This report discusses the importance of diversity management in the workplace and its impact on organizational culture and decision making. It also provides recommendations for managing diversity in the workplace.
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Running head: MANAGING DIVERSITY AND WORK LIFE BALANCE MANAGING DIVERSITY AND WORK LIFE BALANCE Name of the Student: Name of the University: Author Note:
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1MANAGING DIVERSITY AND WORK LIFE BALANCE Introduction: The aim of this report is to discuss the diversity management capability of CERA, a company that works on a large scale across the globe. This report will analyses the importance of diversity management in the workplace while organizing it. The company must promote the culture in such a way that each and every employee can see the essence of diversity in their organizational culture as well as decision making process. Civil Engineering Research Associates or CERA has been working on the basis of old model of HR recruitment but it need to change its policies regarding recruitment and door must be opened for the people having different background so that they can attain culturaldiversity.In addition to this the diversity management starting from the recruitment as well as election is not an easy task but needs reviewing of the HR policies according to the Global competitive environment timely so that the company can attain its goal positively.This paper will be discussing the importance of diversity management,business rationale argument, current receivers of diversity management, HR planning and stakeholders in human resource department. It concludes with the recommendation that the company must follow to manage diversity in the workplace. Importance of diversity management: Inorder to maintain the diversity in the workplace, theHRdepartment of the company need to ensure that they are selecting diverse pool of talents for improving the situation of the organization. This will create huge opportunity for the company to expand its business in different parts of the world. The HR manager needs to ensure that recruitment of the skilled candidates having diverse cultural background.Having diverse people in the workplace in the company can lead to bring diversity in product. Another important diversity
2MANAGING DIVERSITY AND WORK LIFE BALANCE management is that it helps in retaining the choices. The well managed recruitment program can help choosing the best candidates and enhances diversity in the organizational culture. Business rationale argument: Diverse working atmosphere is consists mainly of multiculturalism where the people from different cultural background are accumulated to lead the company towards achieving thegoal.The diversity management takes care of the problems at different levels that position the strategic,operational and managerial functions (Wrench, 2016). There must be a proper situation and communication between the higher and lower level of management so that the information can be properly synchronized and delivered to the lower level employees. The seniorlevelexecutivesinthecompanyareresponsibletomanagethismulticultural environment to which will enhance the scope for the organization. CERA needs to promote the multicultural environment through reviewing its HR plan. It has a conventional HR policy that only leads to trouble. This practice has to be achieved through the development of a cohesive environment. In the workplace while the employees will see that people from different cultural background are entering in their teams, they will be able to see one particular issue from different points of view. This will give the scope up of understanding one problem from different aspects which will definitely manipulate the employees to support this diversify program. According to the theorists when a company becomes multicultural it can overcome the loopholes in the organizations. It is to provide the Employees with an Insight so that they can convert their dreams into reality and achieve the organizational goal properly (Weisinger, Sowa & Word, 2017). CERA initially Mein face issues in implementing new HR policies supporting diversity but gradually when the employees will be convinced to create a sense of cultural awareness and think from different points of view, the problem will be eliminated completely. They will be exposed to different types of ideas that will create the entire work force in a large social network team which will help to increase the business base.
