Managing Accommodation Services in the Hospitality Industry

Managing
Accommod
ation
services

Table of Content
 Introduction of organization
 Introduction of Hospitality industry
 Accommodation service and its contribution to industry
 The scale and size of accommodation services found in
hospitality industry
 Different types and categories of accommodation provider
 Scale and scope of accommodation services
 Different forms of ownership available to accommodation
services
 Grading system and their role played in booking accommodation

Table of Content
 Online review sites
 Front office and structure
 Front office structure
 The functions of front office in different types of accommodation
provider
 Roles of front office department
 Conclusion
 References

INTRODUCTION of
organization
Marriott Hotel is taken, which is a multinational hospitality service
provider who has its presence all over the world and services to
different segments of society. Marriott Hotels were established in
1927 by Alice Marriott and J. William Marriott and have its
headquarters in Bethesda, Maryland, U.S.

INTRODUCTION of
Hospitality industry
Hospitality industry is a broad category of service sector field, it
includes number of activities such as, food, event planning, cruise
line, travelling, airlines and many other services. Accommodation
service are defined as the provisions rendered by organisation to
tourists for a fee which includes services such as shelter which
includes equipped rooms to travellers and tourists.

Accommodation sector
and its contribution to
industry
 Accommodation is a service which comes under hospitality
industry in which the service provider renders place to stay for
travelers. Accommodation can be in any form a hotel, a motel, a
guesthouse etc.
 In 2018, hospitality industry and specially accommodation
services contributed to around £218b in UK economy