency
Interpretation: From above mentioned picture, it is stated that out of total 50 peoples, 35
individuals believes that required improvements in recruitment, training and selection procedure
will benefit a company in meeting international standards. This is because skilled staff will be
hired and training will enhance their working capabilities. Other 15 individuals believe that it
will not benefits an organisation in achieving international requirements.
THEME 3: Reasons for Nestle to improve its recruitment, selection and training process
Q3) What are the reasons for Nestle to improve its recruitment, selection and
training process?
Frequency
 Increased profit margins 30
 Increased revenues 12
 Enhanced brand reputation 8

· Yes · No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% 40 10
Frequency
Frequency
Interpretation: From above shown picture, it has been stated that out of 50 people, 30
respondents agrees that Nestle is improving its internal procedures of recruitment, selection and
training to increase its profit margins. Other 12 respondents agree that company is doing this to
increase its revenues whereas other 8 people believes that it will benefits the company in
enhancing their brand reputation.
THEME 4: Advantages to company of improving recruitment, training and selection
process
Q4) What are the advantages a company can achieve by improvements in
recruitment, selection and training procedure?
Frequency
 Skilled working staff 39
 Improved organisational productivity 11

· Yes · No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
40 10
Frequency
Frequency
Interpretation: Form above depicted graph, it is analyzed that out of 50 respondents, 39 people
believes that improvements in recruitment, training and selection will help Nestle in sustaining a
skilled working staff whereas other 11 people believes that it will improves the organizational
productivity of Nestle due to which goals and targets will be easily achieved.
THEME 5: Barriers exist during improving recruitment, selection and training of
employees
Q5) What barriers can exist while improving recruitment, selection and
training of employees?
Frequency
 Shortage of funds 28
 Uninterested staff 10
 Lack of understanding 12

· Yes · No
0
5
10
15
20
25
30
35
40
40
10
Frequency
Frequency
Interpretation: From above shown picture, it has been stated that out of 50 individuals, 28
people agrees with the fact that shortage of funds will be the barrier can impact the
improvements in recruitment training and selection as it will become difficult for Nestle to
pursue business activities where as other 10 people thinks that less interest of employees in
training can be a big barrier. Other 12 people thinks that lack of understanding can be a reason of
barrier in recruiting, selection and training of workforce.
THEME 6: Elimination of barriers carry out improvements appropriately?
Q6) How barriers can be eliminated so that recruitment, selection and
training process of employees can be improved appropriately?
Frequency
 High investment in training 38
 Regular meetings and seminars 12

· Yes · No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% 40 10
Frequency
Frequency
Interpretation:From above shown graph, it has been analyzed that out of 50 respondents, 38
individuals feels that investing high in training will helps the company in carrying out require
improvements whereas other 12 individuals feels that regular seminar and meetings will be
beneficial for company to improve in a desired manner.
THEME 7: Employee training help Nestle in meeting different needs in global manner
Q7) Do you feel improved employee training will help Nestle in meeting
different needs in a global manner?
Frequency
 Yes 40
 No 10

· Yes · No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
40 10
Frequency
Frequency
Interpretation: This above mentioned graph shows that out of total 50 people, 40 people
believes that improved employee training will help Nestle in meeting various needs in global
context where as other 10 people do not agree with this fact.
THEME 8: Impact of improvement in training processes for workers in Nestle
Q8) what will be the impact of improvement in training processes for
workers in Nestle?
Frequency
 Timely work accomplishment 25
 Enhanced working capability of staff 10
 Reduced employee turnover 15

· Yes · No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
40 10
Frequency
Frequency
Interpretation: From above mentioned graph, it is depicted that out of 50 respondents, 25
people believes in the fact that impact of improvement in training process will help employees in
Nestle to complete its work in a timely manner whereas other 10 people thinks that it will
enhances the working capabilities of its workforce. Other 15 people states that it will results in
reduced employee turnover.
P6 Communicate appropriate recommendations as a result of research and data analysis
CONCLUSION
From above performed research, it is concluded that most of the people thinks that
carrying out improvements in recruiting, selecting and training of employees will help Nestle in
attaining all required international requirements in a proper manner. Incorporating improvements
in these aspects will help company in increasing the skills and capabilities of working
employees. Also, organisational productivity will enhance. Beside this, it has been concluded
that Nestle wishes to improve its hiring and training methods to enhance revenues, brand image
and profitability of Nestle. To eliminate risks and barriers, company can adopt advanced
technology and invest high so that all the work can be performed in a desired manner without
facing shortage of finances.
RECOMMENDATION

As per the above carried out research, some recommendations can be given to Nestle
which are mentioned below:
 It is recommended to company that formulation of new plan and strategies related with
recruitment will help them in performing hiring procedure in a transparent manner. This
will help in selection of capable and efficient employees.
 Another recommendation is to invest high in training programs. This will benefit the
workers to work efficiently in changing and hard situations.
TASK 4
P7 Reflect on the value of undertaking research to achieve stated objectives and own learning &
performance
This research is carried out to identify the manner in which MNC’s can improve their
recruitment, training and selection procedures that will help them in meeting all required
international requirements. For this, I have randomly chosen 50 individuals and they will
represent the opinion of total population. By this, required information will be gathered by me.
While performing research activities, I faced some problems but then I overcome them. I faced
shortage of time and money, to overcome money problem I take help of my parents and family.
For time, I have prepared a time table. By this, I have completed research in a proper manner.
Competency How I have developed in this
area
Why I need to do to develop
further in the area
Research skills To increase these skills I
learned from primary
&secondary sources like books
and online sources etc.
Further developing my
research skills can assist me in
performing my future research
appropriately.
Project planning I enhance these skills by
appropriately observing all
aspects which areassociated
Further development will help
me in taking right decision at
right time.

