Managing Human Resources

MANAGING HUMAN
RESOURCES

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Performance Management Models.............................................................................................3
Theories and approaches of managing remote teams and the role of line managers in
performance management...........................................................................................................5
Approaches taken by human resource manager to manage performance of people operating
from home...................................................................................................................................8
CONCLUSION.............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Performance management is an approach through which an organisation analyse the
performance of the employee's, of a department and of overall organisation for the achievement
of the organisational goals and objectives. Performance management cycle involves several
stages, which include planning, monitoring, reviewing and rewarding. With the help of
performance management cycle, an organisation can enhance the flexibility, employee
motivation and increase the competitiveness through optimum utilisation of resources. Citrix
Systems is a software company through which they provide services which are related to server,
application, networking, cloud computing and desktop visualization. The company was founded
in 1989 and is currently operating in 40 countries. The company focuses on creating a medium
for employees through which the productivity and creativity of employee's can be enhanced.
This project consists all the necessary information regarding the management of the human
resource, the performance management of the organisation and operations of the business to
enhance and motivate the employee's for better performance (Agnihotri and Agnihotri, 2018).
MAIN BODY
Performance Management Models
Performance management is an systematic process which aims to develop and enhance
the performance of the employee's. An effective performance management can be maintained
through efficient two way communication among the superiors and the sub-ordinates. This
process help the employees to enhance the skills of the employees which will help them to
perform better and complete the assigned tasks and duties effectively and efficiently. The model
of performance management help the business in the achievement of the desired goals and
objectives through which the business can achieve the competitive advantage. The process of
performance management help the organisation to monitor the performance of the employee's
and provide the necessary training and development sessions and provide feedbacks for
employee development through which employee's can perform the assigned tasks and duties
efficiently . The model of performance management is an ongoing process which is followed by
the organisation for the time span of an year (Akingbola, 2015). The model or cycle of
performance management is performed by following four stages, which are planning,

monitoring, reviewing and rewarding of the performance of the employee's and of overall
organisation. The stages of performance management models are explained below:
Planning- This is the first step of performance management model which involves the building
of a strategic plan and setting the desired goals, SMART goals and objectives that needs to be
accomplished by the organisation. This stage is carried out in the start of each business year in
which an organisation strategically plan through which the employee's can be directed towards
the right direction and the goals can be achieved strategically. In this stage of performance
management model the standards of performance are set by the organisation. This stage also
involves setting of SMART goals which needs to be accomplished by the organisation. The
training and development which is required for the employee development is also identified in
this stage of the performance management cycle (BELOSTECINIC and ŞARGU, 2020).
The several benefits of planning in the performance management cycle are: A business can
strategically plan the actions and steps that need to be taken for the accomplishment of the
organisational goals. Strategic planning help the business to perform tasks efficiently.
The drawbacks of planning process in the performance management model are: The planning
process can be time consuming which might delay the functioning of the actions and the
business also limits the options that can be adopted.
Monitoring- Performance management model help the business to set the goals, performance
standards and identify the actual performance of the employee's. This stage of performance
management help the organisation in monitoring the performance of the employees in the
achievement of the organisational goals and the deviation or gaps between the standard
performance and actual performance are monitored. The companies should monitor the
performance of the employees twice a year which can help the business to identify the
performance gaps which creates a barrier in the achievement of the organisational goals and the
necessary feedback and training can be provided to the employees for effective involvement in
the achievement of the organisational goals (Carpitella and et.al., 2018).
The several benefits of monitoring in the performance management cycle are: This step help the
business to critically observe and monitor the key performance and also helps in identifying the
performance gap through which necessary corrective actions can be taken.