Managing People in Aviation

This report discusses the different managerial roles in the aviation industry and how they influence culture and performance. It also explores the management styles of airlines and airports and their impact on the firm. The report focuses on British Airways as a case study. It provides insights into managing people in the aviation industry.

Managing people in
aviation

Table of Contents
INTRODUCTION...........................................................................................................................1
Different managerial roles at airlines or airports consist in, and how they influence culture and
performance at the airline or airport............................................................................................1
Management style of different airlines or airports, and how these styles influence the culture
and performance at the firm........................................................................................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................5

INTRODUCTION
Managing people is an means a procedures to train, motivate and direct staff for
optimising the productivity of work area as well as promote professional development. Within all
industry, it is essential to manage people including airlines industry (Anand and et. al, 2019). As
the respective sectors are growing day by day so this is crucial for them to manage workers in
effective and efficient way. As per the scenario, the undertaken organisation in this report is
British airways which is known as flag carrier airline of UK. This report covers various
managerial role at airline as well as management style of different airlines and its influences on
culture and performance of company.
Different managerial roles at airlines or airports consist in, and how they influence culture and
performance at the airline or airport
Within airline industry, there are several entities which are doing many practices. So, this
is vital for them to perform those activities through focusing upon managing activities. There are
many managerial roles which will assist to perform practices of business appropriately and
effectively. Several managerial role at airline industry has affects upon their culture and
performance. The manager of airlines firm has various roles and accountabilities which will
drives towards affecting business operations. So, different managerial role in British Airways are
discussed below:
 Managing operative practices: There are several operative practices which have to be
conducted through entities for providing higher quality of goods or services to clients.
Moreover, there are many activities which required to be performed effectually in order
to run the business in smoother way (Bamforth and Abbott, 2019). This roles is
performed by manager at British Airways to effectively perform those practice and attain
expected goals. It influences their culture and performance as it encourage staff to do the
task in profitable manner and develop optimistic environment.
 Managing disputes: The managerial role involves the manner by which firm may
manage its disputes that occurs within entities. It will outcomes in affecting
organisational culture and staff performance. So, this managerial role is performed
through British Airways for developing effectual relations among firm as well as staff.
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 Control workforce as well as employees: This is vital for manager in controlling as well
as managing employees and workforce as it will aids in attainment of expected
objectives. This role of manager is performed in British Airways so that their manager
can able to perform develop positive culture and increase their performance. There are
various techniques which is utilised through its manager for controlling staff performance
as it will aids in developing optimistic working atmospheres.
 Planning budget: It is considered as the vital managerial role which is performed
through airline firms such as British Airways. It will aids to perform effectual plan for
entities and also it have to set appropriate budget to perform various practices so that they
may do their business activities in more smoother way and obtain its profitability. It will
assists to influence respective organisation's performance and culture as this minimises
the issues related to monetary terms.
Management style of different airlines or airports, and how these styles influence the culture and
performance at the firm
Management style is considered as a specific way that managers performs regarding
attaining their goals. This encompasses the means they develop decisions, how it plan as well as
arrange task and also how it exercise authority (Dhawan, 2019). It varies through firm,
management level as well as even from individuals to people. So, some of the management style
that is used into British Airways are discussed below:
 Transformational management style: It is considered as the one of the vital approach
which can be utilised through organisation that deals airline industry such as British
Airways. This is regarded as style where entities transform and increase staff skills for
managing business practices appropriately. It will aids to develop and increase their
workers morale. The airline firm like British Airways may follow respective management
style as it aids to perform business practices effectually. Moreover, there are several ways
by which manager may able to transform its activities as per situation. Also, helpful in
developing positive work atmosphere and attainment of expected objectives.
 Democratic management style: This is considered as management style which depends
upon the mutual respect among staff members and entities (Foina and Bar-Nahum, 2019).
It is also called the participative management style. For example: within British Airways,
its manager will consider the perspective of staff. Moreover, it will aids in formulating
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effectual decision and execute activities in appropriate way. This style will assist to
develop relation among industry and firm performance. So, this is accountabilities of
manager to participate with staff for encouraging them to perform the task.
 Laissez fair management style: This is considered as an essential management style
which involves the way where firm may perform their practices and increase relation
with staff (Pearlson and et. al., 2019). Moreover, respective style is also known as
working style where staff are accountable for formulating decision and performing
business practices. Also, it is one of an efficacious manner of managing practices as it
permit its team members to enhance their staff performance and attain expected goals.
For example: British Airways may follow this kind of management style as it will aids
them to formed optimistic as well as independent working atmosphere.
 Authoritative management style: This is also considered as the one of the vital
management style which states as a way where manager are facilitating guidance to their
staff. It is also regarded as a strict management style as this involves several rules as well
as policies (Lynar and et. al, 2019). Manager who comply respective style are known as
an aggressive or dominant. Moreover, they are accountable for formulating crucial
decision for entities. For example: British Airways staff have to comply rules as well as
order provide through their managers for performing business practices effectually. The
main benefits of this is that, this enhances performance as they have power to develop
vital decisions through managers.
Moreover, all the above mentioned management style may influence the British Airways
culture as well as performance. Among all these the democratic leadership style is appropriate
for them as this aids them to formulate effectual decision and execute activities in appropriate
way, develop relation among industry and firm performance and others.
CONCLUSION
As per the above report, this have been concluded that there are many roles that
managers play as it will aids in performing business practices in appropriate way. Moreover, this
is vital for organisation to find and assess different roles of managers as it is helpful in attaining
expected objectives. In addition to this, there are several kinds of management style such as
democratic, autocratic and others which will drives towards facilitating guidance to firm. Also, it
support to perform operative practices in more effective way so that firm can attain its goals at
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particular time duration. In addition to this, Among all these the democratic leadership style is
appropriate for them as this aids them to formulate effectual decision and execute activities in
appropriate way, develop relation among industry and firm performance and others.
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REFERENCES
Books and journal
Anand, S. and et. al., Qualcomm Inc, 2019. Managing Package Deliveries by Robotic Vehicles.
U.S. Patent Application 15/685,168.
Bamforth, C. J. and Abbott, M., 2019. Entrepreneurs of the sky: Case studies on entrepreneurial
learning from the early British aviation industry. Business History, pp.1-34.
Dhawan, V., 2019. A Guide on Licenses under Civil Aviation Affairs in Bahrain. Ct. Uncourt, 6,
p.19.
Foina, A. G. and Bar-Nahum, G., Airspace Systems Inc, 2019. Low altitude aircraft
identification system. U.S. Patent Application 16/215,406.
Lynar, T. M. and et. al, 2019. Managing flight paths of a soaring aircraft with crowd sourcing.
U.S. Patent 10,319,241.
Pearlson and et. al., 2019. Managing and using information systems: A strategic approach. John
Wiley & Sons.
Raju and et. al., 2019. Study and design of smart embedded system for aviation system: a review.
In Nanoelectronics, Circuits and Communication Systems (pp. 573-590). Springer,
Singapore.
Shivhare, A., 2019. People-Centric HRM Practices in India. Indian Journal of Industrial
Relations. 54(3).
Sikander, A., 2019. Introductory Chapter: Managing an Unprecedented and Extraordinary
Growth. In Aviation and Its Management-Global Challenges and Opportunities.
IntechOpen.
Whelan, K., 2019. Runway Safety and Runway Incursions at Chicago O'Hare International
Airport.
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