Leading and Managing Business Organisations

This report discusses the significance of managing diversity in business organizations, challenges faced by Sainsbury Supermarket, and broad characteristics of scientific management theory. It also explains why this theory has not been phased out yet.

LEADING AND
MANAGING BUSINESS
ORGANISATIONS

TABLE OF CONTENTS
.........................................................................................................................................................1
INTRODUCTION ..........................................................................................................................3
QUESTION -1.................................................................................................................................3
Why is it important for Business Organizations to manage the diversities among their staff?. .3
Discussing the challenges which Sainsbury Supermarket faces for managing the diversity
among their employees...............................................................................................................4
QUESTION -2.................................................................................................................................6
Discussing broad characteristics of scientific management theory and explaining why they
have still not been phased out.....................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management of business organizations is very important to achieve certain goals and
objectives in timely manner. Also, the present report will analyse importance of various firms in
managing diversity within the workplace. Moreover, certain challenges that will be faced by the
Sainsbury in managing diversity will also be explained. Lastly, certain characteristics of the
Scientific Management theory will also be discussed in detail.
QUESTION -1
Why is it important for Business Organizations to manage the diversities among their staff?
In recent times when most of the business are operating on the global levels there is
diversity in the workplace that needs to be managed effectively so that certain goals might be
achieved efficiently. Also, such diversities within the workplace brings various skills at one
particular place that helps in greater team building and enhanced cooperation within individuals
having certain differences. Furthermore, in recent times it is major responsibility of top
management of various organization to manage diverse teams through identifying each
individual strength and potential they bring at the workplace. Moreover, it is important for
business organization to manage diversities so that positive work culture might be developed and
greater success might be achieved (5 Benefits of Diversity in the Workplace, 2022). Also,
through establishing proper management among diverse workforce organizations are able to
increase the workplace productivity so that higher efficiency and effectiveness might be achieved
for the future. Moreover, those organizations that are aiming to maintain competitive advantage
and are focused on expanding business into new areas need to properly manage and assign duties
to diverse staff working at different levels' so that greater innovations and creativity might be
promoted within the business. Also, through diverse workforce companies have option of
collecting and analysing various solutions for one business problem so that best decision and
outcome might be achieved in the end (Goni and et.al., 2021). Furthermore, management of
diverse workforce helps in improving the company culture so that right attitude and behaviour
among the employees might be cultivated that will further help in reducing the conflicts within
the workplace and help in building stronger relationships in the future.
Moreover, diversity at the workplace have its own benefits as diverse workforce means
there would be improved customer satisfaction in various regions and hence organizations need

to focus on identifying diverse employees needs so that business is able to sustain and run in
target market for longer duration and remain competitive against some of its competitors. Also,
managing diversity would help various firms in building stronger brand image within the target
market so that more customers might be attracted for the business that will further help in
generating revenues for the firm (Elnaghi and et.al., 2019). Also, it is good for encouraging
overall personal growth and development of different employees that comes from various
backgrounds. Moreover, diversity within the organization and effectively managing each
employee need would optimize organizations ability in meeting the demand for each target
market within the specified time frame. Furthermore, with helps of the diverse workforce
organization would be able to attract and retain the best talents for various job roles within the
workplace. Thus, it can be said that for those organizations that need to compete in the
international market have to assure that all its diverse workforce is working properly through
establishing communications channels and providing regular feedbacks to them so that if any
corrective actions required than it might be taken on time.
Discussing the challenges which Sainsbury Supermarket faces for managing the diversity among
their employees
Diversity management is defines as the process of creating positive surrounding for
employees. This helps in maximizing the profits of the company by inclusive involving
employees in decision-making and supports in achieving goals of th organization. The lack of
diverse management in workplace creates and increases the employees turnover and reduce the
performance. Various challenges faced by the Sainsbury company for managing the diversity in
the workplace are as follows:
Lack of trust: The lack of trust by employees on higher level of employees for
communicating and changing the processes among the company is as challenges for managing
the diverse workforces in the company. As this mainly occurs when employees voice are
unheard and lack of inclusiveness in giving opinion of employees in making decisions in the
company.
Communication barriers: For managing the diversity in the workplaces for serving best
to the consumer, the communication barriers is a challenge (Cletus and et.al., 2018). As various
individual belonging from different cultural backgrounds speak different languages this increases

