Human Resource Management and International Business

The provided assignment is a collection of articles and papers related to human resource management and international business. It includes topics such as talent management in Russian companies, industrial clusters and corporate social responsibility, the meaning of 'expatriate' in business context, human resource management and organizational performance of SMEs in Nigeria, warehouse management, recruitment and selection for branded organizations, value propositions and service innovation, and resource availability and firm's international strategy. The articles are from various journals and publishers, including International Journal of Human Resource Management, Journal of Business Ethics, and European Management Journal.

Managing a successful
business project

Topic: How do multinational companies improve the recruitment, selection and training of
their employees to meet International requirements?
INTRODUCTION
Globalization is consider as an essential process of integration between cultures,
economics and government as well that help in sharing ideas, people and goods in over the
world. Along with this, it also provide platform to business concern administration to spread out
their commercial actions at international level in which organization can easily constituted their
emulous benefits as compare to its rivals. For operating at international level, it is important for
firm to improvement in recruiting, training and selecting activities that may help them in inviting
practiced and confident individuals who can easily execute their task at international level
(Daher, 2015). This will immediately bring in increasing productiveness level of the firm and its
individuals as well. Current research is based on ways to do melioration in their recruitment,
selection and training to meet global requirement. For better understanding, Marks and Spencer
is taken for this project that is famous British multinational retailer operate their business
globally. The main focus of this organization is to acquire bigger market-share by contributing
best superior merchandise to its consumers. For attaining the same, company recruit talented
workers within their company so that they can easily achieve their set objective and
accomplished competitory representation at market place. Report is going to obdurate about task
aims and neutral to completed positive results. Project management plan is also discussed in this
report that assist in completing project activities in successful manner. In addition of this,
research methodologies, recommendation and conclusion is also mentioned here that help in
completing the entire task in systematic mode.
TASK 1
P1 Project aims and objectives
Aim: “To evaluate the effective ways by which multinational companies improve the
recruitment, selection and training of their employees in order to meet international
requirements. A study on Marks and Spencer.” As it evaluated that better recruitment and
selection activity is important for every business organisation to operate their actions at
international level. By this, company may improve their workforce and make them able to
execute their task activities (French and Rees, 2016). This will aid in executing their primed
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target in specify time period framework. Furthermore, appropriate training process is also helpful
in enhancing employees skills and knowledge that form them capable to completing task
activities in stipulate time frame. This will directly impart in accomplishing prosperity at
international market place.
Objectives:
 To interpret about recruitment, selection and training procedure.
 To identify the structure by which Marks and Spencer ameliorate their recruitment,
selection and training of individuals to meet global requirement.
 To evaluate the objection featured by Marks and Spencer while operative their business
at international level.
Questions:
 What is the concept of recruitment, selection and training process?
 What are the ways used by Marks and Spencer to improve their recruitment, selection
and training of workers to meet international requirements?
 What are the challenges faced by Marks and Spencer while operating their business at
global level?
P2 Project management plan
Project management plan
It is consider as an important documents that used to determine the every aspect of task in
order to run into set target in appropriate time frame. Mainly, it includes different activities such
as initiating, planning, executing, monitoring and controlling which help in making whole
project in successful and systematic manner. One of the main advantage of PMP is to minimize
the chances of arising issues and complexities and at the aforesaid time also maximizing the
possibility of accomplishing affirmative outcome. With the assistance of this, project manager
easily accomplishing set aims and objectives. As it includes various aspects of task
administration program are as follows:
 Cost: It is crucial aspect of every project activities as it help in completing it more
successfully. In this, researcher is responsible for analysing actual cost or expenses while
performing research activities. Current project is based on improvement in recruitment
and selection activities global level (Gannon, Roper and Doherty, 2015). This is the
reason that it required enough fund so that each and every task activities can be done
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successfully. For this project, manager required around 350 pound that help them in
managing its task actions in planar style.
 Time: It is crucial for project manager to set appropriate time frame in which all the
activities will be carried out (Latukha, 2015). As collection of data is more consuming
thus, it is important for researcher to analyse or set appropriate time duration to gather
relevant information. In this regards, project manager required at-least 2 weeks in
recruitment and selection activities and at the same time for training approx 1 month will
be required.
 Communication: In project, effective communication with respondents and staff member
is one of the essential activity as it help in keeping project quality and authenticity. In this
project, manager includes various communication mods such as email, questionnaire,
interview and many more. By this they easily communicate with workers and also gather
relevant information from different respondents. Along with this, social media,
magazines, twitter and many more are also used by researcher to communicate with
people at global level.
 Risk: Each and every project include risk at the time of attaining its aims and objectives.
Thus, it is important for project manager to effectively analyse the risk factor before
undertaking the project activities. Mainly, limited resources, cost and time are the major
issues faced by investigator. For reducing the same, research develop breakdown
structure and Gantt chart that help the in minimizing the chances of arsing risk factors
within the project. In this project, the major risks are recruitment agencies provide wrong
