Strategies for Building a Diverse and Inclusive Workforce

This report discusses the strategies and initiatives implemented by organizations to build a diverse and inclusive workforce. It covers the concepts of workplace equality and diversity, challenges faced, and the benefits of creating an inclusive environment. The report also includes a project management plan and research findings. Case study: Travelodge Hotels Ltd.

MANAGING A
SUCCESSFUL
BUSINESS PROJECT

TOPIC
The types of Strategies and initiatives organisations put in place to build a diverse and inclusive
workforce.
INTRODUCTION
Similarity and miscellany are major concept that is essential for the success and growth of an
establishment. Equality mention to the sameness of pay, opportunities and rights that are
presented by a firm to its employees. So that there will not be any kind of discrimination at
workplace. Whereas diversity refers to that differentiation that is occurred on the basis of
demographic factors like age, gender, race, religion, culture, languages and many more
(Polonsky and Waller 2018). This report is based on Travelodge Hotels Ltd which is private
company which operate its business in Hospitality sector. This written document will cover
information about aims, objectives and project enlargement that consist diverse characteristic and
components. Moreover, it will include research methodologies and data collection sources that
are crucial for carry out a research. Recommendations as findings and manifestation on the
importance of duty will also define in this report.
TASK 1
P1. Devise project aims and objectives
Overview of the company- Travelodge Hotel Limited is a private organisation that operates in
hospitality sector throughout UK. This firm was incorporated in 1985 and is headquartered in
Thame, England, UK. This company operate its business with the involvement of 11,000
employees in more than 500 hotels crosswise the world.
Project Aim
“To examine the plan of action and initiative that is measured by the management of firm
to build a different and comprehensive Workplace. A case study on Travelodge.”
Research objectives-
To have the knowledge about workplace equality and diversity.
To determine the plan of actions and initiatives that is applied by Travelodge to build diverse and
inclusive working environment.
To analyse the essentialness of creating diverse and inclusive workplace.
Research questions-
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What is the conception of impartiality and diverseness?
What are the plan of actions and tactics that are framed by the administration Travelodge to form
an inclusive and diverse workplace?
What is the significance of diverse and comprehensive working enviroenment in term of
business of Travelodge?
P2. Frame a project management plan that consist different aspects
Project Management Plan:
A Project administration plan is a official, accepted document that defines how the process,
approach and activities will be executed to accomplish the research objectives (Bell and
Harrison, 2018). The plan is designed by the researcher considering different elements that are
critical for completion of research. Different elements of a project management plan are
described as below.
Cost- This element includes the amount required for carrying out the research activities of a
company. The management of Travelogue Hotel required € 1000 for carrying out research
activities whereas the investigators needs € 400 to carry out research activity effectively for data
collection.
Scope– Scope of this investigate activity is to achieve an insight about various initiatives
engaged by Travelogue Hotel regarding the impact on enclosure of equality and diversity at
place of work. This research will assist the associate in upcoming time for this kind of
investigation report.
Time– This element defines the required duration with in which various activities and actions are
to be performed. Referring to this project the surveyor required 4 weeks’ time to complete the
research activity in comprehensive manner. Within this time frame, the person can effectively
completing all the project aims and activities or meet the set aims and objectives.
Quality– Quality of a plan is the critical element based on which the output is dependent. Quality
elements define the efficiency and effectiveness of the project. More accurate and reliable
information enhances the quality of the project result into the effective execution (Taherdoost
and Keshavarzsaleh, 2018). To maintain the quality of research project, the surveyor will gather
information by utilising suitable investigation technique and information compilation tools.
Communication-It is the mode of transferring the information from one person to another
person. For the collection of the information. The researcher can use various platforms like
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mobile phones, chat box, emails, messages etc. Due to this, the information can be transfer from
the researches to the other project partners who accomplishing the research.
Risk-It explained about the barriers which are faced by research team during the research. In
those barriers, one of the main threats is technical and operational barriers which are also
considered by the researchers itself due to this success as well as progress rate of research are
affected (Marinho, Sampaio and Moura, 2018). Fund and finance also creates the risk in the
continuity of investigation process.
Resources-It relates to the data and devices which assist the investigators during the research.
Funds, devices like mobile phones, laptops and internet facilities and many other equipments are
required to investigators for the completion of research in the given time interval.
P3. Develop a work breakdown structure and a Gantt Chart
Gantt Chart- It mentions to the graphical representation of performance that aid time duration
which is being designed for the attainment of investigation aims and ambition. The chart shows
initials and conclusion time of acts of the investigation in appropriate way. The flat axis of visual
communication defined the time duration and perpendicular axis explains the work that is needed
to carry out (Martinsuo and Hoverfält, 2018). By using this technique, the researcher can make
improvement in the work before completing the research project.