misunderstanding among various employees. Thus, the language and communication is a
challenge faced by the company for managing the diversity in workplace.
Cultural issues and conflicts: various cultural issues arises in the company when
individuals belonging from different backgrounds and cultures. Some individual resist to cope up
and change the perceptions and regions beliefs (Dobbin and Kalev, 2018). Cultural sensitive
individual hinders in managing diversity in the workplace. Furthermore, the cultural diverse
workplace and individual working in the company increases the level of conflicts between
employees working in the company. This increases resistances for working with the diverse
cultural employee and creates misunderstandings.
Employee voices: employee voice mainly helps in establishing the productivity working
and productive employees as it helps in engaging in better working. When employees voice are
unheard and not given equality to all the individual working at different level. The discriminating
factors as for maintaining and providing various opportunities and promoting employees in the
company. Thus, Managing diversity hearing employees voices is must and giving equal
opportunity to all the individual working in the company for serving consumers.
Inequitable inclusiveness: Inclusiveness in the working environment helps in
encouraging and managing the diversity in the workplace. But when the inequitable
inclusiveness of employees by not encouraging the collaborative work place and team workings.
Furthremore, not treating fairly to all employees and proving the fair compensation on the
workings hinders the inclusiveness and inequality in the decision-making creates the challenges
for the company in managing the diversity in company.
Physical and mental disabilities : Employees working in the company with the physical
and mental disabilities. These employees working at the equally level and providing
accommodation to all employees equally is a challenge for the company for managing the
diversity in the workplace. Employing various individual with disability and potential skills.
Thus, willingly accommodating and encouraging disable employees Is a challenge for the
company for managing the diverse workplace conditions.

QUESTION -2
Discussing broad characteristics of scientific management theory and explaining why they have
still not been phased out
The main characteristics of scientific management theory are as follows:
Identifying the best way of doing job : Scientific management theory helps managers in
identifying the best way through which any activity within the business might be performed.
Also, it identifies the person within the workplace that is capable in doing such type of jobs
(Jacobs, Johnson and Hassell, 2018). Furthermore, with proper identification top management
than train and develop other employees along with providing the financial stimulation and
centralizing responsibilities through the managers.
Efficiency: Moreover, major feature of this theory is that it is more concerned over the
efficiency of the employees through reducing chances of errors and assumption. Also, for
enhancing the efficiency this theory states that every organization need to provide proper
training timely so that employees are able to enhance the existing competencies to survive in
changing business environments.
Increasing the productivity: Also, it can be said that major focus of the scientific
management theory was on increasing the productivity and reducing the waste within business
workplace so that best result might be achieved (Moshiri and Cardon, 2019). Also, for this
purpose it encourages the organization to identify the scientific techniques relating to method of
work, recruitment and selection of the workers.
Systematic approach: Moreover, another feature of this theory is that it is systematic
approach that is developed to handle various management problems. Furthermore, this theory
aims to bring complete change in the mental attitude of the workers as well as management so
that better goals might be achieved (Namugenyi, Nimmagadda and Reiners, 2019). Also, this
theory basic feature was to increase rate of production through using various tools, equipments
and the methods of training for the workers. Moreover, it can be said that this management
theory was majorly developed to analyse the current business requirement needs so that
accordingly the employees training programmes are been designed or developed.
Universal: This theory is universal applied at all level and in all the organizations, as in
non-profits, profits. Universally applicable for managing the operation of the business. As these
principles applicable same at all the level and at all business in same sense.

