Table of Contents INTRODUCTION...........................................................................................................................1 TASK A...........................................................................................................................................1 P1. Food preparation with production systems............................................................................1 P2. Influences on designs of various systems related to food preparation as well as production systems.........................................................................................................................................2 M1. Compare and contrast of food preparation addition to food production systems................3 P3. Underlying principles............................................................................................................4 P4. Methods to plan food preparation also with production........................................................5 M2. Different approaches for planning food preparation addition to production........................6 D1. Evaluation of systems associated with food production together with preparation..............6 TASK B..........................................................................................................................................6 P5. Resources required for delivering food production systems in consistent, safe and timely manner..........................................................................................................................................6 P6. Processes along with procedures to ensure effective management of resources...................7 P7. Standard operating produres (SOPs).....................................................................................8 M3. Examples of SOPs used in managing resources with performance indicator......................9 TASK C...........................................................................................................................................9 P8. Application of methods for monitoring food production.....................................................9 P9. Possible effects of deviations to established processes and procedure................................11 M4. Compare the approaches to monitor and food production.................................................12 D2. Examples related to approaches as well as methods for planning food preparation and recommendations for SOPs........................................................................................................12 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION In hospitality industry, food production management is important element that helps in preparing food by using scientific approaches (Barrett, 2013). Food production generally involves aspects related to cleaning, segregating, presenting eatable commodities as well as adding ingredients in exact quantity. All the firms working in such industry have separate department that manages produced food in order to satisfy their guests addition to with with healthy and tasty food. To gain knowledge about managing food production, Moor Nathan Restaurant is selected which is one of the newly opened restaurant in United Kingdom. It has warm dining rooms along with hand printed wallpaper. The restaurant will deliver British dishes that will be produced through using French techniques. The report discusses about different types addition to influences on food production design as well as production systems. It further includes key principles to plan preparation with production of different food items. At last, the report involves variety of methods that can monitor food production and helps in identifying variances together with taken actions for ensuring efficient with safe operations. TASK A P1. Food preparation with production systems. Managing food by Chefs or professionals is directed by standards addition to policies so that food processing companies performs activities Food production involves practices to transform raw ingredients or materials to make ready to eat dish that can be consumed by humans either at houses or companies within hospitality industry. In addition, food preparation is said to acts in which food is prepared for eating purposes. It involves choosing, measuring addition to combining various ingredients in orderly manner in order to get desired outcome. The Chef of Moor Nathan Restaurant has planned to introduce the restaurant in the market for which they are adopting distinct ranges of food production addition to preparation systems (Food preparation and production systems. 2018). Some as as described: Food Preparation systems Baking:It is tradition cooking method where in food is generally prepared by through dry heating options in microwave ovens. In earlier time, food was baked through hot ashes addition to hot stones. The system will be used by culinary artists of Moor Nathan Restaurant while preparing cookies, cakes, pastries, pretzels and quiches having bread in middle. 1
Cooking range: At food processing company, electrical addition to gas tools are connected with moveable cylinders. Proper assessments of such equipments is very necessary and for this, Moor Nathan Restaurant Chefs has hired skilled candidates who will time to time update all the kitchen equipments so to provide safe working environment to working personnels in the new restaurant. It will result in influencing efforts of other junior Chefs to prepare food with distinct designs and meet all the customer requirements in effectual ways. Ventilations: Such factor constitute equipments related to large and small chimneys that pull out steamy fumes, oil smells, oil particles along with stains from every corner and makes the working area fresh. The owners of the restaurant have produced a kitchen map in which proper ventilation facilities will be provided that will result in improving work abilities of staff members in influencing food designs through improved quality that leads to attract more clients and meeting all requirements of business effectively. M1. Compare and contrast of food preparation addition to food production systems. Comparison between food production with food preparation systems: Basis of ComparisonFood production systemFood preparation system MeaningFood production systems are said to the procedures along withinfrastructurewhichin involve in feeding or meeting customersrequirementsfor food (Davis and et. al., 2018). Foodpreparationsystems involvespracticesofusing skillsonordertoprepare dishes that can meet customer requirements. Procedure (designing process for meeting requirements) ManagersofMoorNathan Restaurantareplanningto workthroughflourishing, gatheringprocessing, bundling,transporting, promotion,consumptionand disposingitemsassociated with food. TheexperiencedChefsof company are planning to adopt operational steps of receiving, storing,preparingas well as cooking the food in order to make tasty and healthy eatable dishesthatcanresultin meetingrequirementsof customers (Boelee, 2013). 3