candidates that directly increase the overall cost of the company and project as well.
 Resources: For completing project various resources are required that help manager in
undertaking task in an effective and efficient manner (Lodge and Wilson, 2016). As
project is focus on improving recruitment, selection and training to workers in order to
meet all the set international target. For this, skilled staff members, laptop, official
websites, respondents and many more. All these are aid in analysing whole data and
information in effective way.
P3 Work breakdown structure and Gantt chart
Work breakdown structure: It is one of the important and appropriate activity for
project manager to effectively manage the project activities into manageable sections. Mainly, it
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is a way to divide larger project into smaller components in which project will be done faster and
more efficiently. Along with this, it is hierarchical tree structure that define outline of the project
activities and also break it down into smaller portion (Lund-Thomsen, Lindgreen and
Vanhamme, 2016). This will aid in rising the chances of winding up whole task in flourishing
way and at the aforesaid time also trim down any kind of hazard elements.
Gantt Chart: It is kind of bar visual communication that define overall task program
along with specified time duration. One of the main use of Gantt chart is to track project
activities from start to finish with the purpose of accomplishing affirmative and reliable results.
This will assist in managing entire project in systematic manner through which project manager
can easily attain positive and reliable outcomes. With the assist of this bar chart, task
administrator may trim down the chances of rise any kind of fault in project activities and
complete the project in qualify time period framework.
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TASK 2
P4 Small -scale research by applying qualitative and quantitative research methods
Research methodology is view as an crucial procedure or plan that utilized by researcher
with the purpose of assemblage of relevant data and information about aims and objectives. As it
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includes various research methods that help project manager in move out the project in
systematized way and also increase the chances of attaining positive or reliable results.
Research methods: It is essential for investigator to choice right method or strategy to
collect applicable information and data that assist in taking right and valid decision at the end of
the research. Along with this, it also support in understanding about set aims and objectives to
draw a legal decision.
 Qualitative research: It is related to the scientific observation in which researcher gather
non- numerical information that provide in-depth information about the specified
research topic. With the help of this, investigator can draw a valid conclusion at the end
of project.
 Quantitative research: It is also an effective method that emphasize measurement of
objectives and statistical numerical analysis of data collection (McNulty and Brewster,
2017). For this, various methods like surveys, questionnaire, polls and many more
methods are used by investigator to draw a valid and reliable outcomes.
In this project, investigator will use both qualitative and quantitative research methods
that help in providing in-depth information towards the specified area. As it help them in
attaining authentic and reliable information in most effective manner (Ogunyomi and Bruning,
2016).
Data Collection: It is consider most significant part of research methodology which is
divided into two sections. It includes direct and alternate method. Below direct method of
information aggregation, questionnaire is apply by investigator because it give reliable data
about the topic. On the other hand, there is secondary method of data collection which will also
support researcher to gather in-depth information about the current study. Magazines, books,
journals, article, publication research etc. are consider most effective sources of secondary data
collection methods. Therefore, both sources of data collection are useful according to the current
investigation and helps researcher to collect valid data regarding the study.
Sampling: It is consider as an unit of people which are chosen through large number of
people with the aim of understanding their views and opinion. Mainly, it includes random and
non-random sampling methods through which relevant data will be carried out. In this,
researcher use stochastic selection methods as it is unbiased and also provide equal chances to be
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selected to the respondents (Richards, 2017). For assembling valid information, researcher will
select 30 responders who are manager of the company.
For Quantitative Analysis
Questionnaire
Name:
Age:
Contact no.:
Email address:
Q1) Do you have any idea about recruitment, selection and training?
a) Yes
b) No
Q2) Is recruitment, selection and training activities help Marks and Spencer in meeting
international requirements?
a) Yes
b) No
Q3) What are the major benefits Marks and Spencer get from effective recruitment and
selection activities?
a) Invite skilled workforce
b) Improve performance level
c) Increase profitability at global level
Q4) What are the ways by which Marks and Spencer do improvement in recruitment,
selection and training of workers at global level?
a) Through external agencies
b) Online platform
c) Well defined job posting
Q5) Is effective training help Marks and Spencer in boosting employees productivity at
international level?
a) Yes
b) No
For Qualitative analysis
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Q6) What are the training methods used by Marks and Spencer in meeting international
requirements?
a) On the job training
b) Off the job training
Q7) What are the main advantage of training process for Marks and Spencer and its
employees?
a) Increase skills and knowledge
b) Maximizing productivity
c) Employee retention
Q8) What are the challenges faced by Marks and Spencer at the time of operating
business at international level?
a) Cultural difference
b) Regulatory structure
c) Human resource
TASK 3
P5 Research and data using appropriate tools and techniques
Quantitative analysis
Theme 1: Idea about recruitment, selection and training.
Q1) Do you have any idea about recruitment, selection and
training?
Frequency
a) Yes 20
b) No 10
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Interpretation: From the above mentioned graph, 20 participants are said they they have idea
about recruitment, selection and training as it help organization in hiring capable workers within
the business organization and remaining 10 multitude are not much familiar with it.
Theme 2: Recruitment, selection and training activities help Marks and Spencer in meeting
international requirements.
Q2) Is recruitment, selection and training activities help Marks
and Spencer in meeting international requirements?
Frequency
a) Yes 25
b) No 5
9
20
10
a) Yes
b) No

