Leadership and Management in Hospitals

This assignment delves into the critical aspects of leadership and management within a hospital environment. It examines different leadership theories such as trait theory and behavioral theory, analyzing their applicability to healthcare settings. The document further discusses the importance of fostering positive working relationships among employees and outlines strategies for effective management. It emphasizes the role of individual development and responsibility within a team-oriented organizational structure.

Managing human resources in HSC
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Managing human resources in HSC
Contents
Task 1..........................................................................................................................................................3
Explain the factors that is need to be considered when planning the recruitment of individuals.............3
1.2 Explain how relevant legislative and policy frameworks of the home country affect the selection
and recruitment of individuals to work in Royal London Hospital..........................................................4
1.3 Different approaches of selection or recruitment process that the hospital must maintain and may
take them as recommendation..................................................................................................................5
Task 2..........................................................................................................................................................6
2.1 How individual reacts in groups to work in teams inside the environment of the hospital................6
2.2 Approaches to develop the team working in Royal London Hospital................................................7
Task 3..........................................................................................................................................................8
3.1 Appraisal of performance of individual in Royal London Hospital...................................................8
3.2 The needs of individual training and development in the hospital.....................................................9
3.3 Different strategies in order to promote the training and development of the hospital.....................10
Task 4........................................................................................................................................................11
4.1 The theories of leadership that can be applied in the hospital..........................................................11
4.2 The management of working relationships inside the hospital.........................................................12
4.3 Evaluation of own development influenced by management approaches........................................13
References.............................................................................................................................................14
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Task 1
Explain the factors that is need to be considered when planning the recruitment of
individuals
In the field of health and social care a company or any hospital must be aware of the situation
that the facilities of their servitude is directly or indirectly connected with the health of the
people. In this case the HR manager of Royal London hospital has to take full care of the terms
and the conditions of the hospitals while giving servitude to the patients. Royal London Hospital
is facing some sort of problems while giving proper servitude to the patients and their families.
That is the reason they have told the HR manager to make a proper recruitment where they will
able to recruit eligible employees for the hospital. They have many situations and conditions
while recruiting the employees for the company (Anders, 2012).
 The employee turnover must be within the limit so that they don’t have to take
responsibilities of too much expense. In this situation the HR manager is the one who will
have to take full responsibilities of recruiting the proper employees respecting the terms
and the conditions of the hospital.
 The authority of the hospital is not ready to bare too much money in the recruitment
process. So the HR manager of the hospital must take a good care of the rule.
 The hospital has favored to keep the old and efficient employees in the hospitals in order
to reduce the employee turnover. This has to be maintained by the HR manager in order
to be effective in the field.
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 The finance resource of the hospital is very limited and it should be taken care in a
perfect mannerism. The HR manager is the one who will be taking care of all these
conditions of the hospital.
 It is obvious that the hospital will always desire to have the eligible employees in the
hospitals in order to improve the quality of service in the hospital.
These are the basic and common factors that should be considered while recruiting the
employees for Royal London Hospital. The HR manager is the one who has to take all the
initiatives in order to make a perfect recruitment section while maintaining all the terms and the
conditions of the hospital.
1.2 Explain how relevant legislative and policy frameworks of the home country affect the
selection and recruitment of individuals to work in Royal London Hospital
It is obvious that UK is a well-developed country and the terms and conditions of the country
have to be maintained in an effective way in order to maintain a proper flow in work
environment. The recruitment is in the health and social field so the people of the country must
be treated in the most effective way in order to avoid any kind of negative impact of the hospital
in the society. The main motto of the country is to build a disease free healthy society and the
government of the country is ready to take any kind of step to maintain it. Royal London
Hospital is well-aware of the situation and they are ready to take any kinds of responsibilities if
something goes wrong. That is why it is very crucial for the management department of the
hospital to take extra care while recruiting an employee for the hospital. The frameworks and the
policies of the government of UK mainly say that the hospitals should maintain a proper
environment in the hospital premises and the staffs and the nurses of the hospital must be well-
trained and must have proper knowledge in the field in order to avoid ant technical mistakes
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while providing servitude to the patients and their families. It is obvious that the HR manager of
the company must take the full responsibilities of the recruitment policy while keeping the facts
and the terms and conditions those are set by the government of the country.