Similarities among the systems: Food production system and food preparing systems are used to serve hot dishes that can satisfy customers demands and retain them for longer time. Both systems will be used at Moor Nathan Restaurant so to achieve huge revenues through catering ready to eat products. P3. Underlying principles. Food preparation is defined as the ongoing procedure where all the hotels and restaurants creating different types of food in order to attract customer effectively. Moor Nathan restaurant follow different principle in order to planning food preparation and production are discussed below: Principle of time and money– This principle followed by the different restaurants and hotels to save time as well as money effectively. It is applied by them when preparation and production of food for customers (Early, 2012). It is important to discover both to assure about the food and efficiently analysis the value can be offered to end users and clients. Thus, it is defined as crucial process in the context of Moor Nathan restaurant to set up, guaranteed and cost effective food. Furthermore, it helpful to create good decision making as per the customer health. Principle of Nutrition– It is defined as crucial principle that has to be important during to preparing and producing food production. The Moor Nathan should have proper information of their customer after that according to diet prepare food that will be helpful to analysis its taste and choices before cooking food. The selected restaurant is pursuing nutrition level in their menu card during to food preparation and producing system. It will analysis the consumer order food according to their taste & preferences. Principle of clean– The particular principle follow by every restaurant that helps to attract customer effectively. If restaurant does not follow the particular principle so people does not like to come in the restaurants. As a result brand image of the restaurant fall down in the market. During to preparing and production of food require to keep clean place and cooking healthy food for clients. As a result Moor Nathan cover more area and generate more profit. Principle of Quality– It is most important principle that helps to get certificate of good quality food from food production officer. If restaurant does not follow this principle so it will show negative impact on the restaurant like cancel licence. To preparing and production food 4
require maintain quality of food that helps to attract customer in large numbers. Moor Nathan restaurant always focus on food quality that make different from other restaurant. As a result they cover big market area and people visit to eat good quality food. P4. Methods to plan food preparation also with production Planning food preparations addition to production are characterised as critical aspect to transform unfinished components into eatable food or in other forms. To sustain in dynamic competition in the hospitality industry, planning plays crucial aspect in forecasting future demands addition to supply of eatable products and time allotted in their preparation together with delivery (Fink-Gremmels, 2012). Under planning, organisational Chefs estimates quantity of products required in preparing final dish, time taken to deliver food items to final consumer and regularly estimates demand with supply in context to numerous products. By using checklist method,respectivefunctionisperformed.Otherthanthis,financialmanagersconsiders budgetary aspects while human resource management team focuses on available manpower and their motivation level to prepare the dishes on set time. Food or dishes thatMoor Nathan Restaurant will provide must be appreciated or favoured by market audiences as it will benefit in gaining more returns and strong brand goodwill. Further, these all will help entrepreneurs of the restaurant to devise food production plan. Following are methods that will be adopted by selected restaurant Chefs for planning food preparation along with production: Conventional method: If Chefs of Moor Nathan Restaurant will use this method they they will properly specify customers expectations by acknowledging the services in proper manner. It involves purchasing food raw which is further stocked, cooked as well as served to potential diners. The restaurants that are using the method their personnels works early for preparing raw components for particular meal services. For example, if staff members of chosen restaurant will serve dishes that needs much time in preparation such as meat or cake then in such case that will opt conventional cooking method in order to buy half cooked commodities addition to storing them till the time they are not demanded. Centralised method: Another method that is opted by large chains that look forward for contracting measurements that are generally connected with food production (Fuldauer and et. al., 2018). Professionals of chosen business concern can use the method to deliver eatable food commodities as per home delivery aspects. 5
