Assignment on Managing Cultural Diversity

Running head: MANAGING CULTURAL DIVERSITY
MANAGING CULTURAL DIVERSITY
Name of the Student
Name of the University
Author Note

MANAGING CULTURAL DIVERSITY1
Abstract
The study is focused on evaluating the prospects for multi-national and multi-cultural
characteristics of the National bank of Kuwait in its international operations. The study has
found some important elements related to the cultural aspects that affect the operations of the
organization. The cultures of Kuwait and the UK have been compared to gain better
understanding of organizational workings.

MANAGING CULTURAL DIVERSITY2
Table of Contents
Abstract............................................................................................................................................1
Introduction......................................................................................................................................3
Organization overview and project..................................................................................................3
Cultural elements.............................................................................................................................4
Country culture differences.............................................................................................................5
Inclusive analysis of organizational differences..............................................................................6
Home organizational culture and branch organizational culture.....................................................8
Culture analysis...............................................................................................................................9
Conclusion and recommendation..................................................................................................10
References......................................................................................................................................11

MANAGING CULTURAL DIVERSITY3
Introduction
The study is focused on evaluating the cultural aspects that are connected with the
development of multi-national organizations. The focus is on analyzing and understanding the
cross-boundary challenges that a specific organization faces or can face in the future. The
selected organization for the study is The National Bank of Kuwait (NBK). The culture of
Kuwait has been taken into consideration for gathering the essential implications of the study.
The multinational business challenge of operating its operations in the UK subsidiary of the
National Bank of Kuwait PLC is considered as the main focus of the report. Culture becomes
one of the main aspects that need to be considered while operating cross-border businesses. One
of the challenges of operating a subsidiary in the United Kingdom is tackling the challenges of
organizational culture that can arise due to the cultural differences of the two countries. The
organization can face the critical challenge of maintaining multi-cultural and multi-national
characteristics of this organization in the international operations. The project team would be
vested with the responsibility of expanding the organization in the UK. The British workforces
might not be familiar or comfortable with the organizational culture that exists in Kuwait. This
can led to the failure of future projects if proper actions are not taken to tackle the challenges that
can result from the existing cultural differences. Hence, a major challenge that the organization
faces is working with the multinational employees in the UK. Employee motivation can lead to
greater customer satisfaction and in turn lead to greater productivity and performance for the
NBK.
Organization overview and project
The project being selected for the study is in regards to opening new branches of the
NBK in the UK. In regards to the same, the multinational and multicultural characteristics of the
organization in its international operations needs to be analyzed. It is important to understand the
background of the organization in order to understand more about the multicultural and
multinational aspects that affect its organizational culture. The multicultural nature of the
company needs to be backed by strong and effective cross-cultural management that focuses on
enhancing the performance of the organization concerning diversity management. A
multinational entity like the National bank of Kuwait needs to consider several cultural factors
that can affect its business operations across the globe. Some of the major issues that the