1.3 Different approaches of selection or recruitment process that the hospital must
maintain and may take them as recommendation
There are many selection or recruitment processes that the hospital can take as recommendation
by which they will get all kinds of benefits in the field. The processes are as follows,
Internal sources
Internal sources are the sources where employees are chosen by some internal contacts of the
existing employees. In this situation the management department of Royal London Hospital must
consider the recommendation of the existing employees and they must believe the experience
and point of view of the existing employees. This will help thee hospital to make the recruitment
process more effective in order to continue the work flow inside the hospital premises.
External sources
In these kinds of sources recruitment is done mainly based on the point of views of the persons
who are not parts of the organization. This is very effective for the organization as they get
proper recommendation in different ways from different people. It helps the organization in an
effective way as it enhances the chances of having a wide range of knowledge of different
employees. Royal London Hospital must go for the external process of selection in order to
increase the possibilities of making positive impacts in the field of health and social care.
Pre-selection
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Pre-selection is the process where the employees of the company are chosen based on their
performances and the management department of the organization selects them previously and
keeps them in mind and in the later stages of the selection process the candidates are actually
recruited for the organization. Royal London Hospital must keep these things in mind that the
employees may have different capabilities but it is the management department of the hospital
who has to take full responsibility to select the perfect employees for the hospital in order to
maintain a perfect organizational environment (Redman, 2012).
Candidate selection
This process is the most common process and is taken by many organizations. It means that there
are many organizations around which actually use this type of selection process to recruit
employees for the company. It can be said that Royal London Hospital may use this type of
selection or recruitment process where they can select the candidates based on their personal
experience and eligibility. This recruitment actually prefers the CV of the candidate. The
academic career and the results of the candidate play vital roles in the candidate selection
process.
Task 2
2.1 How individual reacts in groups to work in teams inside the environment of the hospital
Ethics say that a hospital must have perfect team works in order to achieve the set goal. The goal
is mainly depending on the health conditions of the patients. It has been found that the health
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conditions of the patients are improving where one can consider that the hospital is actually
improving in the field of the health and social care. The groups or the teams in the hospital are
responsible for the improvements in the field. It can be said that the nurses and the social
workers must have the least accommodating power to make himself or herself suitable for the
situation to work on. There are many places in the teams or in the groups where the employees
do not find themselves in the minimum comfort zone. The employees if the hospital must know
the effects of working in a team in order to be able to complete the given task. It is obvious that a
team is always very efficient rather than an individual to complete a given a task. In the field of
health and social care team work is very much needed in order to make the work more effective
from the view of the organization. Royal London Hospital believes that a team work always
brings the work satisfaction for the employees where the employees must cooperate with other
employees as well. It will make the efforts of the team more effective in the field.
2.2 Approaches to develop the team working in Royal London Hospital
There are many approaches by which the team working can be developed for a given
organization. It is the responsibility of an individual to promote or develop the team working.
This type of activity actually helps the organization to make effective changes or to make the
organizational task easier for the employees of the organization. Here in this case the employees
or the workers of Royal London Hospital must bring the pros of team working in front of
everyone. It will make others to believe about the efficiency of team working and they will also
start to prefer the team work. The processes f promoting or developing the team work can be
elaborated in the following way,
 The employees of the company must believe in the fact that unity makes the strength
where division is the reason of failure (Heinzen, 2013). It means that the employees must
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know that team working is the best way to decrease the work pressure from the shoulders
of each employee and it is the main and only way to make the working environment
effective for the company.
 The experienced employees must set examples of the benefits of team working in front of
everyone. They must tell the successful stories of team working that has given all kinds
of benefits to the hospital and this is an effective where the other employees of the
hospital will be able to make their work continue in the field of the health and social care.