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Convenience method: The method is generally used by food processing business to prepare dishes that do not need much time in preparations. These types of dishes also not require huge efforts by Chefs in the preparation. For example, to prepare ready to eat addition to portable frozen eatable commodities including fries, Maggie addition to shelf stable food, selected restaurant Chefs can go with convenience method. It also helps in satisfying customer demands for the requirements of quick delivery of food in less durations. M2. Different approaches for planning food preparation addition to production Planning food preparation as well as production comprises convenience approach, centralised approach addition to conventional approach that are also preferred by Chefs of selected food processing company. For instance, conventional approach is used to prepare food that requires more timewhere asconvenience approach is opted for producing dish that is prepared in less time duration (Gouel, Gautam and Martin, 2016). In addition, centralised approach is favoured to deliver eatable commodities at customers home but conventional methods is used to satisfy demands of eatable products for the customers that visits the organisational place to enjoy healthy food items. D1. Evaluation of systems associated with food production together with preparation Systems that are related to food production are Cook chill system and Sous Vide where as systems with food preparation are Baking and Frying. Adoption of cook chill system will benefit the Moor Nathan restaurant in easy catering as well as forecasting demand. At same time, the system will result in additional costs to the company as it requires costly equipments. On other hand, Sous Vie system aids benefits in locking nutrients and maintaining quality of eatable products but only protects foods from bacteria that is in small quantity. Baking system provides advantages of cooking food in less duration but these also requires huge equipments that adds more costs to the restaurant. Frying system aids in providing crispy tastes as well as coats firm over foods that keeps inside component tender and juicy but the system causes negative health effects due to availability of unhealthy addition to unstable oils in dishes. 6
TASK B P5. Resources required for delivering food production systems in consistent, safe and timely manner Food production operation is the critical procedure for all restaurant industry in which manager uses different types of resources in order to deliver quality food products. It involves man power, cost, machines and safety measures which helps to deliver food items at reasonable cost. Some resources are required inMoor Nathan Restaurant in order to deliver healthy, timely and safety food that are as explained: Raw material -This means organization should have proper raw material such as fruits, vegetables, spices and ingredients in order to deliver fresh and tasty food (Lautenbach and et. al., 2013). Moor Nathan Restaurant have such all resources that is full ofnutritions and vitamins that helps to deliver food production operations effectively by providing high quality dishes. Clean Kitchen -Clean place are also required within Moor Nathan Restaurant that helps to deliver proper food management. It helps to maintain the hygiene while delivering food item and make healthy foods. The chefs of Moor Nathan Restaurant feels and work better getting clean place to prepare food item. Gas, power and water –These are important resources which should be use byMoor Nathan Restaurant in order to deliver food production operation. It is required for chef who prepare food with the help of gas, power and water. Therefore, such resources in all restaurants to prepare the food items and deliver to customers. Herein, all above resources are required to maintain and deliver the food operations effectively. If manager are able to provide all resources then it can provide better quality of foods at well places. Clean kitchen is also critical matters for chefs as they need clean kitchen to prepare food which keep customers healthy and safety. P6. Processes along with procedures to ensure effective management of resources. Resources plays important role while preparing food in any hospitality concerned organisation. Herein, resources are said to personnels, inventories, ingredients, gas, electricity, tangible assets and many more. In order to effectively managing all the available resources, managers of MoorNathan Restaurant are working to carry forward distinct procedures together with processes that are as follows: 7
Planning capacity with managing demand: Herein, management team of Moor Nathan Restaurant will first estimate the resource requirements through analysing existing quality addition to quantity levels that are available at workplace (Maseyk and et.al., 2017). They will develop reports for current resources and will later forecast demand, capacity with supply so to plan and manage scarce resources which will help the restaurant professionals to meet business addition to customers requirements in effectual manner. Utilising resources:When managers properly ascertain demand with capacity, further working is to frame and implement aspects that can result in optimum resource utilisation to acquire real outputs. Professional of the restaurant are working to ensure proper usage of available resources towards right directions as well as at right duration that will benefit the entity in benchmarking performances, saving excess costs, reviewing timely actions together with acquiring beneficiary results that will help in leading to meet targetted customer demand and business requirements in efficient manner. Tracking progress together with time: At this phase, human resource managers of the selected business concern will maintain proper records for available inventories or ingredients addition to track requirements of additional resources according to forecasted demand and capacity aspects (Molden, 2013.). Through this, it will be identified how kitchen personnels will be using resources together with helpful in making purchase decisions for resources in accurate time so to eliminate understock conditions for preparing items while it is peak time on normal working durations. Tracking resources and improving progress will help in effectively managing all types of resources which will aid in fulfilling business and customers preferences. Thus, when managers of Moor Nathan Restaurant will adopt the mentioned procedures they willsucceed in managing resources effectively and attain benefits of fulfilling overall customers needs along with business needs. P7. Standard operating produres (SOPs) Standard operating procedures describes written instructions that helps personnels to carry forward routine addition to complex activities. In addition,Moor Nathan Restaurant also have to adopt various legislations and policies so to execute numerous operations. Producing such procedures requires huge planning as well as preparing prior to writing documents as it includes steps of developing list of business processes, planning procedures, talking with staff members, writing as well as reviewing process and at last maintaining process. Further, key 8