3MANAGING DIVERSITY AND WORK LIFE BALANCE Current receivers of diversity management Organizational competitiveness highly depends upon its ability to impress the factors of diversity. The organization in our days have understood the benefits of enhancing diversity in the workplace. These organizations who have already incorporated and adapted diverse situation of the Global Business can easily handle the diversity issues at their workplaces. They have develop their own policies according to their necessities. Now the beneficiary of diversity management relates to the organizational capability to expand its business on the basis of having multi-cultural environment (Knights & Omanović, 2016). The companies which encourage the diversity management actually help to inspire the employees of the organization which ultimately helps to get the opportunity for handling any type of Human Resource related issues in the future. Diversity management helps to get a wide range of experiences and skills incorporated in the organization. In case of CERA, it gives the scope of developing a diverse range of services. The diverse environment of the organization benefits it through considering the different viewpoints provided by the individual employees when it is framing its business policies.The seniors meeting out the need of the organization and increases the opportunity in the market. Not only it helps in planning and designing projects among the employees, but also helps it to understand the demand of the market (Manoharan & Singal, 2017). This leads the company to manufactureproductsor provide services to the customers according to the needs. HR planning It is the human resource that it creates scope for the organizations to design, plan, manufacture and finally serve the customers this is the reason why the employer.this is the reason why the employees are the Asset for any type of organization working any type of industry it is the managers who actually understand the importance of skilled and well trained workers so that they can motivate them to who reach the common goal (Ashikali &
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4MANAGING DIVERSITY AND WORK LIFE BALANCE Groeneveld, 2015). The business managers are the responsible person to communicate any type of changes or any idea of the business to their subordinates. This is whythediversity of workplace is needed to be properly handled. As mentioned before the managers communicate the business ideas to the Employees but in case of diversify and what place the understanding of the employees differ from one another (Cho, Kim & Mor Barak, 2017). Having different national and organizational culture, these employees have different level of realizing the importance of any information step as the company is seeking opportunities for resolving the complications related to diversity it needs to eliminate the old procedures of recruiting candidates and send more upon the tools auto techniques that can judge the candidates on the basis of their skills and understanding, then recruit them in the organization this will mitigate the issue of conflicts among the employees and the management will be stronger (Gajjar & Okumus, 2018). CERA as now operations in the different market all over the world, has followed different market entry strategies. Similarly to make the organization more effective, it has to being changes in the HR policies where diversity management will have an important part to play. Stakeholders in human resource department The stakeholders from any level either primary or secondary play an important role in the competitive business scenario. The stakeholders in case of diversity management at the minority group of people residing in the country where the business is being done. The stakeholders consultation regarding diversity management and recruiting employees play a significant role (Dreachslin et al., 2017).This is due to the fact that selecting members from the communities play our part in the company’s corporate social responsibility. It has been seen that the business which engage in in a good relationship with the stakeholders can make good performance step therefore the stakeholder consultation in the recruitment process can put positive effect in the selection and satisfaction of the employees recruited (Madera,
5MANAGING DIVERSITY AND WORK LIFE BALANCE Dawson & Neal, 2017). This gradually helps in building a positive connection with the management it off the employees that shapes the organization to get engaged with. This creates a positive job profile which is essential for the business organizationsto address the computing interests and different priorities so that it can shape the priorities. This also helps the organization to acknowledge the Expectations of the communities which eventually helps toacknowledge the expectationsof the stakeholders in one hand and achieve the desired results on the other (Hennekam, Tahssain‐Gay & Syed, 2017). Thus the organization will be able to game a valuable insight as well as information from the stakeholders which will help them to achieve the common goal. This also provides full of valuable experience, knowledge, Insight for recruiting perfect employees who can adapt the organizational culture but maintain their distinguished skills and ideas. Conclusion Therefore it can be concluded that the company when gets the support from the employees candevelop a positive organizational culture which lead the company to attain sustainability in the competitive world of business. In case of CERA, it is the Human Resource Department which will guide the company to enhance cultural diversity in the workplace in one hand and manage it properly on the other. By the method of increasing and managing diversity in the organization,this company can get competitive advantage in every market where it operates. The diversity not only helps to understand the demand of the market but also enhances capability of the internal factors. The employees while come from different cultural background,can seeone particularidea from different points of view and analyses them based on their own understanding. In the case ofCERA, the mainproblem of managing diversity lies in the fact that it has been following a conventional method of selecting, recruiting and managing the human resource that does not support cultural diversity in the workplace. this is due to the reason the company has been facing issues in expanding
6MANAGING DIVERSITY AND WORK LIFE BALANCE its business in the different market and getting a full understanding of the demand of the customers of that particular market. Recommendation As mentioned before, the employee selection and management of the company needs to be changed at the time of entering the market. By matching the national culture, it needs to be adaptable with diverse workforce. Secondly, it needs to have a realistic goals through developing metrics. It needs to compare the standards and the actual outcome, so that assimilation of the desired results can be gained within a required time period. Thirdly, the company needs to put all the human resources and fiscal resources in a place so that incorporation of the policies in organization when changing all important fictions can be done. Finally, the company needs to remain prepared for promoting diversity that may help to process necessary goals. Thus it will be able to set up a system that will enable the company to choose the most efficient persons from the candidates and enable to create a multicultural environment at the organization.