Interpretation: There are 25 out of 30 associates give their support that effective HRM practices
assist business concern organisation to improve their performance and at the identical time
period also attain set goals and objectives at global level. On the other side, 5 multitude are not
approval with this content.
Theme 3: Benefits Marks and Spencer get from effective recruitment and selection
activities.
Q3) What are the major benefits Marks and Spencer get from
effective recruitment and selection activities?
Frequency
a) Invite skilled workforce 15
b) Improve performance level 10
c) Increase profitability at global level 5
10
25
5
a) Yes
b) No

Interpretation: Recruitment and selection actions are essential for business to select skilled and
capable workers within the company. According to 15 people it help in inviting skilled
workforce in company, 10 participant think that it help in improving overall execution level of
the organization and its employees as well. On the other side, 5 participants think that it assist in
exploding gainfulness level of the organization at global level.
Theme 4: Ways by which Marks and Spencer do improvement in recruitment, selection
and training of workers at global level.
Q4) What are the ways by which Marks and Spencer do
improvement in recruitment, selection and training of workers at
global level?
Frequency
a) Through external agencies 11
b) Online platform 12
c) Well defined job posting 7
11
15
10
5
a) Invite skilled workforce
b) Improve performance level
c) Increase profitability at
global level

Interpretation: As per above defined visual communication it has been evaluated that there are
different ways by which organization better their HRM practices. In this, 11 people think that
external agencies is an important way to improve recruitment, selection and training, 12
participant think that online platform is also an appropriate way. On the other side, 7 are give
their views about well defined job positing.
Theme 5: Effective training help Marks and Spencer in boosting employees productivity at
international level.
Q5) Is effective training help Marks and Spencer in boosting
employees productivity at international level?
Frequency
a) Yes 20
b) No 10
12
11
12
7
a) Through external agencies
b) Online platform
c) Well defined job posting

Interpretation: Grooming is important for employees to improve their abilities and cognition as it
help them in making them capable to execute their work activities in effective manner. In this
respect, 20 out of 30 people supply their views that training is efficacious for organization to
enhance workers fruitfulness level at working area. On the other side, 10 participants are not
agree with this theme.
Qualitative analysis
Q6) Q6) What are the training methods used by Marks and Spencer in meeting
international requirements?
Factors Explanation in context of your company
a) On the job training It is one of the effective training method through which
manager can easily understand about employees skills and
knowledge at workplace and also provide them accordingly.
b) Off the job training In this method, company hire trainee from outside of the
company in magnitude to provide them better training. This
will ameliorate their execution level.
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20
10
a) Yes
b) No