 The experienced employee of the hospital must take the initiative to make other
employees believe about the effectiveness of team working inside the organizational
environment and the employees of the organization must be aware of the situations of the
hospitals and they should grab the process of working in a team in the most effective
way. It will bring success in the organization as well as it will set the example of benefits
of team working in front of everyone else.
Task 3
3.1 Appraisal of performance of individual in Royal London Hospital
Every employee of the organization actually works in order to get appraisals and rewards from
the organization. There are various ways by which the authority of the organization can
appraise the performance of individuals. It can be elaborated in this way that the
employees may get appraisal in different ways. The appraisal can be given based on the
performance or based on the supporting role that the employee has played in order to
achieve the organizational targets. Here in this case the management department of Royal
London Hospital has taken all kinds of initiatives to maintain the employee satisfaction
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level by giving proper appraisals. The ways of giving the appraisals can be elaborated in
the following ways,
 The appraisal can be given depending on the performances of the employees. It to say
that the performance of the employees can increase the flow of work inside the
organizational environment. If the organizational workflow increases then the outcomes
will also show positive intents. It will please authority of the organization and the
employee will get the deserving appraisals.
 The employee’s supporting roles in other fields can also be a reason of getting the
appraisals. It is obvious that a proper supporting role can increase the workflow inside the
organization. Here in this case the workers or the nurses of the hospital can assist the
doctors in different places Operation Theater, general wards ICU etc. It always brings the
efficient changes inside the working environment and the doctors also find it easy to
work inside the hospital. In this case the nurses and the co-workers should get the
appraisal in the form of incentives or promotions.
 The employees or the workers of the hospital should be aware of different conflicts in the
organizational environment. The abilities of the workers and the nurses inside the
hospital always give the proof to the management department that they have the
efficiency to make the organizational goals fulfill for the hospitals. The authority may
give away different promotions to different department of the hospitals where the
employees will be working harder to get the desired promotion.
3.2 The needs of individual training and development in the hospital
There are many organizational situations where the inefficiency of the employees can harm the
hospital. Especially the reputation of the hospital gets hampered because of the inability of the
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employees. There are many situations inside the organizational environment where the
inexperienced employees cannot handle the situation and it makes the situation more difficult
form the organizational point of view. That is why the needs of proper training and development
are very important from the organizational point of view (Healey, 2011). The needs of
development and trainings can be identified by the following ways,
 In the field the employees of the hospital sometimes are not able to be efficient. The
workers and the nurses of Royal London Hospital find it very difficult to face different
situations. That is where the problem of being inexperienced occurs. The management
department of Royal London Hospital must understand the effectiveness of proper
training in this situation.
 It is very difficult to deal with the health of people. Especially in a country like UK it
becomes more difficult to handle the health of the people because the government of the
country is very conscious about the health of the people of the country. Proper eligible
employees are needed in this sort of situation in order to take extra care of the patients in
hospital.
 There are different situations in the hospitals and the terms and conditions of the hospital
are related these situations. The employees must be aware of different situations of Royal
London Hospital in order to maintain organizational criteria of working. The employees
need proper training and development ideas in order to fulfill the organizational criteria
in the field.
3.3 Different strategies in order to promote the training and development of the hospital
There are many ways by which the development and training process inside the organizational
environment can be promoted to the highest level. The actual needs of the training process can
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be defined and promoted depending on the organizational situations. The criteria and the needs
of Royal London Hospital tell about the needs of proper training and development in the field.
Different fields like, finance, employee structure of the hospitals and many others help the
hospital to promote the training process in the most effective way. In order to make effective
promotions the hospital needs to set proper examples in front of every other employee. It will
make the other employees to understand about the effectiveness of development and training
processes in the hospital. They will be able to relate the works of the hospitals with the emotions
of the patients and their families. That is the place where the exact promotion of training and
development will take place and the hospital will get all kinds of positivity with the
implementations of the proper training and development.