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performance indicators are used to check the procedures so to properly fulfil organisational requirements (Ceta, 2019). Various standard procedures that should by adopted by newly opened restaurant managers for ensuring performances of food production systems are empowering personnels addition to finance and administration. For instance, to empower staff, managers of the restaurant have to set standards for hiring skilled and competing personnels who can conduct activities of food preparation and production effectively. Further they should be provided training sessions for all staff members and corrective actions must be taken for ensuring discipline and reviews should be taken through feedbacks which will benefit in meeting requirements of performance indicators in productive aspects. Other then this, finance and administration is another indicator that will help in setting all the activities related to billing functions comprising collecting funds as well as purchasing raw materials that will help in maximising cash flows together with conducting purchase activities in impressive manner. M3. Examples of SOPs used in managing resources with performance indicator. ThemanagersofMoorNathanRestaurantshouldadopttheSOPsexamplesof empowering staff members as well as administrating finance activities. In context to empowering staff members, managers should set various standards for evaluating training programs and providing feedbacks that will help in effectively managing personnels (Parizeau, von Massow and Martin, 2015). In contrary, adopting another SOPs example of administrating finance will result in setting standards for collecting, billing together with budgeting procedures that will help inmaintaining accountbooksaswellasproperly conductingoperationsassociatedwith collecting funds and meeting purchasing payments that will result in managing performance indicators effectively. TASK C P8. Application of methods for monitoring food production Monitoring food production means to analyse the production process, storage and distribution procedure with the help of monitoring system that helps to deliver better quality of foods. Monitoring food safety is key mechanisms that plays function of control hazards and implementing proper compliances in order to provide safety to eatable items. Such monitoring is closely related to legislations that supports business to maintain status in context to food productionsafety.Itisimportantforeveryfoodindustrytoprovideaqualitativeand 9
quantitative food to customers. It depends on food inspectorswho detect food safety problems and ensure products are consumable or not. For instance, InMoor Nathan Restaurant food inspectors analysis the all the process and production department that helps to maintain customers trust towards its food items (Rasul,2016). Such organization uses different methods by identifying the problems towards food productions and get variances to solve such problems. Different approaches addition to methods are explained as below: HACCP approach:It is known as Hazard Analysis as well as Critical Control Points and is considered as organised defensive approach that provides safety to eatable items against physical, biological addition to chemical hazards that are involved in production procedures. These hazards affects finished products along with their designs. When managers of the restaurant will apply the method they will be able to provide description for what things are to be monitored, particular location where food safety monitoring occurs, important communication that should be carried further while monitoring food production processes, time duration when the monitoring will take place along with associate person who will be responsible to conduct various programmes for practising entire tasks (Resh, 2016). It further helps in recording all the activities with set particulars containing detailed information regarding monitoring aspects that took place. Proper training to staff –Herein, managers of the new restaurant develops aspects through which they can provide training to their new personnels so that all the workings will be performed in smooth manner without any delays.It is a method of monitoring food production, identified by managers to make better food production. This method is used by Moor Nathan Restaurant's manager to provide training to its employees that helps to conduct production activities effectively. Through proper training methods, skills and knowledge will be improved and staff members will be become aware about new aspects to conduct similar operations. Equipment maintenance –Another method that helps in time to time providing maintenance to all the equipments or tools that are connected with food production so that smoothly operations are conducted. Business concernsshould follow this method that can help to maintain the good food production. It is applied by Moor Nathan Restaurant by providing training to employees that helps to understand uses of equipment and how to maintain them for long term which helps to make good food production process. At workplace, there are various food production equipments including refrigerators, chimneys, stoves, microwave ovens as well 10
as electrical appliances that requires proper maintenance to carry forward work without hurdles in order to monitor food processes. Administrators identifies the variances and at same time apply practices to deal with them through regulating strict policies in order to assure cost- efficient operations. Proper planning –One ofthe method that involves processes to conduct future workings in set manner. This method is also used by Moor Nathan Restaurant that helps to deal with monitoring food production process and ensure a safe and efficient operations. As planning helps to defined what and when plans should be implement in order to attracts customers towards better qualitative foods. With this method, managers identify forthcoming food demand, devise plans with strategies as well as makes execution in set format that results in handling operations properly. If the entrepreneurs will properly plan all the future operations in present duration then they will lead in working in dynamic situations by identifying variances and dealing with then through effective strategies resulting efficient workings of