This assignment provides a comprehensive review of research on human capital and strategic leadership. It includes articles from various journals that discuss the role of human capital in achieving competitive advantage, managing employee performance, and integrating discovery and creation perspectives of entrepreneurial action.
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MANAGING HUMAN CAPITAL AND LEADERSHIP
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Models, analysis the approach of company to management in human resource........................1 TASK 2............................................................................................................................................3 Recruitment and selection in relation to strategic human resource initiatives............................3 TASK 3............................................................................................................................................5 HRD and explain how it could be improved...............................................................................5 TASK 4............................................................................................................................................8 Classical theories of motivation and purpose of hybrid theory which combine meaningful characteristic from range of theories...........................................................................................8 TASK 5............................................................................................................................................9 Characteristic of effective leaders with drawn relevant model...................................................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Human resource consider most powerful capital that help to develop more significant advantages in the world. In this regard, different characteristic and valuable resources develop successfully that assists to make more advantages and attain desired results as well. Managing people is critical perspective that help to develop systematic work performances at workplace. Furthermore, leadership is also important perspective that help to lead whole team and maintain successful results in the market (Leroy, Van Dierendonck and Den Hartog, 2018). Along with this, successful program will be develop that assists to meet with objectives and aims that are considered to focus on systematic review. In order to focus on present report, it is based on Sainsbury which is retail sector business and develop different kinds of products and services in the market. For gaining insight information of the presentreport, itcoversmodelsand approachesofmanagementinhumanresource.Furthermore,itincludesrecruitmentand selection in respect to strategic human resource initiatives. In addition to this, HRD process consider that improve systematic work performances in business. Classical theories are also explained that help to combine meaningful characteristic from different range of theories. TASK 1 Models, analysis the approach of company to management in human resource In order to focus on management of human resource, there are different approaches exist that assists to focus on desired results outcomes. In this consideration, following models explained that help to make innovative functions and operations for human resource. Harvard model: Harvard model consider six basic elements which includes human resource policies, situational factors, long term consequences, stakeholders interest and feedback loop. This model generally consider pattern of decision making process in which policies and practices of human resource used by management. Therefore, it helps toaccomplishdesiredresultsandoutcomesfromworkershelp.Inthismodel, stakeholders includes in which strategic partner, employees, shareholders, vendors and public included (Leroy, Van Dierendonck and Den Hartog, 2018). Therefore, it includes 4c's of outcomes such as congruence, commitment, competence and cost effectiveness. Commitment includes workers feeling towards Sainsbury in certain extent. Therefore, it includesloyalty,dignity,involvement,participation,betterperformance,etc.of 1
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employees.Besidethis,itincludesturnover,absenceandgrievances,etc.Inthis consideration,differentlevelofcongruenceinpoliciestowardshumanresource management develop. It started with workers, community, family members, management, etc. (Tam, Chan and Pow, 2018). Hence, it assists to create individual welfare, safety, security, effectiveness at business environment. Social well-being also implemented that assists to include human resource policies that combine two different aspects. In this way, first is price performance which include short term results and long term results. Secondly, it includes efficiency, adaptability and service performances. Policy considers certain areas which develop HR system, reward, etc. (Shields, Brown and Plimmer, 2015). Furthermore, it also assists to focus on design collaboration of people through implement placements, recruitment, appraisal, promotion, etc. Rewards in the company also provided to all customers that based on pay systems, motivation, incentives, etc. Employees need to focus that influence through power authority and responsibilities. Michigan model:This model consider by HR system and structure in the business. It assists to manage and organised work performances in systematic manner so that development consider in positive way. On the basis of existence of human resource, it can be stated that it is usually belongs to different four types of generic functions that performed in the business (Chatterji and Patro, 2014). In