Task 4
4.1 The theories of leadership that can be applied in the hospital
Leaders are the main people who are responsible for making any organizational movements. He
or she can be effective in the field of motivating the employees of the company as well. In the
field of work, there are different situations where the employees or the workers of the company
face difficult situations and need guidance. Leaders are the one who come into play in this
situation and play vital roles in order to make effective movements in order to help the
employees out from the complicated situation. This actually helps the employees as well as the
organization so that the organizational work flow continues. There are several theories of
leadership depending on which the leaders take their decisions and make their movements
(Tosti-Kharas, Lamm and Thomas, 2016). There are different theories of leadership that can be
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taken under the matters of concern when it comes to the part of maintain a hospital. It can be said
that Royal London Hospital can try the following leadership theories in the most effective ways,
The great man theory: This theory of leadership actually tells about the leaders who are inborn.
It means the persons who have the inborn capabilities of being a leader can be taken under this
leadership theory. In this case, Royal London Hospital must be aware of the fact that the doctors
in the hospitals must be considered as the commanding leaders as they know how to handle
different health concerning situations. It can be elaborated in such a way that the doctors are
brought up while taking different lessons about health. So this theory of leadership is appropriate
for the hospital.
Trait theory: This theory gives an option in between inborn leaders and handmade leaders. It
means this theory actually says about those leaders who are inborn leaders or are brought up to
be a leader. The nurses or the workers can be trained in order to take different kinds of
responsibilities. So this theory actually suits the employees or the nurses of the hospital where
they can be trained to be a leader.
Behavioral theory: It is the behavior of the employees and the nurses in the hospital that help
them to be a leader in the hospital environment. Their ability to take the responsibilities of the
patients, ability to handle the organizational situations makes them efficient leaders for the
future. It can be said that the ability to deal with the families of the patient also defines their
capabilities and help them to be perfect future leaders.
4.2 The management of working relationships inside the hospital
The working relationship inside the organizational environment must be made according to the
needs of the organization. It is to say that the employees and the workers of the hospitals must
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get the proper environment in order to build the relationship perfectly. Building the proper
relationship inside the organizational environment actually enhances the possibilities of making
the organizational targets easier to be achieved. In this situation it can be said that the
experienced workers or the nurses in the hospital must come forward and they must take all the
responsibilities in order to build a solid working relationship. It is for the sake of the hospital and
it makes the reputation of the hospital more positive and the people of the city will approach to
take the service more often if the relationship is built in a proper mannerism.
4.3 Evaluation of own development influenced by management approaches
There are many management approaches depending on which the development of own
performances can be done. I basically feel that while working in a group or team the self-
development of a person can happen in the most effective way. It can be said that the
performance of a team actually gives all sorts of motivation to the other team members as well
and that is the place where the actual development is done. It is obvious that the management
approaches to control and develop the organizational situation are more than what words can
describe (CARLISLE, 2015). There are many fields where the development can be seen in the
most effective mannerism as far I think,
 Taking responsibility in different situation of the organization
 Being the main person to complete a particular job
 Being effective in the organizational environment
 Making impressive movements in the field of the business.
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References
Anders, G. (2012). The Rare Find: reinventing recruiting (unconventional ways of recruiting
talented employees). Human Resource Management International Digest, 20(4).
CARLISLE, R. (2015). BELLEVUE HOSPITAL NOMENCLATURE OF DISEASES AND
CONDITIONS. 1st ed. [S.l.]: FORGOTTEN BOOKS.
Healey, J. (2011). Social impacts of digital media. 1st ed. Thirroul, N.S.W.: Spinney Press.
Heinzen, B. (2013). Ideas Need People. Development, 56(4), pp.470-474.
Redman, W. (2012). Emotional fitness coaching. 1st ed. London: Kogan Page.
Tosti-Kharas, J., Lamm, E. and Thomas, T. (2016). Organization OR Environment?
Disentangling Employees Rationales Behind Organizational Citizenship Behavior for the
Environment. Organization & Environment.
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