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Work breakdown structure- It is a method that is utilised by an individual to execute study in
efficient way by segregating the work in small sections. This structure is recounting as the major
factor of report and task which is significant to administrate and perform different performance
of research assignment in crucial manner (Keers and van Fenema, 2018). This technique can be
present in form of hierarchical tree which direct to departure of scheme in small parts so that
they can be accomplished by group members appropriately in granted time frame.
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TASK 2
P4. Carry forward small scale research implementing primary and secondary methods
Research method
It mention to those approach and systems that are utilised by investigator to gather
information for the effective achievement of the investigation task (Kassen, 2018). With the
assistance of research methodologies, the individual can gather quality information which is
effective to meet the business objectives in adequate manner. There are two common research
method are qualitative research and quantitative research. The brief explanation of them as
under:
Qualitative research- In this research tool, information is available in invented form
which is composed by the investigator to achieve research outcomes in appropriate manner. It is
main evocative assessment that is utilised to understand causes, recommendations and
development. Within this, the methods that are implementing to gather information are
inspection, interviews, group discussion and many more.
Quantitative research- In this method, the data is accessible in numerical from and it is
accomplished in rational way with the structure of statistical, visual expression, computer,
mathematics and others. This type of investigation is required numerical information to the topic
of investigation. By implementing this tool, the data can be collect by review, online survey,
questionnaire, consultation, mail and many more.
In this existing research task the researcher will utilise qualitative research methodology in term
of collecting information as it important to gather brief theoretical information that assist in offer
detailed and quality data which is crucial or appropriate attainment of research project outcomes.
Data collection methods
It mentions to those systems and approaches that are utilised by a investigation to gather
information for the effective accomplishment of research document. With the help of
information gathering sources, the individual can collect pure, brief and first hand data (Englund
and Graham, 2019). The description of two common data gathering tools is as below:
Primary source- It defines as the collection f that data which is gathered by surveyor itself. Y
utilising this tool, the person can collect pure and first hand data by using methods like review,
survey, consultation, online review, group conversation and examination etc. These all sources
and methods will help in gathering accurate and quality information.
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Secondary source- It indicates to those tools and aspects that assist in collecting that data which
is accessible. By using this data collection tool, the investigator collects that information which is
easy to access and all ready available (Nagorny-Koring and Nochta, 2018). To collect these
kinds of data, the surveyor can usage book, articles, magazines, journals, internet, government
sites, company website, news paper and many others.
From the above define data collection tools, the investigator will utilise both primary as well as
secondary tools of information gathering. So that they can collect effective and accurate data
which help in accomplishment of research in proper manner in term of fulfilling or meeting
research aim.
Sampling- It refers to selection of a specific number of people from a large number of
populations. It is crucial for completing research because by choosing a particular number of
individual, the research can gather pure information. In exiting research report, the investigator
choose sample of 30 individual from employee of Travelodge Hotel Limited by utilising simple
random sampling tool.
Questionnaire- It is written document which consist number of questions regarding a specific
topic and subject. This tool and technique used by researcher to collect firsthand and pure
information (von Danwitz, 2018). It is effective and efficient way and method to collect
information because the surveyor can make direct communication with people to get pure data.
This also helps in maintain the quality of information.
Questionnaire
Q1. Do you aware with the conception of workplace equality and diversity?
(a) Yes
(b) No
Q2 Does workplace equality and diverseness positively affect the business of a company?
(a) Agree
(b) Disagree
Q3. What are the challenges that are faced by the management of Travelodge in term of building
diverse and inclusive workplace?
(a) Lack of workforce involvement
(b) Employee turnover
Q4. What are the strategies and initiatives that are consider by Travelodge to build diverse and
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inclusive working environment?
(a) Transparency in pay
(b) Conducting training and development sessions
Q5. What are the benefits of diverse and inclusive workplace in term of business of Travelodge?
(a) Improve employee relationship
(b) Develop productivity
Q6. What are the positive impact that is created by equality over business operation and activities
of Travelodge?
(a) Fair employee treatment
(b) Equal opportunities
Q7. What are the issues that are suffered by management of Travelodge at the time of creating
diversity workplace?
(a) Ethnic and cultural differences
(b) Gender equality
Q8. Does equality and diversity in workplace negatively affect the performance of employees?