Sainsbury, this model carry with generic process that includes selection, appraisal, reward, punishment, etc. Furthermore, it develops with sociological factors in which party attachment usually develop with influence and involve family members. As results, spectrum also included that assists to maintain creative work performances at workplace. On the basis of humanistic edge, it can be stated that, this model assists to maintain more creative work performances at workplace. In this aspect, strategies requires which fit into the whole business to perform several functions and responsibilities as well (Arena and Uhl-Bien, 2016). Basic understanding in the models is very important that require and manage several changes in human resource in particular organisation. Therefore, it assists to demonstrate different approaches of management that needed to attain desired level objectives. On the basis of special consideration, it can be stated that organisational operating at global level so that there are mainly 2 theories must be included in consideration of Harvard and Michigan (Boon, Eckardt and Boselie, 2018). In the present business Sainsbury, Harvard theory referred in efficient terms 2
to manage policy in the area of organisation with 6 elements constituents. There are different perspective included such as situational factors, interest of shareholders, HRM policies, HR outcomes, etc. Long term goals and objectives also included in human resource which flows for looking after procedures of hiring, terminating and promoting. These areas cover to identify existence of reward system at workplace (Haynes, Hitt and Campbell, 2015). Therefore, it is important to look for pay system and motivation that assists to implement important aspects at workplace. Employee influence also included in category that could be reflect related aspects in thecompany.Itdelegatedlevelsofauthoritywithtogethernessandidentifypowerand responsibilities of particular individual. At last, it can be stated that evaluation of work system consider proper alignment of work and design tasks that are suitable to assign job and duties. With the help of sequential approach, it can be depict that it help to attain 4 vital C's in HR policies. Therefore, it considers commitment, congruence, competence and cost effectiveness. This theory pretend to apply systematic results in the chosen enterprise (Hmieleski, Carr and Baron, 2015). TASK 2 Recruitment and selection in relation to strategic human resource initiatives Strategic management is an utmost requirement of today’s progressing businesses that assists them in an efficient handling of their extended work procedures. It is with a foremost consideration of the organisations that are operating at a worldwide level and needs an effective management of their undertaken business related activities. Human resources being one of the most significant part of the organisation plays a very essential role in the process of recruitment and selection (Arena and Uhl-Bien, 2016). A strategic approach is hereby required to assist the business in attaining optimal success and incomes. Also, recruitment and selection is important to position suitable candidates at suitable position that can also result in reducing the operational costs of the enterprise by enhancing their bottom line. It is hereby to understand the process of recruitment and selection in context to the initiatives taken up by the strategic human resources. This necessitates to acquire a primary understanding of strategic human resource management with a specific reference to Sainsbury. Extensive investigations carried out to ascertain the existence of strategic human resource management also termed as SHRM has been found to be an approach through which, Sainsbury 3
can determine ways in which the undertaken goals of the organisation can be achieved in a defined manner. This however requires them to consider applying some potential strategies by the HR and integrate the organisations policies into the accepted work practices (Boon, Eckardt and Boselie, 2018). Basically, it defines the integration of HR policies with that to the practices undertaken by Sainsbury where it also offers a chance of linking their human, social as well as intellectual capital of the organisational members to fulfil the strategic requirements of the establishment. In addition to this, SHRM is also specified as an administrative approach to effectively handle the human resources with assistance of a strategic framework that is especially designed for this purpose. It is also known to support the long term goals of the business for a timely attainment of their set outcomes. Lastly, it tends to assists in a suitable alignment of the workers to timely attain the undertaken organisational goals and objectives. Although, in order to consider the application of a strategic approach, the recruitment and selection related needs of Sainsbury is as elaborated below- Identification of needs-This is the foremost step for a strategic management of the workers in organisations like Sainsbury where the HR personnel hereby begins with the identification of exact needs in the organisation (Chatterji and Patro, 2014). It is mainly in terms of their present as well as future demands of labour. It is also composed of a foremost ability of the personnel to clearly ascertain the job roles to meet out the future objectives that are related to the production and development of the organisation. This in turn assists in a clear identification of the duties along with the job descriptions to further streamline the other related procedures. Recruitment related activities-This is with a specific consideration of the hiring managers who are required to focus onto the hiring related activities (Arena and Uhl- Bien, 2016). It specially involves attracting right set of candidates and position them by making internal efforts and organising college fairs or arranging vocational as well as training events. These measures are apparent to assist the organisations in making entry level hiring’s. 4
