Effective Human Resource Management

This assignment delves into the critical role of human resource management in health and social care settings. It discusses the need for effective leadership styles and team-building exercises to achieve desired goals and objectives. The document also references various studies and research papers on mental health, development, and collaboration in healthcare. A suitable approach is identified as managing human resources, which involves implementing different leadership styles and approaches to motivate employees and provide mutual support.

Managing Human
Resources in Health
and Social Care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1: Factors related to the recruitment planning in HSC........................................................1
1.2: Legislative and policy framework influence the recruitment and selection....................2
1.3: Different approaches that may be used to ensure the selection of the best individuals. .2
TASK 2............................................................................................................................................3
2.1: Theories of group interaction of individual in HSC........................................................3
2.2: Approaches that may be used to develop an effective team working.............................4
TASK 3............................................................................................................................................5
Covered in PPT.......................................................................................................................5
TASK 4............................................................................................................................................5
Covered in Poster...................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
.........................................................................................................................................................6

INTRODUCTION
Human Resource Management play a significant role in fulfilling the workforce and
managing their performance level so as to gain maximum efforts in achievement of
organisational goals and objectives. Employees are a incredible asset of every organisation
irrespective of the sector whether engaged in retail, manufacturing or service sector whose
contribution the growth and success of company depends. Therefore, it is more important for HR
department to perform its several functions such as recruitment and selection, performance
appraisal, training and development programs etc. The present assignment report is based on the
case study of St-Margaret's nursing home which is engaged in heath and social care located in
London. It tries to develop its staff through adopting HR practices at workplace such as
recruitment and selection training sessions, leadership theories, performance evaluation plan etc.
TASK 1
1.1: Factors related to the recruitment planning in HSC
Health and social care sector is a provision of health and social work activities performed
by trained medical professionals in order to maintain health of an individual and society as a
whole. To provide better health and social care services, St-Margaret's nursing home requires to
have socialised skills and knowledgable staff which is possible by getting support from HR
department in form of conducting recruitment programs and selection in an effective way.
Recruitment is conducted on the basis of information related with future needs and wants
of organisation which is collected through making reliable research (Baggett and et. al., 2010).
There are many aspects which need to be considered while conducting recruitment process some
of which are listed as under:
 Firstly, St-Margaret's need to decide which type of staff they required to recruit in their
health and social care homes.
 Secondly, it required to select an effective systems in order to evaluate the performance
level of employees at workplace.
Such two factors largely affected the staff keeping and to get attraction. St-Margaret's
nursing some recruit staff with an expectation of gaining specialised skills and knowledgeable
employees so that they are much capable to meet the needs and wants of patients through serving
them better health care services. Their main is to maximise the satisfaction level of patients
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through offering satisfactory health and social care services. For this, they tries to evaluate the
performance level of employees on weekly, monthly or yearly basis.
1.2: Legislative and policy framework influence the recruitment and selection
There are various legislative acts which are necessarily required to implement in order to
monitor and control the recruitment process of staff within an organisation. Such legislative acts
includes: Equality Act, 2010: It states that every individual has an equal right to get job in an
organisation without facing any discriminations due to various factors such as age, sex, disability
etc.
Equal Pay act, 1970: It states that the employees attaining equivalent position should
not be discriminated in terms of getting company's benefits and pays (Chan, 2010).
Data protection Act, 1998: It states that the confidential information about the employees
should be well secured and must not have public access in order to ensure protection of right to
privacy.
Freedom of Information Act, 2000: It stats the the recruiters must disclosed all
informations associated with the offered job position to the individuals such as working hours,
type of contract, job nature etc.
Furthermore, in relation to government policies, various health and social care firms has
implemented the various procedures build on their own while recruitment process. It assist HR
manager to recruit individuals without giving priority or biased for anyone. For example, Social
care councils has made their own code and conduct of practices in order to eliminate the cases of
discriminations among the social workers.
Code of practices are framework which must required to be followed by HR manager in
recruiting and selection programs in which the roles and activities that need to be performed by
HR are disclosed so as to recruit desired candidates that will bring profitable outcome to
company (Cowling and Mailer, 2013).
1.3: Different approaches that may be used to ensure the selection of the best individuals
St-Margaret's nursing home need to first introduce the position in which they want to
recruit and on the basis of which provide suitable advertisement that discloses the roles and
responsibilities of vacant job position. Such advertisement can be done through newspapers,
radio channels, social websites etc. It brings interest among number of individuals to apply for
the same. After receiving huge number of applicants, the next step is to short-listing them
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through collecting and evaluating their CV and application in order to identify whether applicant
is eligible for vacant job position. After that, HR manager of St-Margaret's nursing home is to
inform eligible candidates for interview process through using email or telephonic call.
