Managing Communication in Samsung

MANAGING COMMUNICATION

AC1.2 System used for communication key information to the stakeholder in the
Samsung.
There are main key stakeholder Samsung and knowledge and information they required such as follows:
 Customers: This are the main stakeholder of the cited firm which required the specific knowledge
about the new products and information of each and every products of its quality and original.
 Shareholders: This are the most important stakeholders of the organisation in which they must have
knowledge about the firms investment and new ventures are the necessary information they should get
from the organisations.
 Employees: This are the key stakeholder and they must have knowledge about the firms position and
information of new launching products.
 Government: This can be the external stakeholders of the Samsung in which they must have
knowledge about their practices inside the firms in terms of finance and polices for the organisations
made by government.

AC1.2 System used for communication key information to the stakeholder in the
Samsung.
There are various system have been used by the organist ion for communication to their stakeholders such as
follows:
 Email: This is an modern way of communication system which has been used by the Samsung to
communicate with its stakeholders by Email to send the important message and various information
such as new products lunching, prices, offers and outlets set up in a effective way.
 Website: This can be the common system used by the organisation in which they communicate with
their stakeholder with the help of attracting firm website by updating each and every information about
the company new launching their corporate news. This will help to build the trust of all the
stakeholders. For examples : information of New Phone and other products and the job positions.
 Video Conference: it is an system used by the Samsung for communication with their important
stakeholder such as employees and business partner for the effective deals.

AC2.2 Use of technology and help in communications and its hinder
The various technology have been used by the Samsung for communication such as follows:
 The organization used their own software for the internal communication to inform the employees
about the day to day operation.
 The had use the fleet communication for their information about delivery with help of text message
while some of the driver don't have the company mail. For that firm is using smartphone and GPS tools
which can be easy for them to track.
 The hindrance of the such technology will be more threat to the company or the drivers personal may be
hinder as it will track each and every location of the employees.