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Selection procedure-This necessitates the HR personnel of Sainsbury to make a clear identification of the skills and abilities in the candidates who are being hired for a specific position. It together needs a suitable recognition of the potentials in an applicant to accurately carry out the assigned job role prior to selecting them (Boon, Eckardt and Boselie, 2018). Herein, the cited organisation is suggested to conduct necessary aptitude assessments by together checking the background of the candidate as a way of ensuring his or her capability to fulfil the organisational aims and objectives. However, for this, the HR personnel will also be required to possess certain specialised skills that are required to accurately identify the capabilities of the applicant’s approaching for interviews. Other considerations related to the processes of recruitment and selection-This is in context to the cost related considerations of HR in companies like Sainsbury where they are required to undertake effective strategies. It is to ensure sufficient staff members at the workplace to carry out the duties (Shields, Brown and Plimmer, 2015). This is basicallytoeliminateanyduplicationofworkbytogethercombiningthejob responsibilities and restructure the internal workforce. It is also in association to create a plan to avoid the loss of workers due to retirement, etc. The quoted entity is hereby recommended to restructure its internal force by applying effective strategies to ensure adequate positioning of capable employees at the workplace. TASK 3 HRD and explain how it could be improved Human resource development approach consider important part in business to accomplish desire growth and effectiveness. In this way, systematic and planned activities organised that assists to all members. Prior responsibilities of this aspect in Sainsbury is to reach towards present job requirement. In respect to this, process of rising capabilities, skills, performance, knowledge, etc. (Mahdi and Almsafir, 2014). Main approach in the selected business determines with integrative framework, strategic planning and focus on human capital approach, HRD score, merged system approach, etc. Strategic HR framework approach comprises strategies and organisational capabilities that assists to meet with goals and objectives. Main feature is to invest 5
abilities that promote the business to move towards further planning and procedure. This framework offers special techniques which provide path to know about HR practices. Integrated framework approach also categorised in three ways of HRD that enable to increase business performances and practices (Fulmer and Ployhart, 2014). These kinds of practices involved to shaping customers with their own manner. Hence, it assists to bring improvisation for customer satisfaction, growing organisational capabilities, etc. Manager of Sainsbury complete this process through taking consideration in all practices and present synergies as well. It is most important perspective that help to focus on important element to create proper shape to customers and bringing innovations as well. On the basis of customer satisfaction, growing organisational capabilities, HR manager working in team spirit. As results, it assists to develop and bringing demand of customers into account practices. Organisational capabilities also judge by Sainsbury so that manager taking consideration with important features. Human capital appraisal also consist five major stages in the management of human capital (Manuti and De Palma, 2016). Therefore, these stages categorised such as improvement,design,categorizationandimplementation.Therearemainlyfiveelements consider in Human Capital Management such as hiring, career management, retention, rewarding and performances. Furthermore, it also helps to focus on development, sequence, training and planning with effective organisational structure. It enables to human capital resources that assists to create proper management in particular areas where it is perfect to implement organisational strategies (Peng, Sun and Markóczy, 2015). HRD is another process which depict development of software organisation and main aim is to improve capabilities at workplace. With the help of provide suitable guidance, it can be stated that it assists to motivate and attract talented people in the business. Furthermore, it steadies improve software development process that assists to clarify ability that improve systematicworkperformances(ArmstrongandTaylor,2014).Furthermore,management practice also reveal by reputable, managed, systematic, initial, progressive and defined level of maturity. In each level of maturity, there are different KPA included that combined works and practices in systematic manner. KPA denotes key process areas which help to focus on accomplish desired objectives and goals that increases manpower for improvement. Integrated system of HRD department well designing and execution human resource development system in which initial point and emphasis develop that made with all systems to attain employee 6