(a) Yes
(b) No
Q9. What are the main problems of diverse and inclusive workplace that are highly affect
employee in Travelodge?
Q10.Provide suggestions to deal with the issue of equality and diversity in working environment.
TASK 3
P5. Present findings and data using effective tools and techniques
Theme 1: Conception of workplace equality and diversity
Q1. Do you aware with the conception of workplace equality and
diversity?
Frequency
(a) Yes 18
(b) No 12
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Interpretation- From the preceding graphical representation, this can be summarised that
between the people of 30 respondents, 18 persons are replied that they familiar with the
conception of impartiality and multiplicity. Whereas remaining 12 person are viewed that they
have not clear data and accurate information about diversity and sameness.
Theme 2: Impact of workplace equality and diversity
Q2 Does workplace equality and diverseness positively affect the
business of a company?
Frequency
(a) Agree 16
(b) Disagree 14
Interpretation- This has been analysed for above defined visual communication that between
the sample size of 30 responders, 16 individuals are commented that working environment
equality and diversity favourably affect the business of the firm in term of improving
productiveness and making innovation. Whereas remaining 14 representatives are responded that
workplace sameness and diverseness do not create positive impact over the business due to
people of different culture, thoughts and ideas.
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Theme 3: Challenges that are faced to build diverse and inclusive workplace
Q3. What are the challenges that are faced by the management of
Travelodge in term of building diverse and inclusive workplace?
Frequency
(a) Lack of workforce involvement 17
(b) Employee turnover 13
Interpretation- This has been concluded form the above define graphical representation that
among the population of 30 responders, 17 individual are commented that lack of employees
engagement is a main issue that is suffered by the administration of the firm during building
diverse and inclusive place of work. Whereas residual 13 are responded to worker turnover is the
major challenge that is faced by company.
Theme 4: Strategies and initiatives that are consider building diverse and inclusive working
environment
Q4. What are the strategies and initiatives that are consider by
Travelodge to build diverse and inclusive working environment?
Frequency
(a) Transparency in pay 14
(b) Fair employee treatment 16
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Interpretation- According to preceding defined information that between the group of 30
people, 14 people are viewed to clearness in reimburse is an efficient plan of action that can be
considered by the firm to construct varied and comprehensive workplace. Whereas remaining 16
are viewed that treating all the workforce in same manner can be an effective strategy that can be
beneficial to create an inclusive and diverse workplace.
Theme 5: Benefits of diverse and inclusive workplace
Q5. What are the benefits of diverse and inclusive workplace in
term of business of Travelodge?
Frequency
(a) Improve employee relationship 17
(b) Develop productivity 13
Interpretation- This has been summarised form the above mentioned graphical information that
among the sample of 30 individual, 17 responders are supported improve employee relation is an
effective advantage of assorted and comprehensive place of work. Whereas enduring are decided
with enhancement of efficiency is the main benefit of various and comprehensive place of work
for business of the company.
Theme 6: Positive impact of equality over business operation and activities
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Q6. What are the positive impact that is created by equality over
business operation and activities of Travelodge?
Frequency
(a) Fair employee treatment 11
(b) Equal opportunities 19
Interpretation-This has been analysed from preceding explained visual communication, that
among the group of 30 responders, 11 people are replied that equality favourably affect the
business of a company term of treating the entire workforce in fair manner. Whereas remaining
19 responders are responded that equal growth opportunities is most crucial positive impact of
equality which favourably affect business operations. When all the people of the firm equality
trained and get growth options then they feel motivated and will do or perform their
responsibilities in crucial manner.
Theme 7: Issues that are suffered at the time of creating diversity workplace
Q7. What are the issues that are suffered by management of
Travelodge at the time of creating diversity workplace?
Frequency
(a) Ethnic and cultural differences 12
(b) Gender equality 18
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Interpretation- Accordant to this graph, this has been concluded that between the population of
30 individual, 12 people are replied that ethnic and cultural difference is main problem that is
faced by administration of respective company at the time of imposing diversity. Whereas
remaining 18 people are viewed that gender equality is the main issue that is occurred at the time
of creating diverse workplace. When the firm will not treated equality and make differentiation
on the basis of gender then it negatively affect other people of the firm as well success of the
firm in negative manner.
Theme 8: Unfavourable impact of equality and diversity over employee’s performance
Q8. Does equality and diversity in workplace negatively affect the
performance of employees?
Frequency
(a) Yes 10
(b) No 20
Interpretation- It has been concluded from the preceding define graphical representation that
between the sample size of 30 individual, 10 representatives are responded that equality and
diversity in working environment negatively affect the business of company cause of
demographical differences. Whereas remaining 20 people are commented that it does not create
any unfavourable impact over business cause of differences among demographic aspects.