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7MANAGING DIVERSITY AND WORK LIFE BALANCE References: Ashikali, T., & Groeneveld, S. (2015). Diversity management for all? An empirical analysis of diversity management outcomes across groups.Personnel Review,44(5), 757-780. Retrieved fromhttps://www.emeraldinsight.com/doi/abs/10.1108/PR-10-2014-0216 Cho, S., Kim, A., & Mor Barak, M. E. (2017). Does diversity matter? Exploring workforce diversity,diversitymanagement,andorganizationalperformanceinsocial enterprises.Asian Social Work and Policy Review,11(3), 193-204. Retrieved from https://onlinelibrary.wiley.com/doi/abs/10.1111/aswp.12125 Dreachslin, J. L., Weech-Maldonado, R., Gail, J., Epané, J. P., & Wainio, J. A. (2017). Blueprint for sustainable change in diversity management and cultural competence: Lessons from the National Center for Healthcare Leadership diversity demonstration project.JournalofHealthcareManagement,62(3),171-183.Retrievedfrom https://www.igi-global.com/chapter/does-the-ongoing-global-economic-crisis-put- diversity-gains-at-risk/148778 Gajjar, T., & Okumus, F. (2018). Diversity management: What are the leading hospitality and tourismcompaniesreporting?.JournalofHospitalityMarketing& Management,27(8),905-925.Retrievedfrom https://www.tandfonline.com/doi/abs/10.1080/19368623.2018.1465505 Hennekam, S., Tahssain‐Gay, L., & Syed, J. (2017). Contextualising diversity management in theMiddleEastandNorthAfrica:arelationalperspective.HumanResource ManagementJournal,27(3),459-476.Retrievedfrom https://onlinelibrary.wiley.com/doi/abs/10.1111/1748-8583.12150 Knights, D., & Omanović, V. (2016). (Mis) managing diversity: exploring the dangers of diversity management orthodoxy.Equality, Diversity and Inclusion: An International
8MANAGING DIVERSITY AND WORK LIFE BALANCE Journal,35(1),5-16.Retrievedfrom https://www.emeraldinsight.com/doi/abs/10.1108/EDI-03-2014-0020 Madera, J. M., Dawson, M., & Neal, J. A. (2017). Managers’ psychological diversity climate and fairness: The utility and importance of diversity management in the hospitality industry.Journal of Human Resources in Hospitality & Tourism,16(3), 288-307. Reterivedfrom https://www.tandfonline.com/doi/abs/10.1080/15332845.2017.1253442 Manoharan, A., & Singal, M. (2017). A systematic literature review of research on diversity anddiversitymanagementinthehospitalityliterature.InternationalJournalof HospitalityManagement,66,77-91.Retrievedfrom https://www.sciencedirect.com/science/article/pii/S0278431916304832 Weisinger, J., Sowa, J. E., & Word, J. (2017). Diversity and diversity management in nonprofit organizations.The nonprofit human resource management handbook: From theory to practice, 323-338. Wrench,J.(2016).Diversitymanagementanddiscrimination:Immigrantsandethnic minoritiesintheEU.Routledge.Retrievedfrom https://www.taylorfrancis.com/books/9781317149170