Thereafter, the suitable candidates are selected on the basis of their interest and experience level
in service sector as St-Margaret's nursing home is engaged in providing the health and social
care services to their customers.
After selecting the eligible candidates for the vacant job position, HR manager of St-
Margaret's nursing home conduct induction programs in which the aims and objectives of firm as
well as roles and duties of selected candidates will be given.
TASK 2
2.1: Theories of group interaction of individual in HSC
Tuckman has introduced four models in order to explain interaction of team members and
their changes in behaviour and performance level according with time. Therefore, St-Margaret's
nursing home must required to adopt such model in following way to develop interaction among
staff at workplace:
Forming: It is the first stage in which the firm make procedure for group structure. It
explains the procedure that how an individual start to interact and understand each other (Erdley,
Anklam and Reardon, 2014).
Storming: At this stage, members tried to give efforts in communicating with co-workers
and gain trust and good relationship with them. It is the stage of understanding between the
workers and support them in in executing each others work with trust and friendly behaviour.
Norming: In this stage, members of St-Margaret's nursing home tries to identify the
values, norms and beliefs so that they can work as a group and provide maximum efforts in
achievement of goals and objectives.
Performing: In this stage, the the contribution of each members involved in a team are
identified in order to examine their performance level so as to give the future benefits.
Adjourning: It is the final stage at which the decision of transforming their roles are
taken, if needed so as to get maximum contribution from them for achievement of organizational
goals and objectives.
These above stages can depict the importance of forming an effective which enables the
employees of St-Margaret's nursing home to interact with each other more effectively.
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Apart from this, Wood Cock is another theory which supports HR manager of St-
Margaret's nursing home to maintain healthy relations and coordination among their staff. It
includes four stages to analyse the importance of team development which can be further
understood as under:
Underdeveloped team: Under this, the feelings of team are avoided and objective are
uncertain due to which the roles and responsibilities of each member could not be identified.
Under this, leaders took all decisions without considering the opinions and suggestions from the
team mates which brings dissatisfaction among team mates. Therefore, HR of St-Margaret's
nursing home should prevent to form such team which gives opposite result to company
(Huxham and Vangen, 2013).
Experimental team: In this kind of team, the leaders consider all issues faced its team
mates by listening them carefully which maximizes the satisfaction level of team members and
gain maximum contribution from them towards group goals.
Mature team: In this kind of team, the emotions of team mates are shared with leaders
and willing to do methodical working methods according to the roles and responsibilities
assigned to them.
Consolidating team: In this, personal interaction are established on co-operative basis
and the activities allotted to team mates are clearly defined towards its team mates. The team
goals are mutually agreed by team mates and accordingly bring new ideas to implement an
effective tentative procedures to perform well.
Among four teams, St-Margaret's nursing home should form consolidating team in order
to bring an effective interaction among team mates through motivating them for mutual support
and cooperation while performing allotted task in more effective and efficient manner.
2.2: Approaches that may be used to develop an effective team working
There are various approaches that may be useful to develop an effective team and
performance of all team members. Among which two suitable approaches which brings
profitable outcome to St-Margaret's nursing home are Brainstorming and team building
exercises. It can be further understood as under:
Brainstorming: It refers to a situations where team members generate new ideas and
solutions for specific issues faced by an organization. The leaders encourages them more to
develop and share their ideas and innovative methods to execute work without any hesitation
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(Kemp, Griffiths and Lovell, 2012). It directly build the performance level of team due to which
the firm can gain maximum results in achievement of its goals and objectives.
Team build exercises: It is important for a leader to conduct different team exercises in
order to identify strength and weaknesses of each team mates which makes easy to allot them
suitable roles and responsibilities. Such team building exercises includes training and learning
programs etc.
From such two approaches, HR manager of St-Margaret's nursing home can make an
effective team and gain maximum support in achievement of its desired goals and objectives.
TASK 3
Covered in PPT
TASK 4
Covered in Poster
CONCLUSION
It has been conducted from the above project report that managing human resource is
most important for HR manager of health and social care in order to gain maximum support from
them in achievement of desired goals and objectives. For this, various leadership styles and
approaches are requirements to implement in order to bring motivation among employees to
provide mutual support through performing in a team.
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REFERENCES
Books and Journals
Baggett, T. P and et. al., 2010. The unmet health care needs of homeless adults: a national study.
American journal of public health. 100(7). pp.1326-1333.
Chan, M., 2010. Mental health and development: targeting people with mental health conditions
as a vulnerable group. World Health Organization.
Cowling, A. and Mailer, C., 2013. Managing human resources. Routledge.
Erdley, S. D., Anklam, D. D. and Reardon, C. C., 2014. Breaking barriers and building bridges:
Understanding the pervasive needs of older LGBT adults and the value of social work in
health care. Journal of gerontological social work.57(2-4). pp.362-385.
Grol, R, and et. al., 2013. Improving patient care: the implementation of change in health care.
John Wiley & Sons.
Huxham, C. and Vangen, S., 2013. Managing to collaborate: The theory and practice of
collaborative advantage. Routledge.
Kemp, K., Griffiths, J. and Lovell, K., 2012. Understanding the health and social care needs of
people living with IBD: a meta-synthesis of the evidence. World Journal of
Gastroenterology: WJG. 18(3). p.6240.
Kuo, D. Z., Mac Bird, T. and Tilford, J. M., 2011. Associations of family-centered care with
health care outcomes for children with special health care needs. Maternal and child
health journal. 15(6). pp.794-805.
Neugeboren, B. and Slavin, S., 2012. Organization, policy, and practice in the human services.
Routledge.
Online
Performance Appraisal. 2018. [Online]. Available through:
<https://content.wisestep.com/performance-appraisal-meaning-objectives-methods-process/>.
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