Flexible: this theory of the scientific management is flexible in nature, it does not consist
of static and rigid rules and regulations. When applies to any business in companies helps in
improving the management and aids in supporting business by modifying when necessary for
better improvements.Also, this theory lays importance on Specific consideration to specialization
as through applying the scientific management theory in the companies and business it helps in
allowing various work to all the individuals in small amount this aids in supporting and
providing due weight age to the specialization for achieving better and quick performance. Thus,
this helps in working better and working efficiently in less time.
Minimizes wastage : The main feature and characteristics of this is it mainly help in
minimize wastages of all the resources as of material, time, machinery (FEATURES OF
SCIENTIFIC MANAGEMENT, 2022). This mainly helps in improving ll the wastages of items
and aids in increasing the productions of the business when applies to business with minimizing
costs. This is very essential as for aching the goals of business for achieving the higher
performance level.
Reduces cost and increases quality: The scientific management theory aids in reducing
the cost in planning, regulating and aims in emphasizing on the cost control techniques which
helps in eliminating wastages and results in involving quality for producing output. Also, there
are techniques for controlling human activities. Moreover, these are recognized as the specific
techniques used for controlling, recruitment, selecting the human resources. Also, it aids in
organizing, directing and controlling the human actions for achieving the specific goals of the
businesses.
Further, to understand that why this theory had not been faced out in various
organizations in current times is due to the fact that most of the companies are aiming in
expanding the operations in various sectors or regions. Thus, for this reason it is required that all
the employees are well efficient so that there are no losses in the future. Through using this
theory at the workplace managers would be able to ensure that all employees have the capacity to
carry out all the complex task in best of manner without much dependency on other for the
support and guidance (Norbash and Kadom, 2020). Moreover, this theory is also widely used
among the diverse workforce organization such as Amazon and Mc Donald through
systematizing workplace through providing the appropriate tools and procedures to carry out
various business task. Also, this theory had also not been faced out due to the reason that this

theory has helped the managers of various organization to hire the best qualified person for the
new job roles or existing ones so that team coordination might be maintained and productivity
remains unaffected (Doh, 2021). Although this theory is still being used in most of the big or
small organizations but major demerit is that this theory completely relies on fact employees
might be rewarded only when the productivity is increased. Thus, this point is taken into
consideration by the organization and it is not started to phased out through making certain
modification in the existing theory so that both proper reward systems and the productivity is
ensured for various employees that are working at different levels.
CONCLUSION
From the above report it can be concluded that managing the diversity within the
workplace is the most crucial task for any organizations that wish to achieve greater success in
the future. Also, the report had identified significance of such diversities within the organization
along with challenges faced by Sainsbury in managing such individual differences. Lastly, broad
characteristics of scientific Management theory and reasons for it not being phased out had also
been covered under this report.

REFERENCES
Books and Journals
Cletus, H .E., and et.al., 2018. Prospects and challenges of workplace diversity in modern day
organizations: A critical review. HOLISTICA–Journal of Business and Public
Administration. 9(2). pp.35-52.
Dobbin, F. and Kalev, A., 2018. Why doesn't diversity training work? The challenge for industry
and academia. Anthropology Now. 10(2). pp.48-55.
Doh, J. P., 2021. Distance as Diversity: Two Sides of the Same Coin?. Journal of Management
Studies. 58(6). pp.1640-1643.
Elnaghi, M. and et.al., 2019. Exploring the role of a government authority in managing
transformation in service re-engineering–Experiences from Dubai police. Government
Information Quarterly. 36(2). pp.196-207.
Goni, F. A. and et.al., 2021. Sustainable business model: A review and framework
development. Clean Technologies and Environmental Policy. 23(3). pp.889-897.
Jacobs, S., Johnson, S. and Hassell, K., 2018. Managing workplace stress in community
pharmacy organisations: lessons from a review of the wider stress management and
prevention literature. International Journal of Pharmacy Practice. 26(1). pp.28-38.
Moshiri, F. and Cardon, P. W., 2019. Best practices to increase racial diversity in business
schools: What actually works according to a nationwide survey of business
schools. Journal of Education for Business. 94(2). pp.113-124.
Namugenyi, C., Nimmagadda, S. L. and Reiners, T., 2019. Design of a SWOT analysis model
and its evaluation in diverse digital business ecosystem contexts. Procedia Computer
Science. 159. pp.1145-1154.
Norbash, A. and Kadom, N., 2020. The business case for diversity and inclusion. Journal of the
American College of Radiology. 17(5). pp.676-680.
Online
5 Benefits of Diversity in the Workplace. 2022. [Online]. Available
through:<https://abilityoptions.org.au/5-benefits-of-diversity-in-the-workplace/>.
FEATURES OF SCIENTIFIC MANAGEMENT. 2022. [Online] Available
through :<https://managementheaven.com/features-of-scientific-management/>