operations or activities. Therefore all methods are used byMoor Nathan Restaurant in order to monitor food production. It is monitor by food inspector or manager of such organization by following food policies and standards. P9. Possible effects of deviations to established processes and procedure As the needs and wants of customers are changing day by day in which organization need to introduce new products and services for the purpose of removing deviations. Change if demand impacts on all business activities that also affects organizational goal. So it is important for organization to focus on deviation in order to establish a effective process and procedure of food production (Van Alfen,2014). In regard ofMoor Nathan Restaurant, manager are facing different problems such as lack of food production maintenance, incorrect handling, storage & transport, and environmental hygiene due to which customers are taking food services from other organization.Such problems are affecting food production within organization. To solve such problems there is need to understand some policies and rules which can help Moor Nathan Restaurant to establish process and procedures. Moor Nathan Restaurant's manager should maintain food production process in which equipments and food container should be clean that helps to prepare healthy and fresh foods. Other various effects due to deviations in set procedures as well as procedures are equipment issues, disrespect, poor management and employee absence. In context to poor management, effects of deviations are due to no collaboration or coordination 11
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among the managers that results in affecting performances as well as business profits. In addition, disrespect among workers is also one of the effect of deviation that emerges when one personnels is not able to work or attain benefits like others or fails to work as per the assigned role that causes impacts on organisational efficiency to produce more revenues. To solve the problem of handling, storage and transport the manager ofMoor Nathan Restaurant should use a software that helps to maintain the records of food item and should also proper connect with products wires and power cable because rates and mice can affect such machines and food products.For environmental hygieneMoor Nathan Restaurant should follow food safety practices that ensures chemical stored and used on food process premises does not contaminate any food products as well as environments. Therefore, by using all food practices and regulation Moon Nathan Restaurant can establish process and procedure for food production M4. Compare the approaches to monitor and food production Restaurant industry should use different approaches such as FAO approach and HACCP that helps to monitor the food production in order to provide quality food. The main purpose of using approaches is to deliver effective food operation and well maintenance of organization. HACCP approach helps Moon Nathan Restaurant to identify the potential hazard in food production process and monitor it that helps to provide hygiene food. Where as FAO approach is used by Moon Nathan Restaurant to promote good manufacturing practices in order to deliver better quality food. Other than this, FOA approach analysis radiological hazards where as HACCP approach identifies physical, biological together with chemical hazards (Venter, 2012). In context to preventive controls, HACCP approach is applied for process concerned critical control points (CCPs) where as FOA approach is usually applied for controls points other than CCPs.Considering parameters and values, HACCP approach is limited to CCPs but FOA approach has various parameters having minimum addition to maximum values that are not required for preventive controls of non process concerns. In context to corrective actions, FOA approach is used to take correct actions for production risk evaluations but HACCP approach is used to take correct actions when and deviations arises from CCPs limit. Therefore, organization should use such approaches which can help to deliver food production and attract customers. All food production process and procedure is monitor by manager of Moon Nathan Restaurant that helps to get solution of problems. 12
D2. Examples related to approaches as well as methods for planning food preparationand recommendations for SOPs Planningfoodproductionhasapproachesandmethodsthatresultsineffectively monitoring all the processes of food production. For example, approaches includes HACCP and methods includes training to personnels, proper planning together with maintaining equipments. Proper application of the methods results in accurately forecasting demands and accordingly planning further ways to prepare and produce eatable items (Watson, 2013). It is further recommended to the managers of the restaurant to adopt ITO model, document systems and additional validation steps that will help in improving standard operating procedures. Document systems will help in creating successful procedures that can be further usedinmaximisingoperationalefficiencytoattaindesiredresults.Itwillfurtherhelp administrators to identify variances through checking standards with actual outcomes. If any deviations are there then managers should take actions to again analyse the records and performance aspects so to evaluate main problem due to which variances occurs this will result in maximising quality addition to operational efficiencies. CONCLUSION From the above report it can be concluded that managing food production is vital for restaurant industry that attracts customers by providing better quality foods.Different types of food Preparation is used by organization such as baking and frying that is managed by cook chill system. Centralised and conventional method is used by restaurants that helps to make proper planning towards food preparation. Resources such as raw material, water, gas and power are required to maintain food preparation. Planning capacity with managing demand, utilising resources and tracking progress helps to ensure effective management of resources. Moreover, HACCP approach is used to monitor the food production process by identifying and analysing informations. Proper planning and trained staff are helpful for organization who understand the goals and make efforts to accomplish business goals effectively. 13
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