Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1..........................................................................................................................................3 P1 Explain a range of different types of food preparation and production system....................3 P2 Discuss the influences on the design of a range of food preparation and production system .....................................................................................................................................................4 TASK 2............................................................................................................................................5 P3 Determine the key underlying principles for planning food preparation and production.....5 P4 Explain the key methods for planning food preparation and production, giving some examples of different approaches...............................................................................................6 TASK 3............................................................................................................................................8 P5 Determine the resources required for delivering a consistent, safe and timely food production operation..................................................................................................................8 P6 Explain the processes and procedures required to ensure resources managed effectively to meet overall customer and business needs.................................................................................9 P7 Produce standard operating procedures (SOP's) to ensure food production meets business key performance indicators (KPI's)............................................................................................9 TASK 4..........................................................................................................................................10 P8 Apply methods for monitoring and food production and explain how to identify and deal with variance to ensure a safe and efficient operation.............................................................10 P9 Explain the possible effects of deviations to established processes and procedures..........11 CONCLUSION.............................................................................................................................11 REFERENCES.............................................................................................................................12
INTRODUCTION Managing food production is a very important task of the hotel industry and restaurant. The major focus of managing food production is food preparation and production. There are different policies and standards which help in working effectively in restaurants and hotels. Food preparation and production system involves units and unified systems that handles and manages appropriate regulation of food production and preparation (Baldos, and Hertel, 2015). The hotel considered in this report is Hazev restaurant. This restaurant is an exclusive collaboration between the experienced Tas and Haz restaurant Groups. It offers a cafe and modern restaurant with stylish bar.The following report will explain a range of different types of food production and system and design of it. This report consists of principles for planning food preparation and production system. Further there is a discussion on methods for planning food preparation and production.Thisexplainsvarioustheoriesandproceduresinvolvedinplanningoffood preparation. At last standard operating procedures and key performance indicators are explained. TASK 1 P1 Explain a range of different types of food preparation and production system There are different types of restaurants present in a market. All these restaurant systems havedifferentwaysforfoodpreparationandproductionsystem.Thedifferenttypesof restaurants are discussed below - Fine dining– This type of restaurants where there is a formal dress code and fine dining etiquette. All staff members are skilled and capable for providing quality services and food. In such restaurants, staff members are attentive and they follow specific etiquette for taking and serving meals. Casual dining -In this type of restaurants, there is good ambience and these restaurants have a priced menu, low key atmosphere and unique décor. Contemporary casual– These type of restaurants are modern and trendy hotels which have become popular nowadays. These restaurants follow ecofriendly protocols and they are famous for serving in quality food in an unique manner. Theses are generally table services and emphasis on food presentation and visuals with Instagram worthy décor (Belyakov, 2015).
Fast casual Cafe– These include those restaurants which cater to customers who likes healthy food more than fast food. The quality and price of food in such restaurants is higher as these focuses on quality of food. Buffet– These are form of restaurants that allow customers to customise their dining experience by providing a vast variety of options of food to eat. These kind of restaurants include selection of food at fixed price and food on buffet bars where guests have to serve themselves. The above mentioned restaurants follow different kind of food preparation method which are discussed below - Frying –This is a food preparation method that is used for cooking of food dishes in oil or other fats. Frying requires different equipments in restaurant such as frying pans, and deep frying pans which are used in kitchen. Frying dishes are made in all restaurants and they all need frying equipments. Baking -While preparation of food there are some food items in which baking of food is required. Baking consists of boiling equipments,blanching, blind baking, pressure cooking, coddling, etc. There are different restaurants which require baking equipments. Mostly cafes and fast causal cafes needs more baking equipments (Cai, and et. al., 2018). Different type of food production system Cook chill system:It is method which is used in restaurants in production system. In this method, food items are freezed