Managing Organizations and Leading People

Running head: MANAGING ORGANIZATIONS AND LEADING PEOPLE
Managing Organizations and Leading People
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1MANAGING ORGANIZATIONS AND LEADING PEOPLE
Abstract
The topic discusses the impact created by the cross-cultural leadership on the motivation and
encouragement of employees within the business organizations in Australia. As the name of the
topic suggests, this kind of leadership is essential for managing communication between
employees who belong from different cultures and make them informed about adjusting to the
new global business environment. Nowadays, the international or global businesses require
people who can quickly adjust to the different organizational culture and gain the skills and
abilities to interact with the employees and other business partners. However, by linking with the
objectives of the study we can say that cross-cultural leadership have significant impact on the
organization. However, there are certain limitations, which are associated with the study such as
the sample population is selected on the random basis so it is not the proper representation of the
overall population. Non-probabilistic sampling has not been used in the study and the use of both
types of sampling method would have provided a better sample size. Moreover, the study lacks
comparative analysis with other similar report, which would have been able to provide a better
dimension to the study. The study also does not include the use of the qualitative analysis, which
would have been able to provide the perspective of the current leaders in the market and he
challenges they face. However, the validity and the reliability of the study is high and it can be
sued for the conducting similar studies.

2MANAGING ORGANIZATIONS AND LEADING PEOPLE
Table of Contents
Chapter 1..........................................................................................................................................6
Introduction......................................................................................................................................6
1.0 Introduction................................................................................................................................6
1.1 Research background.................................................................................................................6
1.2 Purpose of research....................................................................................................................7
1.2 Rationale of the research...........................................................................................................8
1.3 Research aim..............................................................................................................................8
1.4 Research objectives...................................................................................................................8
1.5 Research questions.....................................................................................................................9
1.6 Research structure......................................................................................................................9
Chapter 2........................................................................................................................................11
Literature review............................................................................................................................11
2.0 Introduction..............................................................................................................................11
2.1 Cross-cultural barriers to communication...............................................................................11
2.2 Cross cultural leadership..........................................................................................................12
2.4 Hofstede cultural dimensions..................................................................................................14
2.5 Transformational leadership impact on employee motivation................................................15
2.6 Impact of cross-cultural leadership on the employee motivation............................................16
Chapter 3........................................................................................................................................18
Research methodology...................................................................................................................18
3.0 Research methodology.............................................................................................................18
3.1 Research Philosophy................................................................................................................19

3MANAGING ORGANIZATIONS AND LEADING PEOPLE
3.2 Research Approach..................................................................................................................21
Clarification for the selection for the deductive approach.............................................................22
3.3 Data collection.........................................................................................................................23
3.4 Data Analysis...........................................................................................................................23
3.5 Sampling..................................................................................................................................23
3.6 Reliability and Validity............................................................................................................24
3.7 Ethical Consideration...............................................................................................................24
Chapter 4........................................................................................................................................25
Findings and analysis.....................................................................................................................25
4.0 Findings and analysis...............................................................................................................25
Chapter 5........................................................................................................................................40
Conclusion.....................................................................................................................................40
5.0 Conclusion...............................................................................................................................40
References......................................................................................................................................41
Appendix........................................................................................................................................45

4MANAGING ORGANIZATIONS AND LEADING PEOPLE
List of Figures and Graphs
Figure 1: Research onion Model....................................................................................................18
Figure 2: Research Philosophy......................................................................................................19
Figure 5: Research Approach........................................................................................................21
Graph 1: Tenure.............................................................................................................................25
Graph 2: Importance of cross-cultural leadership.........................................................................26
Graph 3: Importance of employee motivation...............................................................................27
Graph 4: Impact of tangible benefits on motivation......................................................................29
Graph 5: Impact of non-tangible benefits on motivation...............................................................30
Graph 6: Impact of motivation level of employee desire..............................................................32
Graph 7: Impact of cross-cultural leadership on motivation level................................................33
Graph 8: Impact of cross-cultural leadership on team bonding.....................................................35
Graph 9: Impact of cross-cultural leadership on operational excellence......................................36
Graph 10: Impact of cross-cultural leadership on performance....................................................38
List of Tables
Table 1: Tenure..............................................................................................................................24
Table 2: Importance of cross-cultural leadership..........................................................................26
Table 3: Importance of employee motivation................................................................................27
Table 4: Impact of tangible benefits on motivation.......................................................................29
Table 5: Impact of non-tangible benefits on motivation...............................................................30
Table 6: Impact of motivation level of employee desire...............................................................32
Table 7: Impact of cross-cultural leadership on motivation level................................................33

5MANAGING ORGANIZATIONS AND LEADING PEOPLE
Table 8: Impact of cross-cultural leadership on team bonding......................................................35
Table 9: Impact of cross-cultural leadership on operational excellence.......................................36
Table 10: Impact of cross-cultural leadership on performance.....................................................38

6MANAGING ORGANIZATIONS AND LEADING PEOPLE
Chapter 1
Introduction
1.0 Introduction
The topic discusses the impact created by the cross-cultural leadership on the motivation
and encouragement of employees within the business organizations in Australia. As the name of
the topic suggests, this kind of leadership is essential for managing communication between
employees who belong from different cultures and make them informed about adjusting to the
new global business environment. Nowadays, the international or global businesses require
people who can quickly adjust to the different organizational culture and gain the skills and
abilities to interact with the employees and other business partners. The research is conducted to
focus on the most important benefits that are obtained based on cross cultural leadership and how
it has created a positive impact on the motivation, encouragement and performances of workers
of the organization (Angand Van Dyne 2015).
1.1 Research background
The background of the research illustrates the impact of cross cultural leadership, which
has created a positive impact on the performances of workers through high level of motivation
and encouragement of workers. The research background thus can define the most important
aspects of cross cultural leadership and how it can promote social interaction along with
encouragement and motivation of employees to drive their performances largely and bring out
positive outcomes (Bush and Middlewood 2013). It is quite clear that cross cultural leadership

7MANAGING ORGANIZATIONS AND LEADING PEOPLE
has immensely helped in overcoming the cultural differences and it has not only driven the
organizational performances but also has resulted in better productivity and sales revenue
(Avolio and Yammarino 2013). An ethical leader must perform his roles and responsibilities
properly to make sure that proper cross cultural leadership is promoted and a positive effect is
created on the performances of workers and organizational productivity.
1.2 Purpose of research
The purpose of research is to determine the cross-cultural issues that have been faced
within the business organizations and how these have been overcome with the help of cross-
cultural leadership skills. This kind of leadership enables to make individuals communicate with
each other belonging from different cultures and ensure that smooth flow and exchange of
information and messages is possible. Often it is seen that cross-cultural issues arise when people
working within an organization go to another organization present in some different country. In
such cases, there are chances of cultural barriers, language barriers between individuals due to
the presence of some different culture and the language in which they have been talking
(Bateman and Snell 2013). The purpose of the research conduction is to evaluate the various
kinds of skills including the emotional intelligence, flexibility skills and other skills and
knowledge that are required to overcome the cross-cultural issues faced within the organization
with ease and efficiency. The cross-cultural barriers to communication could be the language that
might create misunderstanding among people, behaviors of individuals and difference in
attitudes among individuals because of belonging from different cultures (Bolman and Deal
2017).