Q7) What are the main advantage of training process for Marks and Spencer and its
employees?
Factors Explanation in context of your company
a) Increase skills and
knowledge
Training is effective for workers as it help them in enhancing
their skills and knowledge. This may lead in rising their action
level at workplace.
b) Maximizing productivity In this, employees get better training that support them in
raising overall profitableness level of organization at global
market place.
c) Employee retention Training help in boosting employees skills and productivity
through which they easily retain in organization for longer
period of time.
Q8) What are the challenges faced by Marks and Spencer at the time of operating business
at international level?
Factors Explanation in context of your company
a) Cultural difference When organization run their commercial actions at global
level then suffer issues related with cultural differences
because in market place different companies are operate and
also belongs to different culture as well.
b) Regulatory structure At global level, legal structure is totally different for the
company. If firm is not much aware then they face issues at
international level.
c) Human resource When taking business at global level, meeting manpower
requirement is major issue faced by company as they needs to
new and talent people for their working activities.
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P6 Recommendation
As per preceding mentioned project it has been suggested that, it is crucial for Marks and
Spencer to use on the job training methods to meliorate workers performance. Along with this,
company necessities to takings help from outside federal agency to recruit skilled and capable
workers so that they can easily meet all the international requirements. Furthermore, manager of
the company should use new and innovative technology to supply amended grooming programs
to their individuals so that they can improve their performance and achieve all the set mental
object and objectives in stipulate time period framework.
TASK 4
P7 Reflection
Current project is based in ways used by multinational company to do necessary
betterment in recruitment, selection and training of their workers in order to fitting global needs
in an effective manner. As an investigator, I face several problems at the time of evaluating the
project. In this, expenditure and time period are the major issue for me that negatively impact on
the end results of research. Therefore, it is important for me to make or develop an effective plan
that consist entire activities along with its set time so that I can easily minimize these issues.
Apart from this, this project also helped in enhancing my ability and cognition towards the new
subject and concept as well. By this I can easily take right and reliable decision. With the help of
this, I can easily undertake project activities in successful way.
CONCLUSION
From the above discussed project it can be evaluated that, undertaking business at global
level is appropriate and also supply chance to explore their commercial actions. In this manager
of the organization also responsible for recruiting capable and talented employees so that they
can easily execute their project and global level and at the aforesaid time also accomplished their
target in stipulate time frame. In addition of this, project management plan is also carried out by
organization with the purpose of completing task in more systematic manner. Gantt chart and
work-breakdown structure is also render assistance to project manager in completing the project
actions in manageable aspect that assist in attaining set targets. Apart from this, different
research methods and techniques assist in gathering applicable information and data towards the
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set objectives. This will directly impart in representation a legal determination in the last of the
project activities.
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REFERENCES
Books and journals
Daher, N., 2015. EMOTIONAL AND CULTURAL INTELLIGENCES AS AN ASSESSMENT
TOOL FOR RECRUITING, SELECTING AND TRAINING INDIVIDUAL
CANDIDATES. International Journal of Business & Public Administration. 12(1).
French, R. and Rees, G. eds., 2016. Leading, managing and developing people. Kogan Page
Publishers.
Gannon, J. M., Roper, A. and Doherty, L., 2015. Strategic human resource management: Insights
from the international hotel industry. International Journal of Hospitality Management.
47. pp.65-75.
Latukha, M., 2015. Talent management in Russian companies: domestic challenges and
international experience. The International Journal of Human Resource Management.
26(8). pp.1051-1075.
Lodge, G. and Wilson, C., 2016. A corporate solution to global poverty: How multinationals can
help the poor and invigorate their own legitimacy. Princeton University Press.
Lund-Thomsen, P., Lindgreen, A. and Vanhamme, J., 2016. Industrial clusters and corporate
social responsibility in developing countries: What we know, what we do not know, and
what we need to know. Journal of Business Ethics. 133(1). pp.9-24.
McNulty, Y. and Brewster, C., 2017. Theorizing the meaning (s) of ‘expatriate’: Establishing
boundary conditions for business expatriates. The International Journal of Human
Resource Management. 28(1). pp.27-61.
Ogunyomi, P. and Bruning, N.S., 2016. Human resource management and organizational
performance of small and medium enterprises (SMEs) in Nigeria. The International
Journal of Human Resource Management. 27(6). pp.612-634.
Richards, G., 2017. Warehouse management: a complete guide to improving efficiency and
minimizing costs in the modern warehouse. Kogan Page Publishers.
Russell, S. and Brannan, M. J., 2016. “Getting the Right People on the Bus”: Recruitment,
selection and integration for the branded organization. European Management Journal.
34(2). pp.114-124.
Skålén, P. and et. al., 2015. Exploring value propositions and service innovation: a service-
dominant logic study. Journal of the Academy of Marketing Science. 43(2). pp.137-158.
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