Q9. What are the main problems of diverse and inclusive workplace that are highly affect
employee in Travelodge?
Interpretation- This has been concluded from the views of 30 responders that fair treatment and
equal growth options are the main issues that can be faced by the firm due to diverse and
inclusive workplace and highly and highly affect the employees of respective firm, if the
management will no treat its entire workforce in same manner. Apart from it, if the firm will not
provide equal rights and opportunities. Then, it will also affect company in negative manner.
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Q10. Provide suggestions to deal with the issue of equality and diversity in working
environment.
Interpretation- According to the suggestions of people of selected sample size, it has been
determined that to deal with issues of equality and diversity, the administration of the firm
should offer training and learning sessions to deal with the problem of employee turnover. Apart
from it, to overcome the issue of equal pay and opportunities, the firm can devise new plans and
polices and treating all employees in same manner. It will help the firm in creating and building a
divers and inclusive workplace.
P6. Recommendations as outcome of findings and data analysis
There are some recommendations that can be offered to administration of Travelodge in
reference to issues and challenges that are suffered by the firm at the time building diverse and
inclusive workplace (Tidd and Bessant, 2018). The suggestions are defined as under:
The administration of the respective company must conduct training and development sessions to
all employees so that they can make improvement in their skills and get equal options of growth.
This will help in reducing employee turnover within the respective organisation.
The management of the firm must frame plans and equality and diversity so that it will help in
minimising issues and problems of employees which are faced by them due to diverse and
inclusive workplace.
By making fairness and offering equal pay to those employees who are working on same
position, the administration can also remove workplace issues that are occurred due to
differences among demographic factors (Kaikkonen, Haapasalo and Hänninen, 2018).
The enterprise also work for employee’s welfare like offering free stay, free transportation,
bonus, food vouchers and many more. It will help in engaging workforce with the firm and make
loyal towards the company.
TASK 4
P7. Reflection on the value of undertaking the project to accomplish stated objectives
During the moment of functioning in this research task, i made utilisation of my all ability
and competencies so that i can performed well in term of achieving the aims and objectives of
task. For the effective accomplishment of the objective i segregate my work with the help of
WBS in small sections so that it can be completed on time. For gathering accurate and correct
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information, i used different research methods like qualitative and quantitative. Primary and
secondary basis of information gathering assist me in gathering relevant information which is
beneficial to meet the project aims in appropriate manner. To collect effective and appropriate
information and data i used different tools and methods of research like qualitative and
quantitative methods. So that i can gather appropriate and accurate data which assist in
preserving the superiority of the report. I use altered sources of data gathering like primary and
secondary source of data collection because with the assist of primary basis i collect pure and fist
hand information where as secondary source help i offering detailed and brief data regarding a
particular topic. For collecting information i used questionnaire so that i can collect primary and
basic information by making communication with different people. In questionnaire i put a range
of question which helps me offering information about equality and diversity at workplace. It
also provide information regarding challenges, issues and complexities that are occurred and
faced by the management during the time of imposing equality and diverseness in working
environment. I aware about the strategies that are devised by the firm to deal with these kinds of
issues within the firm or workplace. An inclusive workplace also beneficial to make
development in the company, i also aware about the importance of this factors.
In addition to it, i make development in my skills like communication and time management
etc. Due to collecting data with the help of questionnaire, i communicate to different people who
belong from different regions and culture so they prefer different languages in their
communication. It will help time providing information about their culture and different
languages which they use (Bond-Barnard, Fletcher and Steyn, 2018). I rupture my work in small
part and set period so that i can absolute entire project one time. So with this, i also develop my
time management skills due to competing work timely. I suffered some problem like lack of time
and capital and these resources are sufficient to accomplish the research in efficient way. But due
to have effective management skills i gather quality information so that the quality of the
research will be maintained. I also make growth in my problem solving ability because when i
was performing the project i face several issues but due to have effective problem resolving
competencies and it help me improving my skills.
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CONCLUSION
From above it is concluded that every individual with its experience played an important
function in the growth of the research area of the corporation as well as the development of the
company in the market. Despite of having the larger and internal workplace and research in the
company also helped in the expansion of the company.WBS and Gantt are main tools which
required in making the research paper in proper way. With the help of proper use of framework
as well as using proper planning and technology, the administration of a firm can make a good
working environment in the firm.
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REFERENCES
Books & Journals
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APPENDIX I
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APPENDIX II
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