satisfaction in business objectives (Hollenbeck and Jamieson, 2015). All the elements of Human Capital Approach, synergy and forms of HRD evolving with main aim. HRD score card approach is type of connectivity between different companies so that business goals and HR operations develop continuously at workplace of Sainsbury. The chosen company trying to make changes with right business impact so that development system and maturity is human resource include interventions, competencies, etc. that create other linkage business.Itismanagedbymanagersoftheselectedenterprisewhichhelptomeasure effectiveness and employee behaviours that take company towards right path (Zhang, Ahammad and Wang, 2015). Strategic goals and objectives also undertaken with planning process so that HR manager basically focus on external training which implement with proactive attitude that measure from introduction. Views on valuable information also consider in systematic manner that assists to provide proper perspective towards employees (Levy, Taylor and Beechler, 2015). Wide range of employees includes younger staff members with sessions who have different views and perspective. HR of the enterprise interact with all people who know how to benefits creates for different people. Mainly in functional approach, profit driven process develop that create main priority on money and people. Money motivates people to do their work in better way so that effectiveness also develop successfully to attain desired results and outcomes. In the term of behavioural approach, this process consider (Leroy, Van Dierendonck and Den Hartog, 2018).Furthermore,inhumanisticapproach,everypersonconsiderindifferentmanner. Therefore, skills are very important that assists to focus on relationship between performances andpersonalityofworkforce.IttoldaboutHRDwhichemphasisonvalues,emotions, personalities of employers. Learning is also developed as responsibility for workers in the Sainsbury. Every worker's needs considered with implement external activities that provided on the basis of personal and effective program. It is rationale and qualitative type of approach that assists to fulfil HRD in effective manner. Organisational capabilities assessed with HRD in effective manner so that approaches help to build strong and capable team. These qualities assist to building strong nature and structure in creative manner (Shields, Brown and Plimmer, 2015). Effective employees recruited in good team so that it build progressive work at Sainsbury. 7
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TASK 4 Classical theories of motivation and purpose of hybrid theory which combine meaningful characteristic from range of theories Motivation is major consideration which assists to sort and develop effective functions in business environment. In this regard, Sainsbury play very important role to inspire workers and produce systematic work performances at workplace. Results in the business consider positive outcomes that assists to meet with productive outcomes and constantly put efforts to accomplish best results towards aims and objectives. In this section, together discovered classical theories of motivation in which Herzberg theory implemented at workplace. There are 2 main factors included in the theory with rules so that effectiveness will be maintain at workplace. Hygiene and motivational factors consider vital differences among both (Haynes, Hitt and Campbell, 2015). Therefore, it reduces effectiveness. For example, application of hygienic factors depict that it defines sense of dissatisfaction among workers to attain more creative work performances. In this way, hygiene determines job security, employees safety, work setting, status, fringes and incentives, etc. All these elements assists to create proper presence of all elements that undertaken on the basis of individual performances in great extent. Motivator factors also consider illustrating in existing recognition so that challenging work environment and responsibilities also develop successfully. It assists to lead with several people those help to attain desired goals and objectives at workplace. In this way, measurement of satisfaction level assess at workplace so that effectiveness will be develop successfully. It is also termed as motivator so that hygiene theory or dual structure theory has been considered to satisfy all sort of information at workplace. Hygiene theory consider dual structure which mean to satisfy all sort of employees needs (Tam, Chan and Pow, 2018). In respect to implement theory, motivational theory consider Maslow's need hierarchy which comprises in 5 kinds of essential needs. It includes, physiology, safety and security, love andaffection,self-esteemandself-actualization.Fromtheabove,self-esteemandself- actualization needs consider with specified motivators (Boon, Eckardt and Boselie, 2018). Furthermore, Herzberg 2 factor theory consider only two elements such as hygiene and motivator factors. In respect to implement different range of theories, it can be stated that following are certain characteristic from different range of theories: 8
In order to implement classical management theory, it can be stated that current management style identify. It is the best aspect in which changes consider with using current methods. Hence, effectiveness also increasing which affect to business. In respect to implement Maslow'sand Herzberg 2 factor theory, appropriateness consider at workplace. It is also useful perspective to run smooth functions and operations. New management style also consider that help to manage workers and attain effective functioning in business. According to different level of needs, it can be stated that distinctive characteristics develop succeeding manner. Hence, leader need to focus on moderate accomplishment to attain desired results. Power motivation also refers as the autocratic and tyrannical behaviour that help to meet with systematic work performances in business. TASK 5 Characteristic of