Impact of Digital Technology on HR Practices in Retail Industry: A Study on Tesco

Managing people and careers

TABLE OF CONTENTS
1. INTRODUCTION.......................................................................................................................3
2. THEORETICAL BACKGROUND AND RESEARCH FOCUS...............................................3
2.1 Aim of the research project....................................................................................................3
2.2 Research Objectives and Research Question.........................................................................3
2.3 Understanding the concept of digital technology..................................................................4
2.4 Analysing the impact of digital technology on HR practices................................................4
2.5 Challenges faced by HRM in implementing technology for managing people.....................5
3. JUSTIFICATION AND CONTEXTUALIZATION...................................................................6
4. METHODOLOGY......................................................................................................................8
4.1 Research approach.................................................................................................................8
4.2 Research type.........................................................................................................................8
4.3 Research philosophy..............................................................................................................8
4.4 Data collection.......................................................................................................................9
4.5 Research design and sample..................................................................................................9
4.6 Data analysis..........................................................................................................................9
4.7 Ethical Consideration...........................................................................................................10
4.8 Research Limitations...........................................................................................................10
REFERENCES..............................................................................................................................11

Title of Topic
To analyze the impact of digital technology upon human resource practices for managing
people in the retail industry. A study on Tesco.
1. INTRODUCTION
Technology is embryonic rapidly as it affects HRM practices and performance conduct to
manage staff and their performance as well. The usage of etchnology in the HR practices in
respect to contacting employees, storing files along with analysing the performance. If used well,
it will then be very useful in efficiently carrying out the busienss practices. The introduction of
digital technology will provide support to the HR department in providing better and improved
services. Both the line managers and HR is having core interest in the success of the
organization. The IT tools will help in supplement management along with enhancing the
performance and effectiveness which will consequently lead to the success of the business. In the
current business situation, teh requirement of technology is a must. This research is on analysing
the impact of the digital technology over the HR practices pertaining to managing people. This
study is important as it assist to analyze how human resource management activities are affected
due to digital technology. Above chosen topic is essential because it help to determine impact of
digital technology upon practice as well as activities of HR management work or perform within
Tesco to manage the act and performance of staff members. This research study will provide
insight about the challenges being faced by HRM in order to effectively manage the staff and the
ways through which challenges can be overcome. Along with that, it will provide knowledge
upon the various implication of the digital technology on the HR practices.
2. THEORETICAL BACKGROUND AND RESEARCH FOCUS
2.1 Aim of the research project
The aim of this study is to investigate the effect of digital technology and development up
to human resource management acts. A case study on Tesco.
2.2 Research Objectives and Research Question
Research objectives
 To understand the concept of digital technology.
 To examine the impact of digital technology upon HRM
 To ascertain challenges that human resource management face for managing staff
performance.

 To suggest ways through which challenges may overcome
Research questions
 What do you comprehend by concept of digital technology?
 What are the different impacts of digital technology on practices of human resource
management conduct in context of managing staff?
 What are varied challenges HRM face in implementing technology in managing
employees within Tesco?
 What are the possible ways through which HRM in Tesco could overcome challenges?
2.3 Understanding the concept of digital technology
According to Scherer, Siddiq and Tondeur, (2019) digital technology includes electronic
systems, resources, tools and devices that process data and use to manage current practices of
any business. It is combine of different electronic equipment and applications. It could be used
for different purpose such as for managing the performance and acts of businesses as well as
workers in systematic manner which is really very important to do in order to get further
benefits. In recent time the above term is known to consist of working principles, procedures and
standards apply to technology standard. It is also known to boost the entire creativity degree,
along with process of data sharing and managing staff performance. It brings a lot of advantages
for companies in today’s competitive environment for example, managing and improving
employees’ activities.
Zaid, Jaaron and Bon, (2018) stated that digital technology put positive impact upon
human resource management practices and decision-making relate to manage performance and
growth of workers, which is quite important in term of improving abilities and increasing
productivity even better. It allows HRM to manage the performance and each act of existing as
well as new workers in systematic manner by using digital technology to train them which is
really effective and useful approach.
2.4 Analysing the impact of digital technology on HR practices
The emergence of technology has changed the every aspect of working and it is not
surprising that it has a huge impact over the HR as well. As per Papa and et.al., (2018) the most
common benefit of digital technology is bridging the communication gap. It has made very easy
for the HR to communicate the things within seconds through emails, text messages or with other
messaging applications. The organizations make use of such applications as the fixed medium