with project like cost,
communication, scope etc. in a
proper manner.
Communication Skill Reading books and magazines,
attending seminars, talking
with different people will
improve my skills.
This will benefit me
communicating with team in a
proper manner by which all
information will be shared
without any mismanagement.
CONCLUSION
From above mentioned report, it has been concluded that managing a business project
require specific considerations like cost, scope, quality, communication etc. if they will not be
considered, project can fail. WBS and Gantt chart will specify each and every project activity in
a detailed manner. Different research methods will help the project manager to collect relevant
and required data in a proper manner. By this, company will attain its required results.

REFERENCES
Books and Journals
Cleveland, M., Laroche, M. and Hallab, R., 2013. Globalization, culture, religion, and values:
Comparing consumption patterns of Lebanese Muslims and Christians. Journal of
Business Research. 66(8). pp.958-967.
Coker, C., 2014. Globalisation and Insecurity in the Twenty-first Century: NATO and the
Management of Risk. Routledge.
Connell, J., 2013. Contemporary medical tourism: Conceptualisation, culture and
commodification. Tourism Management. 34. pp.1-13.
Pulina, P. and Timpanaro, G., 2012. Ethics, sustainability and logistics in agricultural and agri-
food economics research. Italian Journal of Agronomy. 7(3). p.33.
Dutta, D. and Bose, I., 2015. Managing a big data project: the case of ramco cements limited.
International Journal of Production Economics. 165.pp.293-306.
Fageha, M. K. and Aibinu, A. A., 2013. Managing project scope definition to improve
stakeholders’ participation and enhance project outcome. Procedia-Social and
Behavioral Sciences. 74. pp.154-164.International Journal of Business and
Management. 7(2). p.89.
Fisher, E., 2011. What practitioners consider to be the skills and behaviours of an effective people
project manager. International journal of project management, 29(8). pp.994-1002.
Hillson, D., 2017. Managing risk in projects. Routledge.
Hung, S. Y. and et. al., 2012. Managing ERP Success by Enhancing Key Project Management
And Organizational Fit Factors. In PACIS (p. 89).
Lambert, D. M. and Enz, M. G., 2012. Managing and measuring value co-creation in business-
to-business relationships. Journal of Marketing Management. 28(13-14). pp.1588-
1625.
Mhamed, A. A. S., 2012. Globalisation and higher education in the Arab Gulf States.
Morris, P. W. and Geraldi, J., 2011. Managing the institutional context for projects. Project Management
Journal, 42(6). pp.20-32.
oserup, E., Tan, S. F. and Toulmin, C., 2013. Woman's role in economic development.
Routledge.
Santos, F. M., 2012. A positive theory of social entrepreneurship. Journal of business ethics.
111(3). pp.335-351.

ajda, J., 2015. Globalisation and its impact on education and policy. In Second International
Handbook on Globalisation, Education and Policy Research (pp. 105-125). Springer,
Dordrecht.
Online
Difference Between Primary and Secondary Data. 2018. [Online]. Available through:
<https://keydifferences.com/difference-between-primary-and-secondary-data.html>.

Project Logbook
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
I completed research to identify How
multinational companies improve the
recruitment, selection and training of
their employees to meet International
requirements?
Yes
Yes
No
Any risks and / or issues identified? Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
I faced problem in Communicating and
time managing
No

Problems encountered What barriers did you face?
 How did you overcome them?
Shortage of funds and lack of
information and knowledge
Help from family and teacher. For
information, By reading different books
and journals.
New Ideas and change of project direction No
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I find them challenging but then I
managed these problems in a proper
manner
Yes, I feel encouraged so all my work
gets finished in allotted time-frame
I have offered my best performance &
contributed this project my efforts
To carry out research activities in a
more organised way
It will increases my work performing
capabilities
Tasks planned for next week To understand the preference of more
people.

 Which tasks are priority?
 Have you set aside sufficient time for
completion?
I have planned a proper time schedule
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
To analyse the need of improvement in recruitment, selection and training of workforce for
multinational companies to fulfil international requirements
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes. I have evaluated it with the opinion of my friends and classmates.
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
All the work is carried out in a systematic and desired manner.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Shortage of money and time mismanagement. To tackle them help form friends and
family is taken. To manage time a proper schedule is prepared.
5. What did you learn from undertaking the project?
To carry out my work in an organised and timely manner.
6. How would you rate your performance as a management consultant leading the
project?
I will rate myself 9 out of 10.
7. What strengths and weakness of your performance did you identify?

My problem solving skills are good that help in resolving issues of team mates. By
communication skills are weak due to which I faced some issued in interaction.
8. How will this inform and support your continuous professional development?
My knowledge and skill level to perform research have improved.