effective leaders with drawn relevant model In respect to develop more systematic work performances, it can be stated that there are different consideration exist that help to maintain effectiveness and creativity. In this regard, Belbin model implemented which consider important impact on business. Hence, Sainsbury need to include different characteristic at workplace. They are as follows:Resource investigator:A leader has a quality of resource investigator. It is the main role of the leader to investigate the resources of the company. As resources are limited in the nature so it is required to be utilized in effective manner. Leader have to evaluate the resources available in the company which are using to accomplish the task. Which source is good or which has to be terminated is very essential factor in any organization. Company can use maximum utilization of the resources by investigating them (Manuti and De Palma, 2016). Resources are limited but through different tactics and skills of the leader it can be utilized in efficient manner.Team worker:To develop the team work is also essential in an organisation to achieve success. Team work means never having all the blames on yourself. If all employees will work independently without communicate with others than company can not get desired 9
outcomes. Through team work, performance level will be increased. In addition to this, there are different activities done in the organisation and all activities required different types of skills to accomplish the task (Peng, Sun and Markóczy, 2015).Through team work, versatile workers will meet each together and discussed about the task and skills required. By this, the process of work done will be simple and easy. If a leader have a quality to collaborate all the departments in an organisation then it will be definitely gain the success.Co-ordinator:After the creation of team it is necessary to focus on the objectives of the team members and workers. A leader have to play role of co ordinator between different departments of the company. As team can be built through pick out employees from different departments so it is necessary to co ordinate them. Coordination is the essential factor for accomplishing any task and achieving any objective (Arena and Uhl-Bien, 2016). Being a coordinator, the responsibilities and roles of the leaders are varied based on the goals and objectives of the company. It has a very important role as coordinator leader is responsible for formulating the aims and objectives of plan and programmes. Leader has to play role of a coordinator in an organisation.Plant: This kind of team leader role consider highly creative and good in respect to solve issues and problems in unconventional ways. Therefore, leaders possess some strength such as creative, imaginative, free-thinking, ideas and solve difficult issues (Shields, Brown and Plimmer, 2015). In Sainsbury, they consider communication in proper way to attain desire results.Monitor evaluator: Monitor evaluator provide logical eye and they make judgement in the chosen business with develop different kinds of options (Haynes, Hitt and Campbell, 2015). Main strength consider in this aspect is that sober, strategic and discerning to see about the several options.Specialist:These kinds of leaders brings in-depth information in team to develop creative results. Main strength of leader is single minded, self-starting and dedicated. Hence, they provide specialist knowledge and skills (Boon, Eckardt and Boselie, 2018).Shaper: Shaper provide important drive that ensure to keeps team proper focus on desired results accomplishment. Furthermore, they consider some strength such as 10
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challenging, dynamic, thrives, etc. As results, it drives to courage and overcome obstacles (Leroy, Van Dierendonck and Den Hartog, 2018).Implementer: Implementer needed plan with workable strategy that assists to carry efficient results at workplace. In this way, Sainsbury's leader has strength such as reliable, efficient and actions. Completer finisher: This is last role which consider by leader which develop most effectively and polish whole work with reducing errors. Therefore, the highest standard of quality control develop at workplace (Tam, Chan and Pow, 2018). CONCLUSION The current report has discoursed upon the undertaken strategies of HRM in Sainsbury and has been carried out in 5 significant parts. It is with a main intent of resolving any pertaining issues that are related to HR related practices in the firm. This has in turn necessitated them to restructure the present undertaken practices to effectively compete in the market where the retail based enterprises are already dealing with an intense state of competition. The foremost section of this report has discussed upon some relevant set of models by together applying them in the management of personnel’s in Sainsbury. Anothersectionhascriticallydiscoursedupontheproceduresofrecruitmentand selection that are being applied by the chosen firm to hire effective manpower resources with a strategic procedure for placing them at right position. Next is the discussion of approaches to human resource development with an essential consideration of training the workers on regular basis. Followed by which, some effective motivational theories have been discoursed to propose a hybrid theory that can be applied by Sainsbury to improve the productivity of its workers for a timely accomplishment of their undertaken targets. At the end, it has also demonstrated a substantial ole of effective leaders at the workplace for a strategic management of Sainsbury’s manpower resources. 11
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