at low temperature (0 - 3 degree Celsius or 32-37 degree Fahrenheit). In Havez restaurant, this method is used for preparing food for customers. In cafes this method is used to store flesh and meat. This is a cost effective method. Cook Freeze system:This is another process in food production system and in this method freezer is used for storing cooked food items and dishes. In havez restaurant this kind of freezing is not used. On the other hand, there are some restaurants like casual dinning and formal dining restaurants where cook freeze system is used. P2 Discuss the influences on the design of a range of food preparation and production system Each and every restaurant various factors that influences on the design of range of food preparation and production system. There are different kind of food preparation methods like cook freeze system, cook chill system, frying , baking, etc. Havez restaurant is using a design structure for preserving food and veggies and fruits. The major factors required for designing of food are mentioned below -
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Food storage and display-There is a special separate equipment that is designed for storage of food items in refrigerator. Food storage must be given special attention in a restaurant as it is important to provide quality food dishes to customers (Campbell, and et. al., 2016). If stored food gets stale then it should not be used in making dishes for guests and customers. CookingRange-Thecookingrangeconsistsofgasequipmentsandelectrical equipments. These are associated with movable cylinders and a spacious kitchen. There must be safety equipments present in kitchen for handling accidental cases. In Havez restaurant there is a proper arrangement of all safety equipments in kitchen. But in case of other cafes and small restaurants safety measures are not concerned. Pest control- There is a large threat to restaurants that food items and raw materials can be destroyed due to pests or insects. Thus to maintain proper production of healthy food it is important to have pest protection other wise food items will get spoiled. Ventilations-There are various equipments which are required in restaurant for proper ventilation in the building. These equipments include chimney, cooking gas, steamy fume ventilator, etc. These must be present in a restaurant so that there will be good environment in restaurant premises (Devereux, 2016). In context of all the above types of restaurants there must be presence of proper ventilation in kitchen so that there is no chance of smoke and choke. TASK 2 P3 Determine the key underlying principles for planning food preparation and production The food preparation is defined as the on going process for the hotel or restaurant industry that helps in preparing food items and dishes that have to be served to customers. Various restaurants and dining hotels have adopted various principles for operating food production and preparation effectively. In context of Havez restaurant planning for food production and preparation are mentioned below - Principle of nutrition:According to this point, special care is taken that food provided to customers and guests have proper nutrition. This will attract more number of customers to experience food offered by the restaurant. There is a proper planning for preparing and production of food. There must be clear information about about diet and food preferences of
customers. If restaurants provide nutritional food to their guests then this will help in increasing demand of the restaurant. Principle of time and money:It is important for restaurants and hotel industries to follow procedure and principle of time and money. At the time of food production, it is important for the restaurant to consider aspects related to cost and time. It should be policy of restaurant to work in accordance to save money and time of the organisation. This is the most important factor for organisation to work in a manner that it is achieving targets and goals of the companyin specified time consuming less money. In other words this includes making more profits with less investment (Gouel, and et. al., 2016). This is a necessary process which helps restaurant to effectively produce food items and prepare quality dishes for customers. In context of Havez restaurant, it isseen that it has adopted various strategies and processes for providing effective services to customers and guests. P4 Explain the key methods for planning food preparation and production, giving some examples of different approaches Food preparation and production are an important aspect of restaurants. It is important for having a good control over quality as well as quantity of raw material as this helps in saving money. A proper planning is required in restaurant for effectively managing and handling all operations of restaurant.In context of Havez restaurant a proper planning is required for deciding the type of food required. The different categories of food given in Havez restaurant are Italian, Greek, French etc. This restaurant undergoes a research to analyse what are the demand and supply of food (Jalilov, and et. al., 2016). A proper budget is required for accomplishing operations and tasks of restaurant. A food production plan is made by the management of restaurant so that various concept of restaurant are clarified such as customer demand & supply, resources required, tools & techniques to cook food. There are following methods used for planning an effective food production mentioned below - Conventional:This is one of the vital method which tells about expectation of customer's when they visits high end restaurant like Alexander the great to ensures about satisfaction of the customer's. Conventional planning is what one expect when we go to sit down and dine in any of high end restaurants. This type of planning involves restaurant purchasing raw food that worker's will later store, cook and serves to its the diners. As chef, conventional food production is norm, staff member's which would work early to prepares raw ingredients for food services.
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Convenience:In this technique, conventional food are those which is stored or easily available to restaurant from the market it can be frozen foodor semi prepared base food which is convenient for consumer consumption of food in long period. These products used with purpose to save employees and restaurant valuable as well as profitable time and the cost. These choices which have conventional food item or menu which are based on entire establishment. This is necessary for the restaurant to do effective planning for satisfaction of customer,that each and every consumer does not prefers convenience and stored food in their diet. Centralised:Preparation of a meal in a centralised and effective manner involves preparation of food at one place and then serving or delivering it to different place. These approach in food production industry does the collection and billing, and also deals in the transportation method. This technique is basically seen in the industry of catering environment, where meal is prepared in the off site and served at attractive venue to their guest. This technique is very costly for the restaurant as they have to do the management, storing of raw material & finished goods, transportation and delivery as well as the serving of the meals and diet. TASK 3 P5 Determine the resources required for delivering a consistent, safe and timely food production operation There is a requirement of every restaurant that it has to utilise all resources in an effective manner so that targets and goals of the company are achieved in less time. The resources in a restaurant consists of cost, water facility, gas availability, power, measures, raw material, safety measures, furniture, lightning, etc (Koehn, 2015). food production is the major objective of any manager of restaurant. Labour is also an important resource needed in a restaurant. A checklist is made in the restaurant as it will help in maintaining stock of veggies, and other raw material. Some of the things which are to be considered are listed below - Raw material-In context of Havez restaurant, several raw materials are primary resource. These consists of food items, veggies, fruits, edible oil, spices etc. Also tools and equipments used for preparing food are primary resources of the restaurant. Gas,Electricityandwateravailability–Inanappropriatefoodproductionand management it is important that there is proper availability of gas, power and water. It is
important for the management of restaurant to manage these so that effectively food production can be done. Safety measures- These are another important resource needed by restaurant. There are chances of fire or gas leakage while production of food in the restaurant (Manning, and et. al., 2015). Thus , special equipments like fire alarming systems, fire extinguishers, incidental protection are taken care for having all safety measures that help in preventing such accidents. P6 Explain the processes and procedures required to ensure resources managed effectively to meet overall customer and business needs A proper process or procedure is required to ensure that resources of the restaurant are utilised effectively in order to meet needs and demands. Resource management is an important part of the restaurant as this helps in managing cost and activities of the restaurant. Procedures and processes followed in Havez restaurant are given below - Capacity and demand management– It is important for restaurant to estimate resources and have plenty of food stock as it will help in having information about availability of raw material. The management of this hotel ensures that raw material like food, grains, veggies, fruits, spices are available. Resource utilisation –This is a process for utilising resources available for the restaurant in an effective manner. Resources like gas, electricity, water, etc. must be managed in the restaurant. Havez restaurant utilises resources in best effective way so that no extra cost is incurred by the organisation (Maseyk, and et. al., 2017). Process and time tracking -A proper and regular check is done in the food production activities of restaurant. This helps in storing and managing of stock and raw material available in he restaurant. P7 Produce standard operating procedures (SOP's) to ensure food production meets business key performance indicators (KPI's) The standard operating procedure (SOP) is defined as a set of different procedures which are helpful in explaining activities and tasks important for better regulation of operations in the industry. The main objective of a these procedures is to provide highest quality products to customers. SOP acts as a tool which is helpful in communication of organisations. If there are established procedures and regulations in business environment then it encourages employee's
confidence. There will be less chances of errors if an organisation follows standard operating procedures. In context of havez restaurant, it is seen that it is beneficial for the this restaurant to provide a good facility and service to customers. If this restaurant follows standard procedures for working then there will be following benefits - A clear written instruction will help in performing tasks and activities effectively. Errors and defects are decreased if SOP's are followed this this leads to offer good food and services to customers. This helps in implementing a healthy and safe working environment at restaurant. In this way it will be easier for managers of restaurant to make more money. This helps in facilitating fast integration of tasks within training process of new staff and employees of the restaurant (McClanahan, and et. al., 2015). SOP's in this restaurant will help in mitigating risks by becoming a fast reference guide for workers and staff of restaurant in different business situations. TASK 4 P8 Apply methods for monitoring and food production and explain how to identify and deal with variance to ensure a safe and efficient operation Food production process of Havez restaurant adopts various methods for identifying and solving variances so that effective flow of operations and activities can take place. Some of the methods are discussed below - Planning –Restaurants have to know what are the different activities and tasks involved in the operating of restaurant (Rasul, 2016). The forecasting of machineries, raw material and human resource are essential as it will help in determining supply and demand of these in the restaurant. There is an executive team in Havez restaurant that takes care of effective flow of business operations. Equipment maintenance –These include improvement ofequipments and techniques used by chefs, staff, workers for food production in the restaurant. Theremust not be defect in process of production and delivering of food products so that good services and quality food is provided to customers. Centralised –According to this method, products and itemsare ready to deliver an distribute them at different locations. This helps in satisfying and meeting demands and needs of
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customers. In an industry like hospitality, it is essential to have proper delivering of services and food to customers. Conventional -This is a technique used in Havez restaurant for storing of raw materials like fruits and veggies (Reed, and et. al., 2016). In this technique, raw veggies and fruits are stored in refrigerators in an effective manner. This is done in order to preserve these for using them later. P9 Explain the possible effects of deviations to established processes and procedures The expectations of customers from restaurant are really high as there are a number of options of food restaurants in the market. Providing quality of food is an important concern while food production and system. The Havez restaurant hasexperienced deviation as lack of good quality of food. There is decrease in quality of food and service provided by restaurant. The restaurant has suffered from issue related to decline of quality assurances of restaurant. The productivity of hotel will decrease due to major requirements of improvement in processing of food production. CONCLUSION From the above analysis it is concluded that the managing of food is important fora restaurant as this will help in properly and effectively implementing operations.This helps in proper manufacturing of food items in operating a restaurant. There are different types of restaurant present in the hospitality industry. There are different designs and food production and preparation system that are essential in restaurant.It is prominent and compulsive to have food production & processes system as this helps in performing all restaurant